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Business Process Modeling

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Sandy Kemsley
Sandy Kemsley

Slides from a webinar that I did recently for TIBCO. Full webinar replay with audio available at http://www.tibco.com/mk/2007/bpm-bpm11-jul-07usarc.jsp

BusinessTechnology
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Business Process Modeling Sandy Kemsley Kemsley Design Ltd. www.column2.com
Agenda ,[object Object],[object Object],[object Object],[object Object]
What’s in your processes?
Kicking it off ,[object Object],[object Object],[object Object],[object Object]
Types of steps/tasks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other considerations ,[object Object],[object Object],[object Object],[object Object]
A short segue on BPM/SOA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM and SOA Service A Service B Service C Service D Service E Legacy System Database ERP System Process Step 1 Process Step 2 Process Step 3 Process Step 4
BPM and SOA together ,[object Object],[object Object],[object Object],[object Object]
SOA in process modeling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simulation and optimization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simulation example
Process modeling standards
Graphical notation standard ,[object Object],[object Object],[object Object],[object Object],[object Object]
BPMN flow objects ,[object Object],[object Object],[object Object]
BPMN connecting objects ,[object Object],[object Object],[object Object]
BPMN swimlanes ,[object Object],[object Object]
BPMN artifacts ,[object Object],[object Object],[object Object]
BPMN example: exception handling
BPMN example: transaction
BPMN example: funds transfer
Modeling for ROI
Areas of process innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Process Innovation, Thomas H. Davenport, 1992
Improve efficiencies ,[object Object],[object Object],[object Object],[object Object]
Cut out the middle man ,[object Object],[object Object]
Location, location, location ,[object Object],[object Object],[object Object],[object Object]
ROI: reduce costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ROI: increase competitive advantage ,[object Object],[object Object],[object Object],[object Object],[object Object]
Calculating ROI ,[object Object],[object Object],[object Object],[object Object],[object Object]
Common ROI pitfalls ,[object Object],[object Object],[object Object],[object Object]
Classify BPM ROI potential ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Changing job roles
BPM supports changing roles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM causes role changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overcoming change resistance ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object]
Questions? Sandy Kemsley Kemsley Design Ltd. www.column2.com

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