Bill Swallow

Albany, New York Area United States

Global Content Strategy

Technology / Software / Internet

I am a communications and documentation strategist and technologist with a proven ability to analyze current operations and infrastructure to identify areas for improvement, research best-fit solutions and advise/implement improvements. I have solid people and project management experience with strong natural and learned leadership skills, and am a successful team builder both within and across departments and disciplines. My experience is grounded within the technical writing profession and has grown into the areas of internal communications and social networking for business operations. Specialties: technical writing, help authoring, single-sourcing, process improvement, interpersonal ...