1.
DESIGN THINKINGTwan van den Broek, September 15th 2015

2.
“Design is not just
what it looks like and
feels like. Design is
how it works.”

3.
“Design is not just
what it looks like and
feels like. Design is
how it works.”
Steve Jobs

4.
“One step to improve ability
to innovate is to improve in
design, because we believe
that design in one way or the
other will lead to innovation.”

5.
“One step to improve ability
to innovate is to improve in
design, because we believe
that design in one way or the
other will lead to innovation.”
Hasso Plattner

6.
Initial focus on problem definition
in stead of solution discovery

7.
DESIGN THINKING
A human centric approach for
solving problems by
creating new ideas.

8.
Where to apply?

9.
Collaborate
Business & IT

10.
Understand your case

11.
A day in a life of …

12.
Get out … interview!

13.
Background research

14.
Share

15.
Define persona and point of view

16.
Brainstorm – quantity above quality

17.
Sketch – as much as possible

18.
Safe environment for participants

19.
Share (again) and prioritize

20.
“Building something
nobody wants is the
ultimate form of waste.”

21.
“Building something
nobody wants is the
ultimate form of waste.”
Eric Ries

22.
Low fidelity mockup

23.
High fidelity mockup

24.
Role play to explain your solution

25.
Don’t forget your endusers!

26.
SAP Apphaus
Heidelberg

27.
Playfulness

28.
SAP Apphaus - Environment to boost creativity

29.
The Next View ++
Design Thinking Experience Center Amsterdam

30.
One
giveaway

31.
Fail early
&
Fail often!

32.
Introduction
• The Next View
• Technology Officer
• SAP Solution Architect
• Scrum master / coach
• Design Thinker
• SAP related
• SAP Project experience since 1995
• SAP Mentor since 2010
• SAP DemoJam and InnoJam participant
• Web
• www.twanvandenbroek.nl
• nl.linkedin.com/in/tbroek
• twitter.com/tbroek
Twan van den Broek