SlideShare uma empresa Scribd logo
1 de 16
Baixar para ler offline
COMMUNITY PROJECT
     B Hunter & Flower Wu Yanzi
Introduction and outline
 Recap context of the project

 Outline of the project

 Deliverables

 Outputs and feedback

 Challenges

 Suggestions for improvements
 and future work

 Conclusions
St Ann’s Hospice
 Greater Manchester’s largest hospice

 Established nearly 40 years ago

 Serves a population of approximately
 1.2 million people

 Provides palliative care for those with
 progressive diseases & life threatening
 illnesses

 £6 million of income per annum
 required from fundraising
Manchester Midnight Walk
Largest fundraising event organised
by St Ann’s Hospice

10 km walk around Manchester city
centre, starting at midnight

Raised in the region of £250,000 in
the first two years

Friday 2nd July 2010

Target is to have 4000 walkers at
this year’s event
Project overview
 Production of social media toolkits - for staff and
 supporters

 Production of promotional and instructional videos

 Local blogger engagement

 Deployment of activities across Twitter, Facebook,
 YouTube etc. to promote Manchester Midnight Walk

 Monitoring and measuring of social media activities to
 promote Manchester Midnight Walk
                                                          Image c/o Matt Hamm
 Follow up interviews with staff and supporters about
 social media toolkits and usage
Videos
Worked with St Ann’s to create a brief

Video promoting the Midnight Walk

Video social media tool kits

Distributed online




                                         Image c/o Horia Varlan
Midnight Walk Blog
 Posterous |
 manchestermidnightwalk.posterous.com

 Collaborative / multi-author

 Sustainable

 Integration

                                        Image c/o inju
Midnight Walk blog
Social media toolkits
 St Ann’s Hospice website

 6 documents

 Consultation with volunteers

 Syndication - online & offline




                                 Image c/o geoffrey_haberman
Additional activities
 Blogger & Twitter engagement

 Twibbon

 Hashtag | #night2remember

 Spotify




                                Image c/o minifig
Outputs & feedback

1,000


 750


 500


 250


   0                         Image c/o kevinzhengli

        Twitter   Facebook
Over 800 unique visits since January 2010

Toolkits have had 100 hits on SAH website + email
requests

“I really like the resources produced for @StAnnsHospice Very
useful!” - Fundraiser for Action for Children in Conflict in
Kenya

“The online fundraising guides have given us a massive push
forward in terms of empowering our supporters to raise money
for us online. Many of our supporters are slightly nervous of
using online methods and are daunted by setting up Facebook
pages,Twitter accounts etc. – but now they have the perfect
tool to ease them in with confidence. We have wanted to
produce similar guides for some time now but just haven’t had
the resources, so this is a massive thing for us” - Senior
Communications Officer for St Ann’s Hospice
Challenges
 Difficult filming conditions for
 example lighting

 Engagement

 Extensive and open scope of project

 Time consuming




                                       Image c/o kevindooley
Moving forward...
 Expanding and maintaining
 relationships

 Exploring new technologies

 Creative approach

 Long term sustainability and growth

 Widening participation



                                       Image c/o smlp.co.uk
Conclusions
 Engagement isn’t easy

 Time heavy

 Long term strategy

 Exploring new technologies

 Social media embedded into the
 practices across SAH

 More than fundraising and MMW
                                  Image c/o
Any questions?

Mais conteúdo relacionado

Destaque

A Rainy City Tale - A Social Media Case Study
A Rainy City Tale - A Social Media Case StudyA Rainy City Tale - A Social Media Case Study
A Rainy City Tale - A Social Media Case StudyB Hunter
 
Creating A Museum Without Walls
Creating A Museum Without WallsCreating A Museum Without Walls
Creating A Museum Without WallsB Hunter
 
10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer ExperienceYuan Wang
 
How to Build a Dynamic Social Media Plan
How to Build a Dynamic Social Media PlanHow to Build a Dynamic Social Media Plan
How to Build a Dynamic Social Media PlanPost Planner
 
Learn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionLearn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionIn a Rocket
 
SEO: Getting Personal
SEO: Getting PersonalSEO: Getting Personal
SEO: Getting PersonalKirsty Hulse
 

Destaque (6)

A Rainy City Tale - A Social Media Case Study
A Rainy City Tale - A Social Media Case StudyA Rainy City Tale - A Social Media Case Study
A Rainy City Tale - A Social Media Case Study
 
Creating A Museum Without Walls
Creating A Museum Without WallsCreating A Museum Without Walls
Creating A Museum Without Walls
 
10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience
 
How to Build a Dynamic Social Media Plan
How to Build a Dynamic Social Media PlanHow to Build a Dynamic Social Media Plan
How to Build a Dynamic Social Media Plan
 
Learn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionLearn BEM: CSS Naming Convention
Learn BEM: CSS Naming Convention
 
SEO: Getting Personal
SEO: Getting PersonalSEO: Getting Personal
SEO: Getting Personal
 

Semelhante a Review: Community Project, St Anns Hospice

New audiences, new conversations: social media to engage communities with rec...
New audiences, new conversations: social media to engage communities with rec...New audiences, new conversations: social media to engage communities with rec...
New audiences, new conversations: social media to engage communities with rec...hscorley
 
Using social media to connect to your supporters (november 2011)
Using social media to connect to your supporters (november 2011)Using social media to connect to your supporters (november 2011)
Using social media to connect to your supporters (november 2011)Honey Lucas
 
FAWN WOE RCs Presentation
FAWN WOE RCs PresentationFAWN WOE RCs Presentation
FAWN WOE RCs PresentationJulie Hawker
 
Using social media to (re)engage about sexual health and build online communi...
Using social media to (re)engage about sexual health and build online communi...Using social media to (re)engage about sexual health and build online communi...
Using social media to (re)engage about sexual health and build online communi...Connecting Up
 
St Ann's Hospice and Social Media - IoF North West Annual Conference 2009
St Ann's Hospice and Social Media - IoF North West Annual Conference 2009St Ann's Hospice and Social Media - IoF North West Annual Conference 2009
St Ann's Hospice and Social Media - IoF North West Annual Conference 2009Jonathan Waddingham
 
110219 southampton Voluntary Services and social media
110219 southampton Voluntary Services and social media110219 southampton Voluntary Services and social media
110219 southampton Voluntary Services and social mediaMark Walker
 
Alice Casey: Nesta's Innovation in Giving Fund
Alice Casey: Nesta's Innovation in Giving FundAlice Casey: Nesta's Innovation in Giving Fund
Alice Casey: Nesta's Innovation in Giving FundNesta
 
Value and Impact of social media in Multi-disciplinary Cross-Border projects
Value and Impact of social media in Multi-disciplinary Cross-Border projectsValue and Impact of social media in Multi-disciplinary Cross-Border projects
Value and Impact of social media in Multi-disciplinary Cross-Border projectsWeb2LLP
 
Evaluation of the People and Places Programme: 2010 report summary
Evaluation of the People and Places Programme: 2010 report summaryEvaluation of the People and Places Programme: 2010 report summary
Evaluation of the People and Places Programme: 2010 report summaryWavehill
 
SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...
SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...
SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...desis_uk
 
User Involvement 27th May 09
User Involvement 27th May 09User Involvement 27th May 09
User Involvement 27th May 09sounddelivery
 
Desis Lab RMIT, Melbourne May 2013
Desis Lab RMIT, Melbourne May 2013Desis Lab RMIT, Melbourne May 2013
Desis Lab RMIT, Melbourne May 2013FutureGov
 
Social strategy webinar 051210
Social strategy webinar 051210Social strategy webinar 051210
Social strategy webinar 051210Stephanie Weaver
 
Living Case Studies: Social Media and Sustainable Agriculture
Living Case Studies:  Social Media and Sustainable AgricultureLiving Case Studies:  Social Media and Sustainable Agriculture
Living Case Studies: Social Media and Sustainable AgricultureBeth Kanter
 
PETERS 2010 Software Awareness Raising Tools_0.ppt
PETERS 2010 Software Awareness Raising Tools_0.pptPETERS 2010 Software Awareness Raising Tools_0.ppt
PETERS 2010 Software Awareness Raising Tools_0.pptJamalLaRose1
 
Navca Sw Regional Champions Presentation
Navca Sw Regional Champions PresentationNavca Sw Regional Champions Presentation
Navca Sw Regional Champions PresentationJulie Hawker
 
Web Wise: Social Media For Nonprofits
Web Wise: Social Media For NonprofitsWeb Wise: Social Media For Nonprofits
Web Wise: Social Media For Nonprofitsdanielgonzalez
 
Leveraging Social Media To Raise Funds for Nonprofit Organizations
Leveraging Social Media To Raise Funds for Nonprofit OrganizationsLeveraging Social Media To Raise Funds for Nonprofit Organizations
Leveraging Social Media To Raise Funds for Nonprofit OrganizationsAbila
 

Semelhante a Review: Community Project, St Anns Hospice (20)

I & I
I & II & I
I & I
 
New audiences, new conversations: social media to engage communities with rec...
New audiences, new conversations: social media to engage communities with rec...New audiences, new conversations: social media to engage communities with rec...
New audiences, new conversations: social media to engage communities with rec...
 
Using social media to connect to your supporters (november 2011)
Using social media to connect to your supporters (november 2011)Using social media to connect to your supporters (november 2011)
Using social media to connect to your supporters (november 2011)
 
FAWN WOE RCs Presentation
FAWN WOE RCs PresentationFAWN WOE RCs Presentation
FAWN WOE RCs Presentation
 
Using social media to (re)engage about sexual health and build online communi...
Using social media to (re)engage about sexual health and build online communi...Using social media to (re)engage about sexual health and build online communi...
Using social media to (re)engage about sexual health and build online communi...
 
St Ann's Hospice and Social Media - IoF North West Annual Conference 2009
St Ann's Hospice and Social Media - IoF North West Annual Conference 2009St Ann's Hospice and Social Media - IoF North West Annual Conference 2009
St Ann's Hospice and Social Media - IoF North West Annual Conference 2009
 
110219 southampton Voluntary Services and social media
110219 southampton Voluntary Services and social media110219 southampton Voluntary Services and social media
110219 southampton Voluntary Services and social media
 
Alice Casey: Nesta's Innovation in Giving Fund
Alice Casey: Nesta's Innovation in Giving FundAlice Casey: Nesta's Innovation in Giving Fund
Alice Casey: Nesta's Innovation in Giving Fund
 
Value and Impact of social media in Multi-disciplinary Cross-Border projects
Value and Impact of social media in Multi-disciplinary Cross-Border projectsValue and Impact of social media in Multi-disciplinary Cross-Border projects
Value and Impact of social media in Multi-disciplinary Cross-Border projects
 
Evaluation of the People and Places Programme: 2010 report summary
Evaluation of the People and Places Programme: 2010 report summaryEvaluation of the People and Places Programme: 2010 report summary
Evaluation of the People and Places Programme: 2010 report summary
 
SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...
SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...
SOCIAL ENTREPRENEURSHIP ON THE RISE: A NATIONAL PERSPECTIVE - By Ellen Shiple...
 
User Involvement 27th May 09
User Involvement 27th May 09User Involvement 27th May 09
User Involvement 27th May 09
 
Desis Lab RMIT, Melbourne May 2013
Desis Lab RMIT, Melbourne May 2013Desis Lab RMIT, Melbourne May 2013
Desis Lab RMIT, Melbourne May 2013
 
Social strategy webinar 051210
Social strategy webinar 051210Social strategy webinar 051210
Social strategy webinar 051210
 
Living Case Studies: Social Media and Sustainable Agriculture
Living Case Studies:  Social Media and Sustainable AgricultureLiving Case Studies:  Social Media and Sustainable Agriculture
Living Case Studies: Social Media and Sustainable Agriculture
 
PETERS 2010 Software Awareness Raising Tools_0.ppt
PETERS 2010 Software Awareness Raising Tools_0.pptPETERS 2010 Software Awareness Raising Tools_0.ppt
PETERS 2010 Software Awareness Raising Tools_0.ppt
 
Navca Sw Regional Champions Presentation
Navca Sw Regional Champions PresentationNavca Sw Regional Champions Presentation
Navca Sw Regional Champions Presentation
 
Are your volunteers worth it? (P2)
Are your volunteers worth it? (P2)Are your volunteers worth it? (P2)
Are your volunteers worth it? (P2)
 
Web Wise: Social Media For Nonprofits
Web Wise: Social Media For NonprofitsWeb Wise: Social Media For Nonprofits
Web Wise: Social Media For Nonprofits
 
Leveraging Social Media To Raise Funds for Nonprofit Organizations
Leveraging Social Media To Raise Funds for Nonprofit OrganizationsLeveraging Social Media To Raise Funds for Nonprofit Organizations
Leveraging Social Media To Raise Funds for Nonprofit Organizations
 

Último

Culture and Health Disorders Social change.pptx
Culture and Health Disorders Social change.pptxCulture and Health Disorders Social change.pptx
Culture and Health Disorders Social change.pptxDr. Dheeraj Kumar
 
Report Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptxReport Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptxbkling
 
Case Report Peripartum Cardiomyopathy.pptx
Case Report Peripartum Cardiomyopathy.pptxCase Report Peripartum Cardiomyopathy.pptx
Case Report Peripartum Cardiomyopathy.pptxNiranjan Chavan
 
PULMONARY EDEMA AND ITS MANAGEMENT.pdf
PULMONARY EDEMA AND  ITS  MANAGEMENT.pdfPULMONARY EDEMA AND  ITS  MANAGEMENT.pdf
PULMONARY EDEMA AND ITS MANAGEMENT.pdfDolisha Warbi
 
Presentation on General Anesthetics pdf.
Presentation on General Anesthetics pdf.Presentation on General Anesthetics pdf.
Presentation on General Anesthetics pdf.Prerana Jadhav
 
Lippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdf
Lippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdfLippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdf
Lippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdfSreeja Cherukuru
 
The next social challenge to public health: the information environment.pptx
The next social challenge to public health:  the information environment.pptxThe next social challenge to public health:  the information environment.pptx
The next social challenge to public health: the information environment.pptxTina Purnat
 
Let's Talk About It: To Disclose or Not to Disclose?
Let's Talk About It: To Disclose or Not to Disclose?Let's Talk About It: To Disclose or Not to Disclose?
Let's Talk About It: To Disclose or Not to Disclose?bkling
 
Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.ANJALI
 
Music Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara Rajendran
Music Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara RajendranMusic Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara Rajendran
Music Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara RajendranTara Rajendran
 
Glomerular Filtration rate and its determinants.pptx
Glomerular Filtration rate and its determinants.pptxGlomerular Filtration rate and its determinants.pptx
Glomerular Filtration rate and its determinants.pptxDr.Nusrat Tariq
 
Introduction to Sports Injuries by- Dr. Anjali Rai
Introduction to Sports Injuries by- Dr. Anjali RaiIntroduction to Sports Injuries by- Dr. Anjali Rai
Introduction to Sports Injuries by- Dr. Anjali RaiGoogle
 
Pharmaceutical Marketting: Unit-5, Pricing
Pharmaceutical Marketting: Unit-5, PricingPharmaceutical Marketting: Unit-5, Pricing
Pharmaceutical Marketting: Unit-5, PricingArunagarwal328757
 
call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
Biomechanics- Shoulder Joint!!!!!!!!!!!!
Biomechanics- Shoulder Joint!!!!!!!!!!!!Biomechanics- Shoulder Joint!!!!!!!!!!!!
Biomechanics- Shoulder Joint!!!!!!!!!!!!ibtesaam huma
 
COVID-19 (NOVEL CORONA VIRUS DISEASE PANDEMIC ).pptx
COVID-19  (NOVEL CORONA  VIRUS DISEASE PANDEMIC ).pptxCOVID-19  (NOVEL CORONA  VIRUS DISEASE PANDEMIC ).pptx
COVID-19 (NOVEL CORONA VIRUS DISEASE PANDEMIC ).pptxBibekananda shah
 
POST NATAL EXERCISES AND ITS IMPACT.pptx
POST NATAL EXERCISES AND ITS IMPACT.pptxPOST NATAL EXERCISES AND ITS IMPACT.pptx
POST NATAL EXERCISES AND ITS IMPACT.pptxvirengeeta
 
Glomerular Filtration and determinants of glomerular filtration .pptx
Glomerular Filtration and  determinants of glomerular filtration .pptxGlomerular Filtration and  determinants of glomerular filtration .pptx
Glomerular Filtration and determinants of glomerular filtration .pptxDr.Nusrat Tariq
 
History and Development of Pharmacovigilence.pdf
History and Development of Pharmacovigilence.pdfHistory and Development of Pharmacovigilence.pdf
History and Development of Pharmacovigilence.pdfSasikiranMarri
 

Último (20)

Culture and Health Disorders Social change.pptx
Culture and Health Disorders Social change.pptxCulture and Health Disorders Social change.pptx
Culture and Health Disorders Social change.pptx
 
Report Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptxReport Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptx
 
Case Report Peripartum Cardiomyopathy.pptx
Case Report Peripartum Cardiomyopathy.pptxCase Report Peripartum Cardiomyopathy.pptx
Case Report Peripartum Cardiomyopathy.pptx
 
PULMONARY EDEMA AND ITS MANAGEMENT.pdf
PULMONARY EDEMA AND  ITS  MANAGEMENT.pdfPULMONARY EDEMA AND  ITS  MANAGEMENT.pdf
PULMONARY EDEMA AND ITS MANAGEMENT.pdf
 
Presentation on General Anesthetics pdf.
Presentation on General Anesthetics pdf.Presentation on General Anesthetics pdf.
Presentation on General Anesthetics pdf.
 
Lippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdf
Lippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdfLippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdf
Lippincott Microcards_ Microbiology Flash Cards-LWW (2015).pdf
 
The next social challenge to public health: the information environment.pptx
The next social challenge to public health:  the information environment.pptxThe next social challenge to public health:  the information environment.pptx
The next social challenge to public health: the information environment.pptx
 
Let's Talk About It: To Disclose or Not to Disclose?
Let's Talk About It: To Disclose or Not to Disclose?Let's Talk About It: To Disclose or Not to Disclose?
Let's Talk About It: To Disclose or Not to Disclose?
 
Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.
 
Music Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara Rajendran
Music Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara RajendranMusic Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara Rajendran
Music Therapy's Impact in Palliative Care| IAPCON2024| Dr. Tara Rajendran
 
Glomerular Filtration rate and its determinants.pptx
Glomerular Filtration rate and its determinants.pptxGlomerular Filtration rate and its determinants.pptx
Glomerular Filtration rate and its determinants.pptx
 
Introduction to Sports Injuries by- Dr. Anjali Rai
Introduction to Sports Injuries by- Dr. Anjali RaiIntroduction to Sports Injuries by- Dr. Anjali Rai
Introduction to Sports Injuries by- Dr. Anjali Rai
 
Pharmaceutical Marketting: Unit-5, Pricing
Pharmaceutical Marketting: Unit-5, PricingPharmaceutical Marketting: Unit-5, Pricing
Pharmaceutical Marketting: Unit-5, Pricing
 
call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
Biomechanics- Shoulder Joint!!!!!!!!!!!!
Biomechanics- Shoulder Joint!!!!!!!!!!!!Biomechanics- Shoulder Joint!!!!!!!!!!!!
Biomechanics- Shoulder Joint!!!!!!!!!!!!
 
COVID-19 (NOVEL CORONA VIRUS DISEASE PANDEMIC ).pptx
COVID-19  (NOVEL CORONA  VIRUS DISEASE PANDEMIC ).pptxCOVID-19  (NOVEL CORONA  VIRUS DISEASE PANDEMIC ).pptx
COVID-19 (NOVEL CORONA VIRUS DISEASE PANDEMIC ).pptx
 
POST NATAL EXERCISES AND ITS IMPACT.pptx
POST NATAL EXERCISES AND ITS IMPACT.pptxPOST NATAL EXERCISES AND ITS IMPACT.pptx
POST NATAL EXERCISES AND ITS IMPACT.pptx
 
Glomerular Filtration and determinants of glomerular filtration .pptx
Glomerular Filtration and  determinants of glomerular filtration .pptxGlomerular Filtration and  determinants of glomerular filtration .pptx
Glomerular Filtration and determinants of glomerular filtration .pptx
 
History and Development of Pharmacovigilence.pdf
History and Development of Pharmacovigilence.pdfHistory and Development of Pharmacovigilence.pdf
History and Development of Pharmacovigilence.pdf
 
Epilepsy
EpilepsyEpilepsy
Epilepsy
 

Review: Community Project, St Anns Hospice

  • 1. COMMUNITY PROJECT B Hunter & Flower Wu Yanzi
  • 2. Introduction and outline Recap context of the project Outline of the project Deliverables Outputs and feedback Challenges Suggestions for improvements and future work Conclusions
  • 3. St Ann’s Hospice Greater Manchester’s largest hospice Established nearly 40 years ago Serves a population of approximately 1.2 million people Provides palliative care for those with progressive diseases & life threatening illnesses £6 million of income per annum required from fundraising
  • 4. Manchester Midnight Walk Largest fundraising event organised by St Ann’s Hospice 10 km walk around Manchester city centre, starting at midnight Raised in the region of £250,000 in the first two years Friday 2nd July 2010 Target is to have 4000 walkers at this year’s event
  • 5. Project overview Production of social media toolkits - for staff and supporters Production of promotional and instructional videos Local blogger engagement Deployment of activities across Twitter, Facebook, YouTube etc. to promote Manchester Midnight Walk Monitoring and measuring of social media activities to promote Manchester Midnight Walk Image c/o Matt Hamm Follow up interviews with staff and supporters about social media toolkits and usage
  • 6. Videos Worked with St Ann’s to create a brief Video promoting the Midnight Walk Video social media tool kits Distributed online Image c/o Horia Varlan
  • 7. Midnight Walk Blog Posterous | manchestermidnightwalk.posterous.com Collaborative / multi-author Sustainable Integration Image c/o inju
  • 9. Social media toolkits St Ann’s Hospice website 6 documents Consultation with volunteers Syndication - online & offline Image c/o geoffrey_haberman
  • 10. Additional activities Blogger & Twitter engagement Twibbon Hashtag | #night2remember Spotify Image c/o minifig
  • 11. Outputs & feedback 1,000 750 500 250 0 Image c/o kevinzhengli Twitter Facebook
  • 12. Over 800 unique visits since January 2010 Toolkits have had 100 hits on SAH website + email requests “I really like the resources produced for @StAnnsHospice Very useful!” - Fundraiser for Action for Children in Conflict in Kenya “The online fundraising guides have given us a massive push forward in terms of empowering our supporters to raise money for us online. Many of our supporters are slightly nervous of using online methods and are daunted by setting up Facebook pages,Twitter accounts etc. – but now they have the perfect tool to ease them in with confidence. We have wanted to produce similar guides for some time now but just haven’t had the resources, so this is a massive thing for us” - Senior Communications Officer for St Ann’s Hospice
  • 13. Challenges Difficult filming conditions for example lighting Engagement Extensive and open scope of project Time consuming Image c/o kevindooley
  • 14. Moving forward... Expanding and maintaining relationships Exploring new technologies Creative approach Long term sustainability and growth Widening participation Image c/o smlp.co.uk
  • 15. Conclusions Engagement isn’t easy Time heavy Long term strategy Exploring new technologies Social media embedded into the practices across SAH More than fundraising and MMW Image c/o