1) A survey of 250 Malaysian youths aged 18-24 found that 90% knew little about finance and savings. When asked about their banking choices, none mentioned long-term goals like mortgages, business startups, or car/education savings. 2) The youths primarily chose banks because their families used them or for convenience reasons like ATM locations. Most knew little beyond deposits, withdrawals, and that money is safe in banks. 3) Banks are failing to engage Malaysian youth, who make up 75% of the population. Banks do not communicate in a way youth understand and do not focus on or create awareness of products and services for this demographic. This represents millions in lost potential customers.