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Three levels of
brand innovation
Creating #theBIGshift through innovation
The three levels of brand innovation
Sally Uren

CEO, Forum for the Future

Gemma Adams Principal Advisor, Forum for the Future

Louise Stevens Head of Sustainability, Innocent Drinks
Tom Domen

Long-Term Innovation Manager, Ecover

Bella Vuillermoz

Director of Bigger Picture, BSKYB

Rodrigo Bautista

Senior Advisor, Forum for the Future

Sarah Tulej

Sustainability Advisor, Forum for the Future
Who are we?
Forum for the Future is an independent non-profit
working globally with business, government and
other organisations to solve complex
sustainability challenges.
Where are we?

London
New York
Mumbai
Singapore
Single column layout
•

A bullet point goes here

•

Another bullet point
And one more

•
Heading to a
VUCA world
short-term investors
disengaged citizens
lack of enabling policy

On the right path
The rise of the sharing economy
Business model experimentation
Fusion of ‘new’ and ‘old’ economy
short-term investors
disengaged citizens
lack of enabling policy

A water-tight business
case
Marks and Spencer
Budgeted Costs

Expenditure for social &
improvements, with zero cost to
customers.

£40m per annum

Five-Year Results

Net of yearly expenditures &
revenues attributed to Plan A.

2007 – 2008
2008 – 2009
2009 – 2010
2010 – 2011
2011 – 2012

Total Net Revenue Benefit
Return on Investment

Based on full five-year results.

- £40m
Cost neutral
£50m
£70m
£105m
£185m
193%
Eccles, Ioannou & Serafiem –
Harvard high/low study

Last updated: 14 Nov 2012
16
short-term investors
And the non-tree huggers
disengaged citizens
lack of up
are waking enabling policy
“The only systems we can afford to employ
are those that rationally serve the planet
first, then all humanity. Not out of some
woolly, bullshit tree-hugging piffle but
because we live on it, currently without
alternatives...”
So, why hasn’t
short-term investors
disengaged citizens
sustainability policy
lack of enabling
mainstreamed?
System innovation
short-term for
= #theBIGshift investors
disengaged citizens
lack of brands
businesses andenabling policy
Brands as system innovators

Shaping the
context for
a brighter
future

Innovating
to win on
that path
The three levels of brand-led
innovation

Lead the
consumer

Connect with
R&D to spark
innovation

Create the
conditions for
change
short-term investors
disengaged citizens
lack of enabling policy

Lead the consumer on
sustainability
Connect with R&D to
short-term investors
disengaged citizens
spark sustainablepolicy
lack of enabling
innovation
2028
medium-term
innovations
immediate
innovations

2013

2015

longer-term
innovations

2030
short-term investors
disengaged citizens
lack of enabling policy

Create the conditions for
change
Create the conditions for change
Dr Sally Uren
CEO
Email: s.uren@forumforthefuture.org
Skype: forumsallyuren
Twitter: @sallyuren

www.forumforthefuture.org
Company No. 2959712
Charity No. 1040519
The three levels of brand-led
innovation

Lead the
consumer
Louise Stevens
Innocent

Connect with
R&D to spark
innovation
Tom Domen
Ecover

Create the
conditions for
change
Bella Vuillermoz
BSKYB
Three levels of Brand Engagement in
Sustainability Innovation:
Leading the consumer
Louise Stevens
London, 18th November 2013
Three levels of Brand Engagement in
Sustainability Innovation:
Leading the consumer
Louise Stevens
London, 18th November 2013
hello
an innocent story

what is sustainability?

engaging the consumer
we started small
product is king
today we have a family of smoothies & juices for all occasions
1 in 3 UK households bought an innocent
europe
from a UK base we are now sold in a few other places too
tone
an innocent story

what is sustainability?

engaging the consumer
we think sustainability is about…

leaving things a little bit
better than we find them
why do we want to be
sustainable?
core philosophy
an over-riding principle by which we make all decisions : The Nursing Home Test

a business we can
be proud of
our values
the values are in everyone
strategy

Sustainable
Brand

Sustainable
Ingredients

Sustainable
Production

Sustainable
Packaging

Sustainable
Legacy

who we are

what we use

how we make it

how we deliver it

what we contribute
an innocent story

what is sustainability?

engaging the consumer
who’s the weirdo on the right?
1) be consistent
our brand promise
what we’re up to
we talk to our consumers about what we do and what we think is important
relevant
compelling, highly shareable content to promote worldwide sustainability initiatives.
sharing
our consumers feel compelled to share their efforts with us

“Hello Innocent smoothies? My name is
Zoe Fulton and I'm an Art and a Design
student and I thought you might be
interested of looking at my upcycling
design where I created a little table
made out of old wood for the top
and your bottles as legs.”
2) be helpful
Livewell
in line with our brand commitment to healthy products and sustainability we wanted to
promote discussion on sustainable diets with consumers and the food industry.
simple
WWF provided guidance on the key steps to follow
simple
we also used our smoothie cartons to expand on two of the points a little bit more, whilst
still keeping the messages simple
helpful
we then applied the principles to the nations favourite recipes, producing easy to use recipe
cards for our consumers to download.
3) be different
Supergran
that little bobble hat started us thinking…
Supergran
…why not put woollen hats on our smoothies during the winter to keep them warm?
THE BIG KNIT
Grace got 69,033 likes and over 3000 shares
on Facebook.

which makes
this our most
popular post
ever.
influence
the importance of getting the message out to a wider audience
thank you
76
Ecover is being valued as one of the pioneering leaders
when it comes to sustainable innovation and
entrepreneurship

77




To maintain/build on our leading role & stay ahead of
competition
To inspire systemic change that is needed to face future
sustainability challenges

78
79
IN AN OPEN COLLABORATION PROCESS

…

80
IMAGINE…

81
IMAGINE
THE ULTIMATE NATURAL CLEANING
SYSTEM
INVENTED BY NATURE,
MADE THROUGH SCIENCE AND
CREATIVITY

82
VALUE NATURE, EMBRACING BIOMIMICRY
WE ARE NOT HERE TO
PROTECT NATURE, WE
ARE HERE TO VALUE
NATURE.
ONCE WE REALISE THE
VALUE NATURE HAS TO
OFFER US, THE
PROTECTION WILL
BECOME SELF-EVIDENT.
PROJECTIONS ARE THAT
BY 2025, BIO INSPIRED
TECHNOLOGY COULD
REPRESENT $1 TRILLION
OF GDP.*
* ref. The sharks Paintbrush, Jay Harman, 2013

83
THE 4 TRANSFORMATIVE BUSINESS MODELS FOR ECOVER

Natural
Born
Cleaners

Glocal

How might
Ecover radically
change the idea
of healthy
living?

Intelligent
Cleaning

84

System
Healthy
Home
THE 4 TRANSFORMATIVE BUSINESS MODELS FOR ECOVER

Natural
Born
Cleaners

Glocal

How might
Ecover radically
change the idea
of healthy
living?

Intelligent
Cleaning

85

System
Healthy
Home
HOW TO DESIGN A BUSINESS MORE
LIKE AN ECO-SYSTEM?
86
MALLORCAN PILOT CASE

LOCAL
DEMAND

GLOBAL R&D

ISLAND
CASE

LOCAL
RESOURCES

87

INDUSTRIAL
PRODUCTION, SMALL
SCALE
FIND THE BEST IN NATURE
• Fully biobased
• Sourced from non-food biomass (side streams)
• Grown locally, made locally
• Based on Global knowledge in ‘biotech’

2012 :
APP active
ingredients
from waste
Greenpalm &
2009 : Switch
from tropical oil Bonsucro
feedstock
certifications
(palm oil) to
for all tropical
local feedstock
feedstocks
(rapeseed)

2013 - 2015 :
move to algal
soaps
& experiment
with GLOCAL
buisiness
model
100%
biobased

2018:
Introduction
of range of
active
ingredients
sourced
from waste,
through
algae or
microorganisms

2020:
Biobased
locally
sourced
from agro
sidestreams
or waste /
sustainable
agriculture

SINCE 1979: PIONEERING IN FINDING MORE SUSTAINABLE
SOURCES FOR OUR ACTIVE INGREDIENTS AND PACKAGING

88
FROM THE NEXT GENERATION OF ECOSURFACTANTS…

89
TO BIOLOGICAL FEEDSTOCK PLATFORMS

• FROM SINGLE CELL
ORGANISM TO ANY
KIND OF OIL

• INCREDIBLY PURE
AND CLEAN
• EFFICIENT PROCESS

• BEST
ENVIRONMENTAL
PERFORMANCE (LCA)
• TRANSPARENT
SUPPLY CHAIN

90
NO MORE GEOGRAPHIC RESTRICTIONS

91
OUR FUTURE INGREDIENTS GOING LOCAL?
Mapping the
biomass potential
of a defined area

Catalyst for local
biotech business

To market a range
of end products,
based on optimal
use of biomass

* ref. www.theguardian.com

92
MADE POSSIBLE TODAY!

INTRODUCTION OF ALGAL BASED SOAP AS FROM…

93
Sustainable Brands
Bella Vuillermoz
18th November 2013
SEEING THE BIGGER PICTURE
Our approach to sustainable business
POSITIVE IMPACT OF OUR
DAY-TO-DAY BUSINESS

HOW WE DO BUSINESS

REACHING BEYOND OUR
BUSINESS
TO MAKE A POSITIVE
DIFFERENCE

BELIEVE IN BETTER ETHOS

95
96
Sky Academy creating
1 million opportunities for young people
Sky Academy
Skills Studios

Sky Sports
Living for Sport

Sky Academy
Scholarships

Sky Academy
Starting Out

100
Sky Academy Skills Studio

101
Sky Sports Living for Sports

102
Sky Academy Scholarships

103
Sky Academy Starting Out

104
Creativity and the Arts

105
107

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