3. 955 million users
The average U.S. user spent 7:46 hours on Facebook in
August 2011
That’s a full 15.5 minutes the average American
spends on Facebook every single day …
Average age of a Facebook user rose from 33 in 2008 to
38 in 2010
Users have 229 friends each
Sources: Facebook, Mashable, Pew
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9. Topical content gets traction
“Fill in the _______.”
Photo caption contests
Open questions
Tips, tools, hacks, shortcuts
Quotes, aphorisms, timeless wisdom (Mark Twain,
Oscar Wilde, etc.)
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10. Sweepstakes
Coupons
Photo, essay, and video contests
Pick your favorites / e.g. This vs. That
Quizzes
Trivia
Group deals
Wildfire app—great tool
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11. “This morning my yoghurt told me to find it on
Facebook. It didn’t tell me why, it just told me to find it.
Why on Earth would I want to find a yoghurt on
Facebook? It’s a yoghurt!”
– Andrew Blakeley on about how bad most social calls to action are.
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19. Facebook ≠ magic button
Those who spend 6+ hours per week are almost 2x as
likely to see leads generated as those who spend 5
hours or less
Don’t just give the keys to the intern
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20. Automation is good … except when it isn’t
Facebook places low-priority on auto-published
content
Users respond more to real engagement, not pre-
programmed broadcasts
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21. Use the Insights tab!
There are 4 metrics to gauge audience size +
engagement:
Total Likes
Friends of Fans
Talking About This
Total Reach
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22. DO IT!
Be engaging
Be … SOCIAL!
Incentivize
Advertise
Measure
Commit
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Notas do Editor
What about Pinterest and/or Google+?
What do you make of businesses that are solely using Facebook? (Letting their own websites collect dust.)
From Ad Age:
“Facebook fans really "like" New Belgium beer -- so much so that they account for half the brewery's annual sales. New Belgium has 42,000 local fans in 38 markets and 400,000 across all of its Facebook pages. While it's tough for brands to value Facebook fans, the No. 3 U.S. craft brewer has a pretty good idea: It estimates its Facebook fans are responsible for $50.7 million in yearly sales. That's why the Fort Collins, Colo.-based brewer goes the extra mile when it comes to social and event marketing.”
Make sure you nail the key visual elements: profile photo, cover photo and app photos
Low quality images = missed opportunity
Use compelling images that are the right size and dimensions
- Profile photo: at least 180px × 180px
- Cover photo: 851px × 315px
- App photos: 810px × (unlimited height)
According to Facebook’s own research, photos and videos generate significantly more engagement than other post types.
High definition photos are extremely engaging
Milestone, highlighted posts can be up to 843px × 403px
According to data collected and analyzed by Dan Zarrella of Hubspot, FB posts with “I” and “me” get more likes.
Your calls to action should be better than “find us on Facebook.” You should appeal to their self-interest. Why should they visit your page? What’s in it for them?
And if you’re going to implore people to visit your page, make sure their experience is a good one! Bag retailer Timbuk2 included an opportunity to win a bike, helmet and messenger bag in an email to its 100,000 newsletter subscribers. It received 6,500 clickthroughs vs. just 9 from its generic social call to action.
Another chart from Hubspot’s Dan Zarrella shows that people are much more inclined to share content in the early evening.
Posts published on Saturdays and Sundays receive a higher like percentage than those posted during the week.
Get fans to join via SMS
“Text like {yourbizname} to 32665 (FBOOK)”
Use email to drive engagement
Add sharing tools to your other websites
Connections targeting - Your ad shows to people who already have a connection with you on Facebook. For example, people who have liked your Page, joined your group, joined your Event or who have used your app in the last 30 days. You can use connections targeting to show your ad to only people who have a connection with you, or only to people who don’t have a connection with you.
Interest targeting - Target people based on information they’ve added to their profile (timeline). This considers information such as the Pages they like, apps they use and other Information they’ve added to their profile (timeline).
Other targeting options -
Age Gender
Relationship Status
Education
College Name
Major In College
Years In High School
Workplace
Language
Location (Country, State, City)
Total Likes: The number of unique people who like your Page as of the last day of your selected date range.
Friends of Fans: The number of unique people who are friends with your fans as of the last day of your selected date range, including your current fans.
Talking About This: The number of unique people who have created a story about your Page during your selected date range. A story is created when someone:
Likes your Page
Likes, comments on, or shares your Page post
Answers a question you've asked
Responds to your event
Mentions your Page
Tags your Page in a photo
Checks into or recommends your Place
Total Reach: The number of unique people who have seen any content associated with your Page (including any Ads or Sponsored Stories pointing to your Page) during your selected date range.