SureSkills is a rapidly growing multi-national Learning Services and Consulting Services company. We offer a wide range of Technical Training, Service Management (ITIL), Project Management(PRINCE2, Agile, PMP), Business Skills and Digital Marketing Training courses. Our Learning Services division delivers over 40,000 days of training each year, covering a wide variety of topics servicing all levels of business, from SMB through to Enterprise and Government. We are fully accredited and have the People, Process and Technology to work with you and your team to become a trusted Learning and Development partner. Our specialised practitioners provide post course support to ensure your continued learning development and enhancing return on your investment.

1. Training &
Certification Schedule
Schedule January 2014 - July 2014
ITIL® Service Management
VMware
PRINCE2® & PMP
AWS
Business Analysis
Microsoft Server
Technologies
Digital & Social
Media Marketing
CommVault Data
Management
Microsoft
Office
Agile, Lean,
Kanban & PM
Cisco & Citrix
Enabling Performance
T: 01 240 22 62
E: info@SureSkills.com

2. Course Schedule January 2014 - July 2014
T: 01 240 22 62
CODE
COURSE TITLE
E: info@SureSkills.com
W: www.SureSkills.com
DAYS
JAN
FEB
MAR
APR
MAY
JUN
2
5
5
5
1
1
4
2
2
3
5
4
3
3
1
13
27
13
30
10
24
24
18
10
24
Call for dates
Call for dates
Call for dates
Call for dates
10
Call for dates
Call for dates
Call for dates
7
12
26
23
9
30
22
26
23
9
NEW COURSE OFFERING’s
Amazon Web Services
SSAWS01 AWS Essentials
SSAWS02 Architecting with AWS
DAYS
1
3
JAN
FEB
3
4
MAR
31
APR
1
MAY
JUN
3
4
JUL
Service Management (ITIL)
SSI002
ITIL Foundation
SSI017
ITIL Service Transition
SSI018
ITIL Service Strategy
SSI019
ITIL Service Design
SSI020
ITIL Service Operation
SSI021
ITIL Continual Service Improvement
SS1016
ITIL Release, Control and Validation
SS1015
ITIL Operational Support and Analysis
SS1022
ITIL Planning Protection and Optimisation
SS1023
ITIL Service Offerings and Agreements
SS1024
ITIL Managing across the Lifecycle
SSI034
Six Sigma - All Levels Offered
DAYS
3
3
3
3
3
3
4
3
3
4
4
5
JAN
13
6
27
20
13
FEB
17
3
10
MAR
24
10
31
18
3
APR
23
21
28
14
7
MAY
19
6
12
19
26
JUN
23
3
23
30
JUL
7
Agile SCRUM Kanban
SSBS073 Professional Scrum Master (PSM) Certification
SSBS076 Getting Lean with Kanban
SSBS079 Agile Certified Practitioner (PMI-ACP®) Preparation Course
SSBS109 Team Primer in Agile and Scrum
SSBS110 Writing Effective User Stories
SSBS118 Advanced Product Owner
SSBS119 The Product Owner Role
SSBS120 Advanced Agile: Optimising and Scaling
SSBS121 Executive Briefing in Agile
DAYS
2
2
2
2
1
2
1
2
1
JAN
14
23
16
FEB
4
18
20
MAR
11
4
APR
3
14
MAY
20
2
15
JUN
9
24
11
JUL
22
Project Management
DAYS
JAN
FEB
MAR
APR
MAY
JUN
PRINCE2
SSZ941
PRINCE2: Foundation
3
6
10
24
28
12
16
SSZ942 PRINCE2: Practitioner
2
9
13
27
17
15
19
PMP
SSBS072 PMP Certification
4
24
14
23
PRINCE2: Foundation and Practitioner courses run consecutively and can be booked as a 5 day programme
Business Analysis
DAYS
JAN
FEB
MAR
APR
MAY
JUN
SSI031
Business Analysis Practice
3
7
3
SSI036
Requirements Engineering
3
3
30
SSI037
Modelling Business Processes
3
12
14
SSI039
Foundation Certificate in Business Analysis
3
17
6
SSI040
Business Analysis Revision - Oral Assessment
1
Call for dates
SSI041
Business Analysis Oral Assessment
1
Call for dates
JUL
SureSkills announced as Irelands only Premier VATC
VMware Virtualisation
SSV059 VMware vSphere 5.5: What’s New
SSV057 VMware vSphere 5.5: Install, Configure & Manage
SSV041
VMware vSphere 5.1: FastTrack
SSV048 VMware vSphere 5.1: Optimize and Scale
SSV029 VMware vSphere 5.1: Skills for Operators
SSV045 VMware vCloud: Overview [v1.0]
SSV050 VMware vCloud: Deploy and Manage the VMware Cloud [v1.5]
SSV051
VMware vCenter Operations Manager: Analyse and Predict
SSV060 VMware vCenter Site Recovery Manager: Install, Configure, Manage [5.1]
SSV061
VMware vCloud Director:Install, Configure and Manage [5.5]
SSV062 VMware vSphere 5.1: Troubleshooting
SSV063 VMware Horizon View: Install, Configure and Manage [5.2]
SSV046 VMware View: Design Best Practices [5.x]
SSV047 VMware vCloud: Design Best Practices [1.5]
SSV052 Application Virtualisation with VMware ThinApp
JUL
7
21
14
21
28
7
21
24
JUL

3. Course Schedule January 2014 - July 2014
T: 01 240 22 62
E: info@SureSkills.com
W: www.SureSkills.com
CODE
COURSE TITLE
DAYS
JAN
FEB
MAR
APR
MAY
JUN
JUL
Microsoft Technical Training
Windows Client and Server
SSM20410 Installing & Configuring Windows Server 2012
5
20
24
19
14
SSM20411 Administering Windows Server 2012
5
27
31
26
21
SSM20412 Configuring Advanced Windows Server 2012 Services
5
17
7
9
SSM20687 Configuring Windows 8 Client
5
17
28
30
SSM6292 Installing & Configuring Windows 7 Client
3
Call for dates
SSM6293 Troubleshooting and Supporting Windows 7 in the Enterprise
3
11
3
SSM6294 Planning & Managing Windows 7 Desktop Deployments & Environments
5
Call for dates
SSM6419 Configuring, Managing and Maintaining Windows Server 2008 Servers
5
3
28
7
SSM6425 Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 5
Call for dates
Microsoft Exchange Server
SSM10135 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
5
24
16
SSM20341 Core Solutions of Microsoft Exchange Server 2013
5
3
30
Microsoft SharePoint Server
SS0913
SharePoint 2010 for Power Users
1
13
14
16
SSM10174 Configuring & Administrating Microsoft SharePoint 2010
5
17
26
21
SSM10175 SharePoint 2010 Application Development
5
10
28
23
SSM20331 Core Solutions of Microsoft SharePoint Server 2013
5
20
31
25
SSM20332 Advanced Solutions of Microsoft SharePoint Server 2013
5
Call for dates
Microsoft SQL Server
SSM6231 Maintaining a Microsoft SQL Server 2008 Database
5
Call for dates
SSM6232 Implementing a Microsoft SQL Server 2008 Database
5
Call for dates
SSM6236 Implementing & Maintaining SQL Server 2008 Reporting Services
3
Call for dates
SSM10774 Querying Microsoft SQL Server 2012
5
3
7
9
SSM10775 Administering Microsoft SQL Server 2012 Databases
5
24
19
SSM10777 Implementing a Data Warehouse with Microsoft SQL Server 2012
5
Call for dates
SSM10778 Implementing Data Models and Reports with Microsoft SQL Server 2012
5
Call for dates
Microsoft System Centre
SSM10747 Administrating System Centre 2012 Configuration Manager
5
10
12
28
SSM10748 Deploying System Centre 2012 Configuration Manager
3
Call for dates
SSM10750 Monitoring & Operating a Private Cloud with System Centre 2012
5
Call for dates
SSM50028 Installing and Configuring Microsoft Systems Centre Operations Manager 2007
5
Call for dates
Call for dates
SSM6451 Planning, Deploying, & Managing Microsoft System Center Configuration Manager 2007 5
SureSkills also deliver Windows XP, Server 2003 & Vista courses
Microsoft Lync Server
SSM10325 Automating Administration with Windows PowerShell 2.0
5
10
SSM10533 Deploying, Configuring, and Administering Microsoft Lync Server 2010
5
3
9
SSM10534 Planning and Designing a Microsoft Lync Server 2010 Solution
5
10
16
Microsoft Visual Studio and .NET
SSM10264 Developing Web Applications with Microsoft Visual Studio 2010
5
Call for dates
SSM2310 Developing Microsoft ASP .NET Web Applications using Visual Studio 2008
5
Call for dates
SSM50564 Introduction to HTML 5 Programming
2
Call for dates
SSM10266 Developing in C# with Visual Studio 2010
5
Call for dates
SSM10267 Introduction to Web Development with Visual Studio 2010
5
Call for dates
SSM20480 Programming in HTML with Javascript and CSS3
5
31
SSM20481 Essentials of Developing Windows Store Applications using HTML5 and JavaScript
5
Call for dates
SSM20483 Programming in C#
5
Call for dates
Generic SQL
DAYS
JAN
FEB
MAR
APR
MAY
JUN
JUL
SSO500 SQL Fundamentals
1
10
7
4
28
SSO501 Advanced SQL Querying
1
11
8
5
29
UNIX/Linux
SSO502 UNIX and Linux: Fundamentals
Java
SSD007 Java Fundamentals
Prezi
SSBS059 Introduction to Prezi
SureSkills
Accreditations
DAYS
2
DAYS
5
DAYS
1
JAN
JAN
JAN
23
FEB
MAR
3
FEB
MAR
Call for dates
FEB
MAR
27
APR
1
APR
APR
MAY
MAY
MAY
22
JUN
JUL
1
JUN
JUL
JUN
JUL

4. Course Schedule January 2014 - July 2014
T: 01 240 22 62
E: info@SureSkills.com
W: www.SureSkills.com
CODE
COURSE TITLE
DAYS JAN
FEB
MAR
APR
MAY
JUN
Microsoft Applications
SSA200 Excel Introduction
1
13
12
13
15
14
17
SSA201 Excel Intermediate
1
14
13
14
16
15
18
SSA202 Excel Advanced
1
28
27
26
29
28
27
SSA204 Excel VBA
2
27
24
19
SSA500 Outlook Introduction
1
Call for dates
SSA501 Outlook Advanced
1
Call for dates
SSA300 PowerPoint Introduction
1
20
24
25
24
22
19
SSA302 PowerPoint Advanced
1
21
25
26
25
23
20
SSA820 Project Introduction
2
16
10
6
30
SSA821
Project Advanced
1
Call for dates
SSA800 Publisher Introduction
1
Call for dates
SSA957
InfoPath Introduction
2
Call for dates
SSA958 InfoPath Advanced
2
Call for dates
SSA810
Visio Introduction
1
3
2
3
SSA812
Visio Advanced
1
Call for dates
SSA100 Word Introduction
1
15
10
10
8
12
11
SSA101 Word Intermediate
1
16
11
11
9
13
12
SSA102 Word Advanced
1
29
26
27
25
23
27
SSA9000 Access Introduction
2
17
22
18
SSA9001 Access Intermediate
1
21
18
12
SSA9002 Access Advanced
1
28
30
27
SSA403 Access VBA
1
Call for dates
SSA4006 What’s New in Microsoft Office 2010
1
Call for dates
SSA960 OneNote Introduction
1
Call for dates
CommVault
DAYS JAN
FEB
MAR
APR
MAY
JUN
SSC005 CommVault 10 Core Fundamentals
3
15
5
7
CISCO
DAYS JAN
FEB
MAR
APR
MAY
JUN
CI-ICND1 Interconnecting Cisco Network Devices part 1
5
Call for dates
CI-ICND2 Interconnecting Cisco Network Devices Part 2
5
Call for dates
CI-CCNABC CCNA Bootcamp
5
Call for dates
CRYSTAL REPORTS
DAYS JAN
FEB
MAR
APR
MAY
JUN
SSO008 Crystal Reports Introduction
2
Call for dates
SSO009 Crystal Reports Advanced
2
Call for dates
Finance & Financial Awareness Training Programmes
DAYS JAN
FEB
MAR
APR
MAY
JUN
SSBS044 Finance for Non Financial Managers
2
3
3
3
Digital Marketing & Social Media Programmes
DAYS JAN
FEB
MAR
APR
MAY
JUN
SSBS050 Diploma in Digital Marketing (FETAC 15 Week Programme)
12
29
30
FETAC Accredited Programmes
DAYS JAN
FEB
MAR
APR
MAY
JUN
SSBS080 FETAC Level 6 - Train The Trainer - 4 Day Workshop
4
24
7
16
Business Skills Programmes
DAYS JAN
FEB
MAR
APR
MAY
JUN
SSBS003 Time Management
1
Call for dates
SSBS001 Communication Skills
1
Call for dates
SSBS002 Professional Presentation Skills and Personal Branding
2
27
8
24
SSBS004 Achieving Assertiveness
1
15
4
15
SSBS006 Working Successfully within Teams
1
Call for dates
SSBS007 Business Writing
1
Call for dates
SSBS037 Influencing and Negotiation Skills
1
Call for dates
SSBS015 Train The Trainer (Non Accredited)
2
Call for dates
Graphic & Web Design
SSO013
Adobe Acrobat
SSO014
Adobe PageMaker
SSO016
Adobe Writer
SSO017
Adobe Illustrator
SSO015
Adobe Photoshop (Level 1)
SSO018
QuarkXPress
SSO019
Adobe Dreamweaver
SSO223
Adobe Flash
DAYS
1
1
1
1
1
1
1
1
JAN
FEB
MAR
APR
Call for dates
Call for dates
Call for dates
Call for dates
Call for dates
Call for dates
Call for dates
Call for dates
MAY
JUN
JUL
14
15
29
14
22
23
10
11
28
9
JUL
2
JUL
JUL
JUL
JUL
JUL
JUL
JUL

5. Course Schedule January 2014 - July 2014
T: 01 240 22 62
E: info@SureSkills.com
W: www.SureSkills.com
Why choose SureSkills as
your strategic training partner?
• Professional, experienced team
• Internationally recognised Qualifications & Certification
• Experienced practitioner lecturers with real world experience
• Excellent facilities with the latest equipment
• Delivering on quality with ITIL & Best Practice Governance
• Post course support for all courses
• Exam pass specialists – a proven track record of achievement
• Beyond the syllabus – we can tailor courses to meet your specific
objectives
• Can deliver training courses on-site
SureSkills - Your “end to end”
learning services partner
SureSkills is a rapidly growing multi-national Learning Services and Consulting
Services company. We offer a wide range of Technical Training, Service
Management, Project Management, Business Skills and Digital Marketing
Training courses.
Our Learning Services division delivers over 40,000 days of training each year,
covering a wide variety of topics servicing all levels of business, from SMB
through to Enterprise and Government.
We are fully accredited and have the People, Process and Technology to
work with you and your team to become a trusted Learning and Development
partner. Our specialised practitioners provide post course support to
ensure your continued learning development and enhancing return on your
investment.
Training Rooms
Now Available
We have dedicated Conference/
Meeting/Training rooms that are
available for private hire.
We provide the following:
• City centre location
• Receptionist meet & greet
• Training rooms can accommodate
up to fourteen delegates
• All equipment provided, including
PC’s, Overhead Projectors,
Flat Screen Monitors, Printers
• Break out rooms
• Daily refreshments
• Lunch
Public Scheduled,
Private or
Tailored, Flexible
Training Solutions
• Microsoft Office
• Microsoft Technical
• VMware
• CommVault
• PRINCE2 ® & PMP
• ITIL® Service Management
• Agile
• Cisco
• Business Analysis
• Online & Digital Marketing
• Sales & Marketing
• Leadership & Management
• AWS Training
• Prezi
SureSkills Ireland,
14 Fitzwilliam Place, Dublin 2, Ireland.
Tel: +353 1 240 22 62 Fax: +353 1 240 22 33
Email: info@sureskills.com Web: www.sureskills.com
| Dublin IRL. | Austin TX. | Belfast UK. |

6. Keep up to date with SureSkills Social
Follow us on Facebook, Twitter and LinkedIn to hear the very latest from the Learning and Development as well as
keeping up to date with our industry blog releases and notifications on upcoming SureSkills events.
Competitions
To celebrate our 20 year anniversary we are running weekly and monthly competitions for all our SureSkills customers
with some amazing giveaways. To be in with a chance of winning some of the prizes including iPads, luxury gift sets,
hotel get aways, tickets to some of the must see concerts & sporting events across the country simply like, follow
and enter…..Best of Luck!
Tara O’Keeffe , Lifestyle Sports, iPad winner at the
SureSkills TechFire earlier this year
Facebook fan Mick Byrne, winner of the SureSkills Open
golf giveaway photographed with SureSkills sales
manager Steven Long
Oscar McMahon, Galco Steel, Dell XPS 10 prize winner at a
SureSkills briefing
Events at SureSkills
SureSkills regularly host events and breakfast briefings to keep you up to date on all the latest industry trends and topics. Last year we ran 8
separate IT related events on keys areas of important including; IT Data Management, The Flexible Desktops, Business Analysis, Agile Best
Practices, Digital Marketing to name a few. With even more events planned for 2014 covering a range of topical issues be sure to keep an eye on our
www.SureSkills.com/Events page.
We will be celebrating our pivotal position in the Cloud and Virtualisation training and consulting space with special briefings - underpinning our
status as Ireland’s only VMware Premier VATC and Irelands only official AWS authorised Amazon Web Services Training Partner.
We will also be catering for our Service & Project Management clients continuing our series of the Integrating Project Management with Service
Management best practices with an upcoming events scheduled for February 13th and the 10th of April.
As always we welcome all your feedback and can be contacted via email: marketing at sureskills dot com.