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A quantitative research study conducted by GetUpInc in 2016
The
Nigerian
Millennial
How online content encourages engagement & loyalty
Early 2016, GetUpInc conducted a research across multiple urban centres in Nigeria and the
relevant data gathered are entries of participant millennials.
The results reveal that 97% of those surveyed feel that visual communications, when paired
withinformativecontent,conveys brandsmessagesbetter.
Methodology
All figures go en have data as proofs. Getupinc’s Nigerian Millennial Survey 2016
*www.wikipedia.com
Millennials (also known as the Millennial Genera on or Genera on Y) are
the demographic cohort following Genera on X. There are no precise dates
when the genera on starts and ends; most researchers and commentators
use birth years ranging from the early 1980s to the early 2000s.
Millennial
Getupinc’s Nigerian Millennial Survey 2016
Why the millennial
generation matter.
The largest generation alive today.
1.8 billion globally
(out of 7 billion world population)
75% of Workforce by 2025
- means higher aggregated purchasing power.
* Inmobi Insights, 2013
BIG.
They are
Getupinc’s Nigerian Millennial Survey 2016
InfluentialThey impact marke ng decisions.
They will outpace boomers earnings in
<10 years.
say they influence
purchase decisions of
other generations*
They are
74%
Getupinc’s Nigerian Millennial Survey 2016
* Inmobi Insights, 2013
They are the first inherently digital genera on;
Smartphones and tablets are the
argument-se lers and fact-checkers
for every conversa on.
Millennials that consume online
100%
Unique
They are
content would increase by at least
by 2025
Getupinc’s Nigerian Millennial Survey 2016
* Inmobi Insights, 2013
At the turn of the new century, everyone wanted to be tagged a millennial, but
unfortunately,youonlyturn18once.
The average Naija millennial is defined as that urban guy or girl- up to date with the
latesttrendsandupwardlymobile.
They stay connected to everyday activities and their world is usually shaped
throughcreativethinking.
Introduction
Getupinc’s Nigerian Millennial Survey 2016
The preference and behaviour of the Nigerian
Millennial is changing the way brands have
tradi onally engaged consumers.
Therefore, enterprises in Nigeria need to find
ways to connect with these diverse millennial as
they are the major market drivers and influencers
of today's market. They will eventually become
loyalists.
This demographic is part of the “always-
connected” genera on and are ready to see your
content especially in the language they prefer.
Assessment
Getupinc’s Nigerian Millennial Survey 2016
1. Why content is failing with
millennials.
2. Sta s cs: How, why and when to
share content / Behaivor.
3. Few brands that get it right.
4. Appendix & Sta s cs
Content
Getupinc’s Nigerian Millennial Survey 2016
Why content is failing with
millennials.
Getupinc’s Nigerian Millennial Survey 2016
1.
Your content is not
tailored to their interest.
60%
of Nigerian millennial
only create me to view
content relevant to
them.
Getupinc’s Nigerian Millennial Survey 2016
Before connec ng with these people, each brand has to put in
mind relevant details about millennials.
Ÿ Age group
Ÿ Cultural interests
Ÿ Environment/loca on.
Its 2016, the average a en on span is decreasing by the minute.
There are a hundred other marke ng related messages in a day. If
your content isn't mind cap va ng, innova ve or engaging, it will
be ignored.
Getupinc’s Nigerian Millennial Survey 2016
Make it entertaining.
Make it educating.
Make it make their day.
They’ll share.
Getupinc’s Nigerian Millennial Survey 2016
2.
You went with boring,
stereotyped & non-informative.
Getupinc’s Nigerian Millennial Survey 2016
When asked the type of
content most appealing
Getupinc’s Nigerian Millennial Survey 2016
81%
of millennial respond
positively to contents
that are informative.
66%
millennial share
content that are
entertaining.
58%
millennial are
attracted to content
they feel is funny.
Getupinc’s Nigerian Millennial Survey 2016
Theyare bombarded dailywithcontent, both relevant and irrelevant
and are forced towade through and somehowsieve the important
informa on from the oral chaff.
Crea ng content with thick vocabulary but no informa on
(immediately) go en could make them shun your brand or make it a
joke.
As long as content is staggering and boring, it becomes very easy to
discard.
Getupinc’s Nigerian Millennial Survey 2016
3.
Your brand communication
doesn’t connect with millennials
Emo ons play a huge role in building long las ng rela onships,
everyone needs a reason to connect with your brand. Building
emo onal connec ons with millennial means you have earned their
trust andtheycanvouchforyourbrandanywhereandanytime.
Your brand needs to ascertain what emo onal feedbacks work with
yourethos.
Getupinc’s Nigerian Millennial Survey 2016
4.
Your content has dull images
or no images at all.
The kind of picture that
gets their attention.
Getupinc’s Nigerian Millennial Survey 2016
97%
60%
72%
42%
millennial prefer
content with visual
representa on.
millennial
find photography &
illustra on effec ve.
millennial prefer
graphics &
illustra on.
millennial get
a racted to staged
photographs.
Getupinc’s Nigerian Millennial Survey 2016
The importance of visual representa ons cannot be over-emphasised.
Interes ng visuals are generally en cing, finding ways to play with
colours and engage the mind usually creates interest not only in
millennials but also with people in older age ranges.
Stick to 1080px by 1080px to keep
up with retina and other high
resolution displays available on
smartphones, tablets and laptops.
Please understand that good typography art can work as picture words.
Getupinc’s Nigerian Millennial Survey 2016
5.
You shared a link
on Tumblr
(???)
GetUpInc found out that Google, Facebook and Instagram are s ll
the top social channels for millennials in Nigeria to discover content.
Gist could be on Twi er.
Its logical for brands to have online recogni on on Google search
engine and social media pla orms.
Interes ngly, in Nigeria, there are few other growing pla orms such
as snapchat, blogs and video channels e.g YouTube, and some Vimeo
for the millennial to discover content.
Getupinc’s Nigerian Millennial Survey 2016
Talking world wide, more than unique users visit1 billion YouTube
each month, spending more than watching videos.4 billion hours
According to a study by Cisco, by 2017 videos will account for
nearly 70% of all traffic on the Internet.
You need a
video budget
in 2016.
* www.newscred.com
6.
You probably did not
share content at the right time.
61%
38%
32%
69%
check social
media pla orms
from 9pm ll they
sleep.
check social media
pla orms between
6pm-8pm
surf the web
between 6pm-8pm
surf the web from
9pm ll they sleep
Getupinc’s Nigerian Millennial Survey 2016
GetUpInc’s survey show that the
Nigerian Millennial majorly
peruse both on the web and
social media platforms from
6pm and above.
Getupinc’s Nigerian Millennial Survey 2016
Why Millennials are not
impressed with your content.
Despite the fact that content marketing provide brands with the
opportunitytoexpressthemselves,theyhavetobeobservantwhile
tailoringittoaspecificdemography.
*
Content marke ng is a strategic marke ng approach focused on crea ng and distribu ng
valuable, relevant, and consistent content to a ract and retain a clearly-defined audience —
and, ul mately, to drive profitable customer ac on.
contentmarketinginstitute.com
Getupinc’s Nigerian Millennial Survey 2016
The Nigerian millennial are
special breeds. They are
attracted by light-hearted
humour and inspiring
content.
Although they have a knack
for consuming content at an
alarming rate, they have little
or no patience for irrelevant
details.
Getupinc’s Nigerian Millennial Survey 2016
Few Brands
that get it!
YBNL is great at crea ng content for their
songs that dominate the Nigerian Pop-
Culture. They simply talk the environment,
pick events from everyday ac vi es and use
it as ad libs in their music.
Even if you don't understand the language
they speak, you want to do the dance and use
the ad libs because its relevant to the
Nigerian (millennial) mind.
Getupinc’s Nigerian Millennial Survey 2016
Although they don't exist as a group anymore,
they introduced a phase that reinforced
excellence in music produc on and delivery.
This immediately spread like wild fire in the
entertainment industry and birthed the
beginning of the compe ons we have today.
Psquare bu ressed the point for other
ar stes and excellent produc on sieved some
out of the game.
They understood Nigerians, talked Nigerian,
topped trends on the li le social media at the
me and soon became the model for Africa’s
hip-hop, ge ng the a en on of GoodMusic.
All they did was simple: they were very
relevant to our environment in content and
they did all they could to be excellent in every
‘beat’.
Getupinc’s Nigerian Millennial Survey 2016
Perfect ming for News cas ng, 10pm!
The me the urban upwardly mobile
millennial seems to be get home or probably
res ng from the day’s ac vi es. You could
call it the ‘chilling’ period. Majority now seem
to quote their report as what they ‘saw on the
News’.
They took it further to let viewers report
news by having strong engagement on their
social media pla orms, introducing a feature
called Viewer’s Report to an audience that
finds joy in gossip!
They are known to be the source of street
and household jokes of government officials
in recent me.
They understand Nigerians, they take things
from their space and return it as News. They
get the Nigerian millennial a en on.
‘
Getupinc’s Nigerian Millennial Survey 2016
Such a so hearted bank to allow zero account
balance for opening a savings account! They kept
the rela onship with appealing visuals and fast
banking processes.
They presently dominate the banking social
media space with content relevant to everyday
ac vi es than boring talks of financial terms.
They understand the a en on span of the
millennial, therefore, they convey their messages
through excellent visuals, informa on on
everyday living, relaxing webisodes, and constant
innova ve ways to keep banking less stressful.
They obviously don’t have a strong compe tor in
this regard.
Getupinc’s Nigerian Millennial Survey 2016
Football (or American Soccer) is the top sport
seen in Nigeria and the highest number of EPL
fans are on the streets.
Gambling is a culture of the street-millennial,
NairaBet offered a pla orm for that cultural
ac vity.
The use of musicians known for street music as
PR placed NairaBet ahead of it’s compe tors.
The street dude wants to be like Olamide and
subscribes to FC Barcelona fana cally or
because of Lionel Messi, this brand simply
latched unto this thought and is doing well
leading the Naija football be ng game.
Getupinc’s Nigerian Millennial Survey 2016
They came in with a cool culture of event and
lifestyle for the somewhat creme ladies, they
began to look be er with features like having a
‘web-page cameo’ on Lynxxx’ Alabukun music-
video.
They posi oned themselves at the blog that had
beau ful Nigeria as its content and would be
almost invisible when sharing links with dirty
content.
They maintained excellence and began featuring
ac vi es from Nigeria’s top kind of event,
Weddings! Now they have the ladies’ a en on
the more. Of course, you’ll expect fashion and
face-beats at such events- now that was a
winner.
It’s now the desire of every Nigerian female
millennial to get featured in sometype of way on
any of the BellaNiaja pla orms.
They understood Nigerians and went excellent
with content.
Getupinc’s Nigerian Millennial Survey 2016
NIGERIANS ARE NOT LIKE THE WESTERN WORLD, THEY ARE
NIGERIANS.
HAVE A GLOBAL EXCELLENCE WITH EVERY PRODUCTION
MAKE IT RELEVANT: DON’T TALK SUPER-BOWL.
USE GOOD TIMING.
THE NIGERIAN MILLENNIAL IS THE NUCLEUS OF AFRICA,
GETTING THEM MAKES YOU GET THE CONTINENT.
The
Nigerian
Millennial
Getupinc’s Nigerian Millennial Survey 2016
Full disclosure:
This report was created by a bunch of
millennial at GetUpInc.
APPENDIX & STATISTICS
When asked if pictures enhance
the effectiveness of a content?
Getupinc’s Nigerian Millennial Survey 2016
When asked where they
often share content.
Getupinc’s Nigerian Millennial Survey 2016
Where do you discover content
you are most interested in?
Getupinc’s Nigerian Millennial Survey 2016
Most effective
type of content.
Getupinc’s Nigerian Millennial Survey 2016
Time of the day to check
social media platforms.
Getupinc’s Nigerian Millennial Survey 2016
Most used social media
platform.
Getupinc’s Nigerian Millennial Survey 2016
Best time for
surfing the net.
Getupinc’s Nigerian Millennial Survey 2016
How do you often check for content?
(According to Insights Inmobi,2013)
Mobile Phones
& TV top devices for
checking content.
Photography refrences:
www.mavin.com
www.reddit.com
www.ndani.tv
www.instagram.com/nobleigwe
Getupinc’s Nigerian Millennial Survey 2016
Thank
you
www.getupinc.com
hello@getupinc.com
get in touch:

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The Nigerian Millennial Report

  • 1. A quantitative research study conducted by GetUpInc in 2016 The Nigerian Millennial How online content encourages engagement & loyalty
  • 2. Early 2016, GetUpInc conducted a research across multiple urban centres in Nigeria and the relevant data gathered are entries of participant millennials. The results reveal that 97% of those surveyed feel that visual communications, when paired withinformativecontent,conveys brandsmessagesbetter. Methodology All figures go en have data as proofs. Getupinc’s Nigerian Millennial Survey 2016
  • 3. *www.wikipedia.com Millennials (also known as the Millennial Genera on or Genera on Y) are the demographic cohort following Genera on X. There are no precise dates when the genera on starts and ends; most researchers and commentators use birth years ranging from the early 1980s to the early 2000s. Millennial Getupinc’s Nigerian Millennial Survey 2016
  • 5. The largest generation alive today. 1.8 billion globally (out of 7 billion world population) 75% of Workforce by 2025 - means higher aggregated purchasing power. * Inmobi Insights, 2013 BIG. They are Getupinc’s Nigerian Millennial Survey 2016
  • 6. InfluentialThey impact marke ng decisions. They will outpace boomers earnings in <10 years. say they influence purchase decisions of other generations* They are 74% Getupinc’s Nigerian Millennial Survey 2016 * Inmobi Insights, 2013
  • 7. They are the first inherently digital genera on; Smartphones and tablets are the argument-se lers and fact-checkers for every conversa on. Millennials that consume online 100% Unique They are content would increase by at least by 2025 Getupinc’s Nigerian Millennial Survey 2016 * Inmobi Insights, 2013
  • 8. At the turn of the new century, everyone wanted to be tagged a millennial, but unfortunately,youonlyturn18once. The average Naija millennial is defined as that urban guy or girl- up to date with the latesttrendsandupwardlymobile. They stay connected to everyday activities and their world is usually shaped throughcreativethinking. Introduction Getupinc’s Nigerian Millennial Survey 2016
  • 9. The preference and behaviour of the Nigerian Millennial is changing the way brands have tradi onally engaged consumers. Therefore, enterprises in Nigeria need to find ways to connect with these diverse millennial as they are the major market drivers and influencers of today's market. They will eventually become loyalists. This demographic is part of the “always- connected” genera on and are ready to see your content especially in the language they prefer. Assessment Getupinc’s Nigerian Millennial Survey 2016
  • 10. 1. Why content is failing with millennials. 2. Sta s cs: How, why and when to share content / Behaivor. 3. Few brands that get it right. 4. Appendix & Sta s cs Content Getupinc’s Nigerian Millennial Survey 2016
  • 11. Why content is failing with millennials. Getupinc’s Nigerian Millennial Survey 2016
  • 12. 1. Your content is not tailored to their interest.
  • 13. 60% of Nigerian millennial only create me to view content relevant to them. Getupinc’s Nigerian Millennial Survey 2016
  • 14. Before connec ng with these people, each brand has to put in mind relevant details about millennials. Ÿ Age group Ÿ Cultural interests Ÿ Environment/loca on. Its 2016, the average a en on span is decreasing by the minute. There are a hundred other marke ng related messages in a day. If your content isn't mind cap va ng, innova ve or engaging, it will be ignored. Getupinc’s Nigerian Millennial Survey 2016
  • 15. Make it entertaining. Make it educating. Make it make their day. They’ll share. Getupinc’s Nigerian Millennial Survey 2016
  • 16. 2. You went with boring, stereotyped & non-informative. Getupinc’s Nigerian Millennial Survey 2016
  • 17. When asked the type of content most appealing Getupinc’s Nigerian Millennial Survey 2016
  • 18. 81% of millennial respond positively to contents that are informative. 66% millennial share content that are entertaining. 58% millennial are attracted to content they feel is funny. Getupinc’s Nigerian Millennial Survey 2016
  • 19. Theyare bombarded dailywithcontent, both relevant and irrelevant and are forced towade through and somehowsieve the important informa on from the oral chaff. Crea ng content with thick vocabulary but no informa on (immediately) go en could make them shun your brand or make it a joke. As long as content is staggering and boring, it becomes very easy to discard. Getupinc’s Nigerian Millennial Survey 2016
  • 20. 3. Your brand communication doesn’t connect with millennials
  • 21. Emo ons play a huge role in building long las ng rela onships, everyone needs a reason to connect with your brand. Building emo onal connec ons with millennial means you have earned their trust andtheycanvouchforyourbrandanywhereandanytime. Your brand needs to ascertain what emo onal feedbacks work with yourethos. Getupinc’s Nigerian Millennial Survey 2016
  • 22. 4. Your content has dull images or no images at all.
  • 23. The kind of picture that gets their attention. Getupinc’s Nigerian Millennial Survey 2016
  • 24. 97% 60% 72% 42% millennial prefer content with visual representa on. millennial find photography & illustra on effec ve. millennial prefer graphics & illustra on. millennial get a racted to staged photographs. Getupinc’s Nigerian Millennial Survey 2016
  • 25. The importance of visual representa ons cannot be over-emphasised. Interes ng visuals are generally en cing, finding ways to play with colours and engage the mind usually creates interest not only in millennials but also with people in older age ranges. Stick to 1080px by 1080px to keep up with retina and other high resolution displays available on smartphones, tablets and laptops. Please understand that good typography art can work as picture words. Getupinc’s Nigerian Millennial Survey 2016
  • 26. 5. You shared a link on Tumblr (???)
  • 27. GetUpInc found out that Google, Facebook and Instagram are s ll the top social channels for millennials in Nigeria to discover content. Gist could be on Twi er. Its logical for brands to have online recogni on on Google search engine and social media pla orms. Interes ngly, in Nigeria, there are few other growing pla orms such as snapchat, blogs and video channels e.g YouTube, and some Vimeo for the millennial to discover content. Getupinc’s Nigerian Millennial Survey 2016
  • 28. Talking world wide, more than unique users visit1 billion YouTube each month, spending more than watching videos.4 billion hours According to a study by Cisco, by 2017 videos will account for nearly 70% of all traffic on the Internet. You need a video budget in 2016. * www.newscred.com
  • 29. 6. You probably did not share content at the right time.
  • 30. 61% 38% 32% 69% check social media pla orms from 9pm ll they sleep. check social media pla orms between 6pm-8pm surf the web between 6pm-8pm surf the web from 9pm ll they sleep Getupinc’s Nigerian Millennial Survey 2016
  • 31. GetUpInc’s survey show that the Nigerian Millennial majorly peruse both on the web and social media platforms from 6pm and above. Getupinc’s Nigerian Millennial Survey 2016
  • 32. Why Millennials are not impressed with your content.
  • 33. Despite the fact that content marketing provide brands with the opportunitytoexpressthemselves,theyhavetobeobservantwhile tailoringittoaspecificdemography. * Content marke ng is a strategic marke ng approach focused on crea ng and distribu ng valuable, relevant, and consistent content to a ract and retain a clearly-defined audience — and, ul mately, to drive profitable customer ac on. contentmarketinginstitute.com Getupinc’s Nigerian Millennial Survey 2016
  • 34. The Nigerian millennial are special breeds. They are attracted by light-hearted humour and inspiring content. Although they have a knack for consuming content at an alarming rate, they have little or no patience for irrelevant details. Getupinc’s Nigerian Millennial Survey 2016
  • 36. YBNL is great at crea ng content for their songs that dominate the Nigerian Pop- Culture. They simply talk the environment, pick events from everyday ac vi es and use it as ad libs in their music. Even if you don't understand the language they speak, you want to do the dance and use the ad libs because its relevant to the Nigerian (millennial) mind. Getupinc’s Nigerian Millennial Survey 2016
  • 37. Although they don't exist as a group anymore, they introduced a phase that reinforced excellence in music produc on and delivery. This immediately spread like wild fire in the entertainment industry and birthed the beginning of the compe ons we have today. Psquare bu ressed the point for other ar stes and excellent produc on sieved some out of the game. They understood Nigerians, talked Nigerian, topped trends on the li le social media at the me and soon became the model for Africa’s hip-hop, ge ng the a en on of GoodMusic. All they did was simple: they were very relevant to our environment in content and they did all they could to be excellent in every ‘beat’. Getupinc’s Nigerian Millennial Survey 2016
  • 38. Perfect ming for News cas ng, 10pm! The me the urban upwardly mobile millennial seems to be get home or probably res ng from the day’s ac vi es. You could call it the ‘chilling’ period. Majority now seem to quote their report as what they ‘saw on the News’. They took it further to let viewers report news by having strong engagement on their social media pla orms, introducing a feature called Viewer’s Report to an audience that finds joy in gossip! They are known to be the source of street and household jokes of government officials in recent me. They understand Nigerians, they take things from their space and return it as News. They get the Nigerian millennial a en on. ‘ Getupinc’s Nigerian Millennial Survey 2016
  • 39. Such a so hearted bank to allow zero account balance for opening a savings account! They kept the rela onship with appealing visuals and fast banking processes. They presently dominate the banking social media space with content relevant to everyday ac vi es than boring talks of financial terms. They understand the a en on span of the millennial, therefore, they convey their messages through excellent visuals, informa on on everyday living, relaxing webisodes, and constant innova ve ways to keep banking less stressful. They obviously don’t have a strong compe tor in this regard. Getupinc’s Nigerian Millennial Survey 2016
  • 40. Football (or American Soccer) is the top sport seen in Nigeria and the highest number of EPL fans are on the streets. Gambling is a culture of the street-millennial, NairaBet offered a pla orm for that cultural ac vity. The use of musicians known for street music as PR placed NairaBet ahead of it’s compe tors. The street dude wants to be like Olamide and subscribes to FC Barcelona fana cally or because of Lionel Messi, this brand simply latched unto this thought and is doing well leading the Naija football be ng game. Getupinc’s Nigerian Millennial Survey 2016
  • 41. They came in with a cool culture of event and lifestyle for the somewhat creme ladies, they began to look be er with features like having a ‘web-page cameo’ on Lynxxx’ Alabukun music- video. They posi oned themselves at the blog that had beau ful Nigeria as its content and would be almost invisible when sharing links with dirty content. They maintained excellence and began featuring ac vi es from Nigeria’s top kind of event, Weddings! Now they have the ladies’ a en on the more. Of course, you’ll expect fashion and face-beats at such events- now that was a winner. It’s now the desire of every Nigerian female millennial to get featured in sometype of way on any of the BellaNiaja pla orms. They understood Nigerians and went excellent with content. Getupinc’s Nigerian Millennial Survey 2016
  • 42. NIGERIANS ARE NOT LIKE THE WESTERN WORLD, THEY ARE NIGERIANS. HAVE A GLOBAL EXCELLENCE WITH EVERY PRODUCTION MAKE IT RELEVANT: DON’T TALK SUPER-BOWL. USE GOOD TIMING. THE NIGERIAN MILLENNIAL IS THE NUCLEUS OF AFRICA, GETTING THEM MAKES YOU GET THE CONTINENT. The Nigerian Millennial Getupinc’s Nigerian Millennial Survey 2016
  • 43. Full disclosure: This report was created by a bunch of millennial at GetUpInc.
  • 45. When asked if pictures enhance the effectiveness of a content? Getupinc’s Nigerian Millennial Survey 2016
  • 46. When asked where they often share content. Getupinc’s Nigerian Millennial Survey 2016
  • 47. Where do you discover content you are most interested in? Getupinc’s Nigerian Millennial Survey 2016
  • 48. Most effective type of content. Getupinc’s Nigerian Millennial Survey 2016
  • 49. Time of the day to check social media platforms. Getupinc’s Nigerian Millennial Survey 2016
  • 50. Most used social media platform. Getupinc’s Nigerian Millennial Survey 2016
  • 51. Best time for surfing the net. Getupinc’s Nigerian Millennial Survey 2016
  • 52. How do you often check for content? (According to Insights Inmobi,2013) Mobile Phones & TV top devices for checking content.