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Introduction to Social Media

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Introduction to social media and social marketing. Part one of a two part seminar by Kelsey Ruger on the use of social media in business,

Publicada em: Negócios, Tecnologia
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Introduction to Social Media

  1. 1. ocial Media Understanding the conversations below the surface The end of business as usual Social Media Bootcamp
  2. 2. What do you think when you think when you hear... Social Media?
  3. 3. Social What is Media
  4. 4. Social Media foundations? Friendster March 2002 Myspace August 2003
  5. 5. ed rt ta s reygo when sto a ces is her y long tim e conversati pla Tv on wer a ets ark m
  6. 6. As time passed for a variety of reasons the human connection faded
  7. 7. OK... Social what is Media
  8. 8. A key lesson from The Cluetrain Manifesto Networked markets are beginning to self-organize faster than the companies that have traditionally served them. Thanks to the web, markets are becoming better informed, smarter, and more demanding of qualities missing from most business organizations.”
  9. 9. Social Media is a conversation Supported by online tools
  10. 10. like these
  11. 11. The important thing in Social Media is the real people who use it and their social interactions
  12. 12. It’s all about the Cs Competition Creative Creation Collaboration Communication Community Creative Class Connected convergence
  13. 13. most company still just don’t get it They haven’t gotten on the cluetrain...
  14. 14. The foundations of Social Media Internal Markets Conversations External Markets
  15. 15. People are not just demographics anymore to connect with them you need to understand... relationships are more powerful than marketing Pownce SXSW Twitter Facebook Friends Imeem Art & Design Corporate Last.FM Blogs Marketing
  16. 16. Instead of slick images of what they’d like people to think they are... to open so companies People want see them can really people
  17. 17. Don’t Why they
  18. 18. hang Because they on to the one thing they think they can’t live without
  19. 19. Control
  20. 20. They only think they are in control. - Cluetrain Manifesto
  21. 21. Conversation will happen without you initiating them
  22. 22. Once companies realize this they’ll be much better off
  23. 23. The rules of Social Media Participation Connections Conversation Community Listen to your market place
  24. 24. It’s not just a new messaging channel... Social Media and PR are cousins but they aren’t the same thing
  25. 25. What we learned from The Cluetrain Manifesto