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Course Rep Training 2014/15
(second session)
Ellen-Rose Jones – VP Pontypridd
Jenny Catherine – Academic Affairs Coordinator
Aims of the session
• Refresher on your role as a Course Rep
• Stress the importance of the student voice
• Teach you about Quality Assurance
• Help you research and campaign
• Effective meeting behaviour
• Inform you of upcoming events
• Your role:
Recap from the first training
Gather student
feedback
Liaise with SVRs/
Course Reps
Raise concerns at
meetings
Follow up points
raised
Feed back to
students
Start
• Think about the topics that may affect
students during their studies
• Name 3 big issues from each category:
- course-specific
- Faculty-specific
- University-wide
Issues students can face
Student
experience
Course issues
Specialised
equipment
IT and library
Assessment
and feedback
Academic
support
Student
engagement
Quality of
teaching
Communications
• Academic staff or Course Leaders for course-
specific issues
• Student Voice Representatives for Faculty-
wide issues
• Students’ Union for advice on campaigning
• Full-time Elected Officers for extra support
• Student Council Officers for liberation issues
• Support services for anything else
Who to go to for support?
• SU President: Carys Rhiannon Thomas
SUPres@southwales.ac.uk
• SU Vice-President Pontypridd: Ellen Rose
Jones
vicepresident.pontypridd@southwales.ac.uk
• SU Vice-President Newport: Drew Burman
VicePresident.Newport@SouthWales.ac.uk
• SU Vice-President Cardiff: Roz Green-
Innes
VicePresident.Cardiff@SouthWales.ac.uk
Full-time elected officers
SU President
Chair Student Council Pontypridd
SU Vice President Pontypridd
Black Students Officer
International Students Officer
LGBTQ Officer
Mature Students Officer
Post-Graduate and Part-Time Students
Officer
Societies Officer
Sports Officer
Supported Activities Officer
Students with disabilities Officer
Welsh Language Officer
Women’s Officer
Carys Rhiannon Thomas
Gareth LuTheryn
Ellen-Rose Jones
Jessica Wu
Awele Otakpor
Ceri Viscount
Thompson Orie
Itoro Effiong
Daniel Wilmot
Philly Hearnden
Vacant
Frankie Ridley
Sally Davies
Jade Procope
Elected officers
• Your role is vital in ensuring the quality of your
degree
• The student voice should be at the heart of
decision-making
• Course Reps are the first point of contact with
students
• Student Voice Representatives sit on University-
level Committees
• Elected officers represent ALL students
• Importance of gathering effective feedback
Student Representation
• Questions you can ask your course mates:
- Do you feel the course is making you more
employable?
- Is the course well organised?
- Do you receive sufficient information about careers
through your course?
- Does your course match your expectations?
- Are the library and computing facilities adequate?
- Does feedback help you improve your performance in
future assignments?
Student Feedback
How you can have an impact
• Attend training
• Attend Course Rep Assembly
• Research and Campaign
Students'
Union
• With other Course Reps
• With SVRs
• Attend Student Staff Liaison Committees/Course Boards
Liaise
• Module Evaluation Forms
• National Student Survey (NSS) - KIS
• Internal Student Survey
Complete
forms
http://uswcoursereps.forumotion.co.uk/
• Higher Education Institutional Review
• Student Staff Liaison Committees
• Course Boards
• Review and Revalidation
• National Student Survey (NSS)
• Student Led Teaching Awards (SLTA)
• Students’ Union / Student Council - Campaign
Students and Quality
• Is it a ‘change’ or ‘awareness’ campaign?
• Research existing practices to support your
campaign
• Plan how you can resolve this. (what tactics will you
use? Be inclusive)
• Submit a motion to the Student Council (anyone
can!) (contact Glenn Page – glenn.page@southwales.ac.uk )
• Brand your campaign (logo/slogan)
• Update your course mates!
Campaigning
• Documents you may come across: Evaluative
reports on the course; external examiners’
reports; annual reports; statistics, etc.
- Highlight examples of good practice to be
commended
- Note points that may be an ‘issue’ needing
investigation
- Chase up to see if they are being dealt with (you
can ask SU staff to assist you in this)
Analysing data
• Prepare for the meeting: read documents,
gather feedback, plan your participation
• During the meeting: clarify issues; don’t ask
multiple questions or make long speeches;
TAKE NOTES.
• After the meeting: be clear on key outcomes;
discuss what you have taken from it; refine a
what is left to do.
Effective Meeting Behaviour
• Course Rep Awards
• Student Led Teaching Awards (nominate staff/students who make a
difference)
(nominations will open end of February; event will be held after
Easter)
• NSS 2015 (May) Help us raise awareness!
• Quality Assurance Agency review (visits March/April)
• Keep an eye out on the SU website and get involved
Upcoming Events
• 2014/15: Institutional Review by the Quality Assurance
Agency
• Student Submission (1st draft SU website under ‘Get
involved – Campaigns – 2014/15 – Institutional Review’)
• Get involved: focus groups, surveys, raise issues with SU
staff.
• Attend the review visit (03/14 and 04/14)
Email: jenny.catherine@southwales.ac.uk
More info: http://www.uswsu.com/campaigns/2014-2015/institutional-
review
QAA Review
• Help us improve our training session, please give us your feedback! Was
this session useful?
• How can we improve the support we give to you?
Exercise & Feedback
• Previous minutes:
- Disruptions to studies due to building work
- Lack of software/out-of-date (J1)
- Coursework given on material not covered
- SU review process
- Length of halls contracts
Course Rep Assembly