10. New Hire
1. Familiarize yourself with your role & the
situation (5 min)
2. Decide what you would like to accomplish
(pick a goal - 2 min)
3. Decide how you would like to accomplish it
(brainstorm tactics - 3 min)
4. Agreement on all issues, or impasse
5. Negotiate Outside of Room
6. Record Outcomes on Board
11. Types of Issues
Distributive
Different Preferences
Same Values
Congruent
Same Preferences
Integrative
Different Preferences
Diff Values
15. Strategies
Collaborate/
Accommodate
Integrate
What the
Other Party Compromise
Wants
Avoid Compete
What I Want
16.
17. Worksheet
5. __________ only gets you ______
of what you want.
6. __________ issues are where ____________.
7. __________ issues are where ___________.
8. __________ issues are where ___________.
18. Two Tasks
1. Getting Information
– Not just positions
– Underlying preferences, priorities
2. Using Information
– Not just tug of war
– Identifying/creating value
19. Information Sharing
Ask questions – but why should they tell
you?
Give information – reciprocity
Find superordinate goals – super congruent
issues
Make offers - packaging
20.
21. Creating Value by…
+
Image (CC) Brian Solis, www.briansolis.com and bub.blicio.us
23. Not what people want, but
why they want it
… and finding ways to
address underlying
preferences/priorities that
satisfy your own
24. Worksheet
9. Not what people want, but ___________.
10. _____________ & _____________ are two
methods of creating more value in the
negotiation.
25. Worksheet
1. Preparation for negotiation is trivial or
involved?
2. What three kinds of information do you need
to brainstorm about before your first meeting
about a negotiation?
TerriGriffith.com/blo
29. Worksheet
3. When you have time, what is the agenda for
your first negotiation meeting?
4. Describe at least two tactics for gathering
information from the stakeholders to a
negotiation:
TerriGriffith.com/blo
32. Worksheet
Read your case and determine:
Your basic goal in the meeting
Plan how to achieve that goal
33. Be Strategic In Your Preparation
• What’s your BATNA?
• What’s the other party’s BATNA?
• What are the issues & outcomes?
• What are the other party’s issues &
outcomes?
• How are the outcomes valued?
• Strategies and techniques you can apply?
34. Worksheet
What can you take away regarding alternative
points of view?
What about long versus short term goals and how
you value them?
BATNA? Other preparation that would have been
useful?
Were going to ultimately use our conflict management skills to think about implementation of modern organizational systems, but we’re going to start of thinking about it in a basic job context.
Looking for stakeholders, issues, outcomes, values of outcomes across stakeholders, role of time, BATNA
We bring an image
PackagingAdding IssuesFractioningBe creative
PackagingAdding IssuesFractioningBe creative
Now let’s apply it. Download the spreadsheetUnits30 minutes