2. Definition of Sensory Branding
Sensory branding
Sensory branding is a type of marketing that
appeals to all the senses in relation to the brand.
It uses the senses to relate with customers on an
emotional level
Why it has more impact now?
Marketing techniques today aim to seduce the
consumer by using his senses to influence his
feelings and behavior
Current situation
Experiential Marketing
7. Description
Sight is the most seductive sense of all. It often
over rules the other senses, and has the power to
persuade us against all logic
8.
9.
10. Coca-cola Case Study
Coca-cola took their color Red very seriously, Santa
Claus traditionally wore Green until coca-cola began
to promote him heavily from 1930’s. Now in every
shopping mall across the western world, Santa
wears the color of coke
11. Santa before
Prior to 1931,
Santa was
depicted as
everything
from a tall
gaunt man to
a spooky-
looking elf
12. 1937-Give and Take, Say I
•More and more consumers were taking bottles of Coca-
Cola home with them to keep cold in their ice boxes
•Advertising that showed people leaving out a bottle of
Coca-Cola for Santa on Christmas Eve actually inspired
many families to do so - a tradition that, for some,
continues today.
18. Sound
Sound is related to Mood just like Smell is related to
Memory
Sound creates ‘’Feelings and Emotions’’. An emotional
movie won’t seem that emotional if one watches it without
sound.
Most successful brands today are those who that deliver
Feelings and Emotions
19.
20.
21.
22.
23. A Few Video Clips
Bryl Cream
Mercedes #SoundwithPower
Aman Ki Aasha
25. The Power of Smell
Our sense of smell has been proven as most
impressionable and responsive of our five senses,
while it invokes memories and appeals directly to
feelings without being filtered and analyzed by the
brain(as our other senses work).
Humans only need 1/1000 of a second to register
an aroma
75 Percent of emotions are generated by what we
smell
80 Percent of what we taste is actually due to smell
People stay 40% longer in fragranced spaces
Source- Sevendy Aroma Agency
www.brandsense.com
26. How Brands use Sense of Smell?
RETAIL
Scent Air Machines used in Retail store Eg-NetCost
Brooklyn ,New-york
Scent Air UK, Sevendy Aromas, Demeter Fragrances
develop Fragrances and supply to clients like Procter
& Gamble, Disney, Nike, Reebok Sony ,Samsung
& Starwood Hotel
AIRLINE INDUSTRY
SINGAPORE AIRLINES has a Signature scent called
“Stefan Floridian Waters” blended with hot towels and
used by crew
BRITISH AIRWAYS business class lounge at
27. AUTOMOTIVE INDUSTRY
Every ROLLS ROYCE car interior is infused with a
unique smell of
(Which was used for their 1965 Silver Class Rolls Royce)
with a diffuser kit under the car’s seat to convey this
unique luxurious identity
HOSPITALITY
Special white tea fragrance that spreads
throughout
28. BANKING
German commercial giant Commerzbank has
unveiled scented visa credit and debit cards – 4
flavors
JCB’s Linda Brand of Credit Cards for Women is
highly successful
World’s First Multisensory bank “Helm” has a
developed a distinct smell for their own bank
29. SPORTS SEGMENT/TOY SHOPS
Pina-colada Smell in HAMLEYS
Adding scent to NIKE stores Increased Intent to
purchase by 80 percent
Source- http://www.independent.co.uk/news/media/advertising/the-smell-of-
commerce-how-companies-use-scents-to-sell-their-products-2338142.html
MAGAZINE/NEWSPAPER
Rose-scented ads for Valentine's Day, the smell of strawberries
and cream before Christmas, freshly cut grass for English
Premier League and coffee-scented ads for Australian Coffee
Week
30. CASE STUDY—”Radio
Flavour”
Dunkin Donuts@ Seoul, Korea Strategy to
increase its coffee sales and promote as a brand
for coffee as well
It won at the “Cannes Lions International Festival
of Creativity” in 2012
Result
Visitors Increased 16 percent after the ad
campaign
Sales of Dunkin-Donuts located at bus-stops
increased 29 percent
Video
31. Future of Aroma Branding
SAMSUNG TV’S
Samsung is planning to use aromas for paid
advertisements/movie viewing through Aroma
TV’s Combined with 3D experience
H.P is planning to use an aroma scented
cartridge like its ink model for Online/web
pages and gaming applications .A device of
size of a computer speaker will produce odors on
demand in response to user’s actions
Source- Harvest consulting.pdf
Brandsense.com
32. Touch
Skin is largest organ in body
Our skin has more than 40,00,000 sensory
receptors that can be easily manipulated through
materials, weight, softness and comfort of the
product
Touch experience includes
Material
Surface temperature
Weight
Form
36. Coke
Plastic Bag
Ice bottle:
265 units are
sold an hour
on average
“Fria hasta la ultima gota” or “Cold to the last drop”
37. Multi sensory branding
Brand should provide all senses with certain
stimulus
To connect with customers on a deeper emotional
level
To deliver brand promise
To be unique among competitors
To be first of its kind
Recognition and perception
e.g. Ella’s kitchen – Weeny Weaning restaurant
Ella's Kitchen Weeny Weaning Restaurant.mp4
38. Case study
Simon Harrop, CEO of BrandSense himself undertook
this promotion in which multisensory promotion
technique was used for local sausages in a retail shop
Before multisensory sausage promotion : 35 pounds
After multisensory sausage promotion : 125 pounds
Senses affected
Visual – pamphlets, arrows
Visual & sound – a Butcher
Smell – smell of sausages
Touch, taste – A real butcher with free samples
casestudy.mp4