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FOREWORD




                                                                                                     International Group Publisher
                                                                                                           Sven Boermeester

                                                                                                  Publisher & Managing Group Editor
                                                                                                              Lisa Durante

                                                                                                                Publisher
                                                                                                             Imad Abdel Hadi


           Welcome to ‘Best of Jordan’                                                                      General Manager
                                                                                                            Ammar Abdel Hadi

           vol. 2, where the Kingdom’s                                                                      Project Manager
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           achievers are brought                                                                            Account Manager
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           together to tell their colorful                                                                        Editor

           stories to the world.                                                                              Mirna Khalfawi

                                                                                                              Senior Writer
                                                                                                             Sameh Abu Jarur
           In this unique publication, Jordan’s business, investment, art and tourism
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           facets are landscaped in the finest publishing model held in your hands. ‘Best
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           of Jordan’ showcases companies of positive contributions to the country at
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           Through vibrant visuals and perceptive editorials, this fresh second volume
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                                                                            4   Best of Jordan
Team
                     ‘Best of Jordan’




Best of Jordan   5
TA B L E O F C O N T E N T S




CHAPTER 1 / PAGE 10   CHAPTER 2 / PAGE 32             CHAPTER 3 / PAGE 48
BEST OF JORDAN        HOSPITALITY &                   BANKING &
                      DINING                          INVESTMENT




CHAPTER 7 / PAGE 88   CHAPTER 8 / PAGE 110            CHAPTER 9 / PAGE 124
TOURISM               NGOs                            FILM MAKING
DESTINATIONS                                          IN JORDAN




                                 6   Best of Jordan
CHAPTER 4 / PAGE 62     CHAPTER 5 / PAGE 72       CHAPTER 6 / PAGE 78
CORPORATE COMPANY       MEDIA & MARKETING         HEALTH & WELLNESS
PROFILES




CHAPTER 10 / PAGE 134   CHAPTER 11 / PAGE 150
CREATIVE PIONEERS       SPORTS & LEISURE




                             Best of Jordan   7
8   Best of Jordan
Best of Jordan   9
“Our ambition should be to rule ourselves, the true kingdom for each one of us;
and true progress is to know more, and be more, and to do more.”
                                                                    -Oscar Wilde
Best of Jordan
     CHAPTER ONE
The Greater Amman Municipality
BEST OF JORDAN



                 Metropolitan Growth                                                                             “A livable city is an organized city with a soul”
                                                                                                                                                   -GAM’s motto




                                                              The Greater Amman Municipality’s (GAM) motto, as articulated by HE Mayor Omar Maani,
                                                              reflects the dreams and aspirations of the 2.2 million inhabitants of the vibrant capital of
                                                              Amman. It is an embodiment of the upbeat optimism of a city waking up to a new era. It
                                                              was this same spirit that helped it gain the World Leadership Award in December 2007, and
                                                              manifest its ambitious plans as identified in the innovative Amman Master Plan. The Award
                                                              propelled the city into global recognition, and GAM into a predominant role in the realization
                                                              of that vision.




                   “ ‘A livable city is an organized city
                   with a soul,’ that is the motto that
                   we at Greater Amman Municipality
                   are working to solidify. Our goal
                   is to maintain the city’s heritage,
                   regenerate the urban spaces and
                   create more public spaces for the
                   community to interact outdoors.
                   By achieving that goal, we will have
                   an inclusive city and maintain the soul
                   of Amman. Amman is our special city
                   and capital; there are many projects
                   that we are embarking upon, such
                   as increasing the green space, play
                   grounds, and facilities for families and
                   youth to interact and exchange ideas.
                   The Greater Amman Municipality is
                   also engaged in the culture movement
                   of Amman; we believe our young
                   society have talent that needs to be
                   fostered and encouraged.”


                                     HE Mayor Omar Maani




                                                                                  12   Best of Jordan
Faced with expansion in 2007 from 700 square         The High Rise Towers district includes four
km to 1700 square km, and an expected                separate zones. Firstly is Amman’s New Central
population growth to reach 6.4 million in 2025,      Business District (CBD), which is more commonly
Amman’s Master Plan was seen as a critical and       referred to as the Abdali development site -
necessary milestone. GAM’s role predominately        Amman’s upcoming major urban re-generation
focuses on the city’s key infrastructures to make    project - set to become a national and regional
it more livable and more attractive to tourism       business hub. Secondly, the Central Parkway,
and foreign investment alike. Additionally, GAM      comprising of a parkway development with four
concentrates on improving the livelihood of its      clusters of mid-rise developments nestled in a
community through the promotion of industrial,       park setting in Abdoun Area. The third district,
commercial, and residential growth. This             the Amman Northern Gateway, is located in
concentration encompasses five distinctive           Al-Jubayhah north of Al-Shaheed Ring Road
strategies and policies; The High Rise Towers        and east of the Queen Rania Road that serves
Plans, The Corridors Intensification Strategy, The   the University District and Al-Hussein Youth
Interim Rural Residential Policy, The Airport Land   City. Finally, the Amman Southern Gateway is
Use Concepts Plans, and the Interim Industrial       adjacently located east of the Airport road, and
Land Plans.                                          framed by Wadi Abdoun Corridor Road and
                                                     Jabal Arafat Road. It is the southern gateway into
                                                     Amman located at the Airport Road.

             Best of Jordan   13
BEST OF JORDAN




                 Under the Corridor Intensification Strategy, GAM    the character of some of Amman’s major                improve the public transit system throughout
                 will encourage a variety of developments to         corridors into streets that will ‘define’ the city.   the city, based on the belief that sustainable
                 ensure adequate transportation, urban design        Zahran Street, a main pillar of these efforts, is     growth of Amman can only be achieved with the
                 and other considerations such as creating a         being revitalized with green boulevards, lined        implementation of a modern transit system.
                 pedestrian and green city. A major part of the      with mixed use residential, commercial and
                 Corridor Intensification Strategy is to transform   retail developments. The strategy also seeks to




                                                                                           14   Best of Jordan
The stated purpose of the Interim Rural
Residential Policy is to protect valuable
agricultural lands, support traditional lifestyles,
and create a connected natural heritage system.
The Interim Rural Residential Policy comes as
a response to increasing interest in residential
developments, particularly large scale compound
and gated community developments in GAM’s
urban fringe and rural areas. In order to tackle
these challenges, the Amman Master Plan has
designated four rural growth areas around which
future developments will be clustered. Located
around existing villages, these future centers
rationalize previous subdivision approvals,
facilitate greater community self sufficiency, and
allow for greater coordination of infrastructure.

The Amman Airport Corridor is the primary
spine of the Capital Region – linking it with the
Queen Alia Airport as well as the new Amman
Development Corridor. The Corridor has been
undergoing enormous development pressure
to accommodate new residential, commercial,
cultural and recreational facilities. The Airport
Corridor will provide Amman’s residents with
safe, easy access to all parts of the city, while
serving as a primary traffic and transit corridor
while retaining its green character. Also, it will




                                                      create new open spaces that will preserve and          As the city of Amman embarks on the path to a
                                                      celebrate agriculture, while protecting Amman’s        brighter future with GAM at its helm, it has never
                                                      limited remaining forests. The principles strongly     forgotten its soul. The GAM plans and strategies
                                                      encourage compact urban growth that will allow         have internalized the hopes of its residents, the
                                                      for the most efficient use of existing services, the   diversity of its culture, and the splendor of its
                                                      promotion of increased transit utilization, and the    history. The fulfillment promise that the year 2025
                                                      improvement of pedestrian accessibility.               holds, will certainly inch us closer to international
                                                                                                             modernity scales, but most importantly, it shall
                                                      Finally, Industrial areas will be concentrated         crown Amman’s magnificent legacy.
                                                      in selected areas where growth can be
                                                      accommodated with appropriate access to
                                                      housing, transit and other urban amenities,
                                                      in addition to ensuring that they are efficiently
                                                      connected through staged servicing and
                                                      transportation infrastructure. The creation of
                                                      industrial clusters will provide Amman with the
                                                      ability to stage infrastructure improvements with
                                                      considerable cost savings, while complementary
                                                      productive units will facilitate synergies and
                                                      generate sustainable competitive advantage that
                                                      will boost clusters’ performances.


                                                                                                                                        www.ammancity.gov.jo

                                                                    Best of Jordan   15
Jordan Investment Board
BEST OF JORDAN




                 The Jordan Investment Board (JIB) is a world
                 class agency entrusted with promoting
                 Jordan as a unique destination for foreign
                 direct investment, and sustaining domestic
                 investment to achieve economic prosperity
                 in Jordan. Dr. Maen Nsour, Chief Executive
                 Officer - JTB, reflects on the elements of
                 facilitating investment in Jordan.




                                                                Jordan has passed a number of laws for                How did the designation of JIB as an
                                                                facilitation of foreign investment, which             individual unit accelerate the endorsement
                                                                would you say have been most significant?             of investment in Jordan?

                                                                The Investment Promotion Laws No. 16 of 1995          Creating the Jordan Investment Board as an
                                                                and No. 68 of 2003 were created to enhance            independent organization since 1995, came
                                                                investor confidence, and provide tax and custom       about as result of the forward Hashemite and
                                                                duty incentives for foreign and domestic investors    governmental vision of making Jordan the
                                                                conducting projects within qualified sectors in       business and investment hub of the region.
                                                                Jordan. Incentives include income tax breaks for      Sustained economic growth through constant
                                                                10 years reaching up to 75%, and exemption from       domestic and foreign investment aims at
                                                                custom duties and sales tax on all fixed assets.      creating new job opportunities, increasing
                                                                Furthermore, the law stipulates equal treatment       national exports, and transferring knowledge and
                                                                to Jordanian and non-Jordanian investors,             technology. Designating an individual unit enabled
                                                                freedom of ownership, right to manage, freedom        a focused and specialized promotional effort of
                                                                to remit profits and proceeds abroad, and the         investment opportunities in the Kingdom, created
                                                                prevalence of international legal measures.           a facilitating body to increase efficiency of the
                                                                                                                      investment setting up process, by reducing the
                                                                Qualified sectors in the current Investment           timeframe of setting up a business in JIB’s One
                                                                Promotion Law are: industry, agriculture, hotels,     Stop Shop facility, and enacted an Investment
                                                                hospitals, maritime transport and railways, leisure   Promotion Law providing investors with financial
                                                                and recreational compounds, convention and            exemptions. Finally, it ensured investor feedback
                                                                exhibition centers, transportation & distribution     through JIB’s mandate for policy advocacy to
                                                                of water, gas & oil, call and contact centers,        relay investor experience and constantly improve
                                                                research and development. To meet the                 the investment climate.
                                                                growing needs and adapt to international direct
                                                                Investment trends in 2008, a new Investment           Since the establishment of JIB as the focal
                                                                Promotion Law and Non-Jordanian Investment            point for investment in the Kingdom, we have
                                                                Regulations were drafted to better suit the           been committed to providing investors with an
                                                                country’s economic activities and foreign direct      array of impeccable services before, during, and
                                                                investment trends. The new law includes more          after investment, becoming the ‘one window’
                                                                sectors and further benefits for investors in order   for most investment related needs. Prospective
                                                                to adapt to changing needs, and enhance the           investors can obtain full information and first
                                                                investment climate in Jordan.                         hand explanations on investment opportunities;
                                                                                                                      several are anchored with offered pre-feasibility
                                                                                                                      studies, information about legal issues, incentives
                                                                                                                      and tax implications, repatriation of profits, and
                                                                                                                      procedures governing setting up projects in
                                                                                                                      Jordan. When the investor reaches the advanced
                                                                                                                      stage of proceeding with setting up their project,


                                                                                      16   Best of Jordan
they may obtain necessary registration and
licenses at JIB’s One Stop Shop (OSS), which
offers streamlined procedures as our JIB after-
care department ensures investor satisfaction.

Therefore, independence enabled flexibility of
action plans and activities in order to reach
the target of elevating Jordan’s image, and
enhancing its investment environment, coupled
with the comprehensive provision of crucial
investor services. Projects benefiting from
the investment promotion law in 2007 alone
amounted to $3 billion USD, not to mention the
wide array of image building and awareness
activities conducted by the organization.

JIB (Jordan) has major worldwide market              series of rigorous reforms. The WTO membership      had negotiated, after Canada, Mexico and Israel,
access. Which affiliations are considered as         guarantees quality and access of Jordanian          and the first with an Arab country. According
your most prominent?                                 products to more than 152 countries. Whereas,       to the Department of Statistics, exports to the
                                                     access to the Arab, US and European markets is      US increased by 1761% from 2000 to 2007.
A series of economic reforms between 1989 and        enabled by signed Free Trade Agreements which       Additionally, Jordan signed the Qualifying
2004 enabled Jordan to leverage on good-will         aim at promoting economic relations, developing     Industrial Zones (QIZ) Agreement with the US
long enjoyed with our neighbors in the Middle East   partnerships between those countries, and           in 1996. These zones provide duty and quota
and other countries, and to enter a wide range of    diminishing trade barriers to enhance economic      free access to the U.S. market for products
bilateral and multilateral trade agreements. Our     and technological development. First, the Greater   manufactured in Jordan. Currently, there are
trade agreements give us access to more than         Arab Free Trade Agreement (1998) allows free        13 Qualified Industrial Zones in Jordan (three of
one billion customers. Strong and increasing         access to 17 Arab countries including the largest   which are governmental). The third agreement
exports capitalizing on trade agreements,            Arab markets: Saudi Arabia, Egypt, Syria, Iraq,     allows access to the European market through
resulted in a value increase of Jordanian goods      UAE, Oman, Bahrain Qatar, Morocco, Palestine,       signing the Jordan-EU Association Agreement
sold abroad by 186% from 1996 to 2006.               Kuwait, Tunis, Libya, Sudan, and Yemen.             in 1997, which entered into force in 2002.
                                                     Second, the Jordan-US Free Trade Agreement          Regarding access with the Asian market, Jordan
Jordan has been a member of the World Trade          (FTA) signed in 2000 with the US, which was         signed a free trade agreement with Singapore
Organization (WTO) since the year 2000, after a      the fourth Free Trade Agreement that the US         in 2004. Jordan is currently negotiating trade

                                                                  Best of Jordan   17
BEST OF JORDAN




                 agreements with both Turkey and Canada.
                 Moreover, Jordan has signed protection and
                 promotion of investments agreements with
                 35 countries, aiming to promote economic
                 cooperation, activate the flow of private capital
                 and transfer of technology, and further stimulate
                 economic development. Such agreements create
                 and maintain a stable investments framework,
                 essential for maximizing the utilization of
                 economic resources and improving overall living
                 standards. Jordan also signed another avoidance
                 of double taxation with 30 countries.

                 What strategies does JIB implement in
                 meeting common investment challenges?

                 As part of our mission to enhance the investment
                 environment and experience in Jordan, JIB
                 embarked on several initiatives that have been
                 already implemented such as the OSS, active
                 outward promotion, and the Investment Map,
                 whereas several others are underway. JIB aims
                 to overcome challenges by studying the situation,
                 developing solutions through holistic strategies,




                                                                     and most importantly implementing action plans      will launch public and private sector initiatives
                                                                     stemming from their examination, and finally        and support strategic programs in target areas.
                                                                     monitoring their success.                           The study resulted in seven complementary
                                                                                                                         pillars which are: Investment Policy, Investment
                                                                     Currently, there are several challenges JIB         Promotion and Facilitation, Trade Policies,
                                                                     is addressing. For one, Jordan is faced with        Competitiveness        Policies,   Tax      Policy,
                                                                     the challenge of enhancing the international        Human Resources Development, and Public
                                                                     competitiveness      of    Jordan’s   investment    Administration. We are currently in the fourth and
                                                                     environment in order to transform Jordan into       final stage of developing the implementation plan
                                                                     a global business and investment hub, driving       with actionable remedies.
                                                                     in foreign and domestic direct investments.
                                                                     Thus, JIB has worked on drafting a National         Second, JIB developed an Internal Strategy (IS)
                                                                     Investment Strategy (NIS), building on previous     to meet growing investor needs, and ensure
                                                                     initiatives such as the National Agenda to guide    a matching internal organizational model to
                                                                     the country’s investment efforts in promoting       match them. Sub strategies were born, such
                                                                     investments within priority sectors, and            as investor service process automation and
                                                                     streamlining the government’s efforts towards       internal processes, development of follow-up
                                                                     mutual goals and targets. NIS’s development will    and investor care services, development of
                                                                     allow Jordan to compete effectively in the global   matchmaking and partnerships, the elevation
                                                                     market place, and will essentially serve as a       of both research and development capabilities,
                                                                     strategic planning tool to guide the government,    and transforming JIB into a learning organization.
                                                                     investors and entrepreneurial talent. As a high     This will entail organizational restructuring and of
                                                                     level strategy that sets out Jordan’s national      course, organizational reform.
                                                                     policies, objectives, and investments’ target, it

                                                                                          18   Best of Jordan
BEST OF JORDAN
What sort of activities do you employ                  Which are the most competitive investment
internationally in promoting Jordan as an              sectors at the moment?
ideal investment destination?
                                                       Several sectors in Jordan hold unique, competitive
JIB’s mission of positioning Jordan as a favorable     advantages regionally and globally, while
investment environment with lucrative investment       other sectors present opportunities with great
opportunities is realized through several activities   growth potential. An initiative JIB conducted,
such as, conducting ‘Investment Climate’               was analyzing Jordan’s economy followed with
Seminars, targeted out-border promotion,               sectoral examination. Later, the ‘Investment
and participating in international economic            Map’ was born producing 150 project concepts,
and investment forums. Additionally, we have           75 of which have pre-feasibility studies. Fifteen
prepared a creative, modern advertising                sectors where identified with a unique set of
campaign to spread awareness through audio-            differentiators to attract FDI, comprehensive
visual channels, and highlight Jordan’s offered        and systematic evaluation of such sectors as
opportunities. JIB’s specialized promotional team      Information and Communication Technology
and foreign offices in Kuwait, UAE, Qatar and          (ICT), Pharmaceutical and Healthcare, Tourism,
China, and an active team in the US enable the         Infrastructure, Energy and Utilities, Chemicals
execution of these activities.                         and Allied Products, Mining and Processing,
                                                       Agriculture and many others.
During Investment climate seminars, potential
investors learn about not only the climate,            Jordan’s sectoral advantages and opportunities
but also of the advantageous sectors Jordan            are supported by the favorable macro-economic
offers; sectoral presentations are carried by          environment from a growing GDP at 6% , tripled
representatives from Jordanian public and private      total factor productivity reaching 3%, a low
sectors. These seminars are followed with one-         inflation rate in single digits at 6.25% (2006),
to-one matchmaking meetings, where potential           a diminishing public debt, increasing exports
investors examine partnership opportunities.           and foreign reserves; the availability of resources
Such seminars have resulted in interesting             especially the young, talented and educated
partnerships and relationship building throughout      workforce; availability of space and enabling
the years. They also managed to reinforce              platforms such as business parks and industrial
Jordan’s positive image.                               estates; the modern infrastructure and extensive
                                                       communication network; and the accessibility to
An innovative promotional activity has targeted        healthy banking and financial services, as well as
outward promotion, entailing extensive country         a growing stock market. Further encouragement
studies. Based on Jordan’s economical needs            is provided with attractive tax and custom
and sectoral strengths, countries were analyzed        incentives,    and    streamlined      government
resulting in priority sectors along with the           procedures and commitment.
identification of potential companies, followed
with targeted missions to their respective
countries. Through planning and follow-up, these
missions have shown considerable heightened
interest.

Presence in strategic countries such as Kuwait,
UAE, Qatar, Kuwait and the US, coupled with
close collaboration with Jordan’s embassies
worldwide, endorses a continuous market
presence situated closer to potential investors,
thus strengthening relationships.




                                                                            www.jordaninvestment.com

              Best of Jordan   19
His Majesty King Abdullah II
BEST OF JORDAN




                 “My priority is a better life for all Jordanians. My vision for the new Jordan
                 is one of a national rejuvenation and global integration. A great people with
                 a positive drive… Motivated to perform their best…And have the energy to
                 excel. I believe in my people. Jordanians, who built achievements of the
                 past, can and will work for a better future. A future that is based on true
                 capabilities, and economic opportunities. “
                                                                                          His Majesty King Abdullah II

                 Born in Amman on January 30, 1962, King             His Majesty King Abdullah has become an
                 Abdullah II Ibn Al Hussein is the 43rd generation   inspirational and liberating force on all levels.
                 direct descendant of the Prophet Muhammad           Embracing globalization, King Abdullah has
                 (Peace Be Upon Him). His Majesty assumed            committed himself to building on the late King’s
                 his constitutional powers as monarch of the         legacy to further institutionalize democratic
                 Hashemite Kingdom of Jordan on February 7,          and political pluralism in Jordan. His Majesty
                 1999, the day his father, the late King Hussein,    has exerted extensive efforts in ensuring
                 passed away.                                        sustainable levels of economic growth and social




                                                                                                                         development aimed at improving the standard of
                                                                                                                         living of all Jordanians. Additionally, His Majesty
                                                                                                                         tirelessly works to modernize Jordan’s information
                                                                                                                         technology and educational systems.

                                                                                                                         King Abdullah also actively championed Jordan’s
                                                                                                                         ascension to the World Trade Organization
                                                                                                                         achieved in April 2000, and ratified agreements
                                                                                                                         for the establishment of a free trade area with
                                                                                                                         the United States of America, the European
                                                                                                                         Union, the European Free Trade Association
                                                                                                                         countries, and sixteen Arab countries. King
                                                                                                                         Abdullah has also been involved in the drive
                                                                                                                         for national administrative reform, as well as
                                                                                                                         governmental transparency and accountability.
                                                                                                                         Working on the advancement of civil liberties,
                                                                                                                         the King has earned Jordan recognition as one
                                                                                                                         of the most progressive countries in the Middle
                                                                                                                         East. Moreover, King Abdullah has been involved
                                                                                                                         in enacting legislation essential to guaranteeing
                                                                                                                         women a full role in the Kingdom’s socio-
                                                                                                                         economic and political life.

                                                                                          20   Best of Jordan
Improving Living Standards

King Abdullah has made improving the living
standards of Jordanians a top priority, and
under his leadership, significant steps have
been taken to revitalize the economy in order to
achieve that goal. His initiatives and directives
have helped increase foreign investment and
boost collaboration between the public and
private sectors, all in an effort to elevate citizens’
lifestyles. His Majesty King Abdullah prioritizes
developing the country’s governorates, and
establishing projects designed to improve living
standards and the quality and availability of
public services. The special development zones
– in Aqaba, Mafraq, Irbid and Maan – all reflect
the kingdom’s efforts to distribute development
and its benefits throughout Jordan, especially
outside the capital. The zones capitalize on each
of their competitive edges to attract investments
in the industrial, logistics, services and technical
fields. The development zones are expected to
attract major investments that would enhance
the country’s exports and provide thousands
of jobs. The Mafraq Special Development Zone
for example, has been conceived as a nine-
square-kilometre estate, mapped to serve as a
transport, logistics and industrial hub serving not
only Jordan, but also neighbors like Saudi Arabia,
Syria and Iraq. The establishments of these zones
in the north and south, aim to help residents in
economically deprived areas boost their income,
as well as attract foreign investment.




                                                                               Decent Housing for Decent Living

                                                                               Launched in February 2008, the Decent Housing
                                                                               for Decent Living is a nationwide initiative;
                                                                               a housing mega-project which involves the
                                                                               construction of some 120,000 housing units over
                                                                               a five-year period. At King Abdullah’s request, the
                                                                               initiative seeks to provide housing for hundreds of
                                                                               thousands of low and limited-income Jordanians,
                                                                               civil servants, Jordan Armed Forces personnel,
                                                                               and civil and military retirees. Decent Housing
                                                                               for Decent Living offers an opportunity to own
                                                                               a decent housing unit at an affordable price,
                                                                               with installments ranging around the same value
                                                                               of rent. More than 150,000 applications have
                                                                               been received by citizens wishing to buy a unit
                                                                               under the initiative. The Royal initiative includes
                                                                               the creation of housing units for low- and
                                                                               limited-income citizens, and seeks to develop
                                                                               comprehensive residential areas. Moreover, the

                                                         Best of Jordan   21
BEST OF JORDAN




                 22   Best of Jordan
surrounding areas of the units will be provided      in serving their country and making a difference
with playgrounds, public facilities, gardens and     in the lives of fellow Jordanians. Following King
multipurpose facilities, ensuring convenience        Abdullah’s directives, the Higher Council of
and full facilities. The housing units which will    Youth is implementing youth programs. All in all,
range from 100-square meters to 160-square           the We Are All Jordan Commission has formed
meters in area, will be offered at affordable        12 working groups, one in each governorate,
prices; the government will provide plots of land    to plan and implement different projects to
and infrastructure free of charge, which means       empower Jordanian youth, while benefiting local
significantly lowered cost. Out of the planned       communities.
120,000 housing units, 75,000 will be located
in the main cities and 25,000 in districts across    A Kingdom of Peace
the country. No down payment is required of new
home-buyers, and the monthly installment shall       Since King Abdullah assumed the responsibility of
not exceed one-third of a beneficiary’s salary.      leadership in 1999, he has picked up his father’s
                                                     mantle as a leader committed to establishing a
‘We are All Jordan’ Youth Commission                 positive, strong role for Jordan within the Arab
                                                     region and the world. His Majesty has been
King Abdullah is devoted to supporting Jordan’s      an ardent champion of peace initiatives to end
youth and to tapping their energy and creativity     the Israeli-Palestinian conflict and civil unrest
to advance Jordan’s development. Under               elsewhere in the region. Most notably, he has
the mandate of His Majesty King Abdullah             been an outspoken advocate of the Arab Peace
II, the We Are All Jordan Youth Commission           Initiative, which seeks comprehensive regional
was established in 2006 to activate youth            peace between Israel and all Arab states. The
participation in the social, cultural, economic      initiative was unanimously endorsed by the Arab
and political spheres. King Abdullah believes that   states and the Palestinians at the 2002 Arab
such an initiative would eventually help pilot the   Summit in Beirut, Lebanon.
rise of a young leadership, capable of excelling




             Best of Jordan   23
Her Majesty Queen Rania
BEST OF JORDAN




                 A sublime role model for successful Arab
                 and Muslim women worldwide, Her Majesty
                 continues to gain remarkable identification
                 for her devotion in meeting the challenges
                 of the century. Hand in hand with King
                 Abdullah’s march towards world peace,
                 both their majesties represent Jordan’s
                 peaceful position as a haven of fidelity
                 and synchronization, enabling a mixture
                 of ethnicities and religions to mold into a
                 single vessel.




                                                               Since becoming Queen in 1999, Her Majesty           the welfare and development of all Jordanian
                                                               Queen Rania’s commitment has transpired             citizens, especially women and children.
                                                               through myriad initiatives and projects. As first
                                                               lady, Queen Rania’s activities focus on issues of   Born in Kuwait to a notable Jordanian family of
                                                               national concern, such as the implementation        Palestinian origin, Her Majesty Queen Rania Al-
                                                               of education, child protection and women            Abdullah (formerly Rania Al-Yasin), completed
                                                               empowerment among significant others. In her        her high school education in Kuwait, and then
                                                               leading quest to position Jordan as a sustained     obtained a Bachelor’s degree in Business
                                                               and modern society, her Majesty’s humane            Administration from the American University in
                                                               enterprises all share an underlying mission         Cairo. Upon graduation, Queen Rania returned to
                                                               towards an interconnected global community.         Jordan and careered in banking and Information
                                                               With Her Majesty’s determined steps in inducing     Technology. His Majesty King Abdullah bin Al-
                                                               national progress, Jordan has witnessed             Hussein (then Prince) and Queen Rania wed in
                                                               prominent advancement with issues relating to       1993, and now have four children: HRH Prince

                                                                                    24   Best of Jordan
Hussein, HRH Princess Iman; HRH Princess              with various independent means of subsistence.
Salma and HRH Prince Hashem.                          The Women’s Access to Entrepreneurship
                                                      Development and Training (WAEDAT) Program,
Her Majesty has channeled her focus into several      launched in June 2005, gave an opportunity
core issues, such as the development of income-       for women to excel through creating their own
generating projects via practiced advancements        business, illustrating Jordan’s stride of developing
in microfinance for improvement of local              community awareness and well being. Also as
families’ quality of life, and the incorporation of   part of her contributive directive to improving the
Information Technology into the educational           quality of life of Jordanian families, Queen Rania
system. Additionally, the Queen has profoundly        serves as the head of the National Council for
involved herself in promoting national tourism        Family Affairs (NCFA), which aims at ensuring
and preserving Jordan’s heritage.                     the right policy environment to support the
                                                      development of family protection and unity.
Her Majesty is universally distinguished for the
eloquent voice of the initiatives she champions       Youtube
on behalf of every one of us. The Queen’s efforts
have brought to life numerous establishments          Internationally, Queen Rania is renowned for
such as the National Team for Early Development,      her world peace aspiration, activating her
the National Team for Family Safety, and “Dar         leading role to inspire the recognition and
Al Aman” Child Safety Centre (the first of its        implementation of cultural understanding and
kind in the Middle East), caring for abused and       awareness, and religious tolerance and co-
neglected children. The Jordan River Foundation       existence. Consequently in March 2008, Queen
is another example of achievement which               Rania launched her very own youtube channel,
represents thousands of women across the              dedicated to breaking down stereotypes about
kingdom who managed to empower their lives            the Arab and Muslim worlds, and to bridging the
                                                      East-West divide.



                                                                    Best of Jordan   25
BEST OF JORDAN




                 An International Presence

                 Regionally and internationally, Queen Rania
                 has campaigned for a greater understanding
                 between cultures in high profile forums such
                 as the Jeddah Economic Forum, the Kennedy
                 School of Government at Harvard University, and
                 the Skoll Foundation in the UK. Queen Rania is
                 on the Board of Directors of several international
                 organizations such as the World Economic
                 Forum (WEF), the United Nations Foundation
                 (UNF), International Youth Foundation (IYF),
                 the Foundation for International Community
                 Assistance (FINCA), and the GAVI Fund. Moreover,
                 Her Majesty is UNICEF’s first Eminent Advocate
                 for Children, World Health Organization Patron for
                 Violence Prevention in the Eastern Mediterranean
                 Region, and The Global Ambassador of Women
                 for Women International.

                 Madrasati

                 Launched in April 2008, Madrasati brings
                 together public, private and non-profit partners in
                 an exciting, new grassroots initiative to renovate
                 public schools in urgent need of repair. Led
                 by Her Majesty, Madrasati enriches learning
                 environments, and enhance opportunities for
                 children in 500 schools across Jordan. The
                 initiative aims at ensuring that each school has
                 an appropriate infrastructure, a child centered
                 environment, and access to quality learning
                 and teaching tools. In achieving its goals, the
                 Madrasati Initiative is implemented under the
                 umbrella of the Jordan River Foundation and
                 other partners; the Ministry of Education, the
                 Jordan Education Initiative, the Royal Health
                 Awareness Society, the Jordan Education
                 Society, the Children’s Museum, the Greater
                 Amman Municipality, the Queen Rania Award
                 for Excellence in Education, UNICEF, INJAZ, and
                 Ruwwad.




                                                                       26   Best of Jordan
KAFA

                      Another of Her Majesty’s prominent initiatives is
                      KAFA, which stemmed from “The National Traffic
                      Awareness Campaign” in 2005. KAFA aims to
                      cooperate with all relevant institutions, public,
                      private, and civil society to accomplish the
                      program’s goal of increasing traffic awareness
                      and fostering a culture of traffic safety that
                      influences behavioral change, and motivates high
                      individuals’ responsibility on the roads.

                      Queen Rania Al Abdullah’s Award for
                      Excellence in Education

                      The Queen Rania Award for Excellence in
                      Education was launched by Their Majesties King
                      Abdullah and Queen Rania in October 2005,
                      in observance of World Teachers’ Day. Aimed
                      at accomplishing educational excellence by
                      measuring, advancing, and honoring merit and
                      achievement in teaching, the award’s mission is
                      to set and communicate national standards of
                      excellence, reward individuals and institutions
                      accordingly, and develop inspirational success
                      stories into national role models.

                      With a charismatic and compassionate approach
                      which only a natural born leader could possess,
                      Queen Rania has captured the world with her
                      genuine, empathetic character. Besides her
                      noble title as the queen of Jordan, Her Majesty is
                      the comrade, the mother, the friend, and the true
                      Arab woman representing the compassion and
                      pride of the Arab and Muslim world.




Best of Jordan   27
Jordan
BEST OF JORDAN



                 Land of Contrasts



                 The ancient land east of the River of
                 Jordan, home to some of history’s more
                 memorable moments, is now the staging
                 ground for one of the Middle East’s fastest
                 growing countries and economies, Jordan.
                 Aptly named for the river that crosses its
                 eastern border, Jordan has traditionally
                 been at the center of ancient trade routes.
                 The Hashemite Kingdom of Jordan is a
                 scenic land of contrasts in harmonious
                 existence; between the ancient and the
                 modern, the desert and the hills, the local
                 and the international. Remnants of the
                 past dot Jordan’s serene deserts and lush
                 hills, but its ambitious future is what truly
                 characterizes its soul.

                 The Capital: Amman

                 If there is one word to describe the capital
                 of Jordan, Amman, it would be eclectic. The
                 construction boom in Amman can be heard
                 everywhere, competing with the sounds of hectic
                 traffic in its mains streets, circles, and through
                 bridges. Previously called Philadelphia, Amman
                 was one of the most significant cities of the
                 Decapolis, a series of Roman cities of an Empire
                 waking up to its glory days. Once a hilltop site
                 of castles and ancient amphitheatres, the city is
                 now more distinguished by the scene of cranes
                 and frenzied building projects, and a melting pot
                 of the ancient and the modern. In many corners                                                              Trade Agreement (AFTA), Euro-Mediterranean
                 of today’s ever-changing urban framework,                                                                   Association Agreements with Jordan, United
                 stories from the past still stand tall, offering a                                                          States-Jordan Free Trade Agreement, and the
                 mesmeric glimpse into the Kingdom’s history.                                                                QIZ agreements.

                 A bustling hub of investment, hospitality, and                                                              Natural Resources
                 culture, Amman consistently exceeds the
                 expectations of its visitors. From five-star hotels                                                         Jordan’s natural resource base revolves around
                 and restaurants, to impressive art galleries and                                                            phosphates, potash, and fertilizer derivatives.
                 museums, what the city offers never seizes                                                                  With production totaling 6.4 million tons in 2005,
                 to astonish. The capital city has seen the                                                                  Jordan was the world’s third largest producer of
                 introduction of first class brands and chains                                                               raw phosphates. In addition to these two major
                 from around the world while still managing to         as water and oil, sustaining waves of refugees,       minerals, smaller quantities of unrefined salt,
                 maintain its small-city coziness and authenticity.    and being in a tough regional neighborhood,           copper ore, gypsum, manganese ore, and the
                 The spacious suburbs and modern shopping in           Jordan has managed to build a vibrant and             mineral precursors to the production of ceramics
                 numerous malls contrast with the buzz of old          commercially viable economy. Jordan has               (glass sand, clays, and feldspar) are also mined,
                 souks in the downtown area; where one can             also remained a metaphorical oasis of stability,      making up the country’s principal sources of hard
                 shop for gold, silver and handmade jewelry in         despite its regional location on the sidelines of     currency earnings.
                 Downtown’s Gold Souk, or spices and hand-             bordering conflicts.
                 woven rugs in neighboring streets. In Abdoun
                 and Sweifieh, one can find restaurants, cafes,                                                              Jordanians: The Backbone of the Economy
                                                                       Trade
                 and swanky boutiques that originate from as
                 far away as California and Italy. While in the                                                              The Jordanian government has referred
                 cobblestoned Rainbow Street, home grown               With a heritage as a merchant middleman since         constantly to Jordan’s manpower and human
                 establishments dominate the neighborhoods             the Nabatean Kingdom of Petra, and an idyllic         resources as the nation’s most valuable resource.
                 with authentic Ammany flair. Amman is a micro-        situation at the crossroads of Europe, Asia, and      This is because the economy depends heavily on
                 ism of the whole of Jordan; speeding to its future    Africa, Jordan is supremely located as a trading      the professional service sector, and remittance
                 while clinging with one hand to its genuine past.     transit point for major mercantile activities.        income from expatriates. Jordan receives billions
                                                                       International trade has been a big part of Jordan’s   of dollars of invisible or unearned income in the
                                                                       economic success. This has been mainly due            form of inflows of foreign aid and funds transfers
                 The Economy                                           to two reasons; outstanding trade agreements          from expatriates.
                                                                       and strategic location. Jordan has exceptional
                 In many ways, the story of Jordan’s economy has       trade agreements with most of the countries in        The Government of Jordan has placed a lot of
                 been a story of success against improbable odds.      the World; some unique to this small country.         emphasis on education, and invests 13 percent
                 Overcoming a lack of important resources such         Jordan enjoys the benefits of the Arab Free           of its public expenditure budget on basic and

                                                                                             28   Best of Jordan
The Dawn of the Investment Climate

                                                                                                               The booming investment activity in Jordan
                                                                                                               has been one of the key drivers of propelling
                                                                                                               economic growth in Jordan. The country’s
                                                                                                               regulatory environment provides good overall
                                                                                                               freedom to start, operate, and close a business.
                                                                                                               In the past decade, Jordan has undertaken some
                                                                                                               broad economic reforms in a long-term effort to
                                                                                                               improve living standards. Jordan has relative
                                                                                                               strengths in terms of very low corruption, strong
                                                                                                               property rights, and low tax rates on individual
                                                                                                               and corporate income. Foreign Direct Investment
                                                                                                               in the country has risen drastically, thanks to new
                                                                                                               liberalizing policies enacted by the government.
                                                                                                               Since Jordan’s graduation from its most recent
                                                                                                               IMF program in 2002, Amman has continued
                                                                                                               to follow IMF guidelines; practicing careful
                                                                                                               monetary policy, making substantial headway
                                                                                                               with privatization, and opening the trade regime.
                                                                                                               These measures have improved productivity, and
                                                                                                               have made Jordan more attractive for foreign
                                                                                                               investment. With all these initiatives, the number
                                                                                                               of small and medium enterprises (SMEs) has seen
                                                                                                               a steady rise. The new investment spending has
                                                                                                               helped push GDP in the last few years, raising
                                                                                                               the standard of living for most Jordanians.

                                                                                                               Tourism

                                                                                                               The Golden Triangle of Petra, Wadi Rum, and
                                                                                                               Aqaba form the south’s most valuable tourist
                                                                                                               resources to Jordan, while the North of the
                                                                                                               kingdom enjoys the Greco-Roman Decapolis
                                                                                                               sites and the biblical sites. Tourism numbers
                                                                                                               have been consistently rising in recent years,
                                                                                                               mainly due to Petra’s vote as one of the world’s
                                                                                                               new seven wonders in 2007, and the increased
                                                                                                               number of tourist facilities and infrastructures in
                                                                                                               the country. Since 2004, the country has seen
                                                                                                               the development of mega-tourist projects in
                                                                                                               Amman, Dead Sea, Aqaba, and Petra. This
                                                                                                               pattern is expected to continue in the next few
                                                                                                               years as Jordan receives more exposure and
                                                                                                               gains rapid ground around the globe.




                                                                                                                 Jordan ranks as 58th in the world in
                                                                                                                 terms of economic freedom according
secondary education. The country boasts a high         commercial banks, two Islamic banks, five                 to the Heritage Foundation.
education rate at 90% of both males and females        investment banks, and eight foreign banks. Three
of the population - one of the highest in middle       major Middle Eastern banks entered the market
income countries. Post-secondary education,            in 2004, offering more variety of financial services.     Tourism accounts for approximately
technical training, and job development training       The Arab Bank dominates the sector, accounting            11% of Jordan’s total GDP
are also well-funded and play a key role in            for about 60 percent of total assets. The
maintaining Jordan’s competitiveness in the            government does not own commercial banks,
global economy.                                        but does own five specialized credit institutions         Jordan holds the highest female literacy
                                                       focused on agricultural credit, housing, rural and        rates in the region, with 82 percent
Jordan’s Financial Sector                              urban development, and industry. The insurance            literacy rates among all segments of the
                                                       sector is small but open to foreign competition.          female population
Jordan’s financial sector is dominated by banking      Capital markets are fairly robust by regional
and is fairly well developed. In the last few years,   standards. The Amman Stock Exchange has
the government has brought supervision and             been rising exponentially in the last few years,
regulation into line with international standards.     and as of 2008, market capitalization reached 23
As of June 2006, there were nine domestic              billion Dinars.

                                                                     Best of Jordan   29
Fast Facts Jordan
BEST OF JORDAN




                 A stable kingdom with a proud past and an optimistic eye to the future, Jordan’s strategic location at the nexus of Africa, Asia, and Europe
                 has contoured its significant regional and economic power. Jordan is widely renowned for its authentic hospitality, a tradition cultivated
                 from the inherent generosity of its people. While the miscellany of the Kingdom cannot be contained in a few pages, the following are some
                 basic pointers.

                                                                                                                Area: 92,300 Km
                                                                                                                Capital City: Amman
                                                                                                                Time Zone:
                                                                                                                Summer (Riyadh +3 GMT),
                                                                                                                Winter (+2 GMT)
                                                                                                                Population: 6,198,677
                                                                                                                Current per capita GDP: $4,906
                                                                                                                GDP - real growth rate: 6% (2007 est.)
                                                                                                                Inflation: 14.8% (2008 est.)

                                                                                                                Official Languages:
                                                                                                                Arabic
                                                                                                                English




                                                                                                                Religion:
                                                                                                                Sunni Islam 92%
                                                                                                                Christians 6%
                                                                                                                Other 2%

                                                                                                                Ethnic groups:
                                                                                                                Arab 98%
                                                                                                                Circassian 1%
                                                                                                                Armenian 1%

                                                                                                                Currency: Jordanian Dinar JD (1$=0.709 JD )
                                                                                                                Country Dialing Code: (+962)
                                                                                                                Internet Domain: .jo
                                                                                                                Electric Current: 220 AC volts, 50 cycles,
                                                                                                                requiring rounded two-prong wall plugs

                                                                                                                Geography:

                                                                                                                Mostly desert plateau in east, highland area in
                                                                                                                west; Great Rift Valley separates East and West
                                                                                                                Banks of the Jordan River

                                                                                                                Climate:

                                                                                                                Mostly hot and dry in the summer; rainy season
                                                                                                                in west (November to April)

                                                                                    30   Best of Jordan
Major Trade Agreements:

                                                                                                        WTO Membership (2000), Arab Free Trade
                                                                                                        Agreement (AFTA, 2008), Free Trade Accord
                                                                                                        with the US (2001), Association Agreement with
                                                                                                        the EU (2001), Qualifying Industrial Zones (QIZ,
                                                                                                        1996).

                                                                                                        Accessibility:

                                                                                                        Visitors with a valid passport may obtain a visa
                                                                                                        at any Jordanian embassy, consulate, or legation
                                                                                                        abroad. A visa can also be obtained at Amman’s
                                                                                                        Queen Alia International Airport or at any other
Elevation extremes:                                 Telecommunications:                                 border crossing except King Hussein Bridge and
                                                                                                        the ferryboat from Egypt.
Lowest point: Dead Sea -408 m                       Jordan      has    a     highly     advanced
Highest point: Jabal Ram 1,734 m                    telecommunications network with internet            Postal Services:
                                                    coverage gaining ground rapidly, and growing
Banks and Foreign Exchange:                         Wi-Fi networks and services. Mobile and             Besides post offices, most 4 and 5-star hotels
                                                    cellular technology is prevalent throughout         offer postal services. There are also a number of
Jordan has an abundance of international banks,     the country with four main service providers        international courier services including Aramex,
and credit cards (American Express, Visa, Diners    and approximately 100% penetration of local         DHL, FedEx, TNT International and UPS. Post
Club, and MasterCard) can be used at most           population.                                         office opening hours are: Summer: Sat-Thurs
sizable retail outlets, hotels, and entertainment                                                       07:00-19:00, Fri 07:00-13:00. Winter: Sat-Thurs
venues. Foreign exchange services are wide-         Medical Facilities:                                 07:00-17:00, Fri 07:00-13:00
spread and can be accessed in any part of the
country.                                            Jordan has some of the most advanced medical
                                                    facilities in the region, and medical tourism
                                                    is quickly becoming a lucrative industry. The
                                                    country’s natural setting and highly skilled
                                                    workforce creates ideal grounds for a therapeutic
                                                    experience.

                                                                 Best of Jordan   31
“I may live in America, but in Jordan, I am always welcomed home.”
                                -Peter Greenberg, Today Show, NBC News
Hospitality & Dining
          CHAPTER TWO
ATICO - Fakhreldin Group
H O S P I TA L I T Y & D I N I N G



                                     A Continuing Story of Success in Hospitality


                                     Established in 1992, ATICO Fakhreldin Group specializes in investing and operating in the hospitality sector in Jordan and the Middle East.
                                     An icon of quality and innovation, ATICO has secured a position as the leading hospitality management group in Jordan. It started its first
                                     project with AlQasr Metropole Hotel, a four star boutique hotel, and expanded to include Fakhreldin Restaurant, Ren Chai, Yoshi, Vinaigrette
                                     Salad & Sushi Bar, Nai Club & Lounge, Trattoria Casa Della Pasta, The Courtyard, Wild Jordan Café, Amigo, Bistro One, Fakhreldin & Co.
                                     and Kebab Express. The company has also expanded outside the Kingdom, starting with Taboula Restaurant in Cairo.


                                     AlQasr Metropole Hotel
                                     A charming four star boutique hotel, AlQasr
                                     Metropole enjoys breathtaking views of Amman.
                                     Located in the most prestigious and commercial
                                     area in the capital, the hotel’s 66 rooms offer an
                                     abundance of modern amenities for all travelers’
                                     necessities. With the highest standards of
                                     excellence, and a devoted team of attentive staff,
                                     AlQasr Metropole is famed for being the ideal
                                     destination for business and pleasure.

                                     Trattoria Casa Della Pasta
                                     In a relaxed ambience, this popular Italian pasta
                                     house offers a selection of the finest home-made
                                     pastas, genuine Italian dishes, and a wide range
                                     of wines. It has also become known for its famous
                                     fish market, with a considerable assortment of
                                     fresh fish and shellfish delivered daily from the
                                     Arabian Gulf.
                                                                                                                                                                           AlQasr Metropole Hotel




                                                                                          Vinaigrette Salad and Sushi Bar                                                                    Nai


                                     Vinaigrette Salad and Sushi Bar                      Nai
                                     On the 7th floor of the AlQasr Metropole,            Nai remains Amman’s most popular and longest running night spot, maintaining its strong appeal for
                                     Vinaigrette’s glass walls offer remarkable           over seven years. Renowned for its original music and style, it’s set amid distinctive modern décor
                                     panoramic views of East and West Amman.              with oriental touches, creating a sophisticated, glamorous mood. Nai serves a fusion menu including
                                     Specializing in a wide variety of cuisines, you      Lebanese mezza, international favorites and Japanese specials prepared by award winning chefs.
                                     may ‘Create your own salad’, enjoy international     This venue is very popular with the elite of the Jordanian society and with visiting celebrities.
                                     platters or savor Japanese delicacies whilst
                                     listening to Jazz music. The Sushi bar, Amman’s
                                     first, displays an impressive variety of sushi,
                                     sashimi, maki and temaki freshly prepared by
                                     skilled resident sushi chefs.


                                                                                                                    34   Best of Jordan
The Courtyard
                                                        The Courtyard is a laid back, casual summer garden with white leather couches and private lounges
                                                        around a grass lawn set-up. In winter, a heated tent is installed making it the perfect venue for
                                                        concerts, events and private parties. The Courtyard serves heartwarming dishes such as fresh oven
                                                        baked pizza, burgers and shawerma, as well as chilled drinks and the ever popular sheesha.




                                        The Courtyard


Fakhr El Din Restaurant
Popular amongst royalty, government officials
and celebrities visiting Amman, Fakhr El Din
Restaurant has been Jordan’s leading Lebanese
restaurant for over 10 years. Set in an old charming
house that was renovated to preserve its original
heritage and style, Fakhr El Din specializes in
genuine Lebanese cuisine with exceptional
service. The vast menu includes various oriental
mezza, succulent meats, fresh fish and several
delicious desserts of exceptional standard.
                                                                                                                                           Fakhr El Din Restaurant

                                                        Wild Jordan Café
                                                        The Wild Jordan Café has a scenic location with magnificent views of old Amman and the
                                                        Citadel. Located in the center run by the RSCN which aims to generate income for the communities
                                                        of the six nature reserves it oversees, Wild Jordan Café offers fresh, healthy, low fat and organic
                                                        dishes inspired by these reserves. The Café also contributes part of its revenues to support the local
                                                        communities.

                                                        Bistro One
                                                        This cozy Mediterranean bistro style restaurant is located in one of Amman’s charming old
                                                        neighborhoods, offering an intimate dining experience. The menu is creatively delicious, offering
                                                        fantastic cuts of steak, fondues, seafood salads, fine wines and great cocktails, or more simply a
                                                        coffee and croissant al fresco on the summer veranda.




                                     Wild Jordan Café                                                                                                  Bistro One


                                                                     Best of Jordan   35
H O S P I TA L I T Y & D I N I N G




                                     Amigo Pub
                                     Amigo is a laid-back pub that attracts an
                                     alternative crowd, and is a great place to share
                                     drinks with friends, enjoy a game of pool and
                                     listen to original rock music or hits of the 80’s and
                                     90’s. Live music nights are not to be missed.

                                     Ren Chai
                                     A beautiful and contemporary fine dining Chinese
                                     restaurant, Ren Chai creates an atmosphere that
                                     emphasizes elements of nature in a modern
                                     style. If offers a range of Cantonese and
                                     Szechuan delicacies, such as lobster and shark
                                     fin soup as well as your favorite dishes. In the
                                     summer, dine in the tranquil open air garden.
                                                                                                                                                                              Ren Chai




                                                                                 Amigo Pub


                                     Yoshi
                                     The newest & most exciting concept, Yoshi,
                                     offers a contemporary yet casual Asian all day
                                     dining experience serving light Dim Sum, delicate
                                     sushi items prepared live at the Sushi Bar,
                                     authentic Tepanyaki, and ‘the best’ Asian platters
                                     to share. Enjoy a huge range of exclusive Asian
                                     teas by Tchaba as well as unique cocktails and a
                                     great wine list. With a beautiful interior comprised
                                     of wood paneled walls, banquet seating, fine
                                     art as well as brass and bamboo fittings Yoshi
                                     is a relaxing place to have a business lunch,
                                     afternoon Japanese tea on the terrace or just to
                                     meet friends at the bar for some light bites.
                                                                                                                                                                                 Yoshi

                                                                                                                                     Fakhreldin & Co.
                                                                                                                                     ATICO’s deli at Cozmo Superstore offers freshly
                                                                                                                                     prepared, high quality food products from all of
                                                                                                                                     its outlets. Mezza from Fakhr El Din, Sushi from
                                                                                                                                     Vinaigrette, hot items from Ren Chai, smoothies
                                                                                                                                     from Wild Jordan Café and many other items are
                                                                                                                                     delicately packed and ready to go.

                                                                                                                                     Kebab Express
                                                                                                                                     Freshly prepared Lebanese appetizers, healthy
                                                                                                                                     sandwiches and delicious grills are served in a
                                                                                                                                     fast food setting where all menu items have been
                                                                                                                                     carefully selected from Fakhr El Din Restaurant’s
                                                                                                                                     popular items. Kebab Express currently operates
                                                                                                                                     two outlets with many more to follow in ATICO’s
                                                                                                                                     plan of expansion.




                                                                            Fakhreldin & Co.                         Kebab Express


                                                                                               36   Best of Jordan
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Boj V2

  • 1.
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  • 3.
  • 4. FOREWORD International Group Publisher Sven Boermeester Publisher & Managing Group Editor Lisa Durante Publisher Imad Abdel Hadi Welcome to ‘Best of Jordan’ General Manager Ammar Abdel Hadi vol. 2, where the Kingdom’s Project Manager Jamileh Kharouba achievers are brought Account Manager Diala Abu Jaber together to tell their colorful Editor stories to the world. Mirna Khalfawi Senior Writer Sameh Abu Jarur In this unique publication, Jordan’s business, investment, art and tourism Creative Director facets are landscaped in the finest publishing model held in your hands. ‘Best Rami Delshad of Jordan’ showcases companies of positive contributions to the country at large, and individuals whose entrepreneurial endeavors left inspirational marks Design & Layout on the society. In each chapter, we highlight the figures who interlace to AbdelHadi Advertising & Marketing ultimately form the versatile sectors of Jordan. Printing National Press Through vibrant visuals and perceptive editorials, this fresh second volume Contact details demonstrates the innovation of the people who endorse Jordan’s rapid socio- AbdelHadi Advertising & Marketing economic developments with wholehearted passion. The diverse entities we Tel: +962 6 5660780 reveal share the denominator of strengthening the Kingdom’s foundation, as it Fax: +962 6 5660781 inches closer to the heart of the global community by the day. info@bestofjordan.net Website As part of ‘Global Village Partnerships’ that build global business networks via www.globalvillageproduct.com qualitative, annual books, the participants of ‘Best of Jordan’ automatically link Published by to world readership that is braced by niche distribution internationally. AbdelHadi Advertising & Marketing Under franchise license from Whether as a corporate gift or an engaging addition to your world business Global Village Partnerships Ltd. references, ‘Best of Jordan’ is an ideal exposé of the country’s dynamic Disclaimer contribution and pulsating presence in the region. In the forthcoming pages, Every effort has been made to ensure the you’ll gain an exciting insight into the momentous aspects which play a key accuracy of the information in the Best of role in driving Jordan to the summits of success. Jordan vol. 2 publication. Neither Best of Jordan nor Global Village Partnerships Ltd. take any responsibility for errors or omissions. Browse Jordan at its best! All rights reserved No part of this publication shall be reproduced, copied, transmitted, adapted or modified in any form or by any means. This publication shall not be stored in whole or in part in any form in any retrieval system. 4 Best of Jordan
  • 5. Team ‘Best of Jordan’ Best of Jordan 5
  • 6. TA B L E O F C O N T E N T S CHAPTER 1 / PAGE 10 CHAPTER 2 / PAGE 32 CHAPTER 3 / PAGE 48 BEST OF JORDAN HOSPITALITY & BANKING & DINING INVESTMENT CHAPTER 7 / PAGE 88 CHAPTER 8 / PAGE 110 CHAPTER 9 / PAGE 124 TOURISM NGOs FILM MAKING DESTINATIONS IN JORDAN 6 Best of Jordan
  • 7. CHAPTER 4 / PAGE 62 CHAPTER 5 / PAGE 72 CHAPTER 6 / PAGE 78 CORPORATE COMPANY MEDIA & MARKETING HEALTH & WELLNESS PROFILES CHAPTER 10 / PAGE 134 CHAPTER 11 / PAGE 150 CREATIVE PIONEERS SPORTS & LEISURE Best of Jordan 7
  • 8. 8 Best of Jordan
  • 10. “Our ambition should be to rule ourselves, the true kingdom for each one of us; and true progress is to know more, and be more, and to do more.” -Oscar Wilde
  • 11. Best of Jordan CHAPTER ONE
  • 12. The Greater Amman Municipality BEST OF JORDAN Metropolitan Growth “A livable city is an organized city with a soul” -GAM’s motto The Greater Amman Municipality’s (GAM) motto, as articulated by HE Mayor Omar Maani, reflects the dreams and aspirations of the 2.2 million inhabitants of the vibrant capital of Amman. It is an embodiment of the upbeat optimism of a city waking up to a new era. It was this same spirit that helped it gain the World Leadership Award in December 2007, and manifest its ambitious plans as identified in the innovative Amman Master Plan. The Award propelled the city into global recognition, and GAM into a predominant role in the realization of that vision. “ ‘A livable city is an organized city with a soul,’ that is the motto that we at Greater Amman Municipality are working to solidify. Our goal is to maintain the city’s heritage, regenerate the urban spaces and create more public spaces for the community to interact outdoors. By achieving that goal, we will have an inclusive city and maintain the soul of Amman. Amman is our special city and capital; there are many projects that we are embarking upon, such as increasing the green space, play grounds, and facilities for families and youth to interact and exchange ideas. The Greater Amman Municipality is also engaged in the culture movement of Amman; we believe our young society have talent that needs to be fostered and encouraged.” HE Mayor Omar Maani 12 Best of Jordan
  • 13. Faced with expansion in 2007 from 700 square The High Rise Towers district includes four km to 1700 square km, and an expected separate zones. Firstly is Amman’s New Central population growth to reach 6.4 million in 2025, Business District (CBD), which is more commonly Amman’s Master Plan was seen as a critical and referred to as the Abdali development site - necessary milestone. GAM’s role predominately Amman’s upcoming major urban re-generation focuses on the city’s key infrastructures to make project - set to become a national and regional it more livable and more attractive to tourism business hub. Secondly, the Central Parkway, and foreign investment alike. Additionally, GAM comprising of a parkway development with four concentrates on improving the livelihood of its clusters of mid-rise developments nestled in a community through the promotion of industrial, park setting in Abdoun Area. The third district, commercial, and residential growth. This the Amman Northern Gateway, is located in concentration encompasses five distinctive Al-Jubayhah north of Al-Shaheed Ring Road strategies and policies; The High Rise Towers and east of the Queen Rania Road that serves Plans, The Corridors Intensification Strategy, The the University District and Al-Hussein Youth Interim Rural Residential Policy, The Airport Land City. Finally, the Amman Southern Gateway is Use Concepts Plans, and the Interim Industrial adjacently located east of the Airport road, and Land Plans. framed by Wadi Abdoun Corridor Road and Jabal Arafat Road. It is the southern gateway into Amman located at the Airport Road. Best of Jordan 13
  • 14. BEST OF JORDAN Under the Corridor Intensification Strategy, GAM the character of some of Amman’s major improve the public transit system throughout will encourage a variety of developments to corridors into streets that will ‘define’ the city. the city, based on the belief that sustainable ensure adequate transportation, urban design Zahran Street, a main pillar of these efforts, is growth of Amman can only be achieved with the and other considerations such as creating a being revitalized with green boulevards, lined implementation of a modern transit system. pedestrian and green city. A major part of the with mixed use residential, commercial and Corridor Intensification Strategy is to transform retail developments. The strategy also seeks to 14 Best of Jordan
  • 15. The stated purpose of the Interim Rural Residential Policy is to protect valuable agricultural lands, support traditional lifestyles, and create a connected natural heritage system. The Interim Rural Residential Policy comes as a response to increasing interest in residential developments, particularly large scale compound and gated community developments in GAM’s urban fringe and rural areas. In order to tackle these challenges, the Amman Master Plan has designated four rural growth areas around which future developments will be clustered. Located around existing villages, these future centers rationalize previous subdivision approvals, facilitate greater community self sufficiency, and allow for greater coordination of infrastructure. The Amman Airport Corridor is the primary spine of the Capital Region – linking it with the Queen Alia Airport as well as the new Amman Development Corridor. The Corridor has been undergoing enormous development pressure to accommodate new residential, commercial, cultural and recreational facilities. The Airport Corridor will provide Amman’s residents with safe, easy access to all parts of the city, while serving as a primary traffic and transit corridor while retaining its green character. Also, it will create new open spaces that will preserve and As the city of Amman embarks on the path to a celebrate agriculture, while protecting Amman’s brighter future with GAM at its helm, it has never limited remaining forests. The principles strongly forgotten its soul. The GAM plans and strategies encourage compact urban growth that will allow have internalized the hopes of its residents, the for the most efficient use of existing services, the diversity of its culture, and the splendor of its promotion of increased transit utilization, and the history. The fulfillment promise that the year 2025 improvement of pedestrian accessibility. holds, will certainly inch us closer to international modernity scales, but most importantly, it shall Finally, Industrial areas will be concentrated crown Amman’s magnificent legacy. in selected areas where growth can be accommodated with appropriate access to housing, transit and other urban amenities, in addition to ensuring that they are efficiently connected through staged servicing and transportation infrastructure. The creation of industrial clusters will provide Amman with the ability to stage infrastructure improvements with considerable cost savings, while complementary productive units will facilitate synergies and generate sustainable competitive advantage that will boost clusters’ performances. www.ammancity.gov.jo Best of Jordan 15
  • 16. Jordan Investment Board BEST OF JORDAN The Jordan Investment Board (JIB) is a world class agency entrusted with promoting Jordan as a unique destination for foreign direct investment, and sustaining domestic investment to achieve economic prosperity in Jordan. Dr. Maen Nsour, Chief Executive Officer - JTB, reflects on the elements of facilitating investment in Jordan. Jordan has passed a number of laws for How did the designation of JIB as an facilitation of foreign investment, which individual unit accelerate the endorsement would you say have been most significant? of investment in Jordan? The Investment Promotion Laws No. 16 of 1995 Creating the Jordan Investment Board as an and No. 68 of 2003 were created to enhance independent organization since 1995, came investor confidence, and provide tax and custom about as result of the forward Hashemite and duty incentives for foreign and domestic investors governmental vision of making Jordan the conducting projects within qualified sectors in business and investment hub of the region. Jordan. Incentives include income tax breaks for Sustained economic growth through constant 10 years reaching up to 75%, and exemption from domestic and foreign investment aims at custom duties and sales tax on all fixed assets. creating new job opportunities, increasing Furthermore, the law stipulates equal treatment national exports, and transferring knowledge and to Jordanian and non-Jordanian investors, technology. Designating an individual unit enabled freedom of ownership, right to manage, freedom a focused and specialized promotional effort of to remit profits and proceeds abroad, and the investment opportunities in the Kingdom, created prevalence of international legal measures. a facilitating body to increase efficiency of the investment setting up process, by reducing the Qualified sectors in the current Investment timeframe of setting up a business in JIB’s One Promotion Law are: industry, agriculture, hotels, Stop Shop facility, and enacted an Investment hospitals, maritime transport and railways, leisure Promotion Law providing investors with financial and recreational compounds, convention and exemptions. Finally, it ensured investor feedback exhibition centers, transportation & distribution through JIB’s mandate for policy advocacy to of water, gas & oil, call and contact centers, relay investor experience and constantly improve research and development. To meet the the investment climate. growing needs and adapt to international direct Investment trends in 2008, a new Investment Since the establishment of JIB as the focal Promotion Law and Non-Jordanian Investment point for investment in the Kingdom, we have Regulations were drafted to better suit the been committed to providing investors with an country’s economic activities and foreign direct array of impeccable services before, during, and investment trends. The new law includes more after investment, becoming the ‘one window’ sectors and further benefits for investors in order for most investment related needs. Prospective to adapt to changing needs, and enhance the investors can obtain full information and first investment climate in Jordan. hand explanations on investment opportunities; several are anchored with offered pre-feasibility studies, information about legal issues, incentives and tax implications, repatriation of profits, and procedures governing setting up projects in Jordan. When the investor reaches the advanced stage of proceeding with setting up their project, 16 Best of Jordan
  • 17. they may obtain necessary registration and licenses at JIB’s One Stop Shop (OSS), which offers streamlined procedures as our JIB after- care department ensures investor satisfaction. Therefore, independence enabled flexibility of action plans and activities in order to reach the target of elevating Jordan’s image, and enhancing its investment environment, coupled with the comprehensive provision of crucial investor services. Projects benefiting from the investment promotion law in 2007 alone amounted to $3 billion USD, not to mention the wide array of image building and awareness activities conducted by the organization. JIB (Jordan) has major worldwide market series of rigorous reforms. The WTO membership had negotiated, after Canada, Mexico and Israel, access. Which affiliations are considered as guarantees quality and access of Jordanian and the first with an Arab country. According your most prominent? products to more than 152 countries. Whereas, to the Department of Statistics, exports to the access to the Arab, US and European markets is US increased by 1761% from 2000 to 2007. A series of economic reforms between 1989 and enabled by signed Free Trade Agreements which Additionally, Jordan signed the Qualifying 2004 enabled Jordan to leverage on good-will aim at promoting economic relations, developing Industrial Zones (QIZ) Agreement with the US long enjoyed with our neighbors in the Middle East partnerships between those countries, and in 1996. These zones provide duty and quota and other countries, and to enter a wide range of diminishing trade barriers to enhance economic free access to the U.S. market for products bilateral and multilateral trade agreements. Our and technological development. First, the Greater manufactured in Jordan. Currently, there are trade agreements give us access to more than Arab Free Trade Agreement (1998) allows free 13 Qualified Industrial Zones in Jordan (three of one billion customers. Strong and increasing access to 17 Arab countries including the largest which are governmental). The third agreement exports capitalizing on trade agreements, Arab markets: Saudi Arabia, Egypt, Syria, Iraq, allows access to the European market through resulted in a value increase of Jordanian goods UAE, Oman, Bahrain Qatar, Morocco, Palestine, signing the Jordan-EU Association Agreement sold abroad by 186% from 1996 to 2006. Kuwait, Tunis, Libya, Sudan, and Yemen. in 1997, which entered into force in 2002. Second, the Jordan-US Free Trade Agreement Regarding access with the Asian market, Jordan Jordan has been a member of the World Trade (FTA) signed in 2000 with the US, which was signed a free trade agreement with Singapore Organization (WTO) since the year 2000, after a the fourth Free Trade Agreement that the US in 2004. Jordan is currently negotiating trade Best of Jordan 17
  • 18. BEST OF JORDAN agreements with both Turkey and Canada. Moreover, Jordan has signed protection and promotion of investments agreements with 35 countries, aiming to promote economic cooperation, activate the flow of private capital and transfer of technology, and further stimulate economic development. Such agreements create and maintain a stable investments framework, essential for maximizing the utilization of economic resources and improving overall living standards. Jordan also signed another avoidance of double taxation with 30 countries. What strategies does JIB implement in meeting common investment challenges? As part of our mission to enhance the investment environment and experience in Jordan, JIB embarked on several initiatives that have been already implemented such as the OSS, active outward promotion, and the Investment Map, whereas several others are underway. JIB aims to overcome challenges by studying the situation, developing solutions through holistic strategies, and most importantly implementing action plans will launch public and private sector initiatives stemming from their examination, and finally and support strategic programs in target areas. monitoring their success. The study resulted in seven complementary pillars which are: Investment Policy, Investment Currently, there are several challenges JIB Promotion and Facilitation, Trade Policies, is addressing. For one, Jordan is faced with Competitiveness Policies, Tax Policy, the challenge of enhancing the international Human Resources Development, and Public competitiveness of Jordan’s investment Administration. We are currently in the fourth and environment in order to transform Jordan into final stage of developing the implementation plan a global business and investment hub, driving with actionable remedies. in foreign and domestic direct investments. Thus, JIB has worked on drafting a National Second, JIB developed an Internal Strategy (IS) Investment Strategy (NIS), building on previous to meet growing investor needs, and ensure initiatives such as the National Agenda to guide a matching internal organizational model to the country’s investment efforts in promoting match them. Sub strategies were born, such investments within priority sectors, and as investor service process automation and streamlining the government’s efforts towards internal processes, development of follow-up mutual goals and targets. NIS’s development will and investor care services, development of allow Jordan to compete effectively in the global matchmaking and partnerships, the elevation market place, and will essentially serve as a of both research and development capabilities, strategic planning tool to guide the government, and transforming JIB into a learning organization. investors and entrepreneurial talent. As a high This will entail organizational restructuring and of level strategy that sets out Jordan’s national course, organizational reform. policies, objectives, and investments’ target, it 18 Best of Jordan
  • 19. BEST OF JORDAN What sort of activities do you employ Which are the most competitive investment internationally in promoting Jordan as an sectors at the moment? ideal investment destination? Several sectors in Jordan hold unique, competitive JIB’s mission of positioning Jordan as a favorable advantages regionally and globally, while investment environment with lucrative investment other sectors present opportunities with great opportunities is realized through several activities growth potential. An initiative JIB conducted, such as, conducting ‘Investment Climate’ was analyzing Jordan’s economy followed with Seminars, targeted out-border promotion, sectoral examination. Later, the ‘Investment and participating in international economic Map’ was born producing 150 project concepts, and investment forums. Additionally, we have 75 of which have pre-feasibility studies. Fifteen prepared a creative, modern advertising sectors where identified with a unique set of campaign to spread awareness through audio- differentiators to attract FDI, comprehensive visual channels, and highlight Jordan’s offered and systematic evaluation of such sectors as opportunities. JIB’s specialized promotional team Information and Communication Technology and foreign offices in Kuwait, UAE, Qatar and (ICT), Pharmaceutical and Healthcare, Tourism, China, and an active team in the US enable the Infrastructure, Energy and Utilities, Chemicals execution of these activities. and Allied Products, Mining and Processing, Agriculture and many others. During Investment climate seminars, potential investors learn about not only the climate, Jordan’s sectoral advantages and opportunities but also of the advantageous sectors Jordan are supported by the favorable macro-economic offers; sectoral presentations are carried by environment from a growing GDP at 6% , tripled representatives from Jordanian public and private total factor productivity reaching 3%, a low sectors. These seminars are followed with one- inflation rate in single digits at 6.25% (2006), to-one matchmaking meetings, where potential a diminishing public debt, increasing exports investors examine partnership opportunities. and foreign reserves; the availability of resources Such seminars have resulted in interesting especially the young, talented and educated partnerships and relationship building throughout workforce; availability of space and enabling the years. They also managed to reinforce platforms such as business parks and industrial Jordan’s positive image. estates; the modern infrastructure and extensive communication network; and the accessibility to An innovative promotional activity has targeted healthy banking and financial services, as well as outward promotion, entailing extensive country a growing stock market. Further encouragement studies. Based on Jordan’s economical needs is provided with attractive tax and custom and sectoral strengths, countries were analyzed incentives, and streamlined government resulting in priority sectors along with the procedures and commitment. identification of potential companies, followed with targeted missions to their respective countries. Through planning and follow-up, these missions have shown considerable heightened interest. Presence in strategic countries such as Kuwait, UAE, Qatar, Kuwait and the US, coupled with close collaboration with Jordan’s embassies worldwide, endorses a continuous market presence situated closer to potential investors, thus strengthening relationships. www.jordaninvestment.com Best of Jordan 19
  • 20. His Majesty King Abdullah II BEST OF JORDAN “My priority is a better life for all Jordanians. My vision for the new Jordan is one of a national rejuvenation and global integration. A great people with a positive drive… Motivated to perform their best…And have the energy to excel. I believe in my people. Jordanians, who built achievements of the past, can and will work for a better future. A future that is based on true capabilities, and economic opportunities. “ His Majesty King Abdullah II Born in Amman on January 30, 1962, King His Majesty King Abdullah has become an Abdullah II Ibn Al Hussein is the 43rd generation inspirational and liberating force on all levels. direct descendant of the Prophet Muhammad Embracing globalization, King Abdullah has (Peace Be Upon Him). His Majesty assumed committed himself to building on the late King’s his constitutional powers as monarch of the legacy to further institutionalize democratic Hashemite Kingdom of Jordan on February 7, and political pluralism in Jordan. His Majesty 1999, the day his father, the late King Hussein, has exerted extensive efforts in ensuring passed away. sustainable levels of economic growth and social development aimed at improving the standard of living of all Jordanians. Additionally, His Majesty tirelessly works to modernize Jordan’s information technology and educational systems. King Abdullah also actively championed Jordan’s ascension to the World Trade Organization achieved in April 2000, and ratified agreements for the establishment of a free trade area with the United States of America, the European Union, the European Free Trade Association countries, and sixteen Arab countries. King Abdullah has also been involved in the drive for national administrative reform, as well as governmental transparency and accountability. Working on the advancement of civil liberties, the King has earned Jordan recognition as one of the most progressive countries in the Middle East. Moreover, King Abdullah has been involved in enacting legislation essential to guaranteeing women a full role in the Kingdom’s socio- economic and political life. 20 Best of Jordan
  • 21. Improving Living Standards King Abdullah has made improving the living standards of Jordanians a top priority, and under his leadership, significant steps have been taken to revitalize the economy in order to achieve that goal. His initiatives and directives have helped increase foreign investment and boost collaboration between the public and private sectors, all in an effort to elevate citizens’ lifestyles. His Majesty King Abdullah prioritizes developing the country’s governorates, and establishing projects designed to improve living standards and the quality and availability of public services. The special development zones – in Aqaba, Mafraq, Irbid and Maan – all reflect the kingdom’s efforts to distribute development and its benefits throughout Jordan, especially outside the capital. The zones capitalize on each of their competitive edges to attract investments in the industrial, logistics, services and technical fields. The development zones are expected to attract major investments that would enhance the country’s exports and provide thousands of jobs. The Mafraq Special Development Zone for example, has been conceived as a nine- square-kilometre estate, mapped to serve as a transport, logistics and industrial hub serving not only Jordan, but also neighbors like Saudi Arabia, Syria and Iraq. The establishments of these zones in the north and south, aim to help residents in economically deprived areas boost their income, as well as attract foreign investment. Decent Housing for Decent Living Launched in February 2008, the Decent Housing for Decent Living is a nationwide initiative; a housing mega-project which involves the construction of some 120,000 housing units over a five-year period. At King Abdullah’s request, the initiative seeks to provide housing for hundreds of thousands of low and limited-income Jordanians, civil servants, Jordan Armed Forces personnel, and civil and military retirees. Decent Housing for Decent Living offers an opportunity to own a decent housing unit at an affordable price, with installments ranging around the same value of rent. More than 150,000 applications have been received by citizens wishing to buy a unit under the initiative. The Royal initiative includes the creation of housing units for low- and limited-income citizens, and seeks to develop comprehensive residential areas. Moreover, the Best of Jordan 21
  • 22. BEST OF JORDAN 22 Best of Jordan
  • 23. surrounding areas of the units will be provided in serving their country and making a difference with playgrounds, public facilities, gardens and in the lives of fellow Jordanians. Following King multipurpose facilities, ensuring convenience Abdullah’s directives, the Higher Council of and full facilities. The housing units which will Youth is implementing youth programs. All in all, range from 100-square meters to 160-square the We Are All Jordan Commission has formed meters in area, will be offered at affordable 12 working groups, one in each governorate, prices; the government will provide plots of land to plan and implement different projects to and infrastructure free of charge, which means empower Jordanian youth, while benefiting local significantly lowered cost. Out of the planned communities. 120,000 housing units, 75,000 will be located in the main cities and 25,000 in districts across A Kingdom of Peace the country. No down payment is required of new home-buyers, and the monthly installment shall Since King Abdullah assumed the responsibility of not exceed one-third of a beneficiary’s salary. leadership in 1999, he has picked up his father’s mantle as a leader committed to establishing a ‘We are All Jordan’ Youth Commission positive, strong role for Jordan within the Arab region and the world. His Majesty has been King Abdullah is devoted to supporting Jordan’s an ardent champion of peace initiatives to end youth and to tapping their energy and creativity the Israeli-Palestinian conflict and civil unrest to advance Jordan’s development. Under elsewhere in the region. Most notably, he has the mandate of His Majesty King Abdullah been an outspoken advocate of the Arab Peace II, the We Are All Jordan Youth Commission Initiative, which seeks comprehensive regional was established in 2006 to activate youth peace between Israel and all Arab states. The participation in the social, cultural, economic initiative was unanimously endorsed by the Arab and political spheres. King Abdullah believes that states and the Palestinians at the 2002 Arab such an initiative would eventually help pilot the Summit in Beirut, Lebanon. rise of a young leadership, capable of excelling Best of Jordan 23
  • 24. Her Majesty Queen Rania BEST OF JORDAN A sublime role model for successful Arab and Muslim women worldwide, Her Majesty continues to gain remarkable identification for her devotion in meeting the challenges of the century. Hand in hand with King Abdullah’s march towards world peace, both their majesties represent Jordan’s peaceful position as a haven of fidelity and synchronization, enabling a mixture of ethnicities and religions to mold into a single vessel. Since becoming Queen in 1999, Her Majesty the welfare and development of all Jordanian Queen Rania’s commitment has transpired citizens, especially women and children. through myriad initiatives and projects. As first lady, Queen Rania’s activities focus on issues of Born in Kuwait to a notable Jordanian family of national concern, such as the implementation Palestinian origin, Her Majesty Queen Rania Al- of education, child protection and women Abdullah (formerly Rania Al-Yasin), completed empowerment among significant others. In her her high school education in Kuwait, and then leading quest to position Jordan as a sustained obtained a Bachelor’s degree in Business and modern society, her Majesty’s humane Administration from the American University in enterprises all share an underlying mission Cairo. Upon graduation, Queen Rania returned to towards an interconnected global community. Jordan and careered in banking and Information With Her Majesty’s determined steps in inducing Technology. His Majesty King Abdullah bin Al- national progress, Jordan has witnessed Hussein (then Prince) and Queen Rania wed in prominent advancement with issues relating to 1993, and now have four children: HRH Prince 24 Best of Jordan
  • 25. Hussein, HRH Princess Iman; HRH Princess with various independent means of subsistence. Salma and HRH Prince Hashem. The Women’s Access to Entrepreneurship Development and Training (WAEDAT) Program, Her Majesty has channeled her focus into several launched in June 2005, gave an opportunity core issues, such as the development of income- for women to excel through creating their own generating projects via practiced advancements business, illustrating Jordan’s stride of developing in microfinance for improvement of local community awareness and well being. Also as families’ quality of life, and the incorporation of part of her contributive directive to improving the Information Technology into the educational quality of life of Jordanian families, Queen Rania system. Additionally, the Queen has profoundly serves as the head of the National Council for involved herself in promoting national tourism Family Affairs (NCFA), which aims at ensuring and preserving Jordan’s heritage. the right policy environment to support the development of family protection and unity. Her Majesty is universally distinguished for the eloquent voice of the initiatives she champions Youtube on behalf of every one of us. The Queen’s efforts have brought to life numerous establishments Internationally, Queen Rania is renowned for such as the National Team for Early Development, her world peace aspiration, activating her the National Team for Family Safety, and “Dar leading role to inspire the recognition and Al Aman” Child Safety Centre (the first of its implementation of cultural understanding and kind in the Middle East), caring for abused and awareness, and religious tolerance and co- neglected children. The Jordan River Foundation existence. Consequently in March 2008, Queen is another example of achievement which Rania launched her very own youtube channel, represents thousands of women across the dedicated to breaking down stereotypes about kingdom who managed to empower their lives the Arab and Muslim worlds, and to bridging the East-West divide. Best of Jordan 25
  • 26. BEST OF JORDAN An International Presence Regionally and internationally, Queen Rania has campaigned for a greater understanding between cultures in high profile forums such as the Jeddah Economic Forum, the Kennedy School of Government at Harvard University, and the Skoll Foundation in the UK. Queen Rania is on the Board of Directors of several international organizations such as the World Economic Forum (WEF), the United Nations Foundation (UNF), International Youth Foundation (IYF), the Foundation for International Community Assistance (FINCA), and the GAVI Fund. Moreover, Her Majesty is UNICEF’s first Eminent Advocate for Children, World Health Organization Patron for Violence Prevention in the Eastern Mediterranean Region, and The Global Ambassador of Women for Women International. Madrasati Launched in April 2008, Madrasati brings together public, private and non-profit partners in an exciting, new grassroots initiative to renovate public schools in urgent need of repair. Led by Her Majesty, Madrasati enriches learning environments, and enhance opportunities for children in 500 schools across Jordan. The initiative aims at ensuring that each school has an appropriate infrastructure, a child centered environment, and access to quality learning and teaching tools. In achieving its goals, the Madrasati Initiative is implemented under the umbrella of the Jordan River Foundation and other partners; the Ministry of Education, the Jordan Education Initiative, the Royal Health Awareness Society, the Jordan Education Society, the Children’s Museum, the Greater Amman Municipality, the Queen Rania Award for Excellence in Education, UNICEF, INJAZ, and Ruwwad. 26 Best of Jordan
  • 27. KAFA Another of Her Majesty’s prominent initiatives is KAFA, which stemmed from “The National Traffic Awareness Campaign” in 2005. KAFA aims to cooperate with all relevant institutions, public, private, and civil society to accomplish the program’s goal of increasing traffic awareness and fostering a culture of traffic safety that influences behavioral change, and motivates high individuals’ responsibility on the roads. Queen Rania Al Abdullah’s Award for Excellence in Education The Queen Rania Award for Excellence in Education was launched by Their Majesties King Abdullah and Queen Rania in October 2005, in observance of World Teachers’ Day. Aimed at accomplishing educational excellence by measuring, advancing, and honoring merit and achievement in teaching, the award’s mission is to set and communicate national standards of excellence, reward individuals and institutions accordingly, and develop inspirational success stories into national role models. With a charismatic and compassionate approach which only a natural born leader could possess, Queen Rania has captured the world with her genuine, empathetic character. Besides her noble title as the queen of Jordan, Her Majesty is the comrade, the mother, the friend, and the true Arab woman representing the compassion and pride of the Arab and Muslim world. Best of Jordan 27
  • 28. Jordan BEST OF JORDAN Land of Contrasts The ancient land east of the River of Jordan, home to some of history’s more memorable moments, is now the staging ground for one of the Middle East’s fastest growing countries and economies, Jordan. Aptly named for the river that crosses its eastern border, Jordan has traditionally been at the center of ancient trade routes. The Hashemite Kingdom of Jordan is a scenic land of contrasts in harmonious existence; between the ancient and the modern, the desert and the hills, the local and the international. Remnants of the past dot Jordan’s serene deserts and lush hills, but its ambitious future is what truly characterizes its soul. The Capital: Amman If there is one word to describe the capital of Jordan, Amman, it would be eclectic. The construction boom in Amman can be heard everywhere, competing with the sounds of hectic traffic in its mains streets, circles, and through bridges. Previously called Philadelphia, Amman was one of the most significant cities of the Decapolis, a series of Roman cities of an Empire waking up to its glory days. Once a hilltop site of castles and ancient amphitheatres, the city is now more distinguished by the scene of cranes and frenzied building projects, and a melting pot of the ancient and the modern. In many corners Trade Agreement (AFTA), Euro-Mediterranean of today’s ever-changing urban framework, Association Agreements with Jordan, United stories from the past still stand tall, offering a States-Jordan Free Trade Agreement, and the mesmeric glimpse into the Kingdom’s history. QIZ agreements. A bustling hub of investment, hospitality, and Natural Resources culture, Amman consistently exceeds the expectations of its visitors. From five-star hotels Jordan’s natural resource base revolves around and restaurants, to impressive art galleries and phosphates, potash, and fertilizer derivatives. museums, what the city offers never seizes With production totaling 6.4 million tons in 2005, to astonish. The capital city has seen the Jordan was the world’s third largest producer of introduction of first class brands and chains raw phosphates. In addition to these two major from around the world while still managing to as water and oil, sustaining waves of refugees, minerals, smaller quantities of unrefined salt, maintain its small-city coziness and authenticity. and being in a tough regional neighborhood, copper ore, gypsum, manganese ore, and the The spacious suburbs and modern shopping in Jordan has managed to build a vibrant and mineral precursors to the production of ceramics numerous malls contrast with the buzz of old commercially viable economy. Jordan has (glass sand, clays, and feldspar) are also mined, souks in the downtown area; where one can also remained a metaphorical oasis of stability, making up the country’s principal sources of hard shop for gold, silver and handmade jewelry in despite its regional location on the sidelines of currency earnings. Downtown’s Gold Souk, or spices and hand- bordering conflicts. woven rugs in neighboring streets. In Abdoun and Sweifieh, one can find restaurants, cafes, Jordanians: The Backbone of the Economy Trade and swanky boutiques that originate from as far away as California and Italy. While in the The Jordanian government has referred cobblestoned Rainbow Street, home grown With a heritage as a merchant middleman since constantly to Jordan’s manpower and human establishments dominate the neighborhoods the Nabatean Kingdom of Petra, and an idyllic resources as the nation’s most valuable resource. with authentic Ammany flair. Amman is a micro- situation at the crossroads of Europe, Asia, and This is because the economy depends heavily on ism of the whole of Jordan; speeding to its future Africa, Jordan is supremely located as a trading the professional service sector, and remittance while clinging with one hand to its genuine past. transit point for major mercantile activities. income from expatriates. Jordan receives billions International trade has been a big part of Jordan’s of dollars of invisible or unearned income in the economic success. This has been mainly due form of inflows of foreign aid and funds transfers The Economy to two reasons; outstanding trade agreements from expatriates. and strategic location. Jordan has exceptional In many ways, the story of Jordan’s economy has trade agreements with most of the countries in The Government of Jordan has placed a lot of been a story of success against improbable odds. the World; some unique to this small country. emphasis on education, and invests 13 percent Overcoming a lack of important resources such Jordan enjoys the benefits of the Arab Free of its public expenditure budget on basic and 28 Best of Jordan
  • 29. The Dawn of the Investment Climate The booming investment activity in Jordan has been one of the key drivers of propelling economic growth in Jordan. The country’s regulatory environment provides good overall freedom to start, operate, and close a business. In the past decade, Jordan has undertaken some broad economic reforms in a long-term effort to improve living standards. Jordan has relative strengths in terms of very low corruption, strong property rights, and low tax rates on individual and corporate income. Foreign Direct Investment in the country has risen drastically, thanks to new liberalizing policies enacted by the government. Since Jordan’s graduation from its most recent IMF program in 2002, Amman has continued to follow IMF guidelines; practicing careful monetary policy, making substantial headway with privatization, and opening the trade regime. These measures have improved productivity, and have made Jordan more attractive for foreign investment. With all these initiatives, the number of small and medium enterprises (SMEs) has seen a steady rise. The new investment spending has helped push GDP in the last few years, raising the standard of living for most Jordanians. Tourism The Golden Triangle of Petra, Wadi Rum, and Aqaba form the south’s most valuable tourist resources to Jordan, while the North of the kingdom enjoys the Greco-Roman Decapolis sites and the biblical sites. Tourism numbers have been consistently rising in recent years, mainly due to Petra’s vote as one of the world’s new seven wonders in 2007, and the increased number of tourist facilities and infrastructures in the country. Since 2004, the country has seen the development of mega-tourist projects in Amman, Dead Sea, Aqaba, and Petra. This pattern is expected to continue in the next few years as Jordan receives more exposure and gains rapid ground around the globe. Jordan ranks as 58th in the world in terms of economic freedom according secondary education. The country boasts a high commercial banks, two Islamic banks, five to the Heritage Foundation. education rate at 90% of both males and females investment banks, and eight foreign banks. Three of the population - one of the highest in middle major Middle Eastern banks entered the market income countries. Post-secondary education, in 2004, offering more variety of financial services. Tourism accounts for approximately technical training, and job development training The Arab Bank dominates the sector, accounting 11% of Jordan’s total GDP are also well-funded and play a key role in for about 60 percent of total assets. The maintaining Jordan’s competitiveness in the government does not own commercial banks, global economy. but does own five specialized credit institutions Jordan holds the highest female literacy focused on agricultural credit, housing, rural and rates in the region, with 82 percent Jordan’s Financial Sector urban development, and industry. The insurance literacy rates among all segments of the sector is small but open to foreign competition. female population Jordan’s financial sector is dominated by banking Capital markets are fairly robust by regional and is fairly well developed. In the last few years, standards. The Amman Stock Exchange has the government has brought supervision and been rising exponentially in the last few years, regulation into line with international standards. and as of 2008, market capitalization reached 23 As of June 2006, there were nine domestic billion Dinars. Best of Jordan 29
  • 30. Fast Facts Jordan BEST OF JORDAN A stable kingdom with a proud past and an optimistic eye to the future, Jordan’s strategic location at the nexus of Africa, Asia, and Europe has contoured its significant regional and economic power. Jordan is widely renowned for its authentic hospitality, a tradition cultivated from the inherent generosity of its people. While the miscellany of the Kingdom cannot be contained in a few pages, the following are some basic pointers. Area: 92,300 Km Capital City: Amman Time Zone: Summer (Riyadh +3 GMT), Winter (+2 GMT) Population: 6,198,677 Current per capita GDP: $4,906 GDP - real growth rate: 6% (2007 est.) Inflation: 14.8% (2008 est.) Official Languages: Arabic English Religion: Sunni Islam 92% Christians 6% Other 2% Ethnic groups: Arab 98% Circassian 1% Armenian 1% Currency: Jordanian Dinar JD (1$=0.709 JD ) Country Dialing Code: (+962) Internet Domain: .jo Electric Current: 220 AC volts, 50 cycles, requiring rounded two-prong wall plugs Geography: Mostly desert plateau in east, highland area in west; Great Rift Valley separates East and West Banks of the Jordan River Climate: Mostly hot and dry in the summer; rainy season in west (November to April) 30 Best of Jordan
  • 31. Major Trade Agreements: WTO Membership (2000), Arab Free Trade Agreement (AFTA, 2008), Free Trade Accord with the US (2001), Association Agreement with the EU (2001), Qualifying Industrial Zones (QIZ, 1996). Accessibility: Visitors with a valid passport may obtain a visa at any Jordanian embassy, consulate, or legation abroad. A visa can also be obtained at Amman’s Queen Alia International Airport or at any other Elevation extremes: Telecommunications: border crossing except King Hussein Bridge and the ferryboat from Egypt. Lowest point: Dead Sea -408 m Jordan has a highly advanced Highest point: Jabal Ram 1,734 m telecommunications network with internet Postal Services: coverage gaining ground rapidly, and growing Banks and Foreign Exchange: Wi-Fi networks and services. Mobile and Besides post offices, most 4 and 5-star hotels cellular technology is prevalent throughout offer postal services. There are also a number of Jordan has an abundance of international banks, the country with four main service providers international courier services including Aramex, and credit cards (American Express, Visa, Diners and approximately 100% penetration of local DHL, FedEx, TNT International and UPS. Post Club, and MasterCard) can be used at most population. office opening hours are: Summer: Sat-Thurs sizable retail outlets, hotels, and entertainment 07:00-19:00, Fri 07:00-13:00. Winter: Sat-Thurs venues. Foreign exchange services are wide- Medical Facilities: 07:00-17:00, Fri 07:00-13:00 spread and can be accessed in any part of the country. Jordan has some of the most advanced medical facilities in the region, and medical tourism is quickly becoming a lucrative industry. The country’s natural setting and highly skilled workforce creates ideal grounds for a therapeutic experience. Best of Jordan 31
  • 32. “I may live in America, but in Jordan, I am always welcomed home.” -Peter Greenberg, Today Show, NBC News
  • 33. Hospitality & Dining CHAPTER TWO
  • 34. ATICO - Fakhreldin Group H O S P I TA L I T Y & D I N I N G A Continuing Story of Success in Hospitality Established in 1992, ATICO Fakhreldin Group specializes in investing and operating in the hospitality sector in Jordan and the Middle East. An icon of quality and innovation, ATICO has secured a position as the leading hospitality management group in Jordan. It started its first project with AlQasr Metropole Hotel, a four star boutique hotel, and expanded to include Fakhreldin Restaurant, Ren Chai, Yoshi, Vinaigrette Salad & Sushi Bar, Nai Club & Lounge, Trattoria Casa Della Pasta, The Courtyard, Wild Jordan Café, Amigo, Bistro One, Fakhreldin & Co. and Kebab Express. The company has also expanded outside the Kingdom, starting with Taboula Restaurant in Cairo. AlQasr Metropole Hotel A charming four star boutique hotel, AlQasr Metropole enjoys breathtaking views of Amman. Located in the most prestigious and commercial area in the capital, the hotel’s 66 rooms offer an abundance of modern amenities for all travelers’ necessities. With the highest standards of excellence, and a devoted team of attentive staff, AlQasr Metropole is famed for being the ideal destination for business and pleasure. Trattoria Casa Della Pasta In a relaxed ambience, this popular Italian pasta house offers a selection of the finest home-made pastas, genuine Italian dishes, and a wide range of wines. It has also become known for its famous fish market, with a considerable assortment of fresh fish and shellfish delivered daily from the Arabian Gulf. AlQasr Metropole Hotel Vinaigrette Salad and Sushi Bar Nai Vinaigrette Salad and Sushi Bar Nai On the 7th floor of the AlQasr Metropole, Nai remains Amman’s most popular and longest running night spot, maintaining its strong appeal for Vinaigrette’s glass walls offer remarkable over seven years. Renowned for its original music and style, it’s set amid distinctive modern décor panoramic views of East and West Amman. with oriental touches, creating a sophisticated, glamorous mood. Nai serves a fusion menu including Specializing in a wide variety of cuisines, you Lebanese mezza, international favorites and Japanese specials prepared by award winning chefs. may ‘Create your own salad’, enjoy international This venue is very popular with the elite of the Jordanian society and with visiting celebrities. platters or savor Japanese delicacies whilst listening to Jazz music. The Sushi bar, Amman’s first, displays an impressive variety of sushi, sashimi, maki and temaki freshly prepared by skilled resident sushi chefs. 34 Best of Jordan
  • 35. The Courtyard The Courtyard is a laid back, casual summer garden with white leather couches and private lounges around a grass lawn set-up. In winter, a heated tent is installed making it the perfect venue for concerts, events and private parties. The Courtyard serves heartwarming dishes such as fresh oven baked pizza, burgers and shawerma, as well as chilled drinks and the ever popular sheesha. The Courtyard Fakhr El Din Restaurant Popular amongst royalty, government officials and celebrities visiting Amman, Fakhr El Din Restaurant has been Jordan’s leading Lebanese restaurant for over 10 years. Set in an old charming house that was renovated to preserve its original heritage and style, Fakhr El Din specializes in genuine Lebanese cuisine with exceptional service. The vast menu includes various oriental mezza, succulent meats, fresh fish and several delicious desserts of exceptional standard. Fakhr El Din Restaurant Wild Jordan Café The Wild Jordan Café has a scenic location with magnificent views of old Amman and the Citadel. Located in the center run by the RSCN which aims to generate income for the communities of the six nature reserves it oversees, Wild Jordan Café offers fresh, healthy, low fat and organic dishes inspired by these reserves. The Café also contributes part of its revenues to support the local communities. Bistro One This cozy Mediterranean bistro style restaurant is located in one of Amman’s charming old neighborhoods, offering an intimate dining experience. The menu is creatively delicious, offering fantastic cuts of steak, fondues, seafood salads, fine wines and great cocktails, or more simply a coffee and croissant al fresco on the summer veranda. Wild Jordan Café Bistro One Best of Jordan 35
  • 36. H O S P I TA L I T Y & D I N I N G Amigo Pub Amigo is a laid-back pub that attracts an alternative crowd, and is a great place to share drinks with friends, enjoy a game of pool and listen to original rock music or hits of the 80’s and 90’s. Live music nights are not to be missed. Ren Chai A beautiful and contemporary fine dining Chinese restaurant, Ren Chai creates an atmosphere that emphasizes elements of nature in a modern style. If offers a range of Cantonese and Szechuan delicacies, such as lobster and shark fin soup as well as your favorite dishes. In the summer, dine in the tranquil open air garden. Ren Chai Amigo Pub Yoshi The newest & most exciting concept, Yoshi, offers a contemporary yet casual Asian all day dining experience serving light Dim Sum, delicate sushi items prepared live at the Sushi Bar, authentic Tepanyaki, and ‘the best’ Asian platters to share. Enjoy a huge range of exclusive Asian teas by Tchaba as well as unique cocktails and a great wine list. With a beautiful interior comprised of wood paneled walls, banquet seating, fine art as well as brass and bamboo fittings Yoshi is a relaxing place to have a business lunch, afternoon Japanese tea on the terrace or just to meet friends at the bar for some light bites. Yoshi Fakhreldin & Co. ATICO’s deli at Cozmo Superstore offers freshly prepared, high quality food products from all of its outlets. Mezza from Fakhr El Din, Sushi from Vinaigrette, hot items from Ren Chai, smoothies from Wild Jordan Café and many other items are delicately packed and ready to go. Kebab Express Freshly prepared Lebanese appetizers, healthy sandwiches and delicious grills are served in a fast food setting where all menu items have been carefully selected from Fakhr El Din Restaurant’s popular items. Kebab Express currently operates two outlets with many more to follow in ATICO’s plan of expansion. Fakhreldin & Co. Kebab Express 36 Best of Jordan