Workshop on "Product Discovery using Impact-Maps

2. PRODUCT DELIVERY DISCOVERYPRODUCT DELIVERY
Product discovery is a process that helps us make sure we're not just
creating products that are usable, but also useful.

4. Make better Decision
Impact your Business not just Software
MoreValue, less software
More collaboration & interaction
Align Technical and Business Team
Adapt Quickly in changing market

5. Why (Goal)
This answers the most
important question
Why are we doing this?
This is the goal we are
trying to achieve.
Who (Actor)
This answers to the
following questions:
Who can produce the
desired effect?
Who can obstruct it?
Who are the users of our
product?
Who will be impacted by
it?
These are the actors who
can influence the outcome
How (Impact)
This answers the following
questions:
How should our actors’
behavior change?
How can they help us to
achieve the goal?
How can they obstruct or
prevent us from
succeeding?
What (Deliverables)
This answers the following
question:
What can we do, as an
organization or a delivery
team, to support the
required impacts?
These are the deliverables,
software features and
organizational activities.

6. Laundry Services
Company Name :Washup Laundry
Employee count : Having 20 field employees, 10 in Laundry and 2 monitor
Current Problem : they have to wait till they get call for Service or they are asking manually
wherever possible.
Expectation is ‘Washup Laundry” need best and economic solution within 3 months, so that
they can reduce operational cost by 20% and increase profile by 10%