How to Integrate Search, Social Media & Content Marketing - Like A Rock Star
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How to integrate search, social media and content marketing. A presentation by Lee Odden of TopRankMarketing.com during the Social Media Rockstars Event.
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Enough About Me. What About You?
Is Your Site Optimized for Search Engines?
Is Your Business Active on Social Networks?
Do You Create New Content Regularly?
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
IBM:
“Understanding
Big
Data”
Every day, we create
2.5 Quintillion
bytes of data.
Image:
Shu,erstock
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
awareness consideration purchase retention advocacy
PR
Radio
TV
Print
Word
of
Mouth
Direct
Mail
Email
Ecommerce
Store
FAQ
Knowledge
Base
Promo:ons
Newsle,er
Social
Networks
Blog
Website
Community
Forum
Online
Ads
Email
PPC
Social
Ads
Blog
Reviews
Media
PR
Social
Search
Optimize the Buying Cycle
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Social Media is the Rock Star
Image:
Shu,erstock
In the Online Marketing World
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
84%
Source:
Marke:ngProfs
Content
Marke:ng
Ins:tute
Marketers Use Social Media
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
100 BILLIONGoogle
Search
Queries
Per
Month
Source:
Search
Engine
Land
16%Of
daily
queries
on
Google
have
never
been
seen
before
Source:
Google
Internal
Data,
2011
81%Of
B2B
buyers
start
with
search
engines
Source:
DemandGen
Report
May
2012
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
What is Content Marketing?
“Content Marketing is the
planning, creation, promotion
and measurement of content
for a specific audience to
influence a business outcome.”
Image:
Shu,erstock
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Content Marketing Maturity
Stasis
Focus:
status
quo
Sta:c
Few
resources
Ini:al
experiments
Brand
centric
Production
Focus:
quan:ty
Strategy
Process
Crea:on
“More
is
Be,er”
SEO
centric
Utility
Focus:
quality
Func:onal,
useful
Customer
focused
Refined
process
Social
centric
Storytelling
Focus:
experience
Seek
to
dominate
USP
Brand
leadership
Op:mized
buy
cycle
Integra:on
Mul:
&
Omni
Channel
Monetization
Focus:
ecosystem
Marke:ng
ROI
Content
Publishing
ROI
Syndica:on
ROI
Services
ROI
Scale
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Customer
Goals
+
Business
Value
=
Content
Marke0ng
Strategy
Meet
Customer
Needs
=
Achieve
Business
Outcomes
Image
Source:
Shu,erstock
Alignment is Powerful
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Stalking Dead Infographic Novel
h,p://www.hostway.com/resources/infographics-‐videos/stalking-‐dead.html
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
What’s Missing?
How
will
it
be
promoted?
Can
you
really
count
on
“Going
Viral”?
Repurpose?
Reimagine?
Crea0ve
Needs
Promo0on:
Publicized
on
blogs
&
media
Op:mized
for
social,
search
“stalking
dead”
“infographic
novel”
Hub
&
Spoke
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Great content
isn’t really great
until it gets found,
consumed, & shared.
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Create
Awareness
CMWorld
Event
Feature
Speakers
Tips
eBook
Slideshare
Blog
Posts,
Email,
Social
40k
Views
1,000+
downloads
100+
referred
to
event
Source:
TopRank
Online
Marke:ng
2013
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Cares About Content
Source: Search Engine Land 3/11
Google’s POV on
Quality Content:
http://goo.gl/huekf
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
53%
Of time on the
internet is content
consumption.
AOL Nielsen
U.S.: 27 millionshared per day
AOL Nielsen
Customers Care About Content Too
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
SEO has changed
forever.
Social + Search +
Content =
WINNING
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Search Ranking Factors
Social
in
the
top
10:
Google+
Facebook
Shares
Facebook
Comments
Pinterest
Tweets
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Search Ranking Factors
Social
Factors
Google+
Social
Shares,
Likes
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Preferences
Pain Points
Behaviors
Search &
Social Data
Sources
Editorial
Calendar,
Repurpose
Social & SEO
Networking,
PR, Linking
Who are you
writing for?
What do they
care about?
What stories
will connect
you?
Make it easy to
find & share
awareness consideration purchase retention advocacy
Optimized – Socialized - Publicized
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Persona:
“Admin
Jane”
Influences
CEO
Values:
=
Fast
=
Save
$
=
Service
Fast
Save
$
Service
Blog
awareness consideration purchase retention advocacyinterest
Facebook
Byline
PPC
Email
Offer
Locator
Tips
Ar:cles
Newsle,er
Blog
Soc
Net
Ads
Press
Blog
Reviews
PPC
Discount
Loyalty
Community
VIP
Referral
Ar:cle
Media
Reviews
Blog
Display
Offers
Network
Thank
You
Referral
Rewards
Content:
=
Topics
=
Keywords
=
Media
&
Channel
Optimize Across the Lifecycle
Be the Best
Answer!
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Social & Search Integration
h,ps://plus.google.com/+LeeOdden/
“The
true
cost
of
remaining
anonymous
might
be
irrelevance.”
Eric
Schmidt,
Google
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Brand
Repurposed
Curated
Amplification
Social
Syndication
Off Site Posts
Optimized
Amplify Your Content
Evergreen
Co-Created
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Be Visual
Consumers
are
44%
more
likely
to
engage
with
brands
if
they
post
pictures
than
any
other
media
ROI
Research
Viewers
are
85%
more
likely
to
purchase
a
product
ater
watching
a
product
video.
Internet
Retailer
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
• Fans
• Friends
• Followers
• Comments
• Likes
• Google
Plusses
• Links
• SERPs
• Search
Traffic
KPIs & Business Outcomes
• Shorter
Sales
Cycles
• Increased
Order
Quan:ty
• More
Referrals
• Lower
Marke:ng
Costs
• Grow
Revenue
• Improve
Profits
• Reten:on
• Share
of
Voice
• Improve
Service
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
Measure
&
Op0mize
Inbound
/
Outbound
Social
Networking
Content
Op0miza0on
Crea0on
&
Cura0on
Content
Plan
Keyword
&
Topic
Research
Audience
&
Personas
Integrated:
Content,
Search,
Social
@LeeOdden
#smrockstarevent
@LeeOdden
#smrockstarevent
4 Takeaways
Know
your
target
customer
preferences:
discovery,
consump:on,
ac:on
Map
content
topics
to
the
buying
cycle
Plan
amplifica:on
in
the
content
plan:
op:mize,
socialize,
publicize
Start
tes:ng
tools
&
develop
processes
–
it’s
the
only
way
to
scale
1
2
3
4
In an interview with Wired Magazine, Udi Manber, Google’s head of search, said that Google will make as many as 550 changes to its search algorithm this year
Customers do53% of time spent on the Internet is directly attributable to content consumption. AOL Nielsen May 2011
Last year they were averaging 70 visits to the website/month from Facebook, and in 2013 they’re averaging 387/monthFacebook community engagement has remained high, with 90% of their audience now interacting with the brand, an increase of 76% with a community seven times larger,
Dutch’s “Joke of the Week” is a weekly “Ole and Lena” joke, as those are the kinds of jokes Dutch (The Cragun’s Owner) tells at the weekly “Welcome Dinner” held at Cragun’s for guests
I’d rather be at Cragun’s” – People feel a sense of loyalty to Cragun’s as it’s a family-oriented resort, where you know the owners and experience “old-fashioned fun” on the lake. With most of the guests being repeat customers, we wanted to play into that sense of loyalty. We gave them this image, asking them to “like” it if it represented them – generating almost 200 likes
This picture is of a sand sculpture built on the beach at Cragun’s Resort guests/staff built this, then they asked the Facebook community to name it!