1. • Recruitment • Outsourcing • HR Services
People TM
We Are The World
Professional Employers Private Ltd.
2. Inside
this way
Company Profile
Our Mission
History & Background
Core Values
Products & Services
HR Strategy & Organization Development
Training & Development
Employee Outsourcing
Executive Search Services
Recruitment Process Outsourcing
Business Process Outsourcing
Antecedent/Physical Verification
Payroll Management
Document Management
Refreshment / Peons / Tea Boys Outsourcing
Management Profile
Gohar S. Butt, Shahab Sharif, Faisal Ashraf, Mukhtar Nazir, Sumble Butt,
Javaid Khan, Naveed A. Khan, Mohammad Sarosh Alam & Ehsan Mohsen
Contacts
International & Regional Offices
3. Mission, History & Background
heart and soul
Our Mission
To build value based relationships by providing reliable solutions for Human
Resource and Process Outsourcing
History & Background
• Established 01 July 2001 in Karachi, Under the name of Equity Exchange & Trust.
• Established Outsourcing Arm 2002 by the name of Professional Employers Services
• Opened Lahore office 2003
• Established Executive Search 2005
• Established Antecedent / Physical Verification Division 2005
• PES converted to Professional Employers Pvt. Ltd (PEOPLETM) 2007
• All consulting, verification and executive search divisions of EE&T transferred to
PEOPLETM . EE&T now operates as a holding company 2008
• PEOPLETM currently a leading HR & Outsourcing Services Provider to financial sector
& other industries
4. Core Values
what we believe
• Relentless • Conventional Wisdom & Relentless Research for better
ways to manage businesses and handle challenges.
• Innovative
• Partnership • Multiple Solutions for Every Challenge
• Inspiring
• Our Success Lies in the Success of Our Clients
• Harmonious
• We Are Our People
• Our Social Profile
5. HR Strategy & Organizational Development
suited and booted
Experience
• ACBL • Development of an appropriate organizational model
• MCB Bank Ltd.
• Job description documents
• SNGPL
• Invest Capital • Job evaluation assessments and assigning pay grades
• Meezan Bank Ltd.
• Salary ranges and bench marking remuneration
• Union Bank Ltd.
• PICIC • Performance Management Systems
• UBL Fund Managers
• Defining requisites and formulating policies
• AMZ Securities Ltd
• United Bank Limited • Drafting of employee reference manuals
• Mercer Worldwide
• Cosa Nostra
• Pak Brunei Investment Co.
6. Training & Development
aiming higher
Experience Strategy & Organization Performance
• ACBL • Strategy Formulation Workshops
• SCB • Defining Mission, Vision & Values
• Union Bank Ltd. • High Performance Forums
• Management for Value Creation
• Habib Bank Ltd.
• KASB Bank Ltd. Individual Performance
• SSGC • Performance Management Process
• Pepsi Cola International • Organization Structures, Job Descriptions & Evaluations
• Beaconhouse Informatics • Goal Setting & Facilitating High Achievement
Core Competency
• Call Centre Agents
• Cashiers
• Sales & Service Representatives
Behavioral Skills
• Communication Skills
• Presentation & Writing Skills
• Coaching Skills
• Train the Trainer Programs
• Conflict Resolution Skills
• Team Building Sessions
7. Employee Outsourcing
multiply potential
Experience
• Habib Bank Ltd. • Recruiting, hiring and outplacement of employees
• MCB Bank Ltd. • Completion of joining formalities & required checks
• Atlas Bank Ltd. • Maintenance of personal files
• United Bank Ltd. • Processing of salaries and pay packages
• JS Bank Ltd. • Income tax management for employees
• Faysal Bank Ltd. • Medical benefits / Insurance management
• Khushhali Bank Ltd. • Prerequisite handling
• American Express Bank • Terminal benefits management
• Dawood Islamic Bank • Performance appraisal result coordination
• AC Neilsen Pakistan • Training need analysis and facilitation
• Phillips Paksitan
• Subsidies and loan processing and custodial services
• Total Atlas Lubricants
• Staff survey and motivational analysis
• National Bank of Pakistan
• Satisfying EOBI, Social Security and other regulations
• Emirates Global Islamic Bank
• Other areas can be outsourced as per need.
• Saudi Pak Commercial Bank
• SECP
8. Executive Search Services
finding mr.right
Experience
• Habib Bank Ltd. Whether you require contractual or permanent
employees, PEOPLE™ Executive Search will provide you
• JS Bank Ltd. with qualified professionals. From receptionists to senior
• SCB, Dubai executives, our recruitment consultants can quickly
• MAKRO source the personnel you need to ensure that your daily
operations continue un-interrupted. A few of these
• METRO services appear below.
• Adam Soft
• Monsanto • Recruitment Process Outsourcing (RPO)
• DCD Group • Targeted Search
• Qurshi Industries • Resume / CV Hosting
• Taq Logistics • Candidate Testing & Behavioral Analysis
• AC Neilsen Pakistan
• Participation in Job Fairs / Universities
• Pepsi Cola International
• International Industries Ltd
• Beaconhouse School Systems
9. Recruitment Process Outsourcing
perfect deliveries
Recruiter
• Lowest Profile Upload time
• Highly well Developed Features
• Job Seekers, Employers & Recruiters.
• Generates Client specific MIS Reports
• Is Online, hence can be accessed globally
• Data base of Resumes is Secure
• Makes Short listing Easy
• Several other Status Updates
Bulk Recruitment
Collects extensive candidate information
• Basic Personal information
• Educational credentials
• Experience profile
• Key skills
• Trainings attended & Awards held
Assessment Centre
• Establishes the Aptitude of the applicant
• Ensures Fair and Impartial Assessment
• Saves Time of Interviewing hundreds.
10. Business Process Outsourcing
complete harmony
Experience
Today, major organizations are outsourcing major
• Faysal Bank Ltd.
business processes to PEOPLE™ in order to facilitate their
• MCB Bank Ltd. growth by:
• HSBC
• ACBL • Achieving long-term cost savings
• DIB • Achieving IT-enabled business transformation
• EGIBL • Allowing management to focus on core business
• Gaining access to best-in-class skills and capabilities
• Achieving service quality improvements
Tasks that can and should be handled outside the clients’
premises include but are not limited to the following:
• Physical Verification of Consumer Loans
• Applicant Residence & Office
• Reference Residence & Office
• Bank Statements Verification
• Antecedent Verification – Staff
• Previous Employment Reference
• Educational Qualification checks
• Registration Services
11. Antecedent / Physical Verification Outsourcing
ensuring realities
Scope of Verification Services Offered
• Physical Verifications of Consumer Loans
• Applicant Residence & Office
• Reference Residence & Office
• Bank Statements
• Antecedent Verification – Staff
• Previous Employment Reference
• Educational Qualification checks
• Valuation /Search Services & Registration Services
Verification Department Structure
• Verification Team
• Cross Check Team
• MIS Coordination Team
PEOPLETM ensures:
• 100% accurate information is provided to client
• Services free of faults and defects
• Conduct verification in an ethical manner
• Comply with the provisions of all applicable laws
• Services shall be performed to safeguard and protect clients’ interest.
• No subcontracting of services to a third party
12. Payroll Management
reward your stars
Experience
• DCD Group The latest addition to the People product portfolio is
• Paradigm Real Estate PEOPLE™ Payroll Management. This product is available in
three unique service packs:
• Orix Properties
• D’Hamidi
• PEOPLE™ Payroll Basic
• PEOPLE™ Payroll Gold
• PEOPLE™ Payroll Platinum
13. Payroll Management
reward your stars
System Features
• Employee Self Service Portal
• Client Self Service Portal
• HRMS
• Payroll Administration
• Tax Management
• Reporting & Business Intelligence Tools
PEOPLETM Submission Options
• Online Entry
• Through Email
• Through Fax / Hardcopy
PEOPLETM Payroll Disbursement Options
• Direct deposit/EFT to employees' bank
• Official cheques from PEOPLETM
• Client’s company cheques
14. Payroll Management Data Migration Process
Migration Planning Solution Identification Process Migration
Methodology Methodology
Migration questionnaire, Map Understand the needs, identify Migration questionnaire, Identify
the organization and processes, team, scope, project plan, & team, Scope, Project plan, &
Identify core/non core Process, communication plan. Project risk communication plan, Project Risk
if any. Relationship matrix assessment & mitigation Assessment & Mitigation,
Staffing, tech., and training plan
Identify risks and impact factors
Detailed mapping and
Conceptualize solutions Inputs
documentation, Baseline data
Process evaluation, Process from HR, operations, training/ and CTQ Update training plan,
prioritization, Resistance technology, Generate options risk and mitigation plan
analysis and Mitigation Plan
Phased project plan Risk mitigation and assessment Process modification, Process
Plan. High level project plan, management setup, Process
High level technology solution BCP/EMEA, Pilot implementation
Business impact analysis Design, High level staffing and plans, Pilot SLA
Execution plan training plan
Conduct and evaluate pilot
Communication strategy
Review modified process and
Detailed migration plan,
CTQs, Update process
Communication plan,
management, BCP Production
Handover to PEOPLETM SLA
3 to 5 Days 2 Days or 1 Pay Cycle
15. Payroll Management Process Migration Methodology
Pre-Migration Project Planning Current Process Modified Process Pilot
• Migration • Project team • Detailed mapping • Identify process steps • Conduct pilot
questionnaire - Process map that need modification operations
• Communication plan - WBS analysis
• Migration feasibility - Volume analysis • Develop modified • Evaluate pilot
Analysis • Project plan - Detailed DTP process
• Review
• DTP plan/compile DTPs • High- level process map • Baseline data • Process management - Modified process
(SIPOC) system (Pro MPT & - CTQ/measurement
• Baseline data (DCP) • CTQs with CPMN) criteria
- Operational definition
• Risk assessment &
- Targets • Update
• Compliance approval mitigation plan • Process BCP/EMEA
- Sample size - Process management
• Staffing plan (JDs, Skill •Training plan • Update DTP for system
• Review - BCP/EMEA
sets, tests, & FTE ramp modified Process
up plan) • Define storyboard - Modified DTP
• Training plan
• Pilot implementation
• Tech. & infrastructure plans (Site readiness • Production SLA
• Risk assessment &
requisition mitigation plan checklist)
• Document learning
• Measure storyboard • Analyze/improve
storyboard • Control storyboard
• Pilot SLA
• PEOPLETM Segment Head Client Relationships Hiring & Training Pilot
• Client Project Manager
16. Document Management
handle with care
System Features
• Transform your paper filing system to enable greater
information access
• Promote information sharing enterprise-wide
• Optimize your business processes to increase
efficiency and productivity
• Simply records retention and destruction procedures
17. Refreshment / Peons / Tea Boys Outsourcing
take a break
System Features
• Recruitment & Employment
• Training & Grooming
• Uniforms, Shoes & Gloves
• Provision of utilities
• Hot & Cold, Tea / Coffee, Milk / Sugar
19. Gohar Sharif Butt CEO & Chief Consultant Shahab Sharif Executive Director & Principal Consultant
Mr. Butt, the founding partner of the firm and its Chief Mr. Sharif is a professionally qualified Human Resources
Consultant, is a professionally qualified Systems Analyst and an Specialist, a Masters Degree holder in Economics and Law with
MBA, with over 17 years of diversified and accredited experience over 20 years of experience in Consulting and HR Outsourcing,
in various fields of management with world class Industrial Relations & Personnel Management with
multinationals. His key competencies include: Human Resource multinational organizations.
Management, Organization Development, Banking Operations,
Islamic Finance, Project & Change Management, Business
His key competencies include Personnel Management,
Process Re-engineering & Systems Planning. Prior to
Industrial Relations, Labor Management, Training and
establishing PEOPLE™, Mr. Butt held key positions in the
banking sector. Organizational Development.
After establishing PEOPLE™, Mr. Butt has lead several large Mr. Sharif is responsible for the outsourcing division of
scale organizational developments, change and HR PEOPLE™ called Employee Outsourcing (EO) — which, under his
management projects for private and public enterprises and leadership, is the largest HR and process outsourcing platforms
also established a large scale HR and process outsourcing in the country.
platform for prestigious clients country wide.
He also provides expert advice and support in other areas of
Alongside these initiatives, in August 2007, Mr. Butt Human Resource Management. He is currently advising
established a real estate development firm, Orix Properties, as a numerous financial sector organizations in matters relating to
partner and holds complete management control of the firm. employee relations, recruitment and selection and outsourcing.
Orix is a unique real estate development firm whose majority
shares are held by Orix Corporation Japan and Orix Leasing
Pakistan.
In June 2008, Mr. Butt re-structured The D’Hamidi Partnership
Private Limited as its Chairman & CEO and as one of the four
equity partners of the firm with complete management
control. With its head office based in Karachi, The D’Hamidi
Partnership is reputed as one of Pakistan’s critically acclaimed
ideas company catering to brand, identity, advertising and
event management.
In June 2008, another business extension by Mr. Butt was the
successful establishment and regional expansion of the
PEOPLE™ brand as an associated concern in Dubai under the
locally registered legal name, People Perfect, operating from
the heart of Dubai on Sheikh Zayed Road.
20. Faisal Ashraf Country Head, Finance & Co. Secretary Mukhtar Nazir Segment Head, Service Delivery
Mr. Ashraf is an Associate Chartered Accountant as well as a Mr.Nazir is heading the Information Systems and Service
BSc Civil from University of Engineering & Technology. He has Delivery department at PEOPLE TM . He is a Professional Analyst
worked in the fields of Audit & Compliance, Finance and
and holds a degree in MIS, Marketing & Management from
various consulting assignments. He has a strong background in
project development, arranging finances and setting up the reputed foreign schools. He has over 13 years of experience in
accounts and finance function for different organizations. Marketing, Management, Outsourcing and Information
Systems while working in Malaysian, American, Canadian and
Faisal’s core competencies include; Establishment of new and Pakistani markets with world class multinationals
enhanced management and fiscal controls, procedures and
documentation to ensure accurate and timely financial,
regulatory, and compliance reporting consistent with industry His key competencies include: Business Process Re-Engineering,
best practices. Organizational Development, Marketing Management
Business Process Outsourcing and Client Relationship. Prior to
Currently Mr. Ashraf is heading the Accounting & Finance PEOPLETM, Mr. Nazir worked with Electrolux (Pakistan) Limited
functions for PEOPLE™ and other group companies. He also
in Malaysia, Morgan Stanley in US, CostCo Wholesale Corp. in
analyzes different new initiatives and ventures and guides the
management regarding their viability. Faisal is also an US and Canada and Systems Limited in Pakistan. While
associate member of Pakistan Engineering Council. His dual acquiring his MSBA degree from San Francisco State University
qualifications, together with his diversified expertise, result in (SFSU), he had taught 2 Business/IS Courses as a Graduate
the continued enhancement and overall productivity and Teaching Assistant at School of Business at SFSU for two years.
performance of the organization.
21. Sumble Butt Segment Head, Strategic Planning & Consultant Dr. Javaid Khan Segment Head, HCM & OD
Ms. Butt has wide ranging experience in Human Resources and Dr. Khan has earned dual degrees in the fields of Medicine and
Project Management in varied environments. She has extensive Management. Dr. Khan’s key competencies include training
background in Talent Selection, Talent Management, and driving business processes through effectively strategizing
Organizational Development, Trainings, Rewards & Retention
human resources. Dr. Khan has played a pro-active role in
and Research.
streamlining processes at Shaukat Khanum Hospital (SKMH),
Ms. Butt has managed Human Resource assignments with Descon Engineering and Askari Bank. The industries he has
SNGPL, Union Bank, MCB, Techlogix, Warid Telecom, Tetra Pak, worked with include Medical, Textiles, Chemicals, Engineering,
Pfizer Pharmaceuticals, Lowe & Rauf and Metro Cash & Carry. Banking, Media and Consulting.
She has also taught Human Resource Management and
Economics at the undergraduate level at Lahore School of Some of his key training assignments include training sessions
Economics. Ms. Butt has previously been associated with on Emotional Intelligence, Change Management, Team
Mercer Human Resource Consulting and has conducted Job Building, Office Etiquettes, Performance Management Systems,
Evaluation, Compensation Design, Benchmarking and Grading
Self Management, Customer Satisfaction, ISO 9002 Systems,
Structure Design exercises for several Multinationals as a Lead
and Training of Collection Center Staff of SKMH Collection
Consultant
Centers.
Dr. Khan also has the exposure of teaching Human Resource
Development to the graduate students at Pak AIMS, Lahore. He
is also a certified ISO 9002 Internal Auditor.
22. Naveed A. Khan Principal Consultant, Executive Search Mohammad Sarosh Alam Segment Head, Client Relationships
Mr. Khan possesses seven years of diverse experience in the A passionate marketing & brand management professional,
area of Human Resource Information Systems, ERP, Systems Mr. Alam possesses a MBA degree in Marketing & HR with over
Implementation and Organizational Operations. Dual degrees 6 years of professional experience.
holder in the field of IT & Sociology, Mr. Khan joined PEOPLE in
November 2004, as an IT Executive and implemented various In his previous employments, he has been actively involved in
systems related projects such as Online Recruiter, Candidate sales & marketing, business development & clients’
Assessment System & Document Management System, etc. relationship management on regional levels, including serving
Appreciating his performance and contribution to the as Regional Marketing Manager for Moody International
Company, the CEO awarded him a Performance Excellence Private Limited, A British multinational involved in ISO
Award in March 2005. He was promoted to Assistant Manager certifications & other quality assurance services. He launched
IT & Analyst in April 2006. several brands in industry and achieved high volume of targets
while working for Kolson Foods.
In December 2006, he moved to Lahore to explore the new
growth opportunities in other aspects of PEOPLE businesses In January 2008, Mr. Alam joined PEOPLE as a Segment Head –
and worked there for one year as a key member of relationship Client Relationships; he’s presently handling a large portfolio of
management unit of Executive Search Department as well as clients for two segments i.e. Employee Outsourcing & Payroll
facilitated in HR Consultancy Projects. Management.
In December 2007, he moved back to Karachi, and joined His focus on marketing & business development has resulted in
another HR Consultancy firm as a Group Recruitment Manager; the addition of several key accounts in PEOPLE’s portfolio.
he implemented recruitment processes & online recruitment
applications.
In August 2008, Mr. Khan rejoined PEOPLE as a Principal
Consultant – Executive Search with new plans and ideas for the
overall growth of the organization.
23. Ehsan Mohsen Unit Head, Compliance & Audit
Mr. Mohsen initially started his professional life in the leather
garments business in Karachi, but upon re-locating to
Islamabad, he joined Pakistan Tobacco Company (PTC) — a
subsidiary of British American Tobacco Company, where, as
Payroll Incharge in the HR department, he was responsible for
the Company Payroll, including payments related to Medical,
Traveling & Retirement, and Resignations.
Mr. Mohsen also has worked in PTC Karachi’s marketing
department before he left to join PEOPLE™ as Manager Central
Processing Unit. Currently, Mr. Mohsen is heading Compliance.
24. Contact Us
we are the world
International Offices:
PAKISTAN
42 c – E/1, Gulberg III,
Lahore, Pakistan
Tel: 0092 42 111 000 737
704, Progressive Plaza,
Beaumont Road,
Karachi, Pakistan
Tel: 0092 21 111 000 737
UAE
Suite 112, Al Moosa Tower I,
PO Box 121400
Sheikh Zayed Road, Dubai
Tel: 00971 4 332 5905
Other Regional Offices:
Islamabad, Faisalabad & Multan
Visit us online at:
www.peoplepefectae.com
www.people.com.pk
