SPS Boston - Creating a Great User Experience in SharePoint

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications, we must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users. In this interactive session, we’ll discuss questions like: * How should the user feel when they use this piece of functionality? * Will they perceive that this functionality saves them work or creates new work? * How will the functionality compare to what they see on the consumer Web? * How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love? We’ll look at good and bad examples from SharePoint itself as well as specific customizations.

Technology Business

Microsoft SharePoint faces a challenging future: Forrester | PCWorld
http://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.html
SharePoint Adoption Faces Three Barriers: Mobile, Social, Cloud
http://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare

SharePoint
Use SharePoint as an out-of-box application
whenever possible - We designed the new SharePoint
UI to be clean, simple and fast and work great out-of-box.
We encourage you not to modify it which could add
complexity, performance and upgradeability and to focus
your energy on working with users and groups to
understand how to use SharePoint to improve productivity
and collaboration and identifying and promoting best
practices in your organization.
“The New SharePoint” by Jeff Teper on the Microsoft SharePoint Team Blog
http://sharepoint.microsoft.com/blog/Pages/BlogPost.aspx?pID=1012

product system
affective
human-computer interaction
How does the user feel when they
are finished using SharePoint each
day?
“User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience

Image from The Conversation Prism http://www.theconversationprism.com/

The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/

Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8Pth
Ramesh Sitaraman, a computer science
professor at UMass Amherst, examined the
viewing habits of 6.7 million internet users
in a study released last fall. How long were
subjects willing to be patient?

Email marc.anderson@sympraxisconsulting.com
Blog http://sympmarc.com
SPServices http://spservices.codeplex.com
SPXSLT http://spxslt.codeplex.com
eBook http://bit.ly/UnlockingDVWP
The Middle Tier Manifesto http://bit.ly/middletier

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Are you dazzled by all the noises you hear about client-side development? Do the grunts and gulps leave you a little confused? In this session, we’ll talk about the types of things you can do with client-side development, how SharePoint can be used as a service (SPaaS?) and what the popular tool sets are. This are moving fast, so it's guaranteed that between writing this abstract and doing the session, things will have changed. Whether you’re a server-side developer who wants to catch up with the new trends, a power user wanting to flex your muscles in new ways, or an end user who would like to speak more intelligently with IT, this session will provide useful foundation information as well as a guide to where your learning should progress to work with "modern" SharePoint.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

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For years, one of the most fundamentally powerful capabilities in SharePoint has been Content Types. Content Types should underlie all good information architectures, along with customized metadata (Site Columns) and managed metadata which embodies the taxonomy for *your* organization. Yet far too often SharePoint users simply upload Documents into Document Libraries and wonder why no magic happens. In this class, we’ll demystify some of these basic SharePoint capabilities to show you how you can really make your Intranet, Team Site, or Publishing Sites sing. It doesn’t matter if you’re on SharePoint 2007, 2010, or 2013, or on SharePoint Online in Office365. With search underlying so much of the value that SharePoint offers these days, a good understanding of these concepts is imperative to ensure your success.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users.In this interactive session, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they perceive that this functionality saves them work or creates new work? How will the functionality compare to what they see on the consumer Web? How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love? We’ll look at good and bad examples from SharePoint itself as well as specific customizations.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users.In this interactive session, we’ll discuss questions like:* How should the user feel when they use this piece of functionality?* Will they perceive that this functionality saves them work or creates new work?* How will the functionality compare to what they see on the consumer Web?* How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love?We’ll look at good and bad examples from SharePoint itself as well as specific customizations.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

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uilding solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users. In this interactive session, we’ll discuss questions like: * How should the user feel when they use this piece of functionality? * Will they perceive that this functionality saves them work or creates new work? * How will the functionality compare to what they see on the consumer Web? * How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love? We’ll look at good and bad examples from SharePoint itself as well as specific customizations.

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SPS Boston - Creating a Great User Experience in SharePoint

4. Microsoft SharePoint faces a challenging future: Forrester | PCWorld http://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.html SharePoint Adoption Faces Three Barriers: Mobile, Social, Cloud http://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare

5. SharePoint Use SharePoint as an out-of-box application whenever possible - We designed the new SharePoint UI to be clean, simple and fast and work great out-of-box. We encourage you not to modify it which could add complexity, performance and upgradeability and to focus your energy on working with users and groups to understand how to use SharePoint to improve productivity and collaboration and identifying and promoting best practices in your organization. “The New SharePoint” by Jeff Teper on the Microsoft SharePoint Team Blog http://sharepoint.microsoft.com/blog/Pages/BlogPost.aspx?pID=1012

6. product system affective human-computer interaction How does the user feel when they are finished using SharePoint each day? “User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience

7. Image from The Conversation Prism http://www.theconversationprism.com/

9. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

10. Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/

11.

12.

13.

14.

15.

16. Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8Pth Ramesh Sitaraman, a computer science professor at UMass Amherst, examined the viewing habits of 6.7 million internet users in a study released last fall. How long were subjects willing to be patient?

17.

18.

19.

20.

21.

22.

23.

24.

25. It always comes back to “It

26.

27. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

28. Email marc.anderson@sympraxisconsulting.com Blog http://sympmarc.com SPServices http://spservices.codeplex.com SPXSLT http://spxslt.codeplex.com eBook http://bit.ly/UnlockingDVWP The Middle Tier Manifesto http://bit.ly/middletier

SPS Boston - Creating a Great User Experience in SharePoint

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