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Telco 2.0 Cust Survey Overview, December 2008

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Simon Torrance
Simon Torrance
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Overview of Reader Survey Results December 2008 Reader Survey Initial Results Overview – 14 th January 2009 Andrew Collinson [email_address] www.stlpartners.com/research
Contents ,[object Object],[object Object],[object Object],[object Object]
Executive Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: STL Partners Customer Survey, December 2008. Highly Positive Senior Industry engagement with Telco 2.0.
Respondent Ratings – Overall ,[object Object],[object Object],[object Object],Respondents’ ratings were overwhelmingly positive.
Respondent Ratings – By type of Organisation ,[object Object],[object Object],Respondents from Telecoms Operators were particularly positive.
Respondent Profile – by Organisation Type ,[object Object],[object Object],[object Object],There was a good mix of respondents by Organisation type.
Respondent Profile – By Job Type ,[object Object],[object Object],[object Object],There was a very high proportion of senior respondents.
Respondent Profile – A Selection of Participating Respondent’s Organisations Senior representatives of many of the world’s leading Telcos and Partners took part.

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Telco 2.0 Cust Survey Overview, December 2008

  • 1. Overview of Reader Survey Results December 2008 Reader Survey Initial Results Overview – 14 th January 2009 Andrew Collinson [email_address] www.stlpartners.com/research
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  • 8. Respondent Profile – A Selection of Participating Respondent’s Organisations Senior representatives of many of the world’s leading Telcos and Partners took part.

Editor's Notes

  1. 1