1. Engaging Your Customers

2. WHAT DRAWS ME IN
Teresa Lai
October 31, 2012

3. Lights Create Magic
Pink Berry
Good lightings
Change your mood

4. Create a Focal Point for your main differentiator
“We have tea!”

5. Focus on the Care-About of Your Target Customer
Interior Design. Trendy Products. Interactive Space.

6. Support a Cause
Doing Good helps create a strong brand and
customer royalty.

7. Create a Community
Events. Clubs. Membership. Activities
Help a community grow and thrive online and offline

8. Tell a Story
You can use Pictures to tell a story and show your uniqueness.

9. Excellent Service =
Customer Satisfaction =
Success