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Adopting VUI in a GUI world - Enterprise UX Meetup

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Adopting VUI in a GUI world - Enterprise UX Meetup

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Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive advantage. But how do you drive the adoption of VUI in an organization with a long GUI-only history? We'll share the frameworks we used to evangelize VUI to help you start your own grassroots VUI movement.

Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive advantage. But how do you drive the adoption of VUI in an organization with a long GUI-only history? We'll share the frameworks we used to evangelize VUI to help you start your own grassroots VUI movement.

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Adopting VUI in a GUI world - Enterprise UX Meetup

  1. 1. EVANGELIZING & DESIGNING VOICE USER INTERFACE STEPHEN GAY 2014 ADOPTING VUI IN A GUI WORLD MARCH 28, 2014
  2. 2. @stephengay 2014 EVOLUTION Command Line Interface (CLI) Graphical User Interface (GUI) Natural User Interface (NUI) Time Interactionswithtechnology Voice User Interface (VUI)
  3. 3. A VUI ENABLES PEOPLE TO USE THEIR VOICES AND INNATE LANGUAGE SKILLS TO INTERACT WITH TECHNOLOGY.
 DEFINE
  4. 4. " TYPES OF INTERACTIONS
  5. 5. @stephengay 2014 TYPES OF INTERACTIONIntegrationComplexity Customer Benefit
  6. 6. @stephengay 2014 THE SECRETARY Recognize what is being said and record it
  7. 7. @stephengay 2014 THE SECRETARY Recognize what is being said and record it
  8. 8. @stephengay 2014 THE BOUNCER Recognize who is speaking
  9. 9. @stephengay 2014 THE BOUNCER Recognize who is speaking
  10. 10. @stephengay 2014 THE BOUNCER
  11. 11. @stephengay 2014 THE GOPHER Execute simple orders
  12. 12. @stephengay 2014 THE GOPHER Execute simple orders
  13. 13. @stephengay 2014
  14. 14. @stephengay 2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  15. 15. @stephengay 2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  16. 16. @stephengay 2014 THE PERSONAL ASSISTANT
  17. 17. @stephengay 2014 THE PERSONAL ASSISTANT
  18. 18. " OPPORTUNITIES
  19. 19. @stephengay 2014 OPPORTUNTIES HumanizeHands Free Extra Hand Shortcuts
  20. 20. @stephengay 2014 HANDS FREE
  21. 21. @stephengay 2014 HANDSFREE
  22. 22. @stephengay 2014 EXTRA HAND
  23. 23. @stephengay 2014 HANDSFREE
  24. 24. @stephengay 2014 SHORTCUTS
  25. 25. @stephengay 2014 SHORTCUTS
  26. 26. @stephengay 2014 HUMANIZE
  27. 27. @stephengay 2014 HER
  28. 28. @stephengay 2014 BRAINSTORM
  29. 29. " PRINCIPLES
  30. 30. @stephengay 2014 BE MULTI-MODAL VUI + GUI
  31. 31. @stephengay 2014 PRINCIPLES "IT’S DIFFERENT 
 "DESIGNING FOR SPEECH
  32. 32. @stephengay 2014 PRINCIPLES
  33. 33. @STEPHENGAY DOWNLOAD THE PPT AND MATERIAL @stephengay2014

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