Running head: MULTI-TOUCH SCREENS VS. MOUSE-DRIVEN SCREENS 1 MULTI-TOUCH SCREENS VS. MOUSE-DRIVEN SCREENS 2 Multi-Touch Screens vs. Mouse-Driven Screens Eric Geremia Dr. Charles Edeki Human Computer Interaction: CIS375 1/17/2018 Multi-Touch Screens vs. Mouse-Driven Screens The adoption of multi-touch screens has increasingly become a norm to most organizations today. As Gray (2014) explains, the acceptance of multi-touch screens has especially been significant in restaurants due to their capacity to facilitate fast delivery of services to customers, while giving businesses a competitive edge over other institutions that deliver similar services. To establish efficiency of such screens, the specific features that make them unique, the key analogies that the system faces and some of the additional features that such screens may require should be evaluated. Interaction Types and Styles That Apply to Multi-Touch Screens and Applications Running on Them Multi-touch screens exist in three main forms: the bi-manual, multi-point, and multi-user screens. The differences between these screens arise from the nature of contact and the level of interaction that an individual may have with them. For example, a wide frame that makes it possible to maneuver on different parts of the screen at once characterizes the bi-manual screens. Having the ability to work on the screen in different times enables users to perform and execute commands on the system much faster since all the points of command entry are visible on the screen (Muir, 2015). Multi-touch screens are preferred whenever an individual wants to make use of different points of contact to zoom in or out and to have a better view of the image or the contents of a screen. In restaurants, multi-touch screens are relied upon to enable the customer to have a better view of the company’s product and services allowing them to make a wise decision or to determine the next button that they should click in the system to complete their check out process. The nature of the multi-touch screens usually provides more points of contact, the system increases accuracy and faster execution of functions allowing a user to have more options. Multi-point screens are especially applied on devices such as phones, tablets, or computers. The multi-user interaction screens combine collaborative interaction features of recent applications such as windows 8. With this type of screen, several individuals can carry out the same task at once on two different points of entry. Just as the name suggests multi-users, the system can accommodate several users who are working on one component, project or task allowing them to complete their allocated parts at different times. As Shelly et al. (2010) elaborate on the downsides of using the multi-user screens, the technique allows only several people to work on a similar project. According to Muir (2015), several differences exist between the mouse-driven and the multi-.

1. Running head: MULTI-TOUCH SCREENS VS. MOUSE-
DRIVEN SCREENS 1
MULTI-TOUCH SCREENS VS. MOUSE-DRIVEN SCREENS
2
Multi-Touch Screens vs. Mouse-Driven Screens
Eric Geremia
Dr. Charles Edeki
Human Computer Interaction: CIS375
1/17/2018
Multi-Touch Screens vs. Mouse-Driven Screens
The adoption of multi-touch screens has increasingly become a
norm to most organizations today. As Gray (2014) explains, the
acceptance of multi-touch screens has especially been
significant in restaurants due to their capacity to facilitate fast
delivery of services to customers, while giving businesses a
competitive edge over other institutions that deliver similar
services. To establish efficiency of such screens, the specific
features that make them unique, the key analogies that the
system faces and some of the additional features that such
screens may require should be evaluated.
Interaction Types and Styles That Apply to Multi-Touch
Screens and Applications Running on Them
Multi-touch screens exist in three main forms: the bi-manual,
multi-point, and multi-user screens. The differences between
these screens arise from the nature of contact and the level of
interaction that an individual may have with them. For example,

2. a wide frame that makes it possible to maneuver on different
parts of the screen at once characterizes the bi-manual screens.
Having the ability to work on the screen in different times
enables users to perform and execute commands on the system
much faster since all the points of command entry are visible on
the screen (Muir, 2015).
Multi-touch screens are preferred whenever an individual wants
to make use of different points of contact to zoom in or out and
to have a better view of the image or the contents of a screen. In
restaurants, multi-touch screens are relied upon to enable the
customer to have a better view of the company’s product and
services allowing them to make a wise decision or to determine
the next button that they should click in the system to complete
their check out process. The nature of the multi-touch screens
usually provides more points of contact, the system increases
accuracy and faster execution of functions allowing a user to
have more options. Multi-point screens are especially applied
on devices such as phones, tablets, or computers.
The multi-user interaction screens combine collaborative
interaction features of recent applications such as windows 8.
With this type of screen, several individuals can carry out the
same task at once on two different points of entry. Just as the
name suggests multi-users, the system can accommodate several
users who are working on one component, project or task
allowing them to complete their allocated parts at different
times. As Shelly et al. (2010) elaborate on the downsides of
using the multi-user screens, the technique allows only several
people to work on a similar project.
According to Muir (2015), several differences exist between the
mouse-driven and the multi-touch screens. Multi-touch screens
tend to provide a wide application in different environments in
comparison to the mouse-driven screens, which tend to limit the
application to a certain area or place. The multi-touch screens
are not limited to peripheral devices and can allow a quick
access to services in comparison to a computer, which may not
always be mobile. In some cases, various multi-screens are

3. attached on walls or tables due to their portability. At the same
time, they allow different users to have access to the system
from a single point of interaction.
Conceptual Model for Your Restaurant Application Design
In designing an application product, the organization can
fashion its system based on addressing the aspects that they feel
should be included. Ideas can be brainstormed or borrowed from
the employees or competitors to identify the needs of the
system. The system can then be coded based on the needs, while
additional objectives and goals can be added to make the system
futuristic. Once done the system can be tested in a smaller
scale. Ideas reviewed can then be tested in the whole restaurant
to determine whether they function as required. The process can
then be reevaluated to determine all the steps have been covered
as illustrated in Figure 1.
Figure 1. Conceptual Model for Designing an Application for
the Restaurant
Coding of the system
Development of additional Goals and Objectives
Creating room expansion and reuse of the system in the future
Testing the system in a small controlled environment
Solving issues raised
Testing of the system in the whole restaurant
Designing a product for your restaurant
Development of the model based on needs of the restaurant
Designing the system to address the problems
Reviewing competitors who have similar designs
Needs analysis – what the system will contain
Re-review of the System Functioning

4. Key Analogies and Concepts that Users are Exposed to
Different types of screens expose users to different activities,
analogies and concepts, which are unique to the features that
have been set on such systems. While the mouse-driven screens
are limited to certain areas restricting their activities, the nature
of the multi-touch screens allows users to carry out different
activities. On touching the screen, a user is introduced to the
concept of capacitive technology, which is the function that
allows them to zoom or make choices for their purchase cart
(Shelly & Vermaat, 2012).
Moreover, the multi-touch screens extensively use resistive
technology. The resistive technology works depending on the
pressure that has been applied on the screen; it consists several
layers where a push on one layer pushes the pressure to the next
layer all through to the set layers that have been included in the
screen. The pressure that has been applied registers on the
system as an input or as a command that requests the system to
execute a specific function. Besides, the optical technology
responds to the touch of a user reflecting the light on a camera
allowing the specific commands on the system to input the
command. Optical technology accommodates the zoom feature
of the multi-touch screens enhancing the experience of the user
both the experience of the user in deciding which elements of

5. the system should be prioritized and sending of specific
requests to the system.
A Tool in an Application for Touch-Based and Mouse-Driven
Screens that should Be Designed with Memory Retention and
Recall
According toShelly and Vermaat (2012), most system
designersrecommend the installation of a utility program that
facilitates recall on systems to help quick response and
processing of services and activities. Installation of a recall in
the restaurant above would facilitate the users of a system to
determine whether they can proceed with a previously executed
action or allow them to decide whether they can restart their
processes afresh. Just like a phone, the systems inputting
screens should be set up to accommodate and store data. The
screen having a committed function to keep the data would
allow the client to restore all their previous actions including all
the information that they may have inputted. All the data should
be available until canceled and confirmed to have been deleted
or after checking out. In mouse-driven screen, the hibernate
button would still facilitate a turn off the screen and enable the
system to save all the session and the respective data.
Conclusion
The application of these screens can be customized to add onto
specific elements that are unique to the needs of the
organization. The internal system can be programmed to have
several items to facilitate the system to address the needs of the
clients, which may be unique depending on the service sector or
the restaurants. At the same time, multi-touch screens can
enable the system to store data and make abstractions from
information on customer trends and patterns with ease.
References
Gray, L. (2014). How Does A Touch Screen Work? New York,
NY: Gareth Stevens Publishing.
Muir, N. (2015). IPad All-in-One for Dummies. Hoboken:

6. Wiley.
Shelly, G. & Vermaat, M. (2012). Discovering Computers:
fundamentals: your interactive guide to the digital world.
Boston, Mass: Course Technology.
Shelly, G., Vermaat, M., Quasney, J., Sebok, S. & Freund, S.
(2010). Discovering computers 2010: living in a digital world:
complete. Boston, MA: Course Technology, Cengage Learning.
10/19/2018
https://blackboard.strayer.edu/bbcswebdav/institution/CIS/375/1
162/Week3/Week 3 Assignment 1 Rubric.html
https://blackboard.strayer.edu/bbcswebdav/institution/CIS/375/1
162/Week3/Week%203%20Assignment%201%20Rubric.html
1/1
Points: 180 Assignment 1: Multi-Touch Screens vs. Mouse-
Driven Screens
Criteria
Unacceptable
Below 70% F
Fair
70-79% C
Proficient
80-89% B
Exemplary

7. 90-100% A
1. Differentiate
between the interaction
types and styles that
apply to multi-touch
screens and
applications running on
them.
Weight: 20%
Did not submit or
incompletely
differentiated
between the
interaction types and
styles that apply to
multi-touch screens
and applications
running on them.
Partially
differentiated
between the
interaction types
and styles that
apply to multi-touch
screens and
applications
running on them.
Satisfactorily
differentiated
between the

8. interaction types
and styles that
apply to multi-touch
screens and
applications running
on them.
Thoroughly
differentiated
between the
interaction types
and styles that
apply to multi-touch
screens and
applications running
on them.
2. Determine the
conceptual model that
you would use when
designing a product for
your restaurant.
Weight: 20%
Did not submit or
incompletely
determined the
conceptual model
that you would use
when designing a
product for your
restaurant.
Partially determined

9. the conceptual
model that you
would use when
designing a product
for your restaurant.
Satisfactorily
determined the
conceptual model
that you would use
when designing a
product for your
restaurant.
Thoroughly
determined the
conceptual model
that you would use
when designing a
product for your
restaurant.
3. Describe the key
analogies and
concepts these
monitors expose to
users, including the
task-domain objects
users manipulate on
the screen.
Weight: 20%
Did not submit or
incompletely

10. described the key
analogies and
concepts these
monitors expose to
users, including the
task-domain objects
users manipulate on
the screen.
Partially described
the key analogies
and concepts these
monitors expose to
users, including the
task-domain
objects users
manipulate on the
screen.
Satisfactorily
described the key
analogies and
concepts these
monitors expose to
users, including the
task-domain objects
users manipulate
on the screen.
Thoroughly
described the key
analogies and
concepts these
monitors expose to
users, including the
task-domain objects

11. users manipulate
on the screen.
4. Determine one (1)
utility / tool in an
application for touch-
based and mouse-drive
screens that should be
designed with memory
retention / recall.
Provide a rationale for
your response.
Weight: 20%
Did not submit or
incompletely
determined one (1)
utility / tool in an
application for touch-
based and mouse-
drive screens that
should be designed
with memory
retention / recall. Did
not submit or
incompletely
provided a rationale
for your response.
Partially determined
one (1) utility / tool
in an application for
touch-based and
mouse-drive

12. screens that should
be designed with
memory retention /
recall. Partially
provided a rationale
for your response.
Satisfactorily
determined one (1)
utility / tool in an
application for
touch-based and
mouse-drive
screens that should
be designed with
memory retention /
recall. Satisfactorily
provided a rationale
for your response.
Thoroughly
determined one (1)
utility / tool in an
application for
touch-based and
mouse-drive
screens that should
be designed with
memory retention /
recall. Thoroughly
provided a rationale
for your response.
5. Use at least three (3)
quality resources in this
assignment. Note:

13. Wikipedia and similar
Websites do not qualify
as quality resources.
You may use the
resources above or
others of your
choosing.
Weight: 10%
No references
provided.
Does not meet the
required number of
references; some
or all references
poor quality
choices.
Meets number of
required references;
all references high
quality choices.
Exceeds number of
required references;
all references high
quality choices.
6. Clarity, writing
mechanics, and
formatting
requirements

14. Weight: 10%
More than 6 errors
present
5-6 errors present 3-4 errors present 0-2 errors present