The document provides instructions for unfreezing an iPod Nano or iPod Touch. For the iPod Nano, the user turns the hold button on and off 3 times, then holds the menu and center button for 6 seconds until the Apple logo appears. For the iPod Touch, the user presses the sleep/wake and menu buttons simultaneously until the Apple logo appears, then holds the menu and select buttons for 5-10 seconds. Following these steps should unfreeze the iPod.