Personal Information
Organização/Local de trabalho
Melbourne Area, Australia Australia
Cargo
Process Improvement & ISO Management Consultant | Advanced BPM / Outside-In Consultant | Management System Consultant
Setor
Apparel / Fashion
Site
bpmsystems.com.au/
Sobre
I am a Business Process Improvement Consultant, Certified Process Professional (CPP - Master), and qualified ISO Management Systems Auditor, specialising in Advanced Business Process Management (Outside-In BPM) with extensive experience which blends technical skills with business development, business process improvement and customer focused outcomes.
I can Help You:
- define and improve your organisation's business processes
- improve your organisation's performance, and
- improve your customer's satisfaction.
Careers / Experience includes:
- business process improvement consultant
- quality management systems auditor (ISO9001)
- business process manager
- engineering manager
- technic...
- Apresentações
- Documentos
- Infográficos
Integrated BPMN, CMMN and DMN - Combining Processes, Cases and Decisions
Denis Gagné
•
Há 8 anos
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
Há 10 anos
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Há 12 anos
Organizational Design in the 21st Century
Clay Parker Jones
•
Há 8 anos
3rd party footprint - A PUBLISHER'S TAKE ON CONTROLLING 3RD PARTY SCRIPTS
Barbara Bermes
•
Há 10 anos
Design in Tech Report 2015
John Maeda
•
Há 9 anos
50 Customer Service Professionals to Follow on Twitter in 2015
WittyParrot
•
Há 9 anos
Overcome Risk Using Process Management and Improvement
Cathy Cecere
•
Há 9 anos
10 Things Your Customers Wish You Knew About Them
Help Scout
•
Há 11 anos
Customer Experience Management for Startups
Business Over Broadway
•
Há 11 anos
How to beat most professional copywriters
Conversion Rate Experts
•
Há 10 anos
Introduction to SEO and SEO for WordPress
Chris Burgess
•
Há 10 anos
20 Tips for National Customer Service Week
Shep Hyken
•
Há 10 anos
10 Insights to Deliver Amazing Customer Service
Desk
•
Há 11 anos
Customer Service, Customer Experience And Customer Expectations - 45 Stats And 5 Ideas For You!
Andy Hanselman
•
Há 11 anos