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Social responsibility in tourism

Social responsibility in tourism

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Social responsibility in tourism

  1. 1. Present By TenendraTembhare
  2. 2. Social responsibility is the obligation of organization’s management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization. Social responsibility is therefore quite important to the society, organization and human It can be said that social responsibility is not fixed and has to be related to pressures at a particular point of time
  3. 3.  It is related to the ethical responsibility and differentiates into different levels of social responsibilities, which is : 1) economic 2) legal 3) ethical and 4) discretionary responsibilities.
  4. 4.  Owners/shareholders  Employees  Customers/consumers  Community
  5. 5.  Resources available are used for the benefit of the owners/shareholders  Stability of the enterprise  Ensure that the company grows, so that the shareholder gains from increase in the market price of his shares
  6. 6.  Provide adequate monetary , psychological rewards as well as job security  Selection of employees should be made fairly  Providing educational opportunities & training to the employee at company’s expense  Working conditions should be safe & pleasant
  7. 7.  To provide prompt courteous & dependable service  Provide adequate quality products at reasonable price
  8. 8. Should improve quality of life of the people in the community it is established
  9. 9. Developments on CSR in Tourism • Millennium Declaration by 189 countries (2000)was a milestone. • UNWTO launching ST-EP (sustainable tourism eliminating poverty) in 2002 which is complimentary to MDGs (Especially in Africa & Asia). • ISO 26000 series is going to be assigned for satisfactory role in CSR tourism (Sweden and Brazil are working to make it more meaningful). • Different awards have been introduced for CSR performance in tourism industry.
  10. 10. Ways to Countermeasure the Issue • Reporting • Communicating to Tourists • Connecting with Stakeholders(NGOs, Social Services, Law enforcement,both local and Embassy police attachés) • Messages for Campaigning
  11. 11. Thankyou

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