This is a PowerPoint presentation prepared as an Individual Instructional Session for a Library Sciences graduate course.

2. Course Outline
Introduction
Key Terms & Definitions
M.A.N.N.E.R.S
Exercise: Dos & Don’ts

3. Introduction
 About Me
 I have worked as an Administrative Library
Assistant for 8 years.
 I have been teaching introductory courses on
Facebook, Twitter & Pinterest for 3 years.
 This is my first time teaching this course.
 About This Course
 This course will cover social media etiquette for
all sites but the emphasis will be on Facebook,
Twitter & Pinterest.
 This course is intended to provide you with the
tools you need to enjoy our new digital world
without losing sight of the manners you learned in
the non-digital world.

4. Key Terms & Definitions
 Status Update (FB), Tweet (T) & Pin (P)
 Creating an original post.
 Share (FB), Retweet (T) & Send (P)
 Reposting something somebody else
originated.
 Like (FB/P), Favorite (T)
 Letting others know you like something.
 Tag & Hashtag (FB/T)
 Inviting others into a post.

5. M.A.N.N.E.R.S.
From: toddlerstoteens.org

7. Make others feel
comfortable.
 NEVER USE ALL CAPS!
 It makes people feel like you’re shouting at
them.  No stalkers allowed.
 Liking, re-tweeting, or
re-pinning everything
someone posts can be
annoying and may feel
intrusive to the other
person.

8. Acknowledge
others.
 Reply, like, re-tweet or pin.
 If someone sends you something, mentions you
in a post, or tags you in a positive way,
acknowledge it.
 Don’t just walk away.
 Remember – when
interacting with someone,
you are in a conversation
with them. If you were
together, would you just
leave?

9. Never speak badly
of others.
 What you post online stays online!
 It only takes someone else a few seconds to
share your post or re-tweet your tweet.
 Passive aggressive posts
are good for no one.
 The person you’re targeting
may miss it entirely.
 The person you’re not
targeting may take it
personally.
 And the person who doesn’t
get it will just fill in the blanks
– and that’s bad news for

10. Nice-mannered
people succeed.
 Social media can have an impact on your
reputation - personally & professionally.
 It only takes someone else a few seconds to share
your post. People will remember, and they will
talk.  Would you say it in
person?
 If you wouldn’t say it to
their face, you shouldn’t
say it online.
 In fact, you have to be
even nicer online – subtle
nuances of communication
(tone, inflection, facial
expressions) are missed.

11. Etiquette principles are respect,
consideration & honesty.
 Respect yourself first.
 Nobody wants to hear you berating yourself.
Some will feel bad; others will think you’re fishing
for compliments.  Be considerate of
others.
 Avoid excessive
posting.
 Limit the use of
hashtags.
 Always ask for
permission before
posting pictures of
others.
 Be honest – but please don’t overshare.
 What is private should remain private.

12. Respect other
people.
 Please don’t swear.
 MYM (Mind Your Manners) & WYW (Watch Your
Words)
 Online networks may be
more diverse than the
community in which you
live and work.
 Be sensitive to other
points of view &
situations.
 If you participate in a
debate, be prepared to
disagree respectfully & let
it go when necessary.

13. Speak from the
heart.
 Speak from the heart, but use your
head.
 Think before you post.

14. Exercise: Dos & Don’ts
Do!
Don’t!

15. Do Don’t

16. Do Don’t

17. Do Don’t

18. Do Don’t

19. Skills Assessment
Please take a few minutes to test your
skills before leaving class by clicking on
the link in the chat box.
https://www.surveymonkey.com/s/JS9STLX

20. Thank you!
Don’t forget –
Complete the course evaluation,
provide me with your e-mail address,
and I will send you a VIP coupon.
https://www.surveymonkey.com/s/C6N
DVZL
Check out the free lib guide at:
http://bama-slis.
libguides.com/socialmediaetiquette
Contact Me: