SlideShare uma empresa Scribd logo
1 de 19
BlogHer
Social Media Today presents:


Women and Social Media:
Passion + Purpose= Conversion


Brought to you by



                                BlogHer
How to Participate


• Submit your questions in the GotoWebinar
  presentation window

• Follow along and share your thoughts on Twitter
  at #SMTlive




                                                    BlogHer
About the Moderator


   Maggie Fox is the founder and CEO of Social Media Group,
   established in 2006 and one of the world’s most highly
   respected independent agencies helping business navigate the
   socially engaged Web. Pioneers in their field, Social Media
   Group has helped some of the best-known brands in Europe
   and North America get social, including Ford Motor Company,
   SAP, RBC, 3M and Thomson Reuters. Maggie has been
   interviewed about social media by Inc. Magazine, The
   Washington Post, CBC Radio, The Globe and Mail, CBC News,
   CTV News and The Financial Post, among others. In 2009 she
   was named one of the Top 100 Marketers in Marketing
   Magazine's 100th Anniversary Edition, and in 2011 The
   National Post named her one of Canada's Top Innovators.
   Maggie also sits on the boards of The Empire Club and
   ConnectedN.com



                                                              BlogHer
About the Panel




Elisa Camahort Page is a co-founder of BlogHer, Inc., and serves as the company’s COO. Elisa
leads events, marketing, public relations and research for the company and with her
leadership, the BlogHer conference business has grown from one conference to many
diverse events that draw thousands of attendees. Elisa’s expertise has resulted in coverage
by leading media outlets, including the New York Times, the Washington Post, Advertising
Age, Forbes, Fast Company, CNN, The Today Show and the Wall Street Journal. Prior to co-
founding BlogHer, Elisa was a high-tech marketing executive and consultant. Elisa has been
honored as an NCWIT Hero and as one of the AWM's Sixty@60 and serves on numerous
advisory boards in the tech and media space.


                                                                                           BlogHer
Women and
Social Media in 2012
©Copyright BlogHer Inc.
In February 2012, BlogHer worked with leading market
research and analysis firm Vision Critical and our own
network of 37MM unique visitors to ask over 2,000 women
how they use social media tools and why


          BLOGHER SAMPLE                  TOTAL U.S. ONLINE POP

Survey fielded across network     Survey fielded on Vision
of 3,000 blogs & 37MM+ audience   Critical online panel
N= 1,060 women and 21 men         N=1,011 women and 500 men
Total: 1,081 aged 18-76           Total: 1,511 aged 18-76


       TOTAL combined sample of 2,071 women


                                              © 2012 Women and Social Media Study by BlogHer   7
What 2,000 women told us:




Do you want more confidence
that your relevant messages
will actually convert into action?
Talk to bloggers.




                              © 2012 Women and Social Media Study by BlogHer   8
Blogs’ influence and trust level
drive purchase intent

                                   © 2012 Women and Social Media Study by BlogHer   9
No other source is
as trusted by its active users

“Do you trust the information and advice that you                                                          BLOGHER SAMPLE

get from the following sources?”                                                                           TOTAL U.S. ONLINE POP

Blogs | Facebook | Twitter | Pinterest

     98%
                                         86%                                 85%                             85%
                        81%                                                                   73%
                                                                                                                              81%
                                                            67%


               yes                                yes                                 yes                            yes


            BLOGS
Source: 2012 Women and Social Media Study
U.S. Total Online Population Sample vs. BlogHer Network sample ; active users of each media
source
Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users         © 2012 Women and Social Media Study by BlogHer   10
We purchase based on trust, and
blogs drive highest percentage conversion
from trust to action
“Have you ever made a purchase based on a                                                                 BLOGHER SAMPLE

recommendation from…?”                                                                                    TOTAL U.S. ONLINE POP

Blogs | Facebook | Twitter | Pinterest

    87%

                        61% 54%                                                                            53%
                                                                                                                             47%
                                                            33%                30%           31%

               yes                                yes                                 yes                           yes


            BLOGS
Source: 2012 Women and Social Media Study
U.S. Total Online Population Sample vs. BlogHer Network sample; active users of each media
source
Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060                           © 2012 Women and Social Media Study by BlogHer   11
Blog readers prefer blogs for information.
Facebook is our source for play and friendship

“For each of these categories, which online source
is best suited for your purposes?”                                                                   TOTAL U.S. ONLINE POP

                                                                                           BLOGS               FACEBOOK

 To help make purchase decisions                                                           36%                   17%
 To get product information                                                                37%                   17%
 To seek advice and recommendations                                                        39%                   35%
 To find out about new products                                                            41%                   24%
 To have fun                                                                               41%                   77%
 To contribute to a community                                                              28%                   41%
 To stay up to date with friends and family                                                20%                   87%
 For entertainment                                                                         50%                   69%
Source: 2012 Women and Social Media Study
U.S. Total Online Population Sample vs. BlogHer Network sample
Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users   © 2012 Women and Social Media Study by BlogHer   12
Trend watch: In less than one year,
Pinterest has adoption to match Twitter,
and relevance to beat Twitter
“For each of these categories, which online source
is best suited for your purposes?”                                                                   TOTAL U.S. ONLINE POP

                                                                                          Twitter              Pinterest

 To help make purchase decisions                                                           21%                   18%
 To get product information                                                                18%                   26%
 To seek advice and recommendations                                                        29%                   30%
 To find out about new products                                                            24%                   39%
 To have fun                                                                               47%                   58%
 To contribute to a community                                                              33%                   32%
 To stay up to date with friends and family                                                39%                   13%
 For entertainment                                                                         51%                   54%
Source: 2012 Women and Social Media Study
U.S. Total Online Population Sample vs. BlogHer Network sample
Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users   © 2012 Women and Social Media Study by BlogHer   13
BlogHer vs. General Population media usage:
What’s mainstream?

        BLOGHER SAMPLE

        TOTAL U.S. ONLINE POP




           97%                                  94%                         93%
                                                          84%         85%
                                                                                                  75%
                                                                                                            62%
                     46%




               Blogs                            Facebook              Television                    YouTube
Source: 2012 Women and Social Media Study :
U.S. Total Online Population Sample vs. BlogHer Network sample
Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060                © 2012 Women and Social Media Study by BlogHer   14
BlogHer vs. General Population media usage:
What’s simmering?

        BLOGHER SAMPLE

        TOTAL U.S. ONLINE POP



           78%                                  75%




                     40%                                                    39% 41%

                                                          21%                                         22%
                                                                                                                14%



         Mobile Apps                               Twitter        Online Coupons (e.g.Location Apps (e.g. Foursquare)
                                                                                       Groupon)
Source: 2012 Women and Social Media Study :
U.S. Total Online Population Sample vs. BlogHer Network sample
Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060                    © 2012 Women and Social Media Study by BlogHer   15
BlogHer vs. General Population media usage:
What’s leading edge for 2012?

        BLOGHER SAMPLE

        TOTAL U.S. ONLINE POP


                                                                                         77%



                43%                                              43%

                             21%                                                                      19%
                                                                       11%

                  Social                                            Social
              shopping sites                                    photo apps
                (e.g. Etsy)                                   (e.g. Instagram)


Source: 2012 Women and Social Media Study :
U.S. Total Online Population Sample vs. BlogHer Network sample
Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060              © 2012 Women and Social Media Study by BlogHer   16
Key takeaways for marketers




         1   With social media gone mainstream, our
             motivations to use different tools are diverse



         2   Content helps deliver value, not distraction.
             Content assets deliver long-term value


             Deeper trust drives
         3   better conversion into action




                                        © 2012 Women and Social Media Study by BlogHer   17
Thanks for Joining Us

• This webinar will be available on-demand at
  www.SocialMediaToday.com. Stop by to
  learn more and share your comments.

• Connect with our panelists on Social Media
  Today using the search function:




                                                BlogHer
Join us April 10th for…

From Monitoring to Loyalty to Impact:
The Total Life Cycle of the Social Customer
   • Register at:
     http://socialmediatoday.com/social-customer-lifecycle




                                                             BlogHer

Mais conteúdo relacionado

Mais procurados

Social Media Marketing Seminar
Social Media Marketing SeminarSocial Media Marketing Seminar
Social Media Marketing SeminarWeb Mentors
 
Fresh Social Media Marketing
Fresh Social Media MarketingFresh Social Media Marketing
Fresh Social Media MarketingFresh Consulting
 
Leveraging Social Media Marketing in the Apartment Industry
Leveraging Social Media Marketing in the Apartment IndustryLeveraging Social Media Marketing in the Apartment Industry
Leveraging Social Media Marketing in the Apartment IndustryErica Campbell Byrum
 
Social Media Strategies - Social3i - School of Visual Concepts - April 2011
Social Media Strategies - Social3i - School of Visual Concepts - April 2011Social Media Strategies - Social3i - School of Visual Concepts - April 2011
Social Media Strategies - Social3i - School of Visual Concepts - April 2011social3i
 
Nrc social + email presentation 2010
Nrc social + email presentation 2010Nrc social + email presentation 2010
Nrc social + email presentation 2010Becky Repka
 
Social Media Presentation for Havas Media
Social Media Presentation for Havas MediaSocial Media Presentation for Havas Media
Social Media Presentation for Havas MediaJemimah Wei
 
Social Media & Marketing
Social Media & MarketingSocial Media & Marketing
Social Media & MarketingZest Online
 
Lawtonware Social Media Seminar 30.09.09
Lawtonware Social Media Seminar 30.09.09Lawtonware Social Media Seminar 30.09.09
Lawtonware Social Media Seminar 30.09.09Team Eleven
 
How to Increase Participation in Parks & Recreation
How to Increase Participation in Parks & RecreationHow to Increase Participation in Parks & Recreation
How to Increase Participation in Parks & RecreationActiveNetwork_Communities
 
Omniture Workbook Measuring Social Media Impact
Omniture Workbook Measuring Social Media ImpactOmniture Workbook Measuring Social Media Impact
Omniture Workbook Measuring Social Media ImpactRalph Paglia
 
Edelman Social Media Strategy PUR3622
Edelman Social Media Strategy PUR3622Edelman Social Media Strategy PUR3622
Edelman Social Media Strategy PUR3622Michelle Bizet
 
Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...
Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...
Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...Earthsite
 
Universal McCann Wave 5 the socialisation of brands
Universal McCann Wave 5   the socialisation of brandsUniversal McCann Wave 5   the socialisation of brands
Universal McCann Wave 5 the socialisation of brandsOlivier Mermet-Grandfille
 
Emerging From The Blender Alexandra Lawrenz
Emerging From The Blender   Alexandra LawrenzEmerging From The Blender   Alexandra Lawrenz
Emerging From The Blender Alexandra LawrenzAlexandra Lawrenz
 

Mais procurados (20)

Social Media Marketing Seminar
Social Media Marketing SeminarSocial Media Marketing Seminar
Social Media Marketing Seminar
 
Fresh Social Media Marketing
Fresh Social Media MarketingFresh Social Media Marketing
Fresh Social Media Marketing
 
Leveraging Social Media Marketing in the Apartment Industry
Leveraging Social Media Marketing in the Apartment IndustryLeveraging Social Media Marketing in the Apartment Industry
Leveraging Social Media Marketing in the Apartment Industry
 
Twitter for-businesses-11-cases
Twitter for-businesses-11-casesTwitter for-businesses-11-cases
Twitter for-businesses-11-cases
 
Social media hr
Social media hrSocial media hr
Social media hr
 
Social Media Strategies - Social3i - School of Visual Concepts - April 2011
Social Media Strategies - Social3i - School of Visual Concepts - April 2011Social Media Strategies - Social3i - School of Visual Concepts - April 2011
Social Media Strategies - Social3i - School of Visual Concepts - April 2011
 
Nrc social + email presentation 2010
Nrc social + email presentation 2010Nrc social + email presentation 2010
Nrc social + email presentation 2010
 
Social Media Presentation for Havas Media
Social Media Presentation for Havas MediaSocial Media Presentation for Havas Media
Social Media Presentation for Havas Media
 
Social Media & Marketing
Social Media & MarketingSocial Media & Marketing
Social Media & Marketing
 
Lawtonware Social Media Seminar 30.09.09
Lawtonware Social Media Seminar 30.09.09Lawtonware Social Media Seminar 30.09.09
Lawtonware Social Media Seminar 30.09.09
 
How to Increase Participation in Parks & Recreation
How to Increase Participation in Parks & RecreationHow to Increase Participation in Parks & Recreation
How to Increase Participation in Parks & Recreation
 
Omniture Workbook Measuring Social Media Impact
Omniture Workbook Measuring Social Media ImpactOmniture Workbook Measuring Social Media Impact
Omniture Workbook Measuring Social Media Impact
 
The Social Recruiter
The Social RecruiterThe Social Recruiter
The Social Recruiter
 
Edelman Social Media Strategy PUR3622
Edelman Social Media Strategy PUR3622Edelman Social Media Strategy PUR3622
Edelman Social Media Strategy PUR3622
 
Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...
Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...
Open Brands: How Social Media is Pushing Radical Transparency on Brand Manage...
 
Universal McCann Wave 5 the socialisation of brands
Universal McCann Wave 5   the socialisation of brandsUniversal McCann Wave 5   the socialisation of brands
Universal McCann Wave 5 the socialisation of brands
 
Marin Mompreneurs Presentation: April 2010
Marin Mompreneurs Presentation: April 2010Marin Mompreneurs Presentation: April 2010
Marin Mompreneurs Presentation: April 2010
 
Social media
Social mediaSocial media
Social media
 
Emerging From The Blender Alexandra Lawrenz
Emerging From The Blender   Alexandra LawrenzEmerging From The Blender   Alexandra Lawrenz
Emerging From The Blender Alexandra Lawrenz
 
Wave 5, the socialisation of brands
Wave 5, the socialisation of brandsWave 5, the socialisation of brands
Wave 5, the socialisation of brands
 

Semelhante a Women and Social Media: Passion + Purpose = Conversion

Les femmes et les Médias Sociaux en 2012
Les femmes et les Médias Sociaux en 2012Les femmes et les Médias Sociaux en 2012
Les femmes et les Médias Sociaux en 2012Customer Insight
 
Women and social media 2012
Women and social media 2012Women and social media 2012
Women and social media 2012Alfonso Gadea
 
Social Media Photography Survey Results 2009
Social Media Photography Survey Results 2009Social Media Photography Survey Results 2009
Social Media Photography Survey Results 2009jimgoldstein
 
Social media 101 social media 101 for realtors
Social media 101  social media 101 for realtorsSocial media 101  social media 101 for realtors
Social media 101 social media 101 for realtorsLizBESocial
 
WONGDOODY Facebook Global Best Practices Study
WONGDOODY Facebook Global Best Practices StudyWONGDOODY Facebook Global Best Practices Study
WONGDOODY Facebook Global Best Practices StudyStephane Allard
 
Taking Your Social Media Presence to the Next Level
Taking Your Social Media Presence to the Next LevelTaking Your Social Media Presence to the Next Level
Taking Your Social Media Presence to the Next LevelJustin Wise
 
Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...
Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...
Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...Influence Central
 
Indiana minority health Coalition June 2013
Indiana minority health Coalition   June 2013Indiana minority health Coalition   June 2013
Indiana minority health Coalition June 2013Eric Anderson
 
How To Understand The Psychology Of Social Networks: The Marketer's Guide
How To Understand The Psychology Of Social Networks: The Marketer's GuideHow To Understand The Psychology Of Social Networks: The Marketer's Guide
How To Understand The Psychology Of Social Networks: The Marketer's GuideAdam Connell
 
Social Media 101 for Realtors
Social Media 101 for RealtorsSocial Media 101 for Realtors
Social Media 101 for RealtorsLizBESocial
 
Social Media Effectiveness Study - Echo 2011
Social Media Effectiveness Study - Echo 2011Social Media Effectiveness Study - Echo 2011
Social Media Effectiveness Study - Echo 2011Justin Wise
 
Luther Social Media Summit - Session 6: Social Media Effectiveness
Luther Social Media Summit - Session 6: Social Media EffectivenessLuther Social Media Summit - Session 6: Social Media Effectiveness
Luther Social Media Summit - Session 6: Social Media EffectivenessJustin Wise
 
Make Your Mark with Social Media - Creating, Sharing, Influencing
Make Your Mark with Social Media - Creating, Sharing, InfluencingMake Your Mark with Social Media - Creating, Sharing, Influencing
Make Your Mark with Social Media - Creating, Sharing, InfluencingNicole Plant
 
Maximizing Pinterest As a Successful Social Media Channel.
Maximizing Pinterest As a Successful Social Media Channel.Maximizing Pinterest As a Successful Social Media Channel.
Maximizing Pinterest As a Successful Social Media Channel.meijun_corp
 

Semelhante a Women and Social Media: Passion + Purpose = Conversion (20)

2012 social media final
2012 social media final2012 social media final
2012 social media final
 
Les femmes et les Médias Sociaux en 2012
Les femmes et les Médias Sociaux en 2012Les femmes et les Médias Sociaux en 2012
Les femmes et les Médias Sociaux en 2012
 
2012 social media final, v2
2012 social media final, v22012 social media final, v2
2012 social media final, v2
 
Women and social media 2012
Women and social media 2012Women and social media 2012
Women and social media 2012
 
Social Media Photography Survey Results 2009
Social Media Photography Survey Results 2009Social Media Photography Survey Results 2009
Social Media Photography Survey Results 2009
 
Social media 101 social media 101 for realtors
Social media 101  social media 101 for realtorsSocial media 101  social media 101 for realtors
Social media 101 social media 101 for realtors
 
WONGDOODY Facebook Global Best Practices Study
WONGDOODY Facebook Global Best Practices StudyWONGDOODY Facebook Global Best Practices Study
WONGDOODY Facebook Global Best Practices Study
 
Taking Your Social Media Presence to the Next Level
Taking Your Social Media Presence to the Next LevelTaking Your Social Media Presence to the Next Level
Taking Your Social Media Presence to the Next Level
 
Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...
Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...
Intrepid Millennial Explorers: Changing The Face Of Modern Consumerism (Webin...
 
Indiana minority health Coalition June 2013
Indiana minority health Coalition   June 2013Indiana minority health Coalition   June 2013
Indiana minority health Coalition June 2013
 
Social Media Overview for Business
Social Media Overview for BusinessSocial Media Overview for Business
Social Media Overview for Business
 
How To Understand The Psychology Of Social Networks: The Marketer's Guide
How To Understand The Psychology Of Social Networks: The Marketer's GuideHow To Understand The Psychology Of Social Networks: The Marketer's Guide
How To Understand The Psychology Of Social Networks: The Marketer's Guide
 
Complete Guide to Social Media for Churches
Complete Guide to Social Media for ChurchesComplete Guide to Social Media for Churches
Complete Guide to Social Media for Churches
 
Social Media 101 for Realtors
Social Media 101 for RealtorsSocial Media 101 for Realtors
Social Media 101 for Realtors
 
Social Media Effectiveness Study - Echo 2011
Social Media Effectiveness Study - Echo 2011Social Media Effectiveness Study - Echo 2011
Social Media Effectiveness Study - Echo 2011
 
Luther Social Media Summit - Session 6: Social Media Effectiveness
Luther Social Media Summit - Session 6: Social Media EffectivenessLuther Social Media Summit - Session 6: Social Media Effectiveness
Luther Social Media Summit - Session 6: Social Media Effectiveness
 
Make Your Mark with Social Media - Creating, Sharing, Influencing
Make Your Mark with Social Media - Creating, Sharing, InfluencingMake Your Mark with Social Media - Creating, Sharing, Influencing
Make Your Mark with Social Media - Creating, Sharing, Influencing
 
Iab ad lab pres 101512
Iab ad lab pres 101512Iab ad lab pres 101512
Iab ad lab pres 101512
 
Maximizing Pinterest As a Successful Social Media Channel.
Maximizing Pinterest As a Successful Social Media Channel.Maximizing Pinterest As a Successful Social Media Channel.
Maximizing Pinterest As a Successful Social Media Channel.
 
360 Buzz Ads
360 Buzz Ads360 Buzz Ads
360 Buzz Ads
 

Mais de Social Media Today

Storytelling Gone Wild: The Key to Creating Viral Content
Storytelling Gone Wild: The Key to Creating Viral ContentStorytelling Gone Wild: The Key to Creating Viral Content
Storytelling Gone Wild: The Key to Creating Viral ContentSocial Media Today
 
Social Listening: Harness Marketing Insights from Consumer Conversations
Social Listening: Harness Marketing Insights from Consumer ConversationsSocial Listening: Harness Marketing Insights from Consumer Conversations
Social Listening: Harness Marketing Insights from Consumer ConversationsSocial Media Today
 
Omni-Channel Marketing: Creating the Right Mix for Your Brand
Omni-Channel Marketing: Creating the Right Mix for Your BrandOmni-Channel Marketing: Creating the Right Mix for Your Brand
Omni-Channel Marketing: Creating the Right Mix for Your BrandSocial Media Today
 
The ROI of Influencer Marketing
The ROI of Influencer MarketingThe ROI of Influencer Marketing
The ROI of Influencer MarketingSocial Media Today
 
How Does Social Listening Change the Way You Do Business (and Create ROI)
How Does Social Listening Change the Way You Do Business (and Create ROI)How Does Social Listening Change the Way You Do Business (and Create ROI)
How Does Social Listening Change the Way You Do Business (and Create ROI)Social Media Today
 
It's Who You Know: Influencer Marketing Now 12.10.15
It's Who You Know: Influencer Marketing Now 12.10.15It's Who You Know: Influencer Marketing Now 12.10.15
It's Who You Know: Influencer Marketing Now 12.10.15Social Media Today
 
Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...
Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...
Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...Social Media Today
 
Making the Case for Employee Advocacy at Your Firm
Making the Case for Employee Advocacy at Your FirmMaking the Case for Employee Advocacy at Your Firm
Making the Case for Employee Advocacy at Your FirmSocial Media Today
 
The Future of Mobility: Is Personal Car Ownership a Thing of the Past?
The Future of Mobility: Is Personal Car Ownership a Thing of the Past?The Future of Mobility: Is Personal Car Ownership a Thing of the Past?
The Future of Mobility: Is Personal Car Ownership a Thing of the Past?Social Media Today
 
2016 Trends for Influencer Marketing
2016 Trends for Influencer Marketing2016 Trends for Influencer Marketing
2016 Trends for Influencer MarketingSocial Media Today
 
From Community to Commerce: Making the ROI Connection
From Community to Commerce: Making the ROI ConnectionFrom Community to Commerce: Making the ROI Connection
From Community to Commerce: Making the ROI ConnectionSocial Media Today
 
Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...
Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...
Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...Social Media Today
 
Enterprise Social: Segmenting Your Data For The Best Customer Experience
Enterprise Social: Segmenting Your Data For The Best Customer ExperienceEnterprise Social: Segmenting Your Data For The Best Customer Experience
Enterprise Social: Segmenting Your Data For The Best Customer ExperienceSocial Media Today
 

Mais de Social Media Today (20)

Storytelling Gone Wild: The Key to Creating Viral Content
Storytelling Gone Wild: The Key to Creating Viral ContentStorytelling Gone Wild: The Key to Creating Viral Content
Storytelling Gone Wild: The Key to Creating Viral Content
 
Social Listening: Harness Marketing Insights from Consumer Conversations
Social Listening: Harness Marketing Insights from Consumer ConversationsSocial Listening: Harness Marketing Insights from Consumer Conversations
Social Listening: Harness Marketing Insights from Consumer Conversations
 
Omni-Channel Marketing: Creating the Right Mix for Your Brand
Omni-Channel Marketing: Creating the Right Mix for Your BrandOmni-Channel Marketing: Creating the Right Mix for Your Brand
Omni-Channel Marketing: Creating the Right Mix for Your Brand
 
The ROI of Influencer Marketing
The ROI of Influencer MarketingThe ROI of Influencer Marketing
The ROI of Influencer Marketing
 
How Does Social Listening Change the Way You Do Business (and Create ROI)
How Does Social Listening Change the Way You Do Business (and Create ROI)How Does Social Listening Change the Way You Do Business (and Create ROI)
How Does Social Listening Change the Way You Do Business (and Create ROI)
 
Predictions for 2016
Predictions for 2016Predictions for 2016
Predictions for 2016
 
It's Who You Know: Influencer Marketing Now 12.10.15
It's Who You Know: Influencer Marketing Now 12.10.15It's Who You Know: Influencer Marketing Now 12.10.15
It's Who You Know: Influencer Marketing Now 12.10.15
 
Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...
Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...
Is Social Media Worth Multi-Million Dollar Investment? Using Social Listening...
 
Making the Case for Employee Advocacy at Your Firm
Making the Case for Employee Advocacy at Your FirmMaking the Case for Employee Advocacy at Your Firm
Making the Case for Employee Advocacy at Your Firm
 
The Future of Mobility: Is Personal Car Ownership a Thing of the Past?
The Future of Mobility: Is Personal Car Ownership a Thing of the Past?The Future of Mobility: Is Personal Car Ownership a Thing of the Past?
The Future of Mobility: Is Personal Car Ownership a Thing of the Past?
 
2016 Trends for Influencer Marketing
2016 Trends for Influencer Marketing2016 Trends for Influencer Marketing
2016 Trends for Influencer Marketing
 
From Community to Commerce: Making the ROI Connection
From Community to Commerce: Making the ROI ConnectionFrom Community to Commerce: Making the ROI Connection
From Community to Commerce: Making the ROI Connection
 
Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...
Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...
Behavioral Analytics: How Your Customers’ Behaviors and Profiles Can Shape Yo...
 
Enterprise Social: Segmenting Your Data For The Best Customer Experience
Enterprise Social: Segmenting Your Data For The Best Customer ExperienceEnterprise Social: Segmenting Your Data For The Best Customer Experience
Enterprise Social: Segmenting Your Data For The Best Customer Experience
 
10.20.15
10.20.1510.20.15
10.20.15
 
10.13.15
10.13.1510.13.15
10.13.15
 
10.15.15
10.15.1510.15.15
10.15.15
 
10.8.15
10.8.1510.8.15
10.8.15
 
10.6.15
10.6.1510.6.15
10.6.15
 
9.29.15 webinar
9.29.15 webinar9.29.15 webinar
9.29.15 webinar
 

Último

1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingdigital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingrajputmeenakshi733
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxmbikashkanyari
 
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDFGuide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDFChandresh Chudasama
 
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...Hector Del Castillo, CPM, CPMM
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckHajeJanKamps
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...SOFTTECHHUB
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
 
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSendBig4
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamArik Fletcher
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfJamesConcepcion7
 

Último (20)

1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingdigital marketing , introduction of digital marketing
digital marketing , introduction of digital marketing
 
WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdfWAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
 
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDFGuide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDF
 
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deck
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors Data
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
 
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.com
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdf
 

Women and Social Media: Passion + Purpose = Conversion

  • 2. Social Media Today presents: Women and Social Media: Passion + Purpose= Conversion Brought to you by BlogHer
  • 3. How to Participate • Submit your questions in the GotoWebinar presentation window • Follow along and share your thoughts on Twitter at #SMTlive BlogHer
  • 4. About the Moderator Maggie Fox is the founder and CEO of Social Media Group, established in 2006 and one of the world’s most highly respected independent agencies helping business navigate the socially engaged Web. Pioneers in their field, Social Media Group has helped some of the best-known brands in Europe and North America get social, including Ford Motor Company, SAP, RBC, 3M and Thomson Reuters. Maggie has been interviewed about social media by Inc. Magazine, The Washington Post, CBC Radio, The Globe and Mail, CBC News, CTV News and The Financial Post, among others. In 2009 she was named one of the Top 100 Marketers in Marketing Magazine's 100th Anniversary Edition, and in 2011 The National Post named her one of Canada's Top Innovators. Maggie also sits on the boards of The Empire Club and ConnectedN.com BlogHer
  • 5. About the Panel Elisa Camahort Page is a co-founder of BlogHer, Inc., and serves as the company’s COO. Elisa leads events, marketing, public relations and research for the company and with her leadership, the BlogHer conference business has grown from one conference to many diverse events that draw thousands of attendees. Elisa’s expertise has resulted in coverage by leading media outlets, including the New York Times, the Washington Post, Advertising Age, Forbes, Fast Company, CNN, The Today Show and the Wall Street Journal. Prior to co- founding BlogHer, Elisa was a high-tech marketing executive and consultant. Elisa has been honored as an NCWIT Hero and as one of the AWM's Sixty@60 and serves on numerous advisory boards in the tech and media space. BlogHer
  • 6. Women and Social Media in 2012 ©Copyright BlogHer Inc.
  • 7. In February 2012, BlogHer worked with leading market research and analysis firm Vision Critical and our own network of 37MM unique visitors to ask over 2,000 women how they use social media tools and why BLOGHER SAMPLE TOTAL U.S. ONLINE POP Survey fielded across network Survey fielded on Vision of 3,000 blogs & 37MM+ audience Critical online panel N= 1,060 women and 21 men N=1,011 women and 500 men Total: 1,081 aged 18-76 Total: 1,511 aged 18-76 TOTAL combined sample of 2,071 women © 2012 Women and Social Media Study by BlogHer 7
  • 8. What 2,000 women told us: Do you want more confidence that your relevant messages will actually convert into action? Talk to bloggers. © 2012 Women and Social Media Study by BlogHer 8
  • 9. Blogs’ influence and trust level drive purchase intent © 2012 Women and Social Media Study by BlogHer 9
  • 10. No other source is as trusted by its active users “Do you trust the information and advice that you BLOGHER SAMPLE get from the following sources?” TOTAL U.S. ONLINE POP Blogs | Facebook | Twitter | Pinterest 98% 86% 85% 85% 81% 73% 81% 67% yes yes yes yes BLOGS Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample ; active users of each media source Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users © 2012 Women and Social Media Study by BlogHer 10
  • 11. We purchase based on trust, and blogs drive highest percentage conversion from trust to action “Have you ever made a purchase based on a BLOGHER SAMPLE recommendation from…?” TOTAL U.S. ONLINE POP Blogs | Facebook | Twitter | Pinterest 87% 61% 54% 53% 47% 33% 30% 31% yes yes yes yes BLOGS Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample; active users of each media source Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060 © 2012 Women and Social Media Study by BlogHer 11
  • 12. Blog readers prefer blogs for information. Facebook is our source for play and friendship “For each of these categories, which online source is best suited for your purposes?” TOTAL U.S. ONLINE POP BLOGS FACEBOOK To help make purchase decisions 36% 17% To get product information 37% 17% To seek advice and recommendations 39% 35% To find out about new products 41% 24% To have fun 41% 77% To contribute to a community 28% 41% To stay up to date with friends and family 20% 87% For entertainment 50% 69% Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users © 2012 Women and Social Media Study by BlogHer 12
  • 13. Trend watch: In less than one year, Pinterest has adoption to match Twitter, and relevance to beat Twitter “For each of these categories, which online source is best suited for your purposes?” TOTAL U.S. ONLINE POP Twitter Pinterest To help make purchase decisions 21% 18% To get product information 18% 26% To seek advice and recommendations 29% 30% To find out about new products 24% 39% To have fun 47% 58% To contribute to a community 33% 32% To stay up to date with friends and family 39% 13% For entertainment 51% 54% Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users © 2012 Women and Social Media Study by BlogHer 13
  • 14. BlogHer vs. General Population media usage: What’s mainstream? BLOGHER SAMPLE TOTAL U.S. ONLINE POP 97% 94% 93% 84% 85% 75% 62% 46% Blogs Facebook Television YouTube Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060 © 2012 Women and Social Media Study by BlogHer 14
  • 15. BlogHer vs. General Population media usage: What’s simmering? BLOGHER SAMPLE TOTAL U.S. ONLINE POP 78% 75% 40% 39% 41% 21% 22% 14% Mobile Apps Twitter Online Coupons (e.g.Location Apps (e.g. Foursquare) Groupon) Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060 © 2012 Women and Social Media Study by BlogHer 15
  • 16. BlogHer vs. General Population media usage: What’s leading edge for 2012? BLOGHER SAMPLE TOTAL U.S. ONLINE POP 77% 43% 43% 21% 19% 11% Social Social shopping sites photo apps (e.g. Etsy) (e.g. Instagram) Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060 © 2012 Women and Social Media Study by BlogHer 16
  • 17. Key takeaways for marketers 1 With social media gone mainstream, our motivations to use different tools are diverse 2 Content helps deliver value, not distraction. Content assets deliver long-term value Deeper trust drives 3 better conversion into action © 2012 Women and Social Media Study by BlogHer 17
  • 18. Thanks for Joining Us • This webinar will be available on-demand at www.SocialMediaToday.com. Stop by to learn more and share your comments. • Connect with our panelists on Social Media Today using the search function: BlogHer
  • 19. Join us April 10th for… From Monitoring to Loyalty to Impact: The Total Life Cycle of the Social Customer • Register at: http://socialmediatoday.com/social-customer-lifecycle BlogHer