1. The 7 Habits of Highly
Effective People
Presented by
Tania Aslam
Manager Relationships
Business Beam Pvt. Limited

2. The 7 Habits of Highly
Effective People
Introduction of Book
First published in 1989
Written by Stephen R. Covey
It’s still on the bestseller lists having sold some fifteen
million copies
Available in 38 languages around the world
This is one of the best-known leadership books
explains you set of guidelines to change you personally
and professionally
The Principles established in book are supposed to
help a person achieve true "effectiveness"

3. The 7 Habits of Highly
Effective People
The book presents the principles in four sections.
Paradigms and Principles. Here, Covey introduces the basic foundation for
the creation of the habits.
Private Victory. Here, Covey introduces the first three habits intended to take
a person from dependence to independence, or one's ability to be self-reliant.
You must be able to win your private victories before you can start on your public
victories. If you start to win your public victories first, how can you feel good
about yourself and still work on habits.
Public Victory. Here, Covey introduces habits four through six which are
intended to lead to interdependence, the ability to align one's needs and desires
with those of other people and create effective relationships.
Renewal. Here, Covey introduces the final habit which directs the reader to
begin a process of self-improvement.

4. Paradigm and
Paradigm Shift
Paradigm:
It is the lens through which we see the world -It is our POINT-OF-VIEW
Paradigm Shift:
The right way to change a person’s behavior is to change his/her paradigm. How
they define themselves? How they see their role? How they accept their
responsibilities and act accordingly?
We think we see the world as it is
NO
We see the world as we were conditioned to see it

5. Paradigm and
Paradigm Shift
A New Level of Thinking:
The new level of thinking is what Seven Habits of Highly Effective People is
about.
Its is Inside-Out Approach means to start first with self, even more
fundamentally, to start with the most inside part of self- with your paradigm,
your character and your motives.

6. The Seven Habits
An Overview
Habit:
“Intersection of knowledge, skill and desire.”

7. The Seven Habits
An Overview
Maturity Continuum:
•Seven Habits are not a set of separate formulas.
•It’s a highly integrated, incremental, sequential approach to
development of personal and interpersonal effectiveness which is in
harmony with the Natural Laws of Growth
•They move us progressively on maturity continuum from dependence to
interdependence.

8. The Seven Habits
An Overview
Dependence
Public
Victory
Private
Victory
Independence
Interdependence
Be proactive
1 Begin with end
in mind
2Put 1st
things 1st
3
Think Win/Win4
Seek 1st to
Understand
..
5 Synergize
6
Sharpen
The saw
7
Seven Habits Paradigm

9. The 7 Habits of Highly
Effective People
The Seven Habits Explained
The Seven Habits help us move through these three stages of personal
development. The first three take you from dependence to independence. The
next three usher you along to interdependence, and the seventh is needed to
reinforce the others.
1. Be Proactive
2. Begin with the End in Mind
3. Put First Things First
4. Think Win-Win
5. Seek First to Understand, Then to be Understood
6. Synergize
7. Sharpen the Saw

10. Be Proactive

11. Principles of Personal Vision
Underlying Principle
Individuals are responsible for their own
choices and have the freedom to choose.
Key Paradigm
“I am responsible for my behavior and the
choices I make in life.”
Be Proactive
Habit

12. Be Proactive
Habit We have 3 types of determinism:
 Genetic: What your ancestors did to you.
 Psychic: What your parents did to you.
 Environmental: Situations and people around you.
This isThis is okok forfor
AnimalsAnimals
not humans!!!not humans!!!
Stimulus Response
Reactive Model

13. Be Proactive
Habit
•As a human you always have the freedom to choose.
•Morals and behaviors are not inherited.
Stimulus Response
Proactive
Freedom to
Choose
Proactive Model
•Proactive Model leads towards the responsibility
•Response-Ability i.e. ability to choose your response

14. Be Proactive
Habit
Proactive
I choose to go
I control my own feelings
Let’s explore alternative
Reactive
I have to go
He makes me so mad
There’s nothing I can do
Proactivity Defined
Proactivity. As human beings we are responsible
for our own lives.
Practice Vs Reactive People
Reactive people are driven by feelings,
circumstances, conditions, the environment.
Proactive people are driven by carefully
considered, selected and internalized values.

15. Proactive People: Taking the Initiative
Proactive People takes the initiative but Taking
the initiative does not mean being pushy,
obnoxious, or aggressive. It does mean
recognizing our responsibility to make things
happen.
Circle of Concern/Circle of Influence
Proactive people focus their efforts in the
Circle of Influence.
Reactive people focus their efforts in the
Circle of Concern.
Be Proactive
Habit

16. How to become Proactive
The author says to imagine a circle that contains ALL the things you care about:
Inside of it, imagine a circle that contains ALL the things you can affect (do
something about):
Your goal is to either expand your ability to do something about the things you
care about…
Be Proactive
Habit

17. Problems fall in one of three areas:
Direct control: problems involving our own
behavior.
Indirect control: problems involving the
behavior of others.
No control: problems we can do nothing
about
Changing our habits, changing our methods of
influence and changing the way we see our no
control problems are all within our Circle of
Influence.
Be Proactive
Habit

18. Be Proactive
Habit

19. Begin with the
end in mind

20. Principles of Personal Leadership
Underlying Principle
All things are created twice
First Creation: Mental Creation
Second Creation: Physical Creation
Mental creation precedes physical creation.
Example: Construction of Home
Key Paradigm
“I can choose my own future and create a vision
of it.”
“I will create results mentally before beginning
any activity.”
Begin with the end in mind
Habit

21. Leadership and Management – The Two
Creations
Habit 2 is based on principles of personal
leadership, which means
Leadership: First Creation (Top Line)
Management : Second Creation (Bottom Line)
Leader: One who climbs the tallest tree, surveys
the entire situation, and yells “Wrong Jungle”
Management is doing things right, leadership is
doing the right things.
Often people get into managing with efficiency,
setting and achieving goals before they have even
clarified values.
Example: Business
Begin with the end in mind
Habit

22. Habit 1 says you are the programmer
Habit 2 says write the program
A Personal Mission Statement
The most effective way to begin with the end in
mind is to develop a personal mission statement.
“It focuses on what you want to be (Character)
and to do (Contributions and achievements) and
on the values or principles upon which being or
doing are based.”
Examples:
Mission Statement of Rolfe Kerr
Mission Statement of Working Women
Begin with the end in mind
Habit

23. Benefits Personal Mission Statement
•Help as standards for an individual
•Helps in Major life-directing decisions
•Basis for making daily decisions
•Helps to follow changes (helps to become
proactive rather reactive in changing
environment)
•Provides basic direction in life from which you
can set your long and short-term goals
Begin with the end in mind
Habit

24. How to Write Personal Mission Statement
At the Center
Whatever is at the center of our life will be the
source of our security, guidance, wisdom, and
power.
What is at the center of your life?
Alternative Centers
Spouse centeredness
Family centeredness
Money centeredness
Work centeredness
Possession centeredness
Pleasure centeredness
Friend/enemy centeredness
Church centeredness
Self centeredness
Begin with the end in mind
Habit

25. How to Write Personal Mission Statement
A Principle Center
Our lives need to be centered on correct
principles
As a principle centered person, you try stand
apart from the emotions of situations and from
other factors to evaluate options.
Role and Goals based Mission Statement
Family Mission Statement
Organizational Mission Statement
Begin with the end in mind
Habit

26. Put First Things First

27. Underlying Principle
Effectiveness requires balancing important
relationships, roles, and activities.
Key Paradigm
“I will focus on importance instead of urgency.”
“I will fulfill my mission by acting on important
goals in my life.”
Put First Things First
Habit

28. Put First Things First
Habit
The time-leadership matrix

29. Q1: the stress quadrant
• This is the important and urgent quadrant.
• This is where you find the the crises, projects
close to their deadlines, urgent problems and
so on.
• The strategy: Do Now!
• It needs to be done, and it needs to be done
fast!
Q2: the value quadrant
• This is important, but not urgent.
• This is where you find education, working on
your vision, investing in people and so on.
• The strategy: Schedule time.
• It needs to be done, plan time to do it before
it gets urgent.
Put First Things First
Habit

30. Q3: the deception quadrant
• It is urgent, but not important.
• This is where you find most interruptions,
some meetings, other peoples chores.
• The strategy: Delegate.
• It needs to be done fast, but are you the one
that needs to do it?
Q4: the regret quadrant
• It neither important nor urgent
• This is where you find pass-times, some
phone calls (you know them), the “too much”
activities (too much television, too much
internet).
• The strategy: Eliminate
• And why were you doing this again?
Put First Things First
Habit

31. Effective People – Quadrant 2
•Effective people have genuine Quadrant 1
crises and emergencies that require their
immediate attention, but the number is
comparatively small.
•They focus on the important, but not urgent
activities of Quadrant 2.
•Effective people stay out of Quadrants III and
IV.
•Organize their life on Weekly Basis rather
than Daily Basis.
Put First Things First
Habit

32. How to become Quadrant 2 Self Manager:
• Identify roles
e.g. as family member – a husband or wife, mother or
father, son or daughter and so on. Similarly in work
environment list down your roles.
(Weekly Basis)
• Select goals
Think of two or three important results you feel you
should accomplish in each role during the next seven
days means again on weekly basis.
(at least some of these goals reflect Quadrant II
activities)
• Schedule
Then schedule the week ahead with your goals
• Adapt
With Quadrant II weekly organization, daily planning
become more a function of daily adapting.
Put First Things First
Habit

33. Think Win/Win

34. Think Win/Win
Habit
Principles of Personal Management
It is the habit of the 3rd alternative:
It is not my way,
it is not your way,
it is a better way
Six Paradigms of Human Interaction:
1.Win/Win
2.Lose/Lose
3.Win/Lose
4.Win
5.Lose/Win
6.Win/Win or No Deal

35. Think Win/Win
Habit Five Dimensions of Win/Win
Character. The foundation of Win/Win
•Integrity (Comes from Habit 1, 2,3)
•Maturity (balance between feelings and
conviction of each other/both parties)
•Abundance Mentality (Plenty out there for
everyone)
Relationships. Courtesy, respect and
appreciation for the other person and his point of
view.
Agreements. Agreements that give definition
and direction to Win/Win. Also called as
performance or partnership agreements.
Elements of Agreements are as follows
Desired results
Guidelines
Resources
Accountability
Consequences

36. Think Win/Win
Habit Five Dimensions of Win/Win
Supportive Systems. Reward systems must
reflect the values of the mission statement.
Often the problems is in the system, not in the
people. You have to water the flower you want to
grow.
Processes. The route to Win/Win:
1. See the problem from another point of
view.
2. Identify the key issues and concerns
involved.
3. Determine what results would constitute
a fully acceptable solution.
4. Identify possible new options to achieve
those results.

37. Seek First to
Understand, Then
to Be Understood

38. Seek First to Understand,
Then to Be Understood
Principles of Empathic Communication
Habit 5 is the first step in the process of
Win/Win.
Example: Optometrist
Communication is the most important skill in life
If you want to interact effectively with me, to
influence me, you first need to understand me.
You have to build the skills of empathic listening
on a base of character that inspires openness and
trust.
Habit

39. Seek First to Understand,
Then to Be Understood
Empathic Listening
Most people either speak or prepare to speak or
listen to judge and criticize
Most people listen with the intent to reply.
When another person speaks, we are usually
'listening' at one of four levels:
ignoring
pretending
selective listening
attentive listening
Very few of us ever practice the highest form of
listening – Empathic Listening
Habit

40. Seek First to Understand,
Then to Be Understood
Empathic Listening
Empathic Listening means “Listening with intent
to understand”.
Empathic (From Empathy) listening gets inside
another person’s frame of reference.
Empathy is not sympathy (which is a form of
agreement, a form of judgment)
So its doesn’t mean to agree with someone; its
fully, deeply understand the person, emotionally
as well as intellectually.
Habit

41. Seek First to Understand,
Then to Be Understood
Effective Empathic Listening
Communication Expert estimate that
Only 10 percent of our communication is
represented by the words we say, another
30 percent by our sounds, and 60 percent
by body language.
•So in empathic listening you listen with you ears,
but you also and more importantly, listen with
your eyes and with your heart.
Habit

42. Seek First to Understand,
Then to Be Understood
Diagnose Before You Prescribe
Diagnose before you prescribe is a correct
principle in many areas of life.
It is the mark of all true professionals
The amateur salesman sells products, the
professional salesman sells solutions to needs and
problems.
Habit

43. Seek First to Understand,
Then to Be Understood
Autobiographical Responses
Because we listen autobiographically (from the
perspective of our own paradigms), we tend to respond
in one of four ways:
We evaluate (agree or disagree)
We probe (ask question from our own frame of
reference)
We advise (according to our own experience)
We interpret (based on our own motives &
behaviors)
The language of logic is different from the language of
sentiment and emotion.
As long as responses are logical, we are at liberty to ask
questions and give counsel. The moment responses
become emotional, empathic listening is necessary.
Habit

44. Seek First to Understand,
Then to Be Understood
Exercising Empathic Listening
Empathic listening involves four developmental
stages
mimic content
rephrase the content
reflect feeling
rephrase the content and reflect the feeling
Empathic listening enables us to turn
transactional opportunities into transformational
opportunities.
The key to empathic listening is to genuinely seek
the welfare of the individual to whom you are
listening.
Habit

45. Seek First to Understand,
Then to Be Understood
Seek to be Understood – Second part of Habit 5
Knowing how to be understood is the other half of
Habit 5 and is crucial in reaching Win/Win
solutions.
The essence of making effective presentations:
Ethos -- your personal credibility.
Pathos -- the empathic side.
Logos -- the logic.
When you can present your own ideas clearly,
specifically, visually and in the context of the
paradigms of your audience, you significantly
increase the credibility of your ideas.
Habit

46. Synergize

47. Synergize
Principles of Creative Cooperation
The exercise of all the other habits prepares us for
the habit of synergy.
When you communicate synergistically, you are
simply opening your mind and heart and expressions
to new possibilities new alternatives, new opti0ns.
The essence of synergy is to:
Value differences
Respect others
Build on strength
Compromise for weakness
Habit

48. Synergize
Synergy and Communication
The lowest level of communication coming
out of low trust situations is characterized by
defensiveness, protectiveness, and legalistic
language which covers all the bases and spells
out qualifiers and escape clauses in the event
things go sour.
The middle level of communication is
respectful communication -- where fairly
mature people communicate.
The highest level of communication is
synergistic (win/win) communication.
Habit

49. SynergizeHabit
LEVELS OF COMMUNICATION
COOPERATION
TRUST
Defensive (Win/Lose or Lose/Lose)
Respectful (Compromise)
Synergize
(Win/Win)

50. Synergize
Fishing for the Third Alternative
It means to back and forth until you come up
with a solution that both parties feel good
about.
Its better than the solutions either of both
parties originally proposed.
Its better than compromise.
Instead of transaction, it’s a transformation.
Habit

51. Synergize
Value the differences
Valuing the differences is the essence of
synergy.
The truly effective person has the humility
and reverence to recognize his own perceptual
limitations and to realize the rich resources
available through interaction with the hearts
and minds of other people.
If two people have the same opinion, one
person is unnecessary.
Habit

52. Sharpen the Saw

53. Sharpen the Saw
Principles of Balanced Self-Renewal
Habit 7 is taking the time to sharpen the saw.
This is definitely a Quadrant II activity.
Four Dimensions of Renewal
1. Physical
2. Spiritual
3. Mental
4. Social
Habit

54. Sharpen the Saw
Habit
RENEWAL
Social/Emotional
Synergy, empathy
Family activities,
Social activities
Spiritual
Religious activities,
Prayers
Physical
Exercise, nutrition
Stress management
Mental
Reading,
Planning,
Visualizing
Four Dimensions of Renewal

55. Sharpen the Saw
The Physical Dimension
Involves caring effectively for our physical
body.
Exercise is a Quadrant II, high-leverage
activity that most of us don't do consistently
because it isn't urgent.
Three areas are necessary:
Endurance comes from aerobic exercise
Flexibility comes through stretching
Strength comes from muscle resistance
exercises.
Habit

56. Sharpen the Saw
The Spiritual Dimension
The spiritual dimension is your core, your
center, your commitment to your value system.
Spiritual renewal is a Quadrant II investment
of time that we really can't afford to neglect.
A personal mission statement enables us to
have an understanding of our purpose which
we can review frequently.
Habit

57. Sharpen the Saw
The Mental Dimension
Surveys indicate that the television is on in
most homes thirty- five to forty hours per
week.
Reading good literature on a regular basis is a
good way to renew your mind.
Keeping a journal of our thoughts,
experiences, and insights is also beneficial.
Habit

58. Sharpen the Saw
The Social Dimension
This area of our lives is primarily developed in
our relationships with others.
We can help script others as principle-
centered, value-based, independent,
worthwhile individuals.
Balance in Renewal
The self-renewal process must include
balanced renewal in all four dimensions of our
lives.
This is true for organizations as well as for
individuals.
Habit

59. The 7 Habits of Highly
Effective People
Summary
Habit 1: Be Proactive
Be responsible, don’t blame others
Habit 2: Begin With The End In Mind
Start with a clear mental image of your destination
Habit 3: Put First Things First
Focus on preserving and enhancing relationships and on accomplishing
results
Habit 4: Think Win-Win
Implies understanding that without cooperation, the organization cannot
succeed

60. The 7 Habits of Highly
Effective People
Summary
Habit 5: Seek First To Understand, Then To Be Understood
Requires a nonjudgmental attitude. Emphatic listening gets inside another
person’s frame of reference
Habit 6: Synergize
Synergy is the combined action that occurs when people work together to
create new alternatives and solutions. The essence of synergy is to value and
respect differences
Habit 7: Sharpen The Saw
Process of using and continuously renewing the physical, mental, spiritual,
and social aspects of life

61. The 7 Habits of Highly
Effective People
Finally
•The seven habits is all about paradigm shift.The seven habits is all about paradigm shift.
•This is not easy. You need:This is not easy. You need:
PatiencePatience
CourageCourage
WillWill
ConsistencyConsistency
•This is the way for a proper life, so do not ever give up.This is the way for a proper life, so do not ever give up.