Keeping up with the trends in the software world is crucial for long-term business success. Here are the Top 5 CRM software trends that will help you in gaining an edge over your business competitors.

1. Powerful CRM
System

2. Top 5
CRM System Trends of 2020
Did you know that 81% of CRM users access their CRM software from
multiple different devices? Keeping up with the trends in the software
world is crucial for long-term business success. Here are the Top 5 CRM
software trends that will help you in gaining an edge over your business
competitors.

3. Mobile CRM Apps
As remote working continues to evolve, CRM
systems are being utilized from mobile apps
predominantly
Industries like real estate and energy are utilizing
CRM systems from mobile apps
Relatively new, yet safe and powerful
Mobile integrated features like GPS and
Bluetooth are further enhancing productivity

4. Strong Demand for SaaS and
Cloud-Based CRM System
Easier to use and access
Quick in scaling up and down
Comparatively safer and secure than
traditional CRM software
Affordable and reduces a lot of different
expenses

5. Automation
Functionalities, such as data management and
lead management are being automated
Automated reports and analytics can be
generated
Organizations can enhance their productivity and
capabilities
It reduces the possibilities of human errors

6. Social Media Integrations
Enhance customer and client relationships
Available nowadays on all kinds of CRM
systems
Helps in building a strong community
around the service or product
From basic social media integrations to
full-suite solutions are offered

7. Comprehensive Campaign
Management
Functionalities, such as data management and
lead management are being automated
Automated reports and analytics can be
generated
Organizations can enhance their productivity and
capabilities
It reduces the possibilities of human errors

8. Other Major Features of Talygen’s
CRM Software are
Quotations
Track Sales
Manage Contacts
Real-Time Analytics
Follow-Ups/Reminders
Create Additional Contacts
Email Templates
Maintain Contracts
Supports Sales Team
Create Additional Owners
Convert Leads into Projects
Custom Columns and Report

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info@talygen.com
228 Hamilton Ave, 3rd floor, Palo Alto CA
94301
www.talygen.com