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Maximising Your Sales and Building  Your Reputation Through Social Media Jeremy Spiller May 2011
Do you remember this… Only 3 channels?
and these? …when it was raining
And even these?
Then along came this… The Web
And then this lot arrived…
It’s all changing all the time
When it comes to social media… Which ones? When? Why? Who? What if? What?
And there’s lots of stats
Half a billion blah blah blah…
And lots of ‘gurus’, ‘experts’, ‘mavens’…
really But what does it all mean to you and me?
The concept
The Dunbar Principle 150 22,500 social media drives this
Why bother…?
Marketing Effectiveness
Marketing Effectiveness Source: Forrester Research
It’s about MUCH more than prospective customers…
Such as… Influencers Referrers Journalists informers
Find your listening posts
But there are others
How do we find them?
Use… Search Alerts
Ask
Tweetdeck Hootsuite
Have a plan
Measure
You need a toolbox
Gadgets and apps
IDs and profiles
You need the right people
Hubs and Spokes
41 A Hub?
Could be Facebook Pages
Could be a blog
Could be a web site
Could be a LinkedIn Group
The content must be good
Social objects; issues are best
Think User Generated Content (UGC)
Arriving soon near you…
Sign up page Email
Fastest growing gym chain in  the UK
But does it work for B2B?
Yes
Amex Express OPEN
Amex Express OPEN has increased unique visitors over the past year to nearly 2 million
And there is…
Do you use LinkedIn?
Have you completed your profile
Join Groups
And be active
CIM Groups
Online Marketing Excellence
Grow relevant followers Business card Website Email signature Events Collateral
Measure and track ROI
Reputation and topics of interest
Analytics
If you want to pay to monitor and measure Brandwatch Radian6
Or if you don’t…
So to sum up… It’s about more than prospective customers Plan your strategy and set objectives then… Find your listening posts Sort out your toolbox Think Hub and Spoke Create the best content you can for your Hub Engage and be active ie DO IT Measure and monitor
And you will surely go from this to this
Thankyou and Questions
If you’d like a copy of the digest  of the Forrester report…
White Hat Media info@whitehatmedia.com www.whitehatmedia.com 01273 704771 To follow us on Twitter http://www.twitter.com/whitehatmedia My LinkedIn profile http://uk.linkedin.com/in/jeremyspiller

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CIM Essex, Social Media Marketing Boot Camp. Maximising your sales and reputation through social media

Editor's Notes

  1. Which social media sites?When should you work them and how often?Why?Who should do the work?What should they do or say?What if people say nasty stuff about us?
  2. Half a billion people are on FacebookI’ll tell you a secret, 5% of them are probably dead24 hours of video is uploaded to YouTube every minuteBut so what?
  3. Parrots
  4. Apes
  5. Fifi TrixibellDuncanDisorderlyCyber Squatting
  6. BlogVideosIdea Hub