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Line Sharing Switches:
           Multi‐Link Inc.                                                                   Manual vs. Automatic
    Are you considering an A/B Switch on your shared line? Think again…
    Situation                                 Business Impact                                                  A/B      The 
                                                                                                               Switch   Stick
    Forget to switch over from modem to       Fax calls will go un‐answered. Important business fax 
    fax during night hours                    missed.  Automatic answer can prevent this risk.
    Unavailable to switch over from           Fax calls can go un‐answered. Important business fax 
    modem to fax during day hours             missed. Automatic answer can prevent this risk.
    Forget to switch back to modem            Productivity reduced.  Modem will not be operational.
                                              Non‐IT staff distracted by IT problem. Customer service may 
                                              be temporarily suspended. Automatic call connect will 
                                              prevent this risk. 
    Security on modem line                    Computer devices may experience malicious access. 
                                              Customer information may be compromised and  regulatory 
                                              violations can occur.  Security access codes protects against 
                                              this threat (penalties/lawsuits avoided)
    Budget constraints (Cuts, Flat)           Seamlessly handle up to 4 devices in a single phone line: 
                                              phones, faxes, modems, POS, others. Reduce costs – do 
                                              more with a single line or eliminate lines no longer needed. 
                                              Average cost of phone line is $600/yr.


The Stick: 1 line to up‐to‐4 devices, auto‐connect, security 
      Features
•      Line Sharing – up to 4 devices sharing a single standard telephone line
•      Programmable – accessible through a standard phone line connection and programmable using touch tones.
•      Caller ID Compatible – when the feature is enabled the Caller ID is presented. The feature is enabled by setting the 
       “Rings to Answer” parameter to more than 2 rings. 
•      DSL(Digital Subscriber Line) Compatible – The Stick connects just like your phone in a DSL scenario. The DSL filter is 
       installed between the DSL service connection and the line jack on The Stick. Analog devices (phones, FAX, Dialup 
       modems) connect to ports on The Stick. 
•      FAX Tone Detection – when activated, this feature allows The Stick to detect FAX/CNG (Calling) tones and connect the 
       call to the FAX port.
•      Barge‐In Protection – This feature prevents Barge‐In on voice or data calls connected through The Stick. This becomes 
       especially useful  when a data call is in progress, because it allows the data call to complete successfully.
•      Security Access Codes for all Ports – A data call is only connected to the Modem Port when the calling Modem sends the 
       expected security access code. This is particularly useful when the dial‐up modem connects to devices deemed critical 
       and security is a top priority. All other ports on The Stick have the Security Access Code feature as well.
•      Call Transfer – A variety of transfer options are offered. These are especially useful because they enable special handling 
       of incoming calls during “after‐hours” conditions. 
Multi‐Link Inc.                                                                 Application – Line Sharing



                                              PSTN Network
BEFORE                                                                             FAX              DIAL-UP
                                                                                                    MODEM



                         (555) 555.0001

                                                              (555) 555.0003
                                  (555) 555.0002              (555) 555.0004




                                                                               The Stick – How it works
                                                                               The Stick – How it works
                                                                               The Stick automatically answers
                                                                                The Stick automatically answers
                                                                               inbound calls and ‘screens’ for Fax
                                                                                inbound calls and ‘screens’ for Fax
                                                                               Tones (CNG) and/or Security Access
                                                                                Tones (CNG) and/or Security Access
                                                                               Codes (DTMF).
                                                                                Codes (DTMF).
                                                                               While performing the screening
                                                                                While performing the screening
                                                                               function for both types of tones, a
                                                                                function for both types of tones, a
                                                                               high quality simulated ‘ring back’ is
                                                                                high quality simulated ‘ring back’ is
                                                                               generated to the calling party. After
                                                                                generated to the calling party. After
                                                                               the screening function is performed
                                                                                the screening function is performed
                                                                               the call is routed to the proper device,
                                                                                the call is routed to the proper device,
                                                                               Phone, Fax, or Modem.
                                                                                Phone, Fax, or Modem.
                                   PSTN Network
AFTER*
                                                                    MODEM
                                                                    VOICE 2
                                                                    VOICE 1
                                                                    LINE

                                                                    FAX




              (555) 555.0001

                                                   (555) 555.0003
                       (555) 555.0002




                                                                                                    DIAL-UP
* Turn off fax tone detection on voice 1                 FAX                                        MODEM
for fax call priority
                                                         Lines Eliminated: 1
                                                         Cost per line: $600/year


                                                                                                You Save $600/year

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Manual vs automatic line sharing switches

  • 1. Line Sharing Switches: Multi‐Link Inc. Manual vs. Automatic Are you considering an A/B Switch on your shared line? Think again… Situation Business Impact A/B  The  Switch Stick Forget to switch over from modem to  Fax calls will go un‐answered. Important business fax  fax during night hours missed.  Automatic answer can prevent this risk. Unavailable to switch over from  Fax calls can go un‐answered. Important business fax  modem to fax during day hours missed. Automatic answer can prevent this risk. Forget to switch back to modem Productivity reduced.  Modem will not be operational. Non‐IT staff distracted by IT problem. Customer service may  be temporarily suspended. Automatic call connect will  prevent this risk.  Security on modem line Computer devices may experience malicious access.  Customer information may be compromised and  regulatory  violations can occur.  Security access codes protects against  this threat (penalties/lawsuits avoided) Budget constraints (Cuts, Flat) Seamlessly handle up to 4 devices in a single phone line:  phones, faxes, modems, POS, others. Reduce costs – do  more with a single line or eliminate lines no longer needed.  Average cost of phone line is $600/yr. The Stick: 1 line to up‐to‐4 devices, auto‐connect, security  Features • Line Sharing – up to 4 devices sharing a single standard telephone line • Programmable – accessible through a standard phone line connection and programmable using touch tones. • Caller ID Compatible – when the feature is enabled the Caller ID is presented. The feature is enabled by setting the  “Rings to Answer” parameter to more than 2 rings.  • DSL(Digital Subscriber Line) Compatible – The Stick connects just like your phone in a DSL scenario. The DSL filter is  installed between the DSL service connection and the line jack on The Stick. Analog devices (phones, FAX, Dialup  modems) connect to ports on The Stick.  • FAX Tone Detection – when activated, this feature allows The Stick to detect FAX/CNG (Calling) tones and connect the  call to the FAX port. • Barge‐In Protection – This feature prevents Barge‐In on voice or data calls connected through The Stick. This becomes  especially useful  when a data call is in progress, because it allows the data call to complete successfully. • Security Access Codes for all Ports – A data call is only connected to the Modem Port when the calling Modem sends the  expected security access code. This is particularly useful when the dial‐up modem connects to devices deemed critical  and security is a top priority. All other ports on The Stick have the Security Access Code feature as well. • Call Transfer – A variety of transfer options are offered. These are especially useful because they enable special handling  of incoming calls during “after‐hours” conditions. 
  • 2. Multi‐Link Inc. Application – Line Sharing PSTN Network BEFORE FAX DIAL-UP MODEM (555) 555.0001 (555) 555.0003 (555) 555.0002 (555) 555.0004 The Stick – How it works The Stick – How it works The Stick automatically answers The Stick automatically answers inbound calls and ‘screens’ for Fax inbound calls and ‘screens’ for Fax Tones (CNG) and/or Security Access Tones (CNG) and/or Security Access Codes (DTMF). Codes (DTMF). While performing the screening While performing the screening function for both types of tones, a function for both types of tones, a high quality simulated ‘ring back’ is high quality simulated ‘ring back’ is generated to the calling party. After generated to the calling party. After the screening function is performed the screening function is performed the call is routed to the proper device, the call is routed to the proper device, Phone, Fax, or Modem. Phone, Fax, or Modem. PSTN Network AFTER* MODEM VOICE 2 VOICE 1 LINE FAX (555) 555.0001 (555) 555.0003 (555) 555.0002 DIAL-UP * Turn off fax tone detection on voice 1 FAX MODEM for fax call priority Lines Eliminated: 1 Cost per line: $600/year You Save $600/year