2. What’s our motivation?
McKinsey Study: #1 patients care about –
“Keep me informed during and after visit”
Address the demands of today’s patient
• e-Patient (online, feedback, reputation)
• Many choices
• Inquisitive
• Service expectation
Bridge the gaps in communication and
following recommended practices
3. Result = Reactive Proactive
•Examining
•Prescribing
•Experience during visit
Visit Mgmt
•Communicating
•After visit care
•Experience after visit
Engagement
•Diagnosis & treatment
•Value for money
•Disease centric approach
Service
•Understanding and caring
•Partner for health care
•Patient centric approach
Solution
Engagement
Improved Practice Results
•Better health of patients (follow guidelines)
•Increase return rates
•Patient Loyalty
•Marketing, branding, cross-selling
4. Solution suite
Practice Management
Digital Patient ID’s
Appointments, Scheduling
Automatic notifications /
reminders via SMS and email
Online Calendar (web/mobile)
Patient database
Visit Management
E-Prescriptions
Patient communication
Doctor/Patient Dashboard
Practice Website
Practice Insights
Patient Relationship Management
Manage Health Conditions
Care Templates with reminders,
wellness advice
Patient Portal
Patient Communication (2-way via
email/SMS/Phone apps)
Health monitor / Tracking
Health Management Score
Detailed doctor profiles, contact
doctors online
Smart Promotions ™