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Two for Tuesday: Social Media
Marketing & Blogging 101
Tuesday, April 24, 2012



                                                                www.libertyunion.com

 Copyright © 2011 Philly Marketing Labs. All Rights Reserved.           1          1
Agenda
7:10 PM Welcome and Intro

7:20 PM Workshop #1: Social Media Marketing Overview
        Facebook Insights & Ads, LinkedIn Ads, Twitter 101

7:40 PM Q&A for workshop

7:45 PM Workshop #2: Blogging Basics
        WordPress.com vs WordPress.org

8:20 PM Q&A

8:30 PM Wrap up and good night.

8:30 - 10PM after hours for those that would like to stay and continue discussion




                     @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 2           2
Quick ChescoIM Housekeeping

• Welcome new members and first timers
• Typical Meetup starts with a 1 hr networking and
  business card swap Happy Hour, followed by 1-2
  hours of presentations, Q&A and group
  discussions.
• Member Intros – skip these during meeting to
  save time, please join the LinkedIn group to intro
  yourself/business. Join here http://bit.ly/ChescoLI
• Previous Slide Decks shared on Box.com
  http://bit.ly/ChescoIMSlides




                  @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 3   3
On the table
• Coreen Tossona (@ctmarcom) will
  discuss some cool info she learned
  about Google+.
• Looking to have a Google Field Rep
  at our next Meetup to present.
• June/July Mega Meetup??




             @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 4   4
Social Media Marketing Overview
Facebook Insights & Ads, LinkedIn Ads, Twitter 101




                                                     5
Who’s Using What?
• How many of you have a Facebook
  Business Page/Timeline?
   – Do you know about FB Insights?
   – Are you using Ads?
• What about Twitter for business
  marketing?
• Finally, LinkedIn Business Pages and
  Ads?




              @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 6   6
Facebook EdgeRank Overview

There are three basic components to the Facebook
   EdgeRank algorithm:

• “Affinity” refers to the user’s relationship with the
  item’s creator

• “Weight” combines what the item is and how it’s being
  interacted with. Status, Video, question, photo.

• “Time Decay” refers to how recent the item is.

• Without a decent EdgeRank Score, your status updates
  may not be seen by all of your fans.


                     @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 7   7
Facebook Insights
People Talking About This – number of
people that engage with your Page and includes
users liking your Page, liked, commenting on or
sharing a post from your Page, answered a Question
you’ve asked on your Page, or tagged your Page in
an update or in a photo. This also includes
Facebook users who’ve responded to an event on
your Page.

Friends of Fans – This is the total number of
friends all your fans have.

Reach – The number of people who have seen
content associated with your Page

Virality – The percent of people who saw a story
from your Page and “talked about it”. (calculated by
Reach/People Talking)




                               @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 8   8
Dig into the Data
Click on the Export Data button to find a ton of data
that Facebook collects about user engagement with
you Page.




                   @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 9   9
Facebook Advertising


  Facebook Ads
     •   Text and image ads
     •   Cost less than other Online Ads (AdWords)
     •   Can be geo targeted, demographic and allows
         targeting according to profile attributions




              Sponsored Stories
                 •   Sponsored Stories let you promote stories about people
                     connecting with your Page, app, event or domain to their
                     friends.
                 •   People are 2x more likely to engage with your page when they
                     see a friend already Likes your page
                 •   Ad size: 240 px wide / variable height.
                 •   6 different ways to use Sponsored Stories (next slide)


                  @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM10              10
Facebook Sponsored Stories Types




            @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM11   11
Tips to Optimize your Facebook Ads
• Analyze your Edgerank
    –   If your page does not have much engagement, you may be paying
        for ads to drive people to your Page, spending lots of money to get
        them there, and then have them not engaged.
• Avoid Ad Saturation
    –   FB now measures frequency of ad views by avg person, best to
        change ad copy/image often to avoid same people seeing same ad.
• Only change ONE thing at a time
    –   Since no true A/B testing of FB ads, best to either change ad copy,
        image, target audience.
    –   Leave only for 7 days to allow analysis
• Target friends of connections (only for Page ads)
    –   Many people forget about this. This is huge! Friends sell!
• Go for little and large
    –   Try running ads to a specific demographic like 25-35y/o, or broaden
        an audience.
    –   If large budget, run both types of campaigns, targeting niche and
        one broad. Determine which is your winner!


                         @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM12   12
Facebook Engagement




From Argyle Social
                     @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM13   13
Facebook: Best Time to Post




From Argyle Social
                     @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM14   14
LinkedIn Ads

•   Target audience by Geography, Industry, Job
    Function, Job Title, Linkedin Groups, Gender,
    Age.
•   NEW Lead Generation feature – allow
    targeted user to click a link to be contacted by
    company
•   Competitive bid rates for CPC or CPM
•   Ads are placed on:
     – Profile Page, Home Page, Inbox, Search
        Results Page, Groups, and CPC Ads


Sample Job Titles & Estimated Audience




                     @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM15   15
3 Ways to Advertise on Twitter


    Promoted Accounts                         Promoted Tweets                           Promoted Trends
• Growing your follower-base will         • Target by search keywords, geo-           • Good for large budget
  stimulate engagement on multiple          targeting                                   campaigns.
  levels.                                 • Search on Twitter dominated by real-      • $120K per day for each
• More followers = Broader distribution     time events, interests, and                 promoted trend. (I think it’s
  of campaign communications.               conversations.                              more now)
• Promoted Accounts are targeted by       • Average engagement rates range            • Only One advertiser per day.
  interest, interest-based keywords and     1% - 3%.                                  • Fixed placement on the user’s
  geo-targeting                           • Cost per engagement (CPE) auction           timeline homepage
• Cost per follow (CPF) auction             (defined as a click, favorite, retweet,
• Minimum bid $0.50                         or reply.)
  Competitive bid $1-2                    • Minimum bid $0.10
                                            Competitive bid $0.50




                                             Twitter Requires a $15K
                                              over 3 month budget!


                            @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM16                                        16
Twitter 101 - Demo

 Open discussion and demo of tools, tips and whatever you want to talk
 about.




                                                                         17
Questions about Social Media Marketing Overview?
Tweet @ChescoMarketing or @JeffTincher include hashtag #ChescoIM

Keep the discussion going on the LinkedIn Group at http://linkd.in/ChescoLI




                                                                              18
Blogging with WordPress




                          19
WordPress.com Blogs
WordPress.com Benefits
• It’s free and much easier to set up, no technical experience needed.
• Everything is taken care of: setup, upgrades, spam, backups, security, etc.
• Your blog is on hundreds of servers, so it’s highly unlikely it will go down due to
  traffic.
• Your content is backed up automatically
• You get extra traffic from the WordPress.com community — including blogs of the
  day and tags
• Your dashboard is secure (SSL) making it even safer to log in on shared networks
WordPress.com Cons
• Can only use provided themes which you can modify and edit the CSS, cannot
  upload own or purchased theme
• You can’t modify the PHP code behind your blog
• You can’t upload plugins
• Cannot use your own domain name like ChescoMarketing.com


                    @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM20                20
WordPress.org Blogs

WordPress (self-hosted) Benefits
•   Ability to upload themes & plugins
•   Great community of users for support
•   Complete control to change code if you’re technically minded or have someone
    that can make code changes


WordPress (self-hosted) Cons
•   You need a good web host, which generally costs $7-12 a month
•   Requires more technical knowledge to set up and run
•   You’re responsible for stopping spam
•   You have to handle backups
•   You must upgrade the software when a new version comes out, WP does have
    plugins to handle this.




                    @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM21           21
Questions about Blogging and WordPress?
Tweet @ChescoMarketing or @JeffTincher include hashtag #ChescoIM

Keep the discussion going on the LinkedIn Group at http://linkd.in/ChescoLI




                                                                              22
Stay Informed about ChescoIM
•   Facebook                                                  Thank you for
     – Facebook.com/ChescoIM
•   LinkedIn Group                                             attending!
     – http://linkd.in/ChescoLI
•   Twitter
     – @ChescoMarketing #ChescoIM
     – @JeffTincher
     – @WilsonVA

•   Meetup Page
     –   http://bit.ly/ChescoIM

•   Social Media Infographs and Pins
    http://bit.ly/TinchPinsSM

Invite your friends and
co-workers to join us next month!




                       @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM23   23

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Chester Co Internet & Social Media Marketing Meetup - April 2012

  • 1. Two for Tuesday: Social Media Marketing & Blogging 101 Tuesday, April 24, 2012 www.libertyunion.com Copyright © 2011 Philly Marketing Labs. All Rights Reserved. 1 1
  • 2. Agenda 7:10 PM Welcome and Intro 7:20 PM Workshop #1: Social Media Marketing Overview Facebook Insights & Ads, LinkedIn Ads, Twitter 101 7:40 PM Q&A for workshop 7:45 PM Workshop #2: Blogging Basics WordPress.com vs WordPress.org 8:20 PM Q&A 8:30 PM Wrap up and good night. 8:30 - 10PM after hours for those that would like to stay and continue discussion @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 2 2
  • 3. Quick ChescoIM Housekeeping • Welcome new members and first timers • Typical Meetup starts with a 1 hr networking and business card swap Happy Hour, followed by 1-2 hours of presentations, Q&A and group discussions. • Member Intros – skip these during meeting to save time, please join the LinkedIn group to intro yourself/business. Join here http://bit.ly/ChescoLI • Previous Slide Decks shared on Box.com http://bit.ly/ChescoIMSlides @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 3 3
  • 4. On the table • Coreen Tossona (@ctmarcom) will discuss some cool info she learned about Google+. • Looking to have a Google Field Rep at our next Meetup to present. • June/July Mega Meetup?? @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 4 4
  • 5. Social Media Marketing Overview Facebook Insights & Ads, LinkedIn Ads, Twitter 101 5
  • 6. Who’s Using What? • How many of you have a Facebook Business Page/Timeline? – Do you know about FB Insights? – Are you using Ads? • What about Twitter for business marketing? • Finally, LinkedIn Business Pages and Ads? @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 6 6
  • 7. Facebook EdgeRank Overview There are three basic components to the Facebook EdgeRank algorithm: • “Affinity” refers to the user’s relationship with the item’s creator • “Weight” combines what the item is and how it’s being interacted with. Status, Video, question, photo. • “Time Decay” refers to how recent the item is. • Without a decent EdgeRank Score, your status updates may not be seen by all of your fans. @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 7 7
  • 8. Facebook Insights People Talking About This – number of people that engage with your Page and includes users liking your Page, liked, commenting on or sharing a post from your Page, answered a Question you’ve asked on your Page, or tagged your Page in an update or in a photo. This also includes Facebook users who’ve responded to an event on your Page. Friends of Fans – This is the total number of friends all your fans have. Reach – The number of people who have seen content associated with your Page Virality – The percent of people who saw a story from your Page and “talked about it”. (calculated by Reach/People Talking) @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 8 8
  • 9. Dig into the Data Click on the Export Data button to find a ton of data that Facebook collects about user engagement with you Page. @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM 9 9
  • 10. Facebook Advertising Facebook Ads • Text and image ads • Cost less than other Online Ads (AdWords) • Can be geo targeted, demographic and allows targeting according to profile attributions Sponsored Stories • Sponsored Stories let you promote stories about people connecting with your Page, app, event or domain to their friends. • People are 2x more likely to engage with your page when they see a friend already Likes your page • Ad size: 240 px wide / variable height. • 6 different ways to use Sponsored Stories (next slide) @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM10 10
  • 11. Facebook Sponsored Stories Types @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM11 11
  • 12. Tips to Optimize your Facebook Ads • Analyze your Edgerank – If your page does not have much engagement, you may be paying for ads to drive people to your Page, spending lots of money to get them there, and then have them not engaged. • Avoid Ad Saturation – FB now measures frequency of ad views by avg person, best to change ad copy/image often to avoid same people seeing same ad. • Only change ONE thing at a time – Since no true A/B testing of FB ads, best to either change ad copy, image, target audience. – Leave only for 7 days to allow analysis • Target friends of connections (only for Page ads) – Many people forget about this. This is huge! Friends sell! • Go for little and large – Try running ads to a specific demographic like 25-35y/o, or broaden an audience. – If large budget, run both types of campaigns, targeting niche and one broad. Determine which is your winner! @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM12 12
  • 13. Facebook Engagement From Argyle Social @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM13 13
  • 14. Facebook: Best Time to Post From Argyle Social @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM14 14
  • 15. LinkedIn Ads • Target audience by Geography, Industry, Job Function, Job Title, Linkedin Groups, Gender, Age. • NEW Lead Generation feature – allow targeted user to click a link to be contacted by company • Competitive bid rates for CPC or CPM • Ads are placed on: – Profile Page, Home Page, Inbox, Search Results Page, Groups, and CPC Ads Sample Job Titles & Estimated Audience @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM15 15
  • 16. 3 Ways to Advertise on Twitter Promoted Accounts Promoted Tweets Promoted Trends • Growing your follower-base will • Target by search keywords, geo- • Good for large budget stimulate engagement on multiple targeting campaigns. levels. • Search on Twitter dominated by real- • $120K per day for each • More followers = Broader distribution time events, interests, and promoted trend. (I think it’s of campaign communications. conversations. more now) • Promoted Accounts are targeted by • Average engagement rates range • Only One advertiser per day. interest, interest-based keywords and 1% - 3%. • Fixed placement on the user’s geo-targeting • Cost per engagement (CPE) auction timeline homepage • Cost per follow (CPF) auction (defined as a click, favorite, retweet, • Minimum bid $0.50 or reply.) Competitive bid $1-2 • Minimum bid $0.10 Competitive bid $0.50 Twitter Requires a $15K over 3 month budget! @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM16 16
  • 17. Twitter 101 - Demo Open discussion and demo of tools, tips and whatever you want to talk about. 17
  • 18. Questions about Social Media Marketing Overview? Tweet @ChescoMarketing or @JeffTincher include hashtag #ChescoIM Keep the discussion going on the LinkedIn Group at http://linkd.in/ChescoLI 18
  • 20. WordPress.com Blogs WordPress.com Benefits • It’s free and much easier to set up, no technical experience needed. • Everything is taken care of: setup, upgrades, spam, backups, security, etc. • Your blog is on hundreds of servers, so it’s highly unlikely it will go down due to traffic. • Your content is backed up automatically • You get extra traffic from the WordPress.com community — including blogs of the day and tags • Your dashboard is secure (SSL) making it even safer to log in on shared networks WordPress.com Cons • Can only use provided themes which you can modify and edit the CSS, cannot upload own or purchased theme • You can’t modify the PHP code behind your blog • You can’t upload plugins • Cannot use your own domain name like ChescoMarketing.com @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM20 20
  • 21. WordPress.org Blogs WordPress (self-hosted) Benefits • Ability to upload themes & plugins • Great community of users for support • Complete control to change code if you’re technically minded or have someone that can make code changes WordPress (self-hosted) Cons • You need a good web host, which generally costs $7-12 a month • Requires more technical knowledge to set up and run • You’re responsible for stopping spam • You have to handle backups • You must upgrade the software when a new version comes out, WP does have plugins to handle this. @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM21 21
  • 22. Questions about Blogging and WordPress? Tweet @ChescoMarketing or @JeffTincher include hashtag #ChescoIM Keep the discussion going on the LinkedIn Group at http://linkd.in/ChescoLI 22
  • 23. Stay Informed about ChescoIM • Facebook Thank you for – Facebook.com/ChescoIM • LinkedIn Group attending! – http://linkd.in/ChescoLI • Twitter – @ChescoMarketing #ChescoIM – @JeffTincher – @WilsonVA • Meetup Page – http://bit.ly/ChescoIM • Social Media Infographs and Pins http://bit.ly/TinchPinsSM Invite your friends and co-workers to join us next month! @ChescoMarketing #ChescoIM | Facebook.com/ChescoIM23 23

Notas do Editor

  1. Affinity refers to the user’s relationship with the item’s creator. For example, if you have an old acquaintance whose Facebook profile you haven’t visited in two years, they would have a very low affinity ranking. If you have a significant other whose profile you visit every day, they would have a very high affinity ranking. This is good for FacebookEdgeRank.WEIGHT combines what the item is and how it’s being interacted with. Status, Video, question, photo.As for the “what,” videos, photos, and links are generally considered to have the highest weight. In other words, if a fan views a video on your page, this will score far more points in FacebookEdgeRank than if they simply visit your page.The other component to FacebookEdgeRank is how the item is being interacted with. A “Like,” for example, gets less weight than a comment.“Time decay” refers to how recent the item is. Old news drops out of the news feed, so newer items are more likely to appear on a feed than older items. Understanding this, to increase your FacebookEdgeRank, post your links, comments, and photos at times when your users are most likely to be logged in to Facebook.
  2. Target audience by Geography, Industry, Job Function, Job Title, Linkedin Groups, Gender, Age.NEW Lead Generation feature – allow targeted user to click a link to be contacted by companyCompetitive bid rates for CPC or CPMAds are placed on: Profile Page - when members view the profile of other LinkedIn members.Home Page - the page members see when they sign in to LinkedIn.Inbox - the page where members see messages and invitations to connect.Search Results Page - the page that results when you search for a member by name.Groups - when members view pages in their group..CPC (Cost-Per-Click) Ads could also be shown in a text link advertisement at the top of the home page. Images and logos in the ad may be omitted in this situation.