The Digital Transformation and “Day in the life…”

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The Digital Transformation and “Day in
the life…”

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Your Presenters
Damien Robinson
rhipe Solutions
General Manager
With over 20 years experience delivering
projects across the globe. Damien is
passionate about his customers and partners,
ensuring rhipe Solutions is continuously
delivering solutions that drive tangible
business outcomes with the highest level of
customer satisfaction.
David Salter
rhipe Solutions
Principal Consultant
David is passionate about understanding the
unique problems faced by organizations
across multiple industries and the design and
implementation of simple, effective
information systems. David is responsible for
the rhipe Solutions Office 365 suite and
SharePoint practice.

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Agenda
Introductions
How is “social” making
a difference?
A new era in IT
computing
What really is a “digital
workplace”?
Day in the life…

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Who are we?
Information
- Award winning
- Microsoft certified
- Microsoft managed

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Our Clients

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New era in IT computing

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Microsoft definition…
3. people, process, & technology
2. Digital feedback
loop
1. 4 pillars

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Missing the Digital Transformation mark…

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Embracing the evolution…
Transport
Health Collaboration Social
Banking / Finance

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Cloud adoption is accelerating
$27.80 ,
20%
$21.90 ,
15%
$91.60 ,
65%
Public IT Cloud Services, 2019 (in billions)
IaaS PaaS SaaS
80%
of companies expect to adopt
cloud services within the next 12
months
60%
of cloud spending will be decided
or influenced by Lob/Non-IT BDMs
45%
of customers implementing cloud,
prefer that their connection to public
cloud is through a service provider
50%
of large enterprises are expected to
choose hybrid cloud deployments by
the end of 2017
Research: IDC

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Social is driven by consumer behavior…

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Millennials will make
up 75%
of the American
workforce by 2025
Inside your business
employees want to harness
information, connect,
engage, and work together
in new ways
72%of
companies are
deploying at least one
social software tool
Outside your business
empowered customers have
more information and want
to connect in new ways
Always on—
Consumers use
an average of 4
devices every day
20% of online
consumers expect a
response within one hour
via social media
Business & Consumer
Employees need to extend
and connect networks
across the firewall to
partners and customers
Companies with >1000 employees
average more data than the US
Library of Congress
>235terabytes
> 1.5B
people around the globe have
a social networking account
Consumers are driving IT change…

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Collaborate, Innovate, and Engage

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The top initiative of the
company’s new CEO is to
drive employee retention
by more deeply engaging
employees in the vision and
success of the business.
The CEO engages
employees in a two-way
conversation about
company culture via
Yammer group
conversations and by
creating a poll.
Employees at all levels
share their ideas via the
company newsfeed, making
them feel more engaged
and connected to the
overall vision.
Give employees a voice and ensure they have the information and
tools they need to make a difference.
Companies with
see:
Attract, engage, and retain your employees

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Question…
What should organizations place greatest emphasis on
to a true Digital Workplace?
Technology
People
Intranets
Training
Mobility
2%
76%
14%
6%
2%
Research: IDC

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Parting notes…
Typical Inhibitors:
- Security
- Data locality, sovereignty
- Budget, costs, pricing
- Lack of need
- Lack of trust in providers
- In-house staffing expertise
- Cultural issues/change management
- Uptime/reliability of services
- Technical expertise or knowledge of provider
- Poor customer service of provider
- Providers don’t understand our business
- Inability to sign business agreements
- Other
Things to think about:
- Get started with “aaS” wherever possible
- Cloud service acquisition, automation via tool
- “All-in” = cloud operating model
- Beware the single glass of pain
- Center of excellence drives change
- Work collaboratively with external providers,
augment internal expertise
- One part technology nine parts people and
process
Research: 451research

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Let’s build a flashy site in under 15
minutes with LiveTiles

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“LiveTiles simplifies
business complexity
while you build a new
digital workplace”
DRAG AND DROP
Turn any content or site
manager into a LiveTiles
pro with 30 minutes of
training
MAKE IT MOBILE
Create mobile sites in
minutes and keep up
with your employees in
this mobile-first world
IMPROVE YOUR UX LIFE
Keep users engaged by
changing site UX and
content in a few clicks,
drags or touches
INTEGRATE SOCIAL
Supercharge
productivity by creating
a thriving online culture
and home for real-time
collaboration
CONNECT YOUR TOOLS
Create role-based views
of your business with
single-click access to
everything users need
MAKE IT YOUR OWN
Easily customize your
LiveTiles environment
to include unique
features or
functionality

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Thanks very much,
any questions?