The document summarizes the results of a survey and benchmarking exercise regarding digital workplaces and intranets. 201 people answered the survey, which took 13-20 minutes, and 113 people participated in the more extensive 30-40 minute benchmarking. On average, benchmark scores were 21% but the highest scores were over 50%.
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IntraTeam digital workplace intranet benchmark
1. About the survey/benchmark
• 201 answered the survey (13-20 minutes)
• 113 benchmarked (30-40 minutes)
• Do it with the whole team (expect 2 hours)
• Average benchmark score is 21%
• The best are over 50%
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38% of the employees will say that the intranet/digital workplace creates value
More than four out of 10 answers that they will use Office 365 as system for intranet/digital workplace in the future
One in five top managers support the intranet/digital workplace 100%
But only one in 20 middle managers support the intranet/digital workplace 100%
Three out of four intranets are owned by communication
About half are owned by IT
In average 1.9 departments own the intranet/digital workplace
Three out of 10 says that ressources for intranet/digital workplaces will increase.
0% of the users are very satisfied with the internal search functionality
One in five is satisfied
One in 10 says that internal social media works well.
Less than one in 10 has a homepage that primarily consist of tasks prioritised by employees
About half can comment on the news
And two out of five of these says it works well
About half have a written strategi for their intranet
More than seven out of ten has these purposes:
One stop for information, collaboration and share knowledge
Share knowledge
Better communication
Four out of ten has the main purpose to reduce emails!
Three out of four support colleagues in doing their job
Half: Support the business culture
Almost half: Support the business strategy
Six out of 10: Make the organisation more efficient and productive
One in eight: Save costs
One in fifty has these: Sell more - Beat the competition