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Introduction
Online video traffic continues to spiral ever upward. Consider the following numbers
from Cisco’s recent Visual Networking Index:

  • By 2016, global data consumption is predicted to reach 1.3 zettabytes. For
    context, that is the equivalent of streaming 38 million DVDs in a single hour.

  • The number of online video viewers will double by 2016, to 1.5 billion.

  • Average global IP traffic in 2016 is expected to reach 150 petabytes per hour, the
    equivalent of 278 million people simultaneously streaming an HD movie

While the rise of online video is a boon for end users who now have access to a
seemingly endless catalog of video programming over a range
of IP-enabled devices, it is wreaking havoc with service
providers who must continuously upgrade their networks
to accommodate this surge of data.

What’s more, these service providers have limited
options to deal with the problem.

They cannot offset their capital expenditures by
passing along corresponding cost increases to end
users; ISP subscribers would balk. Without a way to
generate enough revenue to cover network build out,
operators must instead focus their attention on
reducing costs. To that end, many are looking to reduce
transit costs by caching at the edge of their networks — or
even the network core — and are turning to either Content Delivery Networks (CDNs)
or Transparent Caching solutions to accomplish this goal.

To date, service providers have typically utilized one solution or the other but that is
beginning to change. A converged approach that combines the best of CDN and
Transparent Caching technologies may be the ideal means to cache the most traffic —
both managed and unmanaged — and achieve the greatest cost savings for network
expansion.

With this whitepaper, we will reveal the benefits of utilizing CDN and Transparent
Caching in tandem to reduce network video delivery costs and how using a single
analytics system across those installations can maximize these benefits.




                                                                                           1
Problem
The Internet is being called upon to do things for which it was never designed,
foremost among them to stream enormous volumes of video content.

It’s important to recall that the Internet was originally designed as the Arpanet
packet-switched network to carry text messages and not to transmit rich content like
video, images or gaming. Given the Internet’s structural limitations then, the shorter
the distance that online video needs to traverse, the better.

To shorten those distances, many service
providers are caching and streaming video
content from the network edge, improving
viewers’ quality of experience (QoE) by                     CDN         TC
reducing start-up delays and empty-buffer
stalls while maximizing bitrate and video
resolution. AT&T has stated that locally
cached content travels about 90% less
distance across its network than content
peered from upstream.*

But deploying a caching solution has
typically required operators to make an
either/or choice: use a content delivery
network and optimize managed content only or use a Transparent Caching system to
optimize both unmanaged and managed content.

Unfortunately, making this kind of choice often results in a partial solution to the
larger problem.




* Presentation at 2011 IP&TV World Forum




                                                                                         2
Current Approaches to Solving the Problem

1. Content Delivery Networks

   CDNs reduce the load on a service provider’s network by duplicating popular
   content from participating providers, storing it on geographically distributed edge
   servers located close to end users, then redirecting client requests to the closest
   edge server. By serving content close to the end user, the operator can greatly
   reduce the strain on its network backbone and significantly decrease transit costs.

   Importantly, CDNs do all of the above as part of a formalized business relationship
   with content providers.



                   PROs                                              CONs

CDNs work with a wider range of protocols —       CDNs only manage content from providers with
“legacy” true streaming protocols as well as      which they have formalized relationships.
HTTP adaptive streaming — and content-            Failure to get a large number of the most
protection schemes than Transparent Caching       important providers on board can greatly limit
options.                                          the impact of the CDN on network
                                                  optimization. This may especially limit CDN’s
                                                  potential for operators whose small subscriber
                                                  bases or geographical footprints diminish their
                                                  appeal to potential CDN customers.



Content Delivery Networks also enable             Necessitates network configuration to
operators to generate revenue from their          accommodate different application and
network by selling the service to content         protocol requirements.
owners.


The explicit participation of content providers   CDN operations may require more complex
in a CDN arrangement ensures that they will       hardware and costly software licenses to
work with the operator toward successful          accommodate more protocols, manage SLAs
caching of their content.                         and billing, etc.




                                                                                                    3
2. Transparent Caching

Transparent Caching systems — referred to alternatively as Transparent Proxy — also
reduce an operator’s network load and function in much the same way as a CDN.

The big difference is that service providers can deploy Transparent Caching solutions
without the knowledge or consent of content owners and publishers, essentially
intercepting client requests and redirecting users to cached content. Transparent
Caching is also largely a cost reduction tool; it has no direct mechanism for carriers to
generate revenue although it can indirectly contribute to earnings by:

   • Identifying content owners that are potential customers for a commercial CDN

   • enabling premium ISP services with enhanced QoS and QoE

   • Identifying prospective marketing partnerships with content providers

   • Identifying popular services for which the operator can offer in-house versions


                   PROs                                           CONs

Transparent Caching solutions apply more       Content owners have a lot invested in their
broadly to all content from all providers,     content and usually want to exercise total
regardless of their active participation.      control over it — from how it is used and by
                                               whom to its freshness. There is debate as to
                                               whether content owners should be concerned
                                               about Transparent Caching, but it undoubtedly
                                               fills many with unease. Some even try to block
                                               Transparent Caching via HTTP tags and dynamic
                                               URLs. This sows uncertainty that Transparent
                                               Caching will actually de-duplicate the most
                                               important content.

A Transparent Caching solution can be          Transparent Proxy may not accommodate
deployed more quickly and easily because it    “legacy” streaming protocols like those
does not require a commercial agreement, nor   supporting Flash, Windows Media and
company-wide participation by departments      QuickTime. In particular, Transparent Caching
like sales, marketing, legal, etc.             may not work properly with secure, encrypted
                                               HTTPS traffic, employed by publishers to
                                               restrict the most valuable content to those
                                               with proper credentials and authentication.
                                               Because value and popularity often go hand in
                                               hand, this can significantly restrict the
                                               effectiveness of Transparent Caching.




                                                                                                4
Benefits of Combined CDN and Transparent Caching
    While each has its advantages and disadvantages, a combined CDN and Transparent
    Caching solution may offer the best balance of flexibility and cost savings.

         • A CDN can provide service providers with the most extensive, reliable caching of
           content from participating content owners, including on-net services (like Pay TV
           services operated by the service providers themselves).

         • Transparent Caching does its part by caching unmanaged OTT content from the
           full range of content providers that aren’t participating in the collaborative CDN
           effort.


            The most basic means to realize the benefits of this combined solution is to simply run unconnected
            side-by-side CDN and Transparent Caching systems. As long as the independent systems do not
            interfere with each other, the operator can enjoy benefits from each system – but not gain any
            further synergies.
 BASIC      To maximize this arrangement, operators can harness the analytics and reporting capabilities to
            present a unified view of these otherwise separate caching systems, taking the first steps toward
            centralizing their management and control.



            The next step forward would be partial resource sharing, in which each system is primarily utilized
  MORE      to handle the traffic for which it is optimized — CDN for managed, Transparent Caching for
ADVANCED    unmanaged — but can also serve as overflow capacity for the other at peak times.




            More advanced installations would involve partial or complete resource-sharing of common
            components. The most comprehensive sharing model would involve only having one set of caching
ADVANCED    resources with a complex control system, plus an analytics and reporting element that spans both
            caching models. This architecture assures the most efficient use of components (e.g. no need to
            build out full capacity for both systems) all while reducing TCO by eliminating redundant elements.




    The analytics capability can amplify the combined benefits between the caching
    modes and unlock the value of a converged solution. For example, one can analyze
    traffic patterns to uncover new business opportunities — like which content owners
    most frequently cache assets and therefore appear to be good prospects for
    commercial CDN service.




                                                                                                                  5
Challenges to a Combined Solution
A combined CDN-Transparent Caching strategy offers compelling benefits. However,
there are some very real challenges to making it pay out.

 • Deploying either solution involves a significant amount of technical complexity;
   combining the two only heightens this complexity.

 • With more moving parts to oversee, a converged approach can also add to a
   service provider’s operational and managerial workload.


To establish an ROI and justify the investment then, operators who embrace this dual
strategy must be able to:



            Understand the overall effectiveness of caching and its
            contribution to network optimization



            Quantify the overall savings accrued from both systems



            Quantify the contribution of each type of caching to cost savings



            Spot opportunities for cross utilization of caching assets;
            quantify the incremental savings


            Determine the overall impact of caching on QoE, plus the
            impacts of each type of traffic




                                                                                       6
Solution
To fully harness the power of a CDN-Transparent Caching solution requires a single,
unified view into all caching activity. By doing so, service providers can:



   Compare performance,              Identify and measure              Track quality
   impact on quality, and            which kind of traffic is          improvement & savings
   savings across CDN and            routed via which type             trends over time
   Transparent Caching               of caching system
   operations




  • How do the cache-hit ratios      • Are there particular days and   • What is the overall reduction
    vary between managed and           time when traffic tends to        in capacity requirements?
    unmanaged content?                 overflow onto the
                                       complementary cache             • Is there continuous
  • How much does the caching of       complex?                          improvement in cache ratios,
    each type of content impact                                          load times, etc.?
    the overall quality of           • Is load sharing impacting the
    experience?                        ability to cache the most
                                       beneficial content?
  • Which type of caching does the
    most to reduce peak traffic
    levels (and, thus, capacity
    requirements)?




Service providers employing a converged approach will need a powerful, unified
analytics layer to deal with advanced resource sharing between caching types and to
provide input to routing and control rules. Even when the caching methods are
operated separately, unified reporting can deliver on much of the promise that a
converged caching solution holds.

Skytide is uniquely capable of providing a unified view into caching activity — in
aggregate or segmented in detail by CDN or Transparent Caching operations. Our
patented architecture can process huge volumes of highly diverse data in real-time,
enabling detailed, multidimensional analysis of network performance data.




                                                                                                         7
Conclusion
As online video traffic continues to soar, network operators are left to wrestle with
how to contain this onslaught without breaking the bank. Few revenue generating
options are available to offset the large infrastructure investments needed to keep
pace, so most operators are focusing on the cost side of the ledger.

To date they have sought to reduce transit costs by caching at the edge of their
networks using either a Content Delivery Network or a Transparent Caching solution.
When utilized in tandem, however, these solutions can achieve cost reductions and
caching levels that surpass those of either technology on its own.

With this in mind, many service providers are considering just such a dual strategy.
But they will fail to realize the potential that a converged offering can yield unless
they can get a unified view into all the caching activity.

Doing so provides operators with valuable insight necessary to measure the
contribution of each technology, track improvements and optimize their performance.

Skytide’s field-proven analytics and reporting software delivers this capability. It can
handle large volumes of different data types and provide multidimensional analysis in
real-time, allowing service providers to maximize the benefits of converged caching.




For more information on Skytide’s online video analytics and reporting solutions,
please visit www.sktyide.com.


For more information on Oversi’s video cache and P2P cache solutions, please visit
www.oversi.com




                                                                                           8
Related White Papers


              The 4 Keys to Telco CDN Success
              Many telecom service providers are building their own content
              delivery networks as a means to capitalize on the surge in
              Internet video coursing over their networks. With this white
              paper, we will reveal four key success factors necessary for
              Telco CDNs to effectively harness their competitive edge and
              realize success.

              Read Now



              How Telcos and ISPs Can Learn to Love OTT
              With this white paper we will demonstrate how it is now
              possible for telcos to improve their position in the content-to-
              consumer value chain, create a more sustainable business
              model to value chain members and profit from escalating
              over-the-top (OTT) video traffic.

              Read Now




              5 Ways Operator CDNs Can Land More Customers

              This white paper spotlights the five essential success factors
              necessary for Telco CDNs to win new customers and begin the
              process of validating their competitive advantages.

              Read Now




                                                                                 9

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Combining CDN & Transparent Caching into a Dynamic Duo

  • 1.
  • 2. Introduction Online video traffic continues to spiral ever upward. Consider the following numbers from Cisco’s recent Visual Networking Index: • By 2016, global data consumption is predicted to reach 1.3 zettabytes. For context, that is the equivalent of streaming 38 million DVDs in a single hour. • The number of online video viewers will double by 2016, to 1.5 billion. • Average global IP traffic in 2016 is expected to reach 150 petabytes per hour, the equivalent of 278 million people simultaneously streaming an HD movie While the rise of online video is a boon for end users who now have access to a seemingly endless catalog of video programming over a range of IP-enabled devices, it is wreaking havoc with service providers who must continuously upgrade their networks to accommodate this surge of data. What’s more, these service providers have limited options to deal with the problem. They cannot offset their capital expenditures by passing along corresponding cost increases to end users; ISP subscribers would balk. Without a way to generate enough revenue to cover network build out, operators must instead focus their attention on reducing costs. To that end, many are looking to reduce transit costs by caching at the edge of their networks — or even the network core — and are turning to either Content Delivery Networks (CDNs) or Transparent Caching solutions to accomplish this goal. To date, service providers have typically utilized one solution or the other but that is beginning to change. A converged approach that combines the best of CDN and Transparent Caching technologies may be the ideal means to cache the most traffic — both managed and unmanaged — and achieve the greatest cost savings for network expansion. With this whitepaper, we will reveal the benefits of utilizing CDN and Transparent Caching in tandem to reduce network video delivery costs and how using a single analytics system across those installations can maximize these benefits. 1
  • 3. Problem The Internet is being called upon to do things for which it was never designed, foremost among them to stream enormous volumes of video content. It’s important to recall that the Internet was originally designed as the Arpanet packet-switched network to carry text messages and not to transmit rich content like video, images or gaming. Given the Internet’s structural limitations then, the shorter the distance that online video needs to traverse, the better. To shorten those distances, many service providers are caching and streaming video content from the network edge, improving viewers’ quality of experience (QoE) by CDN TC reducing start-up delays and empty-buffer stalls while maximizing bitrate and video resolution. AT&T has stated that locally cached content travels about 90% less distance across its network than content peered from upstream.* But deploying a caching solution has typically required operators to make an either/or choice: use a content delivery network and optimize managed content only or use a Transparent Caching system to optimize both unmanaged and managed content. Unfortunately, making this kind of choice often results in a partial solution to the larger problem. * Presentation at 2011 IP&TV World Forum 2
  • 4. Current Approaches to Solving the Problem 1. Content Delivery Networks CDNs reduce the load on a service provider’s network by duplicating popular content from participating providers, storing it on geographically distributed edge servers located close to end users, then redirecting client requests to the closest edge server. By serving content close to the end user, the operator can greatly reduce the strain on its network backbone and significantly decrease transit costs. Importantly, CDNs do all of the above as part of a formalized business relationship with content providers. PROs CONs CDNs work with a wider range of protocols — CDNs only manage content from providers with “legacy” true streaming protocols as well as which they have formalized relationships. HTTP adaptive streaming — and content- Failure to get a large number of the most protection schemes than Transparent Caching important providers on board can greatly limit options. the impact of the CDN on network optimization. This may especially limit CDN’s potential for operators whose small subscriber bases or geographical footprints diminish their appeal to potential CDN customers. Content Delivery Networks also enable Necessitates network configuration to operators to generate revenue from their accommodate different application and network by selling the service to content protocol requirements. owners. The explicit participation of content providers CDN operations may require more complex in a CDN arrangement ensures that they will hardware and costly software licenses to work with the operator toward successful accommodate more protocols, manage SLAs caching of their content. and billing, etc. 3
  • 5. 2. Transparent Caching Transparent Caching systems — referred to alternatively as Transparent Proxy — also reduce an operator’s network load and function in much the same way as a CDN. The big difference is that service providers can deploy Transparent Caching solutions without the knowledge or consent of content owners and publishers, essentially intercepting client requests and redirecting users to cached content. Transparent Caching is also largely a cost reduction tool; it has no direct mechanism for carriers to generate revenue although it can indirectly contribute to earnings by: • Identifying content owners that are potential customers for a commercial CDN • enabling premium ISP services with enhanced QoS and QoE • Identifying prospective marketing partnerships with content providers • Identifying popular services for which the operator can offer in-house versions PROs CONs Transparent Caching solutions apply more Content owners have a lot invested in their broadly to all content from all providers, content and usually want to exercise total regardless of their active participation. control over it — from how it is used and by whom to its freshness. There is debate as to whether content owners should be concerned about Transparent Caching, but it undoubtedly fills many with unease. Some even try to block Transparent Caching via HTTP tags and dynamic URLs. This sows uncertainty that Transparent Caching will actually de-duplicate the most important content. A Transparent Caching solution can be Transparent Proxy may not accommodate deployed more quickly and easily because it “legacy” streaming protocols like those does not require a commercial agreement, nor supporting Flash, Windows Media and company-wide participation by departments QuickTime. In particular, Transparent Caching like sales, marketing, legal, etc. may not work properly with secure, encrypted HTTPS traffic, employed by publishers to restrict the most valuable content to those with proper credentials and authentication. Because value and popularity often go hand in hand, this can significantly restrict the effectiveness of Transparent Caching. 4
  • 6. Benefits of Combined CDN and Transparent Caching While each has its advantages and disadvantages, a combined CDN and Transparent Caching solution may offer the best balance of flexibility and cost savings. • A CDN can provide service providers with the most extensive, reliable caching of content from participating content owners, including on-net services (like Pay TV services operated by the service providers themselves). • Transparent Caching does its part by caching unmanaged OTT content from the full range of content providers that aren’t participating in the collaborative CDN effort. The most basic means to realize the benefits of this combined solution is to simply run unconnected side-by-side CDN and Transparent Caching systems. As long as the independent systems do not interfere with each other, the operator can enjoy benefits from each system – but not gain any further synergies. BASIC To maximize this arrangement, operators can harness the analytics and reporting capabilities to present a unified view of these otherwise separate caching systems, taking the first steps toward centralizing their management and control. The next step forward would be partial resource sharing, in which each system is primarily utilized MORE to handle the traffic for which it is optimized — CDN for managed, Transparent Caching for ADVANCED unmanaged — but can also serve as overflow capacity for the other at peak times. More advanced installations would involve partial or complete resource-sharing of common components. The most comprehensive sharing model would involve only having one set of caching ADVANCED resources with a complex control system, plus an analytics and reporting element that spans both caching models. This architecture assures the most efficient use of components (e.g. no need to build out full capacity for both systems) all while reducing TCO by eliminating redundant elements. The analytics capability can amplify the combined benefits between the caching modes and unlock the value of a converged solution. For example, one can analyze traffic patterns to uncover new business opportunities — like which content owners most frequently cache assets and therefore appear to be good prospects for commercial CDN service. 5
  • 7. Challenges to a Combined Solution A combined CDN-Transparent Caching strategy offers compelling benefits. However, there are some very real challenges to making it pay out. • Deploying either solution involves a significant amount of technical complexity; combining the two only heightens this complexity. • With more moving parts to oversee, a converged approach can also add to a service provider’s operational and managerial workload. To establish an ROI and justify the investment then, operators who embrace this dual strategy must be able to: Understand the overall effectiveness of caching and its contribution to network optimization Quantify the overall savings accrued from both systems Quantify the contribution of each type of caching to cost savings Spot opportunities for cross utilization of caching assets; quantify the incremental savings Determine the overall impact of caching on QoE, plus the impacts of each type of traffic 6
  • 8. Solution To fully harness the power of a CDN-Transparent Caching solution requires a single, unified view into all caching activity. By doing so, service providers can: Compare performance, Identify and measure Track quality impact on quality, and which kind of traffic is improvement & savings savings across CDN and routed via which type trends over time Transparent Caching of caching system operations • How do the cache-hit ratios • Are there particular days and • What is the overall reduction vary between managed and time when traffic tends to in capacity requirements? unmanaged content? overflow onto the complementary cache • Is there continuous • How much does the caching of complex? improvement in cache ratios, each type of content impact load times, etc.? the overall quality of • Is load sharing impacting the experience? ability to cache the most beneficial content? • Which type of caching does the most to reduce peak traffic levels (and, thus, capacity requirements)? Service providers employing a converged approach will need a powerful, unified analytics layer to deal with advanced resource sharing between caching types and to provide input to routing and control rules. Even when the caching methods are operated separately, unified reporting can deliver on much of the promise that a converged caching solution holds. Skytide is uniquely capable of providing a unified view into caching activity — in aggregate or segmented in detail by CDN or Transparent Caching operations. Our patented architecture can process huge volumes of highly diverse data in real-time, enabling detailed, multidimensional analysis of network performance data. 7
  • 9. Conclusion As online video traffic continues to soar, network operators are left to wrestle with how to contain this onslaught without breaking the bank. Few revenue generating options are available to offset the large infrastructure investments needed to keep pace, so most operators are focusing on the cost side of the ledger. To date they have sought to reduce transit costs by caching at the edge of their networks using either a Content Delivery Network or a Transparent Caching solution. When utilized in tandem, however, these solutions can achieve cost reductions and caching levels that surpass those of either technology on its own. With this in mind, many service providers are considering just such a dual strategy. But they will fail to realize the potential that a converged offering can yield unless they can get a unified view into all the caching activity. Doing so provides operators with valuable insight necessary to measure the contribution of each technology, track improvements and optimize their performance. Skytide’s field-proven analytics and reporting software delivers this capability. It can handle large volumes of different data types and provide multidimensional analysis in real-time, allowing service providers to maximize the benefits of converged caching. For more information on Skytide’s online video analytics and reporting solutions, please visit www.sktyide.com. For more information on Oversi’s video cache and P2P cache solutions, please visit www.oversi.com 8
  • 10. Related White Papers The 4 Keys to Telco CDN Success Many telecom service providers are building their own content delivery networks as a means to capitalize on the surge in Internet video coursing over their networks. With this white paper, we will reveal four key success factors necessary for Telco CDNs to effectively harness their competitive edge and realize success. Read Now How Telcos and ISPs Can Learn to Love OTT With this white paper we will demonstrate how it is now possible for telcos to improve their position in the content-to- consumer value chain, create a more sustainable business model to value chain members and profit from escalating over-the-top (OTT) video traffic. Read Now 5 Ways Operator CDNs Can Land More Customers This white paper spotlights the five essential success factors necessary for Telco CDNs to win new customers and begin the process of validating their competitive advantages. Read Now 9