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Social Media:
Tools for Journos
Saskatchewan Media Guild
November 9, 2013
#SMGsocial
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stevebuttry.wordpress.com
slideshare.net/stevebuttry
@stevebuttry
stephenbuttry@gmail.com
You’re a journo, not a carrier
Social media toolbox
1. Livetweet events &
breaking news
2. Search
3. Crowdsource
4. Monitor community
conversation
5. Curate

6.
7.
8.
9.

Hashtags
Lists
Photos & videos
Embed content in
stories
10.Verification
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
•
•
•
•

Many more users
Much info private
Tougher to search
Not as immediate
(less frequent
updates)
• Engage, don’t
intrude

• Great for breaking
news
• Great real-time
search
• Engagement not as
intrusive
• Hashtags help more
w/ search,
conversation
Getting started on
•
•
•
•
•
•

Identify as a journalist in your profile
Upload a photo or logo as your avatar
Enable use w/ phone
Tweet a little before you start following
Don’t drink the whole stream
Integrate Twitter into your day
Organizing chaos
•
•
•
•
•
•

Use Twitter lists
TweetDeck & HootSuite help organize
Mobile app
Check @ mentions
Twitter alerts
Save regular searches (can be columns in
TweetDeck, HootSuite)
Why use

here?

• More people in your community use
Twitter than you think
• They’re younger than newspaper readers
• Produces content for your website
• Powerful search function (find sources)
• Changes your newsroom culture
• Twitter rocks on breaking news
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Livetweeting exercise
Need volunteers to:
• Play by play
• Commentary
• Links
• Photos
• Video (Vine, Tout)
#SMGsocial
Live-tweeting situations
• Trials
• Meetings
• Sporting events (staff and/or public tweets:
Friday Night Tweets)
• Festivals
• Breaking stories
Remember to feed site (ScribbleLive, etc.)
Livetweeting tips
•
•
•
•
•
•
•

Don’t transcribe; observe & report
In sports, mix play-by-play & commentary
Use hashtag (& check & engage)
OK to pause for checking facts, names
Note significant pause (halftime, lunch)
Fun interludes, exchanges, anecdotes
Check facts before you hit “tweet”
Other live-coverage tools
•
•
•
•
•
•

ScribbleLive, CoverItLive, LiveblogPro
Twitter widgets
U-Stream, Qik, Livestream
Google+ Hangout w/ YouTube
Storify (almost live if you update frequently)
Facebook (frequent posts can be annoying)
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Social search
•
•
•
•

Twitter advanced search
Facebook graph search
Search for keywords, hashtags, users
Search by location (but most tweets
aren’t geotagged)
• Use Geofeedia (more than just tweets)
• Big news? Search: Holy shit, WTF
Tips for finding tweets
• Search (Twitter advanced, Google, Topsy,
twXplorer) for keywords, location
• Check followers & timelines (replies, RTs)
• Expand tweets to see conversation
• Check profiles
• Follow; DM or tweet asking for interview
• Make screen grabs (they might delete)
Searching tips
•
•
•
•

Search for people suddenly in the news
Great for searching for sources, groups
Tougher to search posts (many are private)
Messages will go into “other” box; better to
post on wall or seek mutual friends
• Excellent search engine
• Search for keywords on résumés
• Search by employer (& former
employer)
• Mutual contacts can introduce
• Foursquare “mayor” may be employee
or loyal customer of biz or venue
• Who has “checked in” at event, scene
• Check Reddit for discussion of your
topic (for tips, don’t assume info is
verified)
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Crowdsourcing tips
• Say what you know, what you need to
know
• Don’t ask for help; invite people to tell
their stories, share their photos
• Reach broader audience (hashtags, ask on
FB pages of groups w/ interests)
Crowdsourcing tips
•
•
•
•

Use Facebook, Twitter, G+, website, paper
Search & crowdsource simultaneously
Be careful about repeating rumors
Invite contact (phone, email)
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Monitor conversation
• Follow officials, activists on beat
• Searches, alerts for people & keywords
on beat
• Save location searches for breaking-news
terms (fire, emergency, siren)
• Save local searches
• Join conversation
People to follow
•
•
•
•

Look for sources (find people)
Ask sources
Journalists in other communities
When someone follows you, check out to
see whether you should follow back
• When you follow someone, check whom
they follow
• Tweeps mentioned in interesting tweets
Monitoring tools
• Pinterest (especially in food, fashion,
travel, crafts, entertainment)
• YouTube (do agencies, people in
community have YouTube channels?)
• SlideShare (are people telling more on
slides than they’re telling you?)
• Reddit
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
What is curation?
Museum curator:
• Studies topic
• Chooses relevant
content (other
sources & museum
collection)
• Authenticates
• Groups related items
• Provides context
• Presents exhibit

Journalism curator:
• Studies topic
• Chooses relevant
content (social
media, blogs, staff)
• Authenticates
• Groups related items
• Provides context
• Presents collected
content
NPR’s Andy Carvin
“I think curation has always been a
part of journalism; we just didn't call it
that.” – quoted in The Atlantic by
Phoebe Connelly
Curation
Situations

Tools

•
•
•
•

•
•
•
•

Reaction story
Public event
Second screen
Breaking story

Storify
Spundge
Geofeedia
RebelMouse
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Lists
•
•
•
•

Organize beat by lists
Lists save time
TweetDeck, HootSuite
Create list for story (who’s tweeting
about it?)
• Embed list in story or blog post
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
#Hashtags
•
•
•
•
•

Regular hashtags
Event hashtags
Breaking news
Cause hashtags
Humorous
#Hashtag tips
• Use existing hashtag if there is one
• Search before launching hashtag (avoid
duplication)
• Look for secondary hashtags, especially
in events or breaking news
• Hashtags help find witnesses & other
sources
#notjustonTwitter
• Effective on Instagram & Tout, too
• Work on Facebook, but have not caught
on yet
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Photo curation
Photo sites: Instagram, Flickr, Pinterest,
Picasa (don’t forget Facebook, Twitter)
Finding photos: Search, Geofeedia,
hashtags, ask community to submit
Curation tools: Geofeedia, Storify,
Spundge, Olapic, embed codes
Make contact & ask for more!
Video curation
YouTube: strong search engine, most are
embeddable
Quick video sites: Instagram (15 seconds), Tout
(15 seconds, 45 for pro accounts), Vine (6
seconds)
Finding photos: Search, Geofeedia, hashtags,
ask community to submit
Curation tools: Geofeedia, Storify, Spundge
Tout vs. Instagram vs. Vine
Tout
• 15 seconds (or 45)
• Widgets
• Multiple social
platforms
• Channels
• Import from camera roll
or hard drive

Vine
• 6 seconds
• Can’t edit or import

Instagram
• Filters
• Huge user base
• May add more features
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Why embed content?
•
•
•
•
•
•

Accuracy
Attribution
Authenticity
Interactivity
Visual impact
Actual voices
What can you embed?
•
•
•
•

Public Tweets & Facebook posts
Videos (YouTube, Vimeo, Tout, Instagram)
Photos (Instagram, Flickr, Pinterest …)
Slides & documents (Scribd, SlideShare,
DocumentCloud)
• Curation (Storify, ScribbleLive,
RebelMouse)
Social media = journo tool
1.
2.
3.
4.

Live coverage
Search
Crowdsourcing
Monitor
conversation
5. Curate
conversation

6.
7.
8.
9.

Lists
Hashtags
Photos, videos
Embed content
in your stories
10. Verify facts
Vetting & verifying
• Track back RTs, etc.
to source
• Look for clusters
• Location enabled?
• Evaluate the network
• Evaluate the history

• Links, photos?
• Take it old school
• Disclose, hedge,
repeat
• Be brave only in
correction

Tips from Craig Silverman, Regret the Error
Evaluating tweeps
•
•
•
•
•
•

How long have they been tweeting?
Check previous tweets, interaction
Check bio, links
Check Klout score
Google name and scam, spammer
Contact & interview

Tips from Mandy Jenkins, Zombie Journalism
Ethical issues
• Identify yourself as a journalist w/
Leader-Post (or whatever is your org)
• Behave professionally on personal
accounts
• Be personable on pro accounts
• Discuss w/ editor whether opinion is
appropriate
Social fame is fleeting
CT Twitter study:
• Newsroom accounts mostly heads & links
• @5thDistrictCT conversational (links to
competition, RTs, replies, great info)
• @5thDistrictCT = 2x to 10x more referrals
per Twitter follower
Tips for being conversational:
• Monitor @ mentions & reply (answer
questions, thank for links, address critics)
• Make link posts conversational
• RT competition, community bloggers
• Ask questions
engagement
Why converse w/ no link?
• Question invites conversation
• Engagement w/ question boosts
views/engagement on subsequent links
• Builds brand, gain followers
• Do you enjoy conversation w/ people
always calling attention to themselves?
Writing benefits of Twitter
• Paste lead into tweet box. If it’s >140,
challenge whether it’s too long
• 140 characters gives great practice at
getting to the point
Read more about it
•
•
•
•

stevebuttry.wordpress.com
slideshare.net/stevebuttry
@stevebuttry
stephenbuttry@gmail.com

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Social Media: Tools for Journos

  • 1. Social Media: Tools for Journos Saskatchewan Media Guild November 9, 2013 #SMGsocial
  • 2. Read more about it • • • • stevebuttry.wordpress.com slideshare.net/stevebuttry @stevebuttry stephenbuttry@gmail.com
  • 3. You’re a journo, not a carrier
  • 4. Social media toolbox 1. Livetweet events & breaking news 2. Search 3. Crowdsource 4. Monitor community conversation 5. Curate 6. 7. 8. 9. Hashtags Lists Photos & videos Embed content in stories 10.Verification
  • 5. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 6. • • • • Many more users Much info private Tougher to search Not as immediate (less frequent updates) • Engage, don’t intrude • Great for breaking news • Great real-time search • Engagement not as intrusive • Hashtags help more w/ search, conversation
  • 7. Getting started on • • • • • • Identify as a journalist in your profile Upload a photo or logo as your avatar Enable use w/ phone Tweet a little before you start following Don’t drink the whole stream Integrate Twitter into your day
  • 8. Organizing chaos • • • • • • Use Twitter lists TweetDeck & HootSuite help organize Mobile app Check @ mentions Twitter alerts Save regular searches (can be columns in TweetDeck, HootSuite)
  • 9. Why use here? • More people in your community use Twitter than you think • They’re younger than newspaper readers • Produces content for your website • Powerful search function (find sources) • Changes your newsroom culture • Twitter rocks on breaking news
  • 10. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 11. Livetweeting exercise Need volunteers to: • Play by play • Commentary • Links • Photos • Video (Vine, Tout) #SMGsocial
  • 12. Live-tweeting situations • Trials • Meetings • Sporting events (staff and/or public tweets: Friday Night Tweets) • Festivals • Breaking stories Remember to feed site (ScribbleLive, etc.)
  • 13. Livetweeting tips • • • • • • • Don’t transcribe; observe & report In sports, mix play-by-play & commentary Use hashtag (& check & engage) OK to pause for checking facts, names Note significant pause (halftime, lunch) Fun interludes, exchanges, anecdotes Check facts before you hit “tweet”
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  • 25. Other live-coverage tools • • • • • • ScribbleLive, CoverItLive, LiveblogPro Twitter widgets U-Stream, Qik, Livestream Google+ Hangout w/ YouTube Storify (almost live if you update frequently) Facebook (frequent posts can be annoying)
  • 26. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 27. Social search • • • • Twitter advanced search Facebook graph search Search for keywords, hashtags, users Search by location (but most tweets aren’t geotagged) • Use Geofeedia (more than just tweets) • Big news? Search: Holy shit, WTF
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  • 45. Tips for finding tweets • Search (Twitter advanced, Google, Topsy, twXplorer) for keywords, location • Check followers & timelines (replies, RTs) • Expand tweets to see conversation • Check profiles • Follow; DM or tweet asking for interview • Make screen grabs (they might delete)
  • 46.
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  • 48. Searching tips • • • • Search for people suddenly in the news Great for searching for sources, groups Tougher to search posts (many are private) Messages will go into “other” box; better to post on wall or seek mutual friends
  • 49. • Excellent search engine • Search for keywords on résumés • Search by employer (& former employer) • Mutual contacts can introduce
  • 50. • Foursquare “mayor” may be employee or loyal customer of biz or venue • Who has “checked in” at event, scene • Check Reddit for discussion of your topic (for tips, don’t assume info is verified)
  • 51. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 52. Crowdsourcing tips • Say what you know, what you need to know • Don’t ask for help; invite people to tell their stories, share their photos • Reach broader audience (hashtags, ask on FB pages of groups w/ interests)
  • 53. Crowdsourcing tips • • • • Use Facebook, Twitter, G+, website, paper Search & crowdsource simultaneously Be careful about repeating rumors Invite contact (phone, email)
  • 54.
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  • 62. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 63. Monitor conversation • Follow officials, activists on beat • Searches, alerts for people & keywords on beat • Save location searches for breaking-news terms (fire, emergency, siren) • Save local searches • Join conversation
  • 64. People to follow • • • • Look for sources (find people) Ask sources Journalists in other communities When someone follows you, check out to see whether you should follow back • When you follow someone, check whom they follow • Tweeps mentioned in interesting tweets
  • 65.
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  • 71. Monitoring tools • Pinterest (especially in food, fashion, travel, crafts, entertainment) • YouTube (do agencies, people in community have YouTube channels?) • SlideShare (are people telling more on slides than they’re telling you?) • Reddit
  • 72. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 73. What is curation? Museum curator: • Studies topic • Chooses relevant content (other sources & museum collection) • Authenticates • Groups related items • Provides context • Presents exhibit Journalism curator: • Studies topic • Chooses relevant content (social media, blogs, staff) • Authenticates • Groups related items • Provides context • Presents collected content
  • 74. NPR’s Andy Carvin “I think curation has always been a part of journalism; we just didn't call it that.” – quoted in The Atlantic by Phoebe Connelly
  • 75. Curation Situations Tools • • • • • • • • Reaction story Public event Second screen Breaking story Storify Spundge Geofeedia RebelMouse
  • 76. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 77. Lists • • • • Organize beat by lists Lists save time TweetDeck, HootSuite Create list for story (who’s tweeting about it?) • Embed list in story or blog post
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  • 92. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 94. #Hashtag tips • Use existing hashtag if there is one • Search before launching hashtag (avoid duplication) • Look for secondary hashtags, especially in events or breaking news • Hashtags help find witnesses & other sources
  • 95. #notjustonTwitter • Effective on Instagram & Tout, too • Work on Facebook, but have not caught on yet
  • 96.
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  • 104. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
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  • 117. Photo curation Photo sites: Instagram, Flickr, Pinterest, Picasa (don’t forget Facebook, Twitter) Finding photos: Search, Geofeedia, hashtags, ask community to submit Curation tools: Geofeedia, Storify, Spundge, Olapic, embed codes Make contact & ask for more!
  • 118. Video curation YouTube: strong search engine, most are embeddable Quick video sites: Instagram (15 seconds), Tout (15 seconds, 45 for pro accounts), Vine (6 seconds) Finding photos: Search, Geofeedia, hashtags, ask community to submit Curation tools: Geofeedia, Storify, Spundge
  • 119. Tout vs. Instagram vs. Vine Tout • 15 seconds (or 45) • Widgets • Multiple social platforms • Channels • Import from camera roll or hard drive Vine • 6 seconds • Can’t edit or import Instagram • Filters • Huge user base • May add more features
  • 120. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 122. What can you embed? • • • • Public Tweets & Facebook posts Videos (YouTube, Vimeo, Tout, Instagram) Photos (Instagram, Flickr, Pinterest …) Slides & documents (Scribd, SlideShare, DocumentCloud) • Curation (Storify, ScribbleLive, RebelMouse)
  • 123.
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  • 128. Social media = journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
  • 129.
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  • 132. Vetting & verifying • Track back RTs, etc. to source • Look for clusters • Location enabled? • Evaluate the network • Evaluate the history • Links, photos? • Take it old school • Disclose, hedge, repeat • Be brave only in correction Tips from Craig Silverman, Regret the Error
  • 133. Evaluating tweeps • • • • • • How long have they been tweeting? Check previous tweets, interaction Check bio, links Check Klout score Google name and scam, spammer Contact & interview Tips from Mandy Jenkins, Zombie Journalism
  • 134.
  • 135. Ethical issues • Identify yourself as a journalist w/ Leader-Post (or whatever is your org) • Behave professionally on personal accounts • Be personable on pro accounts • Discuss w/ editor whether opinion is appropriate
  • 136. Social fame is fleeting
  • 137. CT Twitter study: • Newsroom accounts mostly heads & links • @5thDistrictCT conversational (links to competition, RTs, replies, great info) • @5thDistrictCT = 2x to 10x more referrals per Twitter follower
  • 138. Tips for being conversational: • Monitor @ mentions & reply (answer questions, thank for links, address critics) • Make link posts conversational • RT competition, community bloggers • Ask questions
  • 140.
  • 141. Why converse w/ no link? • Question invites conversation • Engagement w/ question boosts views/engagement on subsequent links • Builds brand, gain followers • Do you enjoy conversation w/ people always calling attention to themselves?
  • 142. Writing benefits of Twitter • Paste lead into tweet box. If it’s >140, challenge whether it’s too long • 140 characters gives great practice at getting to the point
  • 143. Read more about it • • • • stevebuttry.wordpress.com slideshare.net/stevebuttry @stevebuttry stephenbuttry@gmail.com

Editor's Notes

  1. We’ll also discuss the Denver plane crash that Mike Wilson survived and how the media missed an opportunity by not using Twitter.
  2. If I have time, I’ll use the next several slides in a discussion of how Bill Doskoch used Twitter on a routine (and amusing) daily story.
  3. We’ll start with some examples of why Twitter is a valuable breaking-news tool. Most will, of course, remember that Twitpic had the first shot of the Hudson landing.
  4. We’ll also discuss the Denver plane crash that Mike Wilson survived and how the media missed an opportunity by not using Twitter.