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Top 6 IT Service
Contract Survival
Tips for When the
Customer Is Wrong
Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com

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If Your Company
Focuses On Small
Business
Technology
Adoption…

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“The customer is
always right.”
Maybe Not

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The Time To Deal
With That Is In
Advance

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The Sales Call:

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Negotiating
Terms:

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Implementation:

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Stop Watching the
Clock:

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Pick Your Battles:

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When You Are
Right, Shout It
Out:

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What’s Been Your
Experience With
Customer Satisfaction
For Long-term
Contracts?

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Please Share
Your Tips, Hints,
and Feedback in
the Comments
Area Below

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Recommended Reading:
IT Service Contract Secrets
for Getting More Repeat Clients and
Recurring Service Revenue
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