2. DIGITAL CHANNEL FOR PROMOTION (COMMUNICATION)
Online Display Advertising
Search Advertising
Social Media Advertising
Mobile Advertising
3. ONLINE DISPLAY ADVERTISING
Digital Advertising Overview
Types of Display advertising
The Effectiveness of Banner ads
Online Advertising Ecosystem (how to fit it all in one)
5. COMMUNICATION PROCESS
SENDER ENCODING MESSAGE DECODING RECEIVER
RESPONSEFEEDBACK
NOISE
MEDIA
Identify the
Target
Audience
Determining the
Communication
Objective
Collecting
Feedback
Selecting the
Message
Format
Source: Principles of Marketing
Advertising
Evaluation
Choosing
Media
Designing a
Message
6. DETERMINING THE COMMUNICATION OBJECTIVE: ADVERTISING RESPONSE MODELS
Source: Principles of Marketing
Cognition Attention
Awareness
Knowledge
Affect
Interest
Desire
Liking
Preference
Conviction
Behavior Action Purchase
Stages AIDA (1898) Hierarchy of Effects (1999)
Advertising communication may not lead to immediate behavioral response or purchase; rather, a series of effects
must occur, with each step fulfilled before the consumer can move to the next stage in the hierarchy.
7. MESSAGE FORMATS & COMMUNICATION CHANNEL
Base on IAB Ad Format definition
• Banner advertising & Rich media
• Sponsorship
• Digital Video advertising
• Email & Classifieds
• Search & Social media ads
• Mobile advertising
Base on WHAT the message is served
• Text
• Image
• Video
• Rich media
Base on HOW the message is served
• Standard ad
• Floating ad
• Pop-up/pop-under
• Wallpaper
• Expandable
Base on WHERE the message is served
• Display & PR
• Search & Portals
• Mobile (+wifi) & Map
• In Game
• Email (Spam & Opt-in)
• Viral marketing
• Online Partnerships
Base on Philip Kotler definition
• Personal communication channels
• Word-of-mouth
• Buzz marketing
• Non-personal communication
channels
• Mass media
• Atmospheres
• Event
Base on WHO the message is served
• Owned Media
• Paid Media
• Earned Media
Formats
Channel
8. SENDER ENCODING MESSAGE DECODING RECEIVER
RESPONSEFEEDBACK
NOISE
MEDIA
Customer-Centric Approach
Digital Activitive/Landscape
Aida (1898)
Hierarchy of effects (1999)
Advertising objectives (Kotler)
Customer Decision Journey
Advertising Ecosysterm
Advertising Format
Advertising Effectiveness
Phân bổ ngân sách Phân bổ ngân sách Thấu hiểu khách hàng
Xác định mục tiêu truyền thông
13. Interstitial banners are shown between pages on a Web site. As you click from one page to another, you are shown this advertisement
before the next page is shown.
INTERSTITIAL BANNER
Source: saylor.org
14. These are advertisements that pop up, or under, the Web page being viewed. They open in a new, smaller window.
POP-UNDER
POP-UP
POP-UP & POP-UNDER
15. A map advertisement is advertising placed within the online mapping solutions available, such as Google Maps.
Source: saylor.org
MAP ADVERTISEMENT
16. A floating advertisement appears in a layer over the content, but is not in a separate window.
Floatingbanner
Floatingbanner
Source: saylor.org
FLOATING ADVERTISEMENT
17. A wallpaper advertisement changes the background of the Web page being viewed. Usually, it is not possible to click through this
advertisement.
Source: saylor.org
WALLPAPER ADVERTISEMENT
18. A wallpaper advertisement changes the background of the Web page being viewed. Usually, it is not possible to click through this
advertisement.
Source: saylor.org
WALLPAPER ADVERTISEMENT
19. A banner advertisement is a graphic image or animation displayed on a Web site for advertising purposes. STATIC BANNERS are
graphics interchange format (GIF) or Joint Photographic Experts Group (JPEG) images, but banners can also employ RICH MEDIA such as
Flash, video, JavaScript, and other interactive technologies.
Source: saylor.org
BANNER ADVERTISEMENT
20. BANNER ADVERTISEMENT: EXAMPLE BY FORMAT
GIF/JPG/Flash Banner Box-AppExpandable
Source: Moore.vn
Text Banner (Classified) Banner with TVC Banner with Mouse Tracker
23. High CTR Ads viewability
Reach to right
audiences
Create high
impact
HOW DO YOU ESTIMATE THE EFFECTIVENESS OF BANNER ADS?
A B C D
WHICH OPINION IS SIMILAR WITH YOUR?
24. THE EFFECTIVENESS OF BANNER ADS
The effectiveness is “viewability”
The effectiveness is “higher ctr”
The effectiveness is “higher impact”
The effectiveness is “credibility”
The effectiveness is “acquire the right customer”
26. VIEWABILITY INSIGHT
56.1% of all the impressions served on the Google
display platforms could never have been actually seen.
Google conducted a study of our display advertising
platforms, including Google and DoubleClick, to better
understand ad viewability. WHAT GOOGLE FOUND:
Source: Google 2014
*According to the Media Rating Council and IAB standards, a viewable impression occurs when 50% of
an ad’s pixels are on screen for one second.
The most viewable position is right above the fold, not
at the top of the page.
Page position isn’t always the best indicator of
viewability. Not all above-the-fold impressions
are viewable, while many below-the-fold impressions
are.
On average, publishers have 50% viewability rates, but
some publishers have much lower viewability.
27. VIEWABILITY INSIGHT
Source: Google 2014
*According to the Media Rating Council and IAB standards, a viewable impression occurs when 50% of
an ad’s pixels are on screen for one second.
28. VIEWABILITY INSIGHT
Source: Google 2014
*According to the Media Rating Council and IAB standards, a viewable impression occurs when 50% of
an ad’s pixels are on screen for one second.
29. VIEWABILITY INSIGHT
Source: Google 2014
*According to the Media Rating Council and IAB standards, a viewable impression occurs when 50% of
an ad’s pixels are on screen for one second.
Viewability varies significantly across content verticals, with the highest viewability belonging to sites
associated with more captive engagement.
31. THE IMPACT OF ADS CHARACTERISTICS
BANNER ADS TYPE (STATIC OR ANIMATED)
Animated banner ads cause better recall and faster click-
throughs than static banner ads.
BANNER ADS SIZE (SMALL OR LARGE)
Large banner ads generate higher and faster click-
throughs than small banner ads.
Source: Hariong Li (2004)
RICH MEDIA BANNER
The CTR of rich media ads higher than conventional
online ads (~ 10x, Admicro.vn).
32. EMOTIONAL APPEAL AND INCENTIVE OFFERING
INCENTIVE OFFERINGS
Banners ads with incentive offerings have CTR higher than
banner ads without incentives
INCENTIVE OFFERINGS + POSITIVE EMOTIONAL
Banners ads with incentive offerings + positive emotional
appeals have CTR higher than banner ads with no
incentive offerings + positive emotional appeals
The impact of incentives was enhanced by positive
emotions in banner ads.
Ads with negative or no emotions seem to work better
only when no incentives are offered.
Source: Frank Tia Xie, Naveen Donthu, Talai Osmonbekov(2004)
34. THE DUAL ROLE OF BANNER ADS
Banner ads have been used primarily for direct response,
and their CTR declined from an average of 3% (mid-
1990s) to 0.5% (2000s) and to 0.28% (2003).
“…without CTR, banner ads resulted in heightened ad
awareness, brand perceptions and attitudinal shifts for
apparel and technology brands”, Brigg and Hollis (1997).
BANNER ADS = DIRECT RESPONSE + IMAGE
BUILDING
Source: Hariong Li (2004)
35. RESEARCH FIDING: OVERALL BRANDING IMPACT FOR ONLINE DISPLAY ADS
Source: Millward Brown & Google (2012)
36. RESEARCH FIDING: CPG CHECKLIST
Source: Millward Brown & Google (2012)
To improve performance of CPG campaigns, make sure that branding does not
appear only within the product shot.
37. RESEARCH FIDING: RICH MEDIA WITH VIDEO IS GENERALLY THE FORMAT WITH THE MOST IMPACT
Source: Millward Brown & Google (2012)
39. CREDIBILITY AND ACQUISITION
Source: Steffen Zorn, Ahmad Fareed Ismail & Jamie Murphy (2009)
In helping prospects gather product information, increase
knowledge and form product expectations, firms reduce
uncertainty and increase the conversion likelihood from
prospect to customer.
One objective of firms in the acquisition phase is
to reduce customer uncertainty.
However consumers often tune out advertising messages,
especially when the perceived source credibility is low.
Low credibility therefore can hinder customer acquisition
and retention due to increased uncertainty.
For assessing credibility, the information source is
important to consumers. As well known news sites such
as Google, Yahoo have a higher perceived credibility than
less known sites.
Higher
Credibility
Lower Credibility
41. THE IMPACT OF ACQUISITION ON RETENTION
Source: Steffen Zorn, Ahmad Fareed Ismail & Jamie Murphy (2009)
Rather than trying to acquire every customer and an
illusion of profitable growth, firms should focus on
valuable prospects.
Acquiring new customers influences the long-
term profitability of a firm.
A valuable prospect has a high revenue and retention
potential at low costs.
An acquisition strategy should have a long-term focus
and link closely to retention to increase profitability.
Metrics such as CTR and conversion rates have a short-
term focus. Customer lifetime value (CLV), the discounted
difference between a customer’s revenue and sales costs
across a customer’s lifetime measures long-term
profitability.
43. RESEARCH FIDING: MỨC PHÂN BỔ NGÂN SÁCH HIỆU QUẢ CHO CPD & GDN
VẤN ĐỀ
Nên phân bổ ngân sách quảng cáo với cơ cấu như thế
nào để đạt hiệu quả tốt nhất.
Source: Moore (2015)
Ý TƯỞNG
Nhà đầu tư không đầu tư vào 1 tài sản tài chính, anh ấy
sẽ phân bổ vốn vào danh mục đầu tư gồm nhiều tài sản
tài chính để đa dạng hóa rủi ro, tối đa hóa suất sinh lợi kỳ
vọng.
GIẢI PHÁP
1) Thu thập số liệu Impression và Click của 32 đợt
quảng cáo CPD và 22 đợt quảng cáo GDN của 25
nhãn.
2) Tính CTR trung bình cho hình thức CPD và GDN
3) Tính mức rủi ro về CTR cho hình thức CPD và GDN
4) Xây dựng các mức phân bổ ngân sách quảng cáo:
bắt đầu với 100% ngân sách cho CPD, kết thúc với
100% ngân sách cho GDN
5) Tính CTR và mức rủi ro cho các mức phân bổ ngân
sách
6) Trình bày trên đồ thị và xác định những mức phân bổ
hiệu quả
KHÁI NIỆM
Hiệu quả: Một trong những thước đo hiệu quả quảng
cáo là CTR.
Rủi ro: sự khác biệt giữa CTR đề xuất/ước tính với CTR
thực chạy. Một trong những thước đo rủi ro phổ biến là
độ lệch chuẩn
45. 0.09%, 0.18%
0.10%, 0.21%
0.20%, 0.34%
0.10%, 0.12%
0.09%, 0.17%
0.00%
0.05%
0.10%
0.15%
0.20%
0.25%
0.30%
0.35%
0.40%
0.00% 0.05% 0.10% 0.15% 0.20% 0.25%
Hiệu Quả
Không Hiệu Quả
Rủi ro
CTR
Kết quả phân tích cho thấy,
phân bổ ngân sách cho CPD &
GDN hiệu quả khi ngân sách
CPD từ 0% – 75%.
100% GDN
0% CPD
25% GDN
75% CPD
0% GDN
100% CPD
20% GDN
80% CPD
40% GDN
60% CPD
A
B
C
D
E
49. ADVERTISING ECOSYSTEM - ADNETWORK
Source: OpenX
Ad network
Publisher A
Publisher B
Advertiser Audience
• Ad network is an online advertising business that matches up advertisers with websites looking to host advertisements
• Ad network accumulate large ad inventory from websites based on its content category, then sell them in packages (CPM / CPC) for
advertisers
• Ad network focus on reach & price rather than insight quality of ad inventory
• The campaigns of media buyers often involve either run-of-category or run-of-network, but ad network rarely offer site-specific-
buying
50. ADVERTISING ECOSYSTEM - ADEXCHANGE
Source: OpenX
Ad network
Publisher A
Publisher B
Advertiser
Audience
Ad network
Publisher C
Publisher D
Ad
Exchange
An ad exchange is a sales channel between Advertisers and ad networks that can also provide aggregated inventory to
advertisers. They provide a technology platform that facilitates automated auction based pricing and buying in real-time (RTB)
51. ADVERTISING ECOSYSTEM – DEMAND SIDE PLATFORM
Source: OpenX
Audience
Publisher
Ad
Exchange
Ad network
Publisher
Publisher
Publisher
Publisher
Publisher
Advertisers
Demand Side
Platform
• A demand side platform or DSP is an online advertising technology that allows digital advertisers/agencies to manage multiple ad
exchange and data exchange accounts through one interface.
• Advertisers/agencies often use DSP to access both ad inventory of an ad exchange and their specific targeting capabilities on market
• DSP is the interface that allows advertisers to manage their bids, create targeting criteria, aggregate all their user solid data, do
retargeting, optimize their campaigns in real-time, and have access to results and data from DMPs
52. ADVERTISING ECOSYSTEM COMPARISON
Ad Network Ad Exchange DSP
Definition
A closed controlled network of privately
traded ads offers package deals
between ad buyer & seller
Opened Network offers variety ad
placements
A software interface helps purchase
auction-based online advertising
through different ad markets
Function
Ad network provides technology to
aggregate, categorized & offer
inventory to run optimized campaigns.
Ad exchange integrates separating ad
network to transact with greater
efficiencies.
Advertisers use DSP to manage their
bids, create targeting criteria,
aggregate data, do retargeting,
optimize campaigns in real-time, and
have access to results.
Advantages
Ad Network leads to better automated
monitoring campaign
Ad Exchange brings more transparency,
stabilization & more ads inventory to
market
DSP allows budget flexibility,
transparent data, purchase
efficiencies, cost effectiveness & better
customers targeting
Disadvantage
Ad Network lacks of power equality for
advertisers
Complicated Execution Need for clear budget & targeting
Not 100% Automation
Pricing
Pricing is based on negotiation of media
inventory
Pricing is based on market competition
(Per Impression) - RTB
Real Time Bidding
Targeting
Ad targeting is mainly based on
contextual
Ad targeting is based on behavioral
(Can access to 3rd Party data to
understand user behavior)
DPS is able to accurately target on
demographics also
54. ELEMENT OF AN EFFECTIVE COMMUNICATION CAMPAIGN
Source: Communication Campaign Best Practives, Glaad & Map, 2008
Campaign Element The question you need to answer If You only remember one thing, remember this
Campaign objective or goal What are you trying to accomplish? If you try to do too much, you won’t do anything well.
Target audience Who are you trying to reach? If you try to reach everyone, you’ll end up reaching no
one.
Messages and research What are you going to say to your audience
so they’ll take notice,
listen, and hopefully become supportive?
The difference between messaging that you like and
messaging that is effective can be huge.
Media communications plan How are you going to reach your audience? People generally need three exposures to a message
before they hear it.
Messengers or spokespeople Who’s going to say it? There’s often a big difference between who you like
and trust, and who your target audience likes and
trusts.
Budget How much money do you have to make it
happen?
If you don’t have enough money to launch an effective
campaign that’s based on research, you’re better off
not doing it.
Campaign evaluation How will you know what worked and
what didn’t?
Investing in campaign evaluation is worthwhile. It helps
you gain credibility with funders and ensures that
money is well spent in the future.
55. THE DEFINITIVE GUIDE TO THE DIGITAL DISPLAY AD ECOSYSTEM
Source: http://marketingland.com/digital-simplified-new-advertising-supply-chain-104734
Tiếng Việt: http://conversion.vn/he-sinh-thai-quang-cao-hien-thi/