2010 State Of The Data Center

2010 State of the Data Center

Global Results

Methodology

• Applied Research performed survey
• November 2009
• 1,780 worldwide enterprises
– Small enterprises(1,000-1,999 employees)
– Mid-sized enterprises (2,000-9,999 employees)
– Large enterprises(10,000+ employees)

DRAFT RESULTS – DO NOT DISTRIBUTE 2010 SOTDC - Global 2

Key findings

• Mid-size enterprises leading the way
• Data center getting more complex and harder to manage
• Security, backup and recovery, and continuous data
protection key initiatives in 2010.
• Staffing and budgets remain tight
• Disaster recovery plans vulnerable


Mid-sized enterprises leading the way

• Faster to adopt new technologies
• More intense data center than large enterprises
– More expect major changes in 2010
– Focusing on staff more, growing training budget faster
– More applications


Mid-sized enterprises leading the way


Data center complexity

• One third say too many apps, data center too complex
• Half finding SLAs more/much more difficult and costly to meet
• Two thirds listed 10 or more key initiatives
• Half expect significant changes for 2010


Important Initiatives

• Most important initiatives in 2010:
– Security (83%)
– Backup and recovery (79%)
– Continuous data protection (76%)


Staffing remains tight

• Half of all enterprises are somewhat/extremely understaffed
– Networking, virtualization and security the most understaffed
• Biggest issues: Budget and finding qualified applicants
• 76% have the same or more open job requisitions this year


Disaster recovery plan issues

• Confidence in plan: 80%
• One third have a plan that is undocumented or needs work
• Not covered in existing plan?
– Cloud computing initiatives (41%)
– Remote offices (28%)
– Virtual servers (23%)
• One-third of enterprises
haven’t re-evaluated DR
plan in the last 12 months.


Symantec’s recommendations

• Solutions that support the heterogeneous data center.
• Deploy deduplication closer to the information source to
eliminate redundant data and reduce storage and network
costs.
• Stop buying storage by managing storage in a way that
leverages new technology adoption
• Improve disaster recovery testing by evaluating and
implementing testing methods which are non-disruptive.
• Deploy a single, unified platform for physical and virtual
machine protection to simplify information management.


Full slide deck (all questions)

APPENDIX


Methodology

• Applied Research performed survey
• November 2009
• 1,780 worldwide enterprises
– Small (1,000-2,500 employees)
– Mid (2,500-5,000 employees)
– Large (10,000+ employees)


Global distribution
2010
Country Sample
United States 513 29.8%
Japan 150 8.4%
China 120 6.7%
Germany 120 6.7%
United Kingdom 100 5.6%
France 95 5.3%
Italy 75 4.2%
India 50 2.8%
Spain 50 2.8%
South Korea 50 2.8%
Canada 50 2.8%
Brazil 49 2.8%
Mexico 35 2.0%
Australia 50 2.8%
Malaysia 50 2.8%
Russia 45 2.5%
Singapore 30 1.7%
Netherlands 28 1.6%
Indonesia 20 1.1%
Thailand 20 1.1%
Philippines 20 1.1%
Nordics 15 0.8%
Poland 15 0.8%
South Africa 10 0.6%
Hungary 10 0.6%
United Arab Emirates 10 0.6%
Total 1780


Demographics


Company size

Q1: How many employees are in your company
worldwide?
0% 20% 40% 60% 80% 100%

1,000 to 1,999 15%

2,000 to 9,999 23%

10,000 or more 62%


Industries

Q2: In which industry do you work?
0% 10% 20% 30% 40% 50%

Technology 24%
Manufacturing 15%
Financial 8%
Retail 7%
Healthcare 7%
Telecommunications 6%
Education 6%
Other 5%
Transportation 4%
Energy 3%
Public sector 3%
Insurance 3%
Consumer 2%
Automotive 2%
Media 2%
Hospitality 1%
Online 1%
Real estate 1%


Company role

Q3: What is your role within the company?
100%

90%

80%
80%

70%

60%

50%

40%

30%

20%
20%

10%

0%
Work for an IT department Work for a department that oversees IT


Job title

Q4: What is your job title?
0% 20% 40% 60% 80% 100%

22%
IT: VP/SVP
23%

29% 2008
IT: Director 2009

15%

49%
IT: Manager
62%


Number of data centers

Q5: Roughly how many “data centers” does your
organization have?
Median 6 data centers


Tasks performed

Q6: Which of the following, if any, do you do?
Please check all that apply.
0% 20% 40% 60% 80% 100%

76%
Recommend IT products/services purchased for a data center
84%

64%
Supervise employees who work for or on a data center
61%

2008
65%
Authorize expenditures for a data center 2009
52%

57%
Develop budgets for a data center
51%

55%
Approve budgets that include data-center expenditures
41%


Objectives


General objectives

Q7: What are your key GENERAL data center objectives for
2010?
1 - Absolutely unimportant 2 - Somewhat unimportant 3 - Average 4 - Somewhat important 5 - Absolutely important
100%
90% 19%
30% 27%
37% 36% 37% 37% 33%
80% 43% 43% 42%
54% 15%
70%
60%
34%
33%
50% 39% 32%
38% 37% 36% 35%
40% 37% 35% 35%
30% 28% 4%
26% 32%
20%
20% 22% 23% 22% 22% 30%
14% 17% 18% 19%
10%
8%
3% 3% 3% 3% 5% 5% 4% 5% 5% 6%
0% 1% 1% 1% 1% 1% 1% 1% 1% 1% 3% 1%


Changes planned

Q8: How would you characterize the level of changes to
the data center you are planning for 2010?
0% 20% 40% 60% 80% 100%

Significant changes 42%

Minor changes 48%

Virtually no changes 9%


Specific initiatives

Q9: Please rate the following SPECIFIC data center
initiatives for 2010:
1 - Absolutely unimportant 2 - Somewhat unimportant 3 - Average 4 - Somewhat important 5 - Absolutely important
100%
90% 16%
27% 23% 22% 22%
32% 32% 33% 34% 34% 31% 30% 30%
80% 44%
46% 16%
70% 57%

60% 34% 32% 31%
35% 38% 33%
50% 40% 40% 38% 36% 35% 38% 38%
40% 33% 32%
29% 4%
30% 26% 28% 29%
20% 25% 26%
24% 23% 24% 23% 26% 25% 25%
19% 32%
10% 17% 12% 11%
14% 10%
4% 6% 5% 4% 8% 8%
3% 4% 4%
1% 4% 1% 4%
1% 1% 4%
1% 1% 2% 2% 2% 5% 4% 6%
0% 0% 1% 1%


Cost-containment strategies

Q10: Which of the following cost-containment strategies is
your data center currently using?
Please select all that apply.
0% 20% 40% 60% 80% 100%

Cross-training IT staff 41%
48%
Increasing automation of routine tasks 44%
44%
Server virtualization/Server consolidation 37%
44%
Storage virtualization 26%
39%
Reducing data center complexity 36%
39%
Standardizing on fewer vendors 17%
37%
Storage resource management and/or storage tiering 24%
36%
Standardizing on cross-platform server/storage tools 12% 2008
35%
Data center consolidation (elimination of entire data centers) 28% 2009
33%
Reducing headcount 24%
31%
Outsourcing discrete IT functions 0%
29%
Chargeback to other business units 13%
27%
Centralizing standard solution stack definition 33%
26%
Private cloud computing 0%
24%
Hybrid cloud computing 0%
22%
Public cloud computing 0%
20%
Other (please specify) 2%
1%


Staffing & Budget


Company IT size

Q11: Roughly how many people work in IT functions
or departments in your organization worldwide?
Median 240 people


Change in IT size

Q12: How does the number of people currently working in
IT functions or departments in your organization
worldwide compare to last year?
0% 20% 40% 60% 80% 100%

More 32%

About the same 49%

Less 19%


Data center staff

Q13: What percent of your company’s IT staff works in
data centers?
Median 30%


Change in data center staff

Q14: How does the current percentage of your company's
IT staff working in data centers compare to last year?
0% 20% 40% 60% 80% 100%

More 27%

About the same 60%

Less 13%


Skill sets – Change in size

Q15a: How would you characterize your manpower
capacity for each of the following data center skill sets?
1 - Rapidly shrinking 2 - Slowly shrinking 3 - Staying the same 4 - Slowly growing 5 - Rapidly growing
100%

90% 23% 21% 20% 21%
28% 28% 26% 29%
32%
80% 37%

70%

35% 34% 32%
60%
39% 31%
38% 37% 39%
50% 34%
35%
40%

30% 37%
38% 40%
32% 35%
20% 30% 31% 31% 32%
26%
10%
7%
3% 3% 3% 3% 4% 5% 5% 5%
0% 2%
1% 1% 0% 1% 0% 1% 1% 1% 1% 2%
Security Storage Networking Virtualization Systems Overall Microsoft Clustering Cloud Unix/Linux
management management (entire data computing
center)


Skill sets – Size sufficiency

Q15b: How would you characterize your manpower
capacity for each of the following data center skill sets?
1 - Extremely overstaffed 2 - Somewhat overstaffed 3 - Just right 4 - Somewhat understaffed 5 - Extremely understaffed
100%
13% 12% 14% 12% 13% 12% 11% 10% 12%
16%
90%

80%
29% 28% 24%
32% 31% 29% 29%
70% 32% 29%
34%
60%

50%

40% 52%
49% 47% 51% 53%
47% 48% 47% 49%
30%
45%
20%

10%
8% 8% 9% 11%
5% 8% 7% 7% 8% 7%
0% 1% 1% 1% 2% 2% 1% 3% 1% 1% 2%
Overall Networking Virtualization Security Systems Storage Unix/Linux Cloud Clustering Microsoft
(entire data managementmanagement computing
center)


Data center job requisitions

Q16: How many requisitions for data center jobs does
your company have open worldwide at the moment?
Median 10 requisitions


Data center job requisitions

Q17: How does the current number of requisitions for data
center jobs open in your company worldwide compare to
last year?
0% 10% 20% 30% 40% 50%

More 27%

About the same 49%

Less 24%


Staffing problems

Q18: How big or small is each of the following problems
when your organization is trying to keep its data centers
staffed appropriately?
1 - Not a problem 2 - Small problem 3 - Average problem 4 - Big problem 5 - Huge problem
100%
10% 10% 9%
17% 14%
90%
18% 14%
80% 22%
25%
70% 30%
60% 36%
39%
50%
43%
40% 37%
35%
30% 22%
18%
20%
15% 15%
10% 12%
15% 18%
6% 9% 9%
0%
Finding adequate budget Finding qualified Staff training Retaining employees Employee retirement
applicants


Productivity problems

Q19: How big or small is each of the following problems
when your organization is trying to obtain the highest
productivity from its data center staff?
1 - Not a problem 2 - Small problem 3 - Average problem 4 - Big problem 5 - Huge problem
100%
9% 11% 8% 10% 7%
90% 11%
80% 26% 22%
27% 24%
70%
36%
60%

50%
41% 41% 43%
41% 8%
40%

30%

20% 39%
16% 17% 15%
15%
10%
7% 8% 8% 10%
0%
Data centers have too Data centers are Employees' skills tend to Employees' skills do not Other (please specify
many applications to becoming too complex to be too narrow match the needs of their
manage easily manage easily positions


Data center budget

Q20: What is your annual budget for all of your data
centers worldwide?
Median $1,000,000


Data center budget

Q21: What is the percentage change for your data
center budgets over the past two years?
Median 10%


Data center budget

Q22: What is the percentage change for your data
center budgets over the next two years?
Median 10%


Data center budget

Q23: How have budgets in these specific areas changed
over the past two years?
0% 10% 20% 30% 40% 50%

Applications 19%

Infrastructure 18%

Facilities (i.e. Assets such as a Data Center or Computing room) 14%

IT Service Assurance (i.e. Governance, Disaster Recovery,
12%
Security, Compliance)

Power costs 10%


Data center budget

Q24: How will budgets in these specific areas change over
the next two years?
0% 10% 20% 30% 40% 50%

Applications 15%

Infrastructure 15%

Facilities (i.e. Assets such as a Data Center or Computing room) 10%

IT Service Assurance (i.e. Governance, Disaster Recovery,
10%
Security, Compliance)

Power costs 10%


How are you performing?

Q25: How well do you feel you are doing in each of these
areas?
1 - Extremely poor 2 - Poor 3 - Average 4 - Well 5 - Extremely well
100%
13% 13% 10% 9%
90%

80%
32% 31%
70% 33% 32%

60%

50%

40%
44%
44% 46%
30% 45%

20%

10% 13%
7% 9% 7%
0% 2% 2% 4% 3%
Attending to other projects (e.g., Pursuing strategic initiatives Addressing routine data-center Pursuing innovation/R&D
surprises) operations


Outsourcing

Q26: What methods -- if any -- do you use to augment your
internal staff's capacity in order to accomplish more than
you could on your own? Please select all that apply.
0% 20% 40% 60% 80% 100%

Using outside consultants 57%

Using a managed service provider 41%

Using an IT outsourcing vendor to completely outsource one or
39%
more data center functions

Using an IT outsourcing vendor to co-source one or more data
37%
center functions

Using "infrastructure as a service" for some things 29%

Moving certain applications to "the cloud" (i.e., SaaS) 28%

Using "platform as a service" for some things 17%


Outsourcing

Q27a: What factors influenced your decision to consider
using outside consultants?
(Only asked of those who are at least exploring this tactic)
1 - Not a factor at all 2 - Only slightly a factor 3 - A factor 4 - Somewhat a factor 5 - Major factor
100%

90% 20% 20% 16% 18%
21% 22% 21%
26%
80% 40% 42%
70% 31% 28%
30% 27% 28%
60% 37% 30% 33%
5%
50%
26%
40% 28%
30% 32% 33% 34%
30% 27% 36%
31%
30%
20% 29% 12%
12% 11% 10%
11% 12%
10% 8% 8% 9%
11% 9% 12% 11% 8%
3% 4% 7% 6% 5%
0% 2%
Access to Ease staffing Need for 24 Improve Want to Lower Mitigate Other Regulatory Predictability
expertise challenges x 7 coverage service focus on overall cost security risks (please requirements in expenses
levels core explain)
business


Outsourcing

Q27b: What factors influenced your decision to consider
using an IT outsourcing vendor to completely outsource
one ore more data center functions?
100%
12%
90% 22% 20% 18% 19% 18% 20%
27% 24%
34%
80% 17%
70%
34% 33% 32% 33% 31%
60% 34% 29%
33% 30%
50% 30%
40% 7%
31% 35% 36% 33%
30% 32% 33% 33%
28%
20% 29%
35%
9% 10%
10% 7% 8% 8% 10% 9%
7%
3% 4% 5% 4% 5% 8% 4% 6%
0% 3% 3%
Access to Need for 24 Improve Ease staffing Lower Regulatory Predictability Want to Mitigate Other
expertise x 7 coverage service challenges overall cost requirements in expenses focus on security risks (please
business


Outsourcing

Q27c: What factors influenced your decision to consider
using an IT outsourcing vendor to co-source one ore more
data center functions?
100%
12%
90% 22% 23% 22% 22% 24% 21% 20%
29%
34% 15%
80%
70%
32% 31% 31% 31%
60% 35% 32% 29% 26%
32%
50% 30%
7%
40%
30% 30% 32% 32% 36%
30% 30% 33%
30%
20% 29% 41%
10% 10% 12% 10% 9%
6% 9% 8% 9%
5% 4% 4% 4% 6% 4% 6% 8% 4%
0% 2%
Access to Need for 24 Ease staffing Improve Mitigate Predictability Lower Regulatory Want to Other
expertise x 7 coverage challenges service security risks in expenses overall cost requirements focus on (please
business


Outsourcing

Q27d: What factors influenced your decision to consider
using a managed service provider?
100%
13%
90% 22% 21% 21% 23% 20% 20% 22%
28%
34%
80% 13%

70%
30% 30% 28% 30% 29% 27%
60% 30% 25%
29%
26%
50%
8%
40%
31% 32% 32% 34%
30% 33% 36% 34%
31% 31%
20% 40%
11% 11% 9% 12%
10% 7% 10% 9% 10%
6% 9%
3% 5% 4% 7% 5% 5% 6% 6%
0%
Access to Need for 24 Improve Mitigate Ease staffing Want to Lower Regulatory Predictability Other
expertise x 7 coverage service security risks challenges focus on overall cost requirements in expenses (please
business


Outsourcing

Q27e: What factors influenced your decision to consider
moving certain applications to "the cloud" (i.e., SaaS)?
100%
11%
90% 21% 21% 21% 23% 21%
26% 28% 25%
30%
80% 14%

70%
30% 26%
32% 31% 27% 25%
60% 29%
32% 28% 25%
50%
6%
40%
31%
30% 30% 35%
30% 28% 29% 30% 31%
27%
20% 44%
11%
8% 8% 9% 11% 11%
10% 7% 10% 9%
8% 8% 8% 7% 6% 7% 8% 7% 11%
0%
Need for 24 Lower Access to Improve Ease staffing Predictability Mitigate Want to Regulatory Other
x 7 coverage overall cost expertise service challenges in expenses security risks focus on requirements (please
business


Outsourcing

Q27f: What factors influenced your decision to consider
using "infrastructure as a service" for some things?
100%
11%
90% 24% 24% 23% 21% 23%
26% 25% 27% 25%
80% 14%

70%
27% 23%
60% 30% 30% 30% 26% 27% 29% 25%
30%
50%
7%
40%
30% 34%
30% 28% 29% 28% 30% 31% 32%
31%

20% 42%
10%
7% 10% 11% 9% 9% 12%
10% 8% 10%
9% 7% 7% 9% 8% 12% 8%
6% 6%
0%
Need for 24 Lower Ease staffing Want to Access to Mitigate Improve Regulatory Predictability Other
x 7 coverage overall cost challenges focus on expertise security risks service requirements in expenses (please
core levels explain)
business


Outsourcing

Q27g: What factors influenced your decision to consider
using "platform as a service" for some things?
100%
13%
90% 23% 22% 18%
25% 23% 27% 25%
29% 28%
80% 11%
18%
70%
21%
29% 26% 27% 21% 22% 24% 28%
60% 24%
50%
4%
41%
40%
29% 31% 32% 39%
35%
30% 31% 34% 37%

20% 44%
11% 9% 11%
7% 6% 4% 13% 11% 12%
10%
9% 8% 9% 10% 11% 12%
6% 6% 6%
0%
Need for 24 Improve Access to Mitigate Lower Want to Ease staffing Predictability Regulatory Other
x 7 coverage service expertise security risks overall cost focus on challenges in expenses requirements (please
business


Outsourcing

Q28a: What kinds of tasks are you (or will you consider)
outsourcing with outside consultants?
0% 10% 20% 30% 40% 50%

Server maintenance 44%

Backup and recovery 43%

IT service business-continuity 41%

Storage management 40%

Simple, non-strategic applications 38%


Server virtualization 35%

Automation of routine tasks 33%

Email archiving 32%

Strategic, mission-critical applications 29%



Outsourcing

Q28b: What kinds of tasks are you (or will you consider)
outsourcing with an IT outsourcing vendor to completely
outsource one or more data center functions?
0% 10% 20% 30% 40% 50%






Email archiving 41%







Outsourcing

Q28c: What kinds of tasks are you (or will you consider)
outsourcing with an IT outsourcing vendor to co-source
one or more data center functions?
0% 10% 20% 30% 40% 50%






Email archiving 39%







Outsourcing

Q28d: What kinds of tasks are you (or will you consider)
outsourcing with a managed service provider?
0% 10% 20% 30% 40% 50%



Email archiving 41%










Outsourcing

Q28e: What kinds of tasks are you (or will you consider)
outsourcing by moving certain applications to "the
cloud?"
0% 10% 20% 30% 40% 50%










Email archiving 36%



Outsourcing

Q28f: What kinds of tasks are you (or will you consider)
outsourcing with "infrastructure as a service?"
0% 10% 20% 30% 40% 50%








Email archiving 34%





Outsourcing

Q28g: What kinds of tasks are you (or will you consider)
outsourcing with "platform as a service?"
0% 10% 20% 30% 40% 50%








Email archiving 33%





Outsourcing impact on satisfaction

Q29: Over the past two years, how do you think the use of
outsourcing has impacted internal users' satisfaction with
the organization's data centers?
0% 20% 40% 60% 80% 100%

5%
Much less satisfied
8%

17%
Less satisfied
19%

2008
48%
Neither more satisfied nor less satisfied 2009
40%

27%
More satisfied
30%

3%
Much more satisfied
3%


Staff training budget

Q30: How has your budget for staff training changed in the
last year?
0% 20% 40% 60% 80% 100%

42%
Increased
33%

39% 2008
Stayed the same 2009
46%

19%
Decreased
21%


Staff training budget

Q31: How do you expect your budget for staff training to
change in the next two years?
0% 20% 40% 60% 80% 100%

47%
Increase
38%

34% 2008
Stay the same 2009
47%

20%
Decrease
15%


Staff training

Q32: Is the training and development of your staff viewed
as strategic or tactical?
0% 20% 40% 60% 80% 100%

69%

Strategic

71%

2008
2009

31%

Tactical

29%


Service Levels


Metrics studied

Q33: Which of the following metrics do you use in the data
center to measure formal service level agreements with
other parts of the organization specifying the level or
nature of IT services expected?
Mark all that apply.
0% 20% 40% 60% 80% 100%

Performance 73%

Uptime 55%

Responsiveness 55%

Data loss 32%



IT service expectations

Q34: Which best describes how the level of IT service
expected by other parts of the organization is changing?
1 - Falling rapidly 2 - Falling gradually 3 - Neither rising nor falling 4 - Rising gradually 5 - Rising rapidly
100%
5%
13%
90% 23% 21%
28%
80% 33%
24%
70%

60%
46%
47% 40%
50%
40%
40%
51%
30%

20% 27%
26% 29%
17%
10%
7%
3% 3% 6% 5% 5%
0% 0% 0% 0%
Performance Uptime Responsiveness Other (please specify) Data loss


IT service expectations

Q35: Is meeting the service levels demanded by other
parts of the organization becoming easier or difficult?
1 - Much easier/less costly 2 - Easier/less costly 3 - Neither easier nor more difficult
4 - More difficult/costly 5 - Much more difficult/costly
100%
9% 5%
11% 11%
16%
90%
26%
80%
34% 28%
70% 35% 29%

60%

50%
51%
40% 44%
40% 41%
39%
30%

20%
12%
10% 13% 14% 13%
13%
4% 7%
0% 2% 2% 2%
Performance Uptime Responsiveness Data loss Other (please specify)


IT service satisfaction

Q36: Does it seem that the users in other parts of the
company are becoming more or less satisfied with the
level of service received?
1 - Much less satisfied 2 - Less satisfied 3 - Neither more nor less satisfied 4 - More satisfied 5 - Much more satisfied
100% 2% 4%
5% 6% 8%
90%

80% 33% 35% 30% 32%
29%
70%

60%

50%
39% 42% 40% 40%
40% 44%

30%

20%
18% 15%
18% 16% 14%
10%
5% 6% 6% 9%
5%
0%
Performance Other (please specify) Responsiveness Data loss Uptime


Applications


Applications supported

Q37: How many applications do you support for your
customers/users?
(Medians shown)
0 10 20 30 40 50

Total apps 46

Off the shelf enterprise applications 10

Custom enterprise applications 10

Off the shelf departmental applications 10

Custom departmental applications 8

SaaS enterprise applications 5

SaaS departmental applications 5


Growth in application use

Q38: How would you characterize the growth rate of each
of these application areas?
1 - Shrinking quickly 2 - Shrinking somewhat 3 - Staying the same 4 - Growing somewhat 5 - Growing quickly
100%
13% 11% 10% 11%
15% 15%
90%

80%
25% 24%
28%
70% 30%
34% 33%

60%

50%

40% 54%
50% 55%
46%
30% 44%
45%
20%

10%
8% 9% 7% 8%
5% 7%
0% 1% 1% 3% 2% 3% 4%
Off the shelf Custom enterprise Custom departmental Off the shelf SaaS enterprise SaaS departmental
enterprise applications applications departmental applications applications
applications applications


Private cloud computing

Q39: What is your involvement with private cloud
computing?
0% 10% 20% 30% 40% 50%

Not being considered 21%

Early discussion stages 25%

Planning 30%

Trial stage 9%

Implementing 11%

Implementation already completed 4%


Private cloud computing

Q40: Why are you considering/using private cloud
computing?
0% 20% 40% 60% 80% 100%

Efficiency 53%

Reliability 44%

Reduce capital costs 43%

Reduce operating expenses 41%

Ease staffing issues 36%

Green 36%

Make it easier to add/remove infrastructure 35%

Infinite scalability 32%

Avoid over-provisioning 25%



Public cloud computing

Q41: What is your involvement with public cloud
computing?
0% 10% 20% 30% 40% 50%

Not being considered 28%

Early discussion stages 23%

Planning 25%

Trial stage 10%

Implementing 9%

Implementation already completed 4%


Public cloud computing

Q42: Why are you considering/using public cloud
computing?
0% 20% 40% 60% 80% 100%

Efficiency 47%

Reliability 42%

Reduce capital costs 38%

Reduce operating expenses 38%

Ease staffing issues 35%

Make it easier to add/remove infrastructure 33%

Green 33%

Infinite scalability 32%

Avoid over-provisioning 28%



Cloud computing growth

Q43: How would you characterize the growth rate of each
of these cloud computing areas over the next 12 months?
1 - Shrinking quickly 2 - Shrinking somewhat 3 - Staying the same 4 - Growing somewhat 5 - Growing quickly
100%
13%
90% 19%

80%

70% 32%
36%
60%

50%

40%

30% 48%
41%
20%

10%
3% 4%
0% 1% 3%
Private cloud computing Public cloud computing


Servers


Server types

Q44a: For each of the following types of servers, roughly
how many do you think your organization's data centers
have running worldwide in production?
0 5 10 15 20 25 30

Windows based physical servers 25

Linux based physical servers 12

HP-UX based physical servers 11

IBM-AIX based physical servers 10

Sun Solaris based physical servers 10

Other types of physical servers 10


Server types

Q44b: For each of the following types of servers, roughly
how many do you think your organization's data centers
have running worldwide, not in production?
0 2 4 6 8 10 12

Windows based physical servers 10

HP-UX based physical servers 10

Linux based physical servers 8

Sun Solaris based physical servers 7

Other types of physical servers 7

IBM-AIX based physical servers 6


Server types

Q45: Do you expect the number of each type of server to
decrease, stay the same, or increase in the next 12
months?
1 - Significantly decrease 2 - Somewhat decrease 3 - Stay about the same
4 - Somewhat increase 5 - Significantly increase
100% 4% 4% 3% 4%
7% 6%
90% 14% 13% 10% 8%

23% 22%
80%

70%

60%
61%
61% 62% 70%
50% 44%
52%
40%

30%

20% 15%
13% 13% 17%
12% 10%
10%
12% 9% 8% 9% 8%
7%
0%
Linux based Windows based Sun Solaris based IBM-AIX based HP-UX based Other types of
physical servers


Types of CPU

Q46: What percentage of your organization's servers run
each of these types of CPUs?
0% 20% 40% 60% 80% 100%

Intel 70%

AMD 20%

Other CPUs 10%


Types of CPU - Expectations

Q47: Do you expect use of these CPUs to decrease, stay
the same, or increase in the next 12 months?
1 - Significantly shrink 2 - Somewhat shrink 3 - Stay the same 4 - Somewhat grow 5 - Significantly grow
100%
9% 7%
90%
28% 15%
80% 25%

70%

60% 27%

50%
63%
40%
56%

30%
43%
20%

10% 10%
7%
2% 3% 5%
0% 0%
Intel AMD Other CPUs


Server utilization

Q48: Overall, what would you estimate is your
organization's average percent utilization of the capacity of
its data-center servers?
100%

90%

80%

70%
60% 60%
60%

50%

40%

30%

20%

10%

0%
2008 Median 2009 Median


Server consolidation

Q49: Which of the following best describes your data
center's involvement with server consolidation?
0% 10% 20% 30% 40% 50%

13%
Not being considered
17%

19%
Early discussion stages
20%

29%
Planning
30% 2008
2009
11%
Trial stage
10%

23%
Implementing
18%

6%
Implementation already completed
5%


Server consolidation

Q50: Which levels of servers are you considering
consolidating? Please mark all that apply.
(Only asked of those who are at least in trial stages for server
consolidation)
0% 20% 40% 60% 80% 100%

39%
Servers in test/development environments
52%

55%
Servers in use that are relatively unimportant
61% 2008
2009

49%
Most of the important servers
44%

25%
Mission-critical servers
20%


Server virtualization

Q51: Which of the following describes your data center's
involvement with server virtualization/virtual-machine
technologies?
0% 10% 20% 30% 40% 50%

15%
Not being considered
18%

17%
Early discussion stages
18%

27%
Planning 2008
29%
2009
13%
Trial stage
11%

21%
Implementing
17%

7%
Implementation already completed
7%


2010 State Of The Data Center

2010 State Of The Data Center

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2010 State Of The Data Center