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Marketing & Media Relations for Nonprofits andrewheilman                            @tahoedrew
Hi, my name is Andrew
an online-driven, communications firm
Marketing is not afour-letter word*
*for nonprofits This is a conversation about nonprofits and marketing
Communications & Public Relations
Press Releases need: Who What When Where Why, and what’s so great about it ,[object Object],[object Object]
Tips for interacting with journalists: Call and follow-up You can be a pain, just don’t be pushy or rude Offer your own visuals (photos and video) Live shots and interviews
Tips (continued) Media partnerships/sponsorships for events Localize national stories Media Familiarization Tour Advance notification of events
(even more) Tips 11am to 2pm is TV’s “sweet spot” for coverage Is it web, print or TV “worthy” When dealing with a crisis’ be honest Use your website to give journalists easy access to important and relevant information
what nonprofit marketing was
What marketing has become
Are you ready?!
We’ve undergone a paradigm shift from a BROADCAST mechanismto a PARTICIPATION model
“Got Proof?!” *you ask skeptically
Time to reach 50 Million users Radio					38 years TV						13 years Internet				4 years iPod					3 years Facebook			9 months
In 2010, Gen Y will outnumber Baby Boomers… 96% of them have joined a social network
What does that really mean? Control is surrendered to those who participate People WILL say scary things You can NOT control the conversation ,[object Object]
You need to be everywhere possible,[object Object]
Communication is influencedby those who participate,you can NOT control it
Participation does NOTguarantee success *More money does NOT equal better results
Content is King, QueenANDthe joker!
Get to a fire hose
Rules for Social Media Start Early NOW!  If your organization is not participating you’re behind the 8-ball, but you’re not too late.  The best way to start: LISTEN
Rules for Social Media Choose where to play (strategy before execution).  Spend some time understanding where your potential donors are and how you can engage with them.  Remember, this is about conversations and relationships.  Don’t just tell your story; ask questions, inspire.
Rules for Social Media Build to scale.  Being everywhere is not as important as being where you can put in the effort.  The strategy and content is more important than the technology.
Rules for Social Media Let Go.  That’s right, give up control to those who are willing to help you spread your message.
Rules for Social Media Expand your network.  Search out others looking for your experience and expertise.  Integrate online advocacy into other element of your organization
Rules for Social Media Think long term.  This is anything but a sprint, yet nothing will be constant for long enough to complete a marathon.
Confused yet?
Social Media Networking Blogs Video Bookmarking RSS Widgets Applications Microbloging Photos Podcasts Wikis SMS Mobile PPC (Pay PerClick) Forums SEO (Search Engine Optimization) Landing Pages Analytics Email
Facebook
LinkedIn
Photos
Video
Podcasts
Video Podcasts
Twitter
Twitter
blogs
Analytics
Social Media Impacts Consideration Research Validation Creating an emotional connection Creating touch points Search
ROI (Return On Investment) Social Media/Online Marketing has new rules, so we need new ways to measure ROI
Let’s Talk Shop Strategy
Andrew Heilman andrew.heilman@me.com 775.313.0753
2010 nonprofitinstitute

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2010 nonprofitinstitute

Editor's Notes

  1. Identify a result for each organization and the impact it will have, then help them determine a goal
  2. Identify a result for each organization and the impact it will have, then help them determine a goal
  3. Follow-up: make the pitch, don’t just listen for confirmationLive Shots & Interviews:Don’t be afraid to ask if you can do it againSound bites are six to 17 seconds
  4. Localize: give stories a local perspectiveFAM Tours: Twenty-minute intro to your organization, what it’s doing and goals/plans for the upcoming yearAdvance Notice: more than 2-3 days, less than a month. About 1 week is ideal
  5. Oh, and don’t forget you need to monitor and track all of thisBottom Line: you need to be everywhere possible your donors/benefactors are
  6. What happens in Vegas stays on YouTube, Facebook, Twitter, etc…
  7. This is NOT field of dreams, it’s not a build-it-and-they-will-comeWho else is targeting your keywords, are they friend or foe, can you form a partnership?Drive media to your blog, ask event attendees to post their pictures on facebook or Flickr, etc.
  8. Reasons to Blog1 – Newspapers and Magazines use blogs as a source (PR)2 – Search Engine Optimization3 – Site content differentiation4 – establish yourself as a thought leader5 – Gives you a human voiceBONUS – Measurementhttp://www.afprc11.blogspot.com/
  9. Number of friendsNumber of YouTube viewsNumber of podcast subscribersNumber of Facebook group membersNumber of times our messages got ReTweeted
  10. Engage – give people a reason to listen to you and to come backBuild Slowly – it’s not a build-it-and-they’ll-come mentality