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Employment Branding:
Reducing workforce risk through engagement,
strategic employee communication and brand
You cannot create an
                employment brand.


    Employment Brand
1   3 March 2008
One brand – one voice


        EMPLOYER BRAND              CONSUMER BRAND


          Committed employees         Products and services




        Reward &                      Product
                       Reputation                 Reputation
       recognition                    offering



                                      Service       Service
       Leadership       Culture     performance     offering



    Employment Brand
2   3 March 2008
Employment Brand
3   3 March 2008
“They were quite
                        happy, because they
                       know they've got one
                       of the best packages
                           possible in the
                       automotive industry in
4
    Employment Brand
    3 March 2008
                             Australia''
Connecting CVP and EVP



    If you believe that 8 to 5 should be more
    about life than a grueling life sentence,
    maybe this is where you ought to be.
    We do more than just sports. We do life.
    And we love what we do.



    Employment Brand
5   3 March 2008
Connected



    If you believe that 8 to 5 should be more
    about life than a grueling life sentence,
    maybe Nike is where you ought to be.
    We do more than just sports. We do life.
    And we love what we do.



    Employment Brand
6   3 March 2008
Supply of labour

    •     One of the critical business issues over the next 10 years
    •     Demographic time bomb – ageing workforce
            – Work harder to attract applicants
            – Brand as important as roles




    Employment Brand
7   3 March 2008
Population distribution 1986




    Employment Brand
8   3 March 2008
Population distribution 2000




    Employment Brand
9   3 March 2008
Population distribution 2025




     Employment Brand
10   3 March 2008
Population distribution 2050




     Employment Brand
11   3 March 2008
Supply of labour

     •     One of the critical business issues over the next 10 years
     •     Demographic time bomb – ageing workforce
             – Work harder to attract applicants
             – Brand as important as roles
     •     Generation Y becomes the new workforce
             – Don’t dismiss Boomers and Generation X
     •     Increased opportunity and macro level social shift
             – Fewer workers leads to more choice and independence
             – The world is becoming a smaller place


     Employment Brand
12   3 March 2008
Employment Brand
13   3 March 2008
Employment Brand
14   3 March 2008
Employment Brand
15   3 March 2008
Employment Brand
16   3 March 2008
Employment Brand
17   3 March 2008
Employment Brand
18   3 March 2008
Employment Brand
19   3 March 2008
Employment brand




                                      Communication




                        Recognition                   Dialogue




                                       Involvement




     Employment Brand
20   3 March 2008
What’s our scope?



                             Exit    Attract



                        Develop         Interview



                            Retain    Hire

     Employment Brand
21   3 March 2008
What’s our scope?



                             Exit    Attract



                        Develop         Interview



                            Retain    Hire

     Employment Brand
22   3 March 2008
Connect EVP to CVP

                          ‘Quality advice = Quality decisions’

                                   Client Value Proposition




                           ‘Creating growth through quality’

                                    How They Connect




                                ‘Building Possibilities’

                                   Employee Value Proposition

     Employment Brand
23   3 March 2008
Employment Brand
24   3 March 2008
Employment Brand
25   3 March 2008
Employment Brand
26   3 March 2008
What’s our scope?



                             Exit    Attract



                        Develop         Interview



                            Retain    Hire

     Employment Brand
27   3 March 2008
5% of jobseekers responded
          that they decided whether or
           not to stay in a role on their
                first day and 58%
         determined whether or not to
               stay inside a month.
                        Source: Chandler Macleod 2007




     Employment Brand
30   3 March 2008
What’s our scope?



                             Exit    Attract



                        Develop         Interview



                            Retain    Hire

     Employment Brand
31   3 March 2008
Informal communication




     Employment Brand
32   3 March 2008
50% claim they get all their
                        company information at the
                              water cooler
                                 Source: Talent2 March 2007




     Employment Brand
33   3 March 2008
What’s our scope?



                             Exit    Attract



                        Develop         Interview



                            Retain    Hire

     Employment Brand
34   3 March 2008
What workers want
      Attribute                                                             Jobseekers    Employers

      Reputation for valuing employees                                               1        2
      Career development                                                             2        3

      Challenging work                                                               3        1
      Fun and positive work environment                                              4        8

      Attractive salary                                                              5        4
      Training and development                                                       6        7

      Work/life balance                                                              7        9
      Flexible working hours                                                         8        5

      A fair day’s pay                                                               9       10
      Company vision and values                                                      10       6

     Source: Reality Cheque – Workplace Barometer, November 2007, Chandler Macleod

      Employment Brand
35    3 March 2008
Effective engagement


     • Drives productivity
     • Generates business efficiency
     • Reduces direct cost




     Employment Brand
36   3 March 2008
Approaching employment brand

     •     Start and finish with the business case

     •     Build a distinctive culture which connects to the CVP

             – Ensure that current staff are not alienated

     •     Think ‘people engagement’ not just ‘communication’

     •     Focus on behaviour not just values

     •     Drive change at the frontline

     •     Create tailored solutions without preconceptions


     Employment Brand
37   3 March 2008
Employment Brand
38   3 March 2008

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Managing Reputation 2008

  • 1. Employment Branding: Reducing workforce risk through engagement, strategic employee communication and brand
  • 2. You cannot create an employment brand. Employment Brand 1 3 March 2008
  • 3. One brand – one voice EMPLOYER BRAND CONSUMER BRAND Committed employees Products and services Reward & Product Reputation Reputation recognition offering Service Service Leadership Culture performance offering Employment Brand 2 3 March 2008
  • 4. Employment Brand 3 3 March 2008
  • 5. “They were quite happy, because they know they've got one of the best packages possible in the automotive industry in 4 Employment Brand 3 March 2008 Australia''
  • 6. Connecting CVP and EVP If you believe that 8 to 5 should be more about life than a grueling life sentence, maybe this is where you ought to be. We do more than just sports. We do life. And we love what we do. Employment Brand 5 3 March 2008
  • 7. Connected If you believe that 8 to 5 should be more about life than a grueling life sentence, maybe Nike is where you ought to be. We do more than just sports. We do life. And we love what we do. Employment Brand 6 3 March 2008
  • 8. Supply of labour • One of the critical business issues over the next 10 years • Demographic time bomb – ageing workforce – Work harder to attract applicants – Brand as important as roles Employment Brand 7 3 March 2008
  • 9. Population distribution 1986 Employment Brand 8 3 March 2008
  • 10. Population distribution 2000 Employment Brand 9 3 March 2008
  • 11. Population distribution 2025 Employment Brand 10 3 March 2008
  • 12. Population distribution 2050 Employment Brand 11 3 March 2008
  • 13. Supply of labour • One of the critical business issues over the next 10 years • Demographic time bomb – ageing workforce – Work harder to attract applicants – Brand as important as roles • Generation Y becomes the new workforce – Don’t dismiss Boomers and Generation X • Increased opportunity and macro level social shift – Fewer workers leads to more choice and independence – The world is becoming a smaller place Employment Brand 12 3 March 2008
  • 14. Employment Brand 13 3 March 2008
  • 15. Employment Brand 14 3 March 2008
  • 16. Employment Brand 15 3 March 2008
  • 17. Employment Brand 16 3 March 2008
  • 18. Employment Brand 17 3 March 2008
  • 19. Employment Brand 18 3 March 2008
  • 20. Employment Brand 19 3 March 2008
  • 21. Employment brand Communication Recognition Dialogue Involvement Employment Brand 20 3 March 2008
  • 22. What’s our scope? Exit Attract Develop Interview Retain Hire Employment Brand 21 3 March 2008
  • 23. What’s our scope? Exit Attract Develop Interview Retain Hire Employment Brand 22 3 March 2008
  • 24. Connect EVP to CVP ‘Quality advice = Quality decisions’ Client Value Proposition ‘Creating growth through quality’ How They Connect ‘Building Possibilities’ Employee Value Proposition Employment Brand 23 3 March 2008
  • 25. Employment Brand 24 3 March 2008
  • 26. Employment Brand 25 3 March 2008
  • 27. Employment Brand 26 3 March 2008
  • 28. What’s our scope? Exit Attract Develop Interview Retain Hire Employment Brand 27 3 March 2008
  • 29.
  • 30.
  • 31. 5% of jobseekers responded that they decided whether or not to stay in a role on their first day and 58% determined whether or not to stay inside a month. Source: Chandler Macleod 2007 Employment Brand 30 3 March 2008
  • 32. What’s our scope? Exit Attract Develop Interview Retain Hire Employment Brand 31 3 March 2008
  • 33. Informal communication Employment Brand 32 3 March 2008
  • 34. 50% claim they get all their company information at the water cooler Source: Talent2 March 2007 Employment Brand 33 3 March 2008
  • 35. What’s our scope? Exit Attract Develop Interview Retain Hire Employment Brand 34 3 March 2008
  • 36. What workers want Attribute Jobseekers Employers Reputation for valuing employees 1 2 Career development 2 3 Challenging work 3 1 Fun and positive work environment 4 8 Attractive salary 5 4 Training and development 6 7 Work/life balance 7 9 Flexible working hours 8 5 A fair day’s pay 9 10 Company vision and values 10 6 Source: Reality Cheque – Workplace Barometer, November 2007, Chandler Macleod Employment Brand 35 3 March 2008
  • 37. Effective engagement • Drives productivity • Generates business efficiency • Reduces direct cost Employment Brand 36 3 March 2008
  • 38. Approaching employment brand • Start and finish with the business case • Build a distinctive culture which connects to the CVP – Ensure that current staff are not alienated • Think ‘people engagement’ not just ‘communication’ • Focus on behaviour not just values • Drive change at the frontline • Create tailored solutions without preconceptions Employment Brand 37 3 March 2008
  • 39. Employment Brand 38 3 March 2008