omnixco.com
23
Seguidores
Personal Information
Organização/Local de trabalho
Bradford, United Kingdom United Kingdom
Setor
Consulting / Advisory
Site
www.omnixco.com
Sobre
An independent CX and digital transformation consultant. Focussed on customer experience innovation and the role of technology in delivering awesome customer experiences.
International experience in customer service, CX consulting, digital transformation project and program management.
Consulted and worked for top brands: Deutsche Telekom, T-Mobile, Telefonica O2, DHL, Emirates, Genesys, E.ON, DWP, Telenet, Telenor, Vodacom, Vodafone, etc.
Marcadores
crm
customer relationship management
marketing
personal
journey mapping
customer journey mapping
customer service
design thinking
cx
customer experience
Ver mais
- Apresentações
- Documentos
- Infográficos
Engage Customers Like Never Before
SAP Customer Experience
•
Há 10 anos
Beyond Design Thinking at DNA
Chris Jackson
•
Há 8 anos
It's All About the Customer Journey
McKinsey on Marketing & Sales
•
Há 10 anos
Touchpoint Dashboard Journey Mapping Guide 2014
Touchpoint Dashboard
•
Há 10 anos
Customer Journey Analytics and Big Data
McKinsey on Marketing & Sales
•
Há 11 anos
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
Há 10 anos
Zynga Presentation
Eric Eldon
•
Há 14 anos