• Management has been applied since the beginning
of Civilization its not the invention of 20th century.
• Whenever people have been been together to buy,
sell and wage war there has been management.
• Although Management is so old and universal it
has no agreed definition.
• Perhaps the shortest way to describe the
management.
• MANGEMENT IS GETTING THINGS DONE.
Basic Purpose of Management
EFFICIENTLY
Using resources wisely and
in a cost-effective way
EFFECTIVELY
Making the right decisions and
successfully implementing them
Different Definitions of MANAGEMENT
• Fredmund Malik defines as Management is the transformation
of resources into utility.
• F.W. Taylor -“Art of knowing what you want to do and
then seeing that it is done the best and cheapest way”
• Henry Fayol –“To Manage is to forecast, to plan, to
organize, to command, to co-ordinate and to control”
• Peter F. Drucker –”Management is work and as such it
has its own skills, its own tools and its own techniques”.
CHARACTERISTICS OF MANAGEMENT
1)Is a Process /a function.
2)Is a Social Process.
3)Involves Group Effort.
4)Aims at achieving predetermined objectives.
5)Required at all levels of management
6)Is a Profession
7)Is comprised of following functions:
Planning
Organizing
Directing
Controlling
Co-ordination
8)Is an art and science.
FUNCTIONS OF MANAGEMENT
Planning
•Look ahead and chart out future course of operation
•Formulation of Objectives, Policies, Procedure, Rules, Programs and Budgets
Organizing
•Bringing people together and tying them together in the pursuit of common
objectives.
•Enumeration of activities, classification of activities, fitting individuals into
functions, assignment of authority for
Directing
•Act of guiding, overseeing and leading people.
•Motivation, leadership, decision making.
Controlling
•Laying standards, comparing actuals and correcting
deviation-achieve objectives according to plans.
Co-ordination
•Synchronizing and unifying the actions of a group of
people.
What is a MANAGER?
Someone whose primary responsibility is to carry out the
management process.
Someone who plans and makes decisions, organizes, leads, and
controls: human, financial, physical, and information resources.
Management is a task which is accomplished by managers so
lets know Managers role in management.
An Integrative Framework
of Management Perspectives
Systems Approach
• Recognition of internal
interdependencies
• Recognition of
environmental influences
Contingency Perspective
• Recognition of the situational
nature of management
• Response to particular
characteristics of situation
Classical
Management
Perspectives
Methods for
enhancing
efficiency and
facilitating planning,
organizing, and
controlling
Behavioral
Management
Perspectives
Insights for moti-
vating performance
and understanding
individual behavior,
groups and teams,
and leadership
Quantitative
Management
Perspectives
Techniques for
improving decision
making, resource
allocation, and
operations
Effective and efficient management
Different Management Perspective
• Scientific Management perspective
Concerned with improving the performance of individual
workers (i.e., efficiency).
Grew out of the industrial revolution’s labor shortage at the
beginning of the twentieth century.
• Administrative Management perspective
A theory that focuses on managing the total organization
rather than Individuals.
It deals with controlling,assesing and coordinating the
administrative work of the management.
• Behavioral Management perspective
Emphasized individual attitudes and behaviors, and group
processes, and recognized the importance of behavioral
processes in the workplace.
ORGANIZATIONAL BEHAVIOUR MANAGEMENT
PERSPECTIVE
• Job satisfaction and job stress
• Motivation and leadership
• Group dynamics and organizational politics
• Interpersonal conflict
• The structure and design of organizations
• The Nature of Organizational Conflict
Conflict
High
Low
Low High
Optimal level of conflict
Performance
Quantitative Management Perspective
Focuses on decision making, economic
effectiveness, mathematical models,
and the use of computers to solve
quantitative problems.
Motivation
The Nature of Motivation
Content Perspectives on Motivation
The Need Hierarchy Approach
The Two-Factor Theory
Individual Human Need.
Process Perspectives on Motivation
Expectancy Theory
Equity Theory
Goal-Setting Theory
SWOT
Analysis
• Strengths
• Weaknesses
• Opportunities
• Threats
Mission
An organization’s fundamental purpose
Best Strategies
SWOT Analysis
To formulate strategies that support the mission
Those that support the mission and
• exploit opportunities and strengths
• neutralize threats
• avoid (or correct) weaknesses
Internal Analysis
Strengths
(distinctive
competencies)
Weaknesses Threats
External Analysis
Opportunities