O slideshow foi denunciado.
Utilizamos seu perfil e dados de atividades no LinkedIn para personalizar e exibir anúncios mais relevantes. Altere suas preferências de anúncios quando desejar.

Slack × Twilio - Uniquely Powering Communication

Using Slack and Twilio APIs to build interactive workflows to make you more productive!

  • Entre para ver os comentários

  • Seja a primeira pessoa a gostar disto

Slack × Twilio - Uniquely Powering Communication

  1. 1. 1. 2. 3. 4. Hello 1 Call back #adoption
  2. 2. Adopt me! Cal’s Cat Clinic (415) 980-18xx My name is Julius and I love squeezes
  3. 3.
  4. 4. Click button chat.postMessage Make a call Hi, I’m interested! Message transcribed <dail> User calls Instruction message Request Response w/ message text Sends data & transcription Button action triggered Massage UI change Call picked up Make a call to agent Hello? Hi!Update the button state
  5. 5. Hi, I’m interested! User calls Request Response w/ message text Instruction message
  6. 6. <voice> true transcribeCallback
  7. 7. Hi, I’m interested! Message transcribed User calls Request Response w/ message text Instruction message
  8. 8. chat.postMessage
  9. 9. chat.postMessage Hi, I’m interested! Message transcribed User calls Request Response w/ message text Sends data & transcription Instruction message
  10. 10. Click button chat.postMessage Hi, I’m interested! Message transcribed User calls Request Response w/ message text Sends data & transcription Button action triggered Update the button state Instruction message
  11. 11. <dial>
  12. 12. Click button chat.postMessage Make a call Hi, I’m interested! Message transcribed <dail> User calls Request Response w/ message text Sends data & transcription Button action triggered Update message Massage UI change Call picked up Make a call to agent Hello? Hi! Instruction message
  13. 13. 1
  14. 14. @slack/web-api @slack/events-api @slack/rtm-api @slack/bolt slackclient slackeventsapi nlopes/slack slack-ruby-client jslack

×