1.
Young ICT specialists: the
expectations, reality and actions to be
taken
Belgrade, 24.09.2015
Elmārs Gengers
Chairman of the Board, Tieto Latvia

2.
Tieto Latvia
The leading IT services company in the Baltics
Provides full lifecycle services in IT, as well as Cards
product development, for private and public organisations
Employees: 754
Turnover: €44,4M
Profit: €5,3M

3.
IT industry paradoxes

4.
©TietoCorporation‹#›
Innovations at crossroads of sciences
Chemistry, genetics and computer science
synergies
Psychology, liberal arts and technology
marriage

5.
©TietoCorporation‹#›
Sophistication v.s. accessibility
Technology becomes even more
sophisticated - complexity is hidden
behind simplicity
Application development tools - even
more accessible and simple to use

6.
Customer expectations
for Applications

7.
©TietoCorporation‹#›
Consumer grade applications for
custom applications price
Design perfect user experiences —
consumer mentality demands user
experience is the most important
element of software development

8.
©TietoCorporation‹#›
Not just software development, but
rather business improvement.
This is change of way of thinking.
It is about asking questions &
offering solutions.
It is about cooperation with
customer on processes re-
engineering and simplification.

9.
©TietoCorporation‹#›
Now! Everywhere! Anytime!
Get faster — "do more with less" mentality means
that application development professionals now
need to deliver and change applications faster;
Mobile - not just another channel, but "the" channel.
Must design a user experience that is useful, usable,
and desirable in a mobile context of location,
locomotion, immediacy, intimacy, and device;
24 by 7 - we expect that service is available round
the clock with no downtime

10.
What can we do about
it?

11.
©TietoCorporation‹#›
Attract talents to IT
Make mathematics & natural sciences
attractive - foundation for “pure” ICT
Programming and algorithmic thinking -
introduce at lower grades, at least as
part of vocational orientation
“Do not lose a single engineering talent”

12.
©TietoCorporation‹#›
Enable cross-disciplinary activities
Bridge the gap between industry & business
knowledge and IT capabilities;
Transform design thinking, arts and human
behaviour patterns into natural way of service
delivery;
Fostering work in cross-functional and multi-
talented teams having complementary skills or
knowledge areas.
“We deliver the best user experience.”

13.
©TietoCorporation‹#›
Which leadership style fits more?
The foxes love complexity and all the moving parts. They love
showing how smart they are by making things so complex that
other people can't understand them.
Hedgehogs: “I know the world is complex, but we can't function if
we don't simplify it.” They simplify a complex world down to a
fundamental, simple idea that is essentially right.
In the world of leadership the hedgehogs win.

14.
Thank you!