1. EDUCATION & DEVELOPMENT
The key ingredients to winning the business game
Six Sigma ●

2. Lean Manufacturing and Services Covered Topics
The implementation of Lean principles and practices is globally • Lean Principles
recognized as one the most effective ways of significantly raising the • Lean vs. Mass Production
excellence level of a business, and building an internal continuous • The 8 Wastes
improvement capability that will foster benefits in the long run. • 5S
Pioneered by Toyota Motor Company, the philosophy and tools now • Visual Management
commonly referred to as Lean, have been metaphorically called “the • SMED
machine that changed the world”. This is due to the significant • Total Productive Maintenance
positive impact they have had in organizations which adopted them • Quality and Jidoka
and their position as a new industrial paradigm, more effective than • Batch Size Reduction (One Piece Flow)
mass production. Initially used mainly in the manufacturing industry, • Cellular Manufacturing
the principles have demonstrated their applicability and power also • Standardized Work
in service environments such as hospitals, banks, logistics, supply • Value Stream Mapping
chain and others. Today many of the leading companies have • Pull Systems
already started to reap the benefits of Lean and their competitive • Takt Time
advantages determined a wide spread interest in starting on the • Bottlenecks Identification and Management
Lean journey. • Production Leveling (Heijunka)
• Kanban Systems
• Continuous Improvement
How fast can your business run? • Problem Solving Tools and Techniques
• Comparative Simulation of Push vs. Pull
• Key Performance Indicators
• Teamwork
• Lean Services
• Lean Program Implementation
Does it have rythm? • Case studies: Toyota, Harley Davidson, Volvo

3. The Toyota Way Covered Topics
For decades, Toyota’s success in the
• Waste Reduction • Corporate Philosophy and Strategy
marketplace has been admired by
• Standardized Work • Lean Transformation
business professionals from all
• Kaizen/Process Improvement • People Education and Development
industries. Its remarkable long run
• Toyota Production System • People Centric Technology
business performance made Toyota
• Pull Systems • Organizational Structure
the envy of automakers and a model
• Supply Chain • Suppliers and Partners Development
to emulate for other companies.
• Logistics • Learning Enterprise
Toyota’s culture and practices are
• Problem Solving • Culture Development
considered to be the symbol of
• Systemic Thinking • Leadership
excellence not only in manufacturing
• Lean Metrics • Toyota Business Lessons
but also in business in general. The
power of Toyota rests in two distinct
but closely tied components: the
Toyota Way and the Toyota
Production System (TPS). The Toyota
Way has created a culture of respect The core topics covered and
the duration of the training
for individual, cooperation, lifelong are adjustable, depending
learning, and innovation. TPS has on your industry, interests,
been the driver that stimulated the experience and goals.
development of lean manufacturing,
kanban and quality systems, just-in- The sessions can have either
a consultative nature, when
time production, and continuous the target audience is the
improvement. Together, they have higher management, or a
been the pillars that supported presentational approach
Toyota’s continuous development when we have a general
and leadership. addressability.

4. Problem Solving
We are surrounded by complex socio-technical systems that we have to deal
with on a daily basis. Most times complexity is the source of many problems
that must be solved in a fast paced manner but also by developing extensible
solutions that can be reused and easily understood. On this account, the
professionals need to use a structured approach to problem solving and the
right combination of tools and thinking mechanisms that will enable them to
develop creative and effective solutions. We have gathered methodologies and
tools from many industries and put them together in a pragmatic suite that will
become your most trusted resource in the process of solving any business
challenge.
Covered Topics
• Processes and Operations • Problem Solving Tools (Flowcharts,
• Work as a Process Affinity Diagrams, Cause and Effect
• SIPOC Diagrams etc.)
• Process Improvement • Techniques
• PDCA Cycle • Design of Experiments
• Problem Solving Methodologies • Statistics and Probability
(Toyota, McKinsey, 8D) • TRIZ (Theory of Inventive Problem
• Problem Definition & Analysis Solving)

5. Continuous Improvement Covered Topics
Any system which is not improving doesn’t stay the same, it is rather • Work Analysis and Standardization
deteriorating. With this basic law of systems theory in mind, • Work as a Process
companies have adopted continuous improvement as a key • Variation
component of their operations. However, very often, continuous • 8 Wastes
improvement remains much more of a goal than a reality. We will • Flowcharts
change that by providing you the right methodologies, tools and • Run charts
support in implementing continuous improvement programs that • Histograms
will render quantifiable results in a short time. • Cause and Effect Diagrams
• Pareto Charts
• Scatter Diagrams
• Control Charts
• Control Chart Interpretation
• Data Collection & Analysis
• Benchmarking
• Six Sigma
• Lean
• Process Analysis and Re-
Engineering
• Quality Circles
• Theory of Constraints (TOC)
• Toyota Production System
• Quality Function Deployment
• Value Stream Mapping
• Kaizen vs. Kaikaku
• Key Performance Indicators
• Yokoten

6. Six Sigma
Six Sigma is a business management strategy
focused on improving the quality of process
outputs by removing causes of defects and
minimizing variability. The great advantage of Six
6 Sigma is its mature and proven methodology that
combines practices and tools in an orchestrated
manner with clear outcomes. The ultimate goal
of Six Sigma is to enable an organization to
deliver near-perfect products and services for its
customers.
Covered Topics
• DMAIC Methodology • Pareto Charts • Process Sigma • Activity Network Diagram
• Project Charter • Run Charts • Taguchi Loss Function • Gantt Charts
• Communication Plan • SIPOC • Brainstorming • FMEA
• Affinity Diagram • Tollgate Reviews • Cause and Effect Diagram • Involvement Matrix
• Control Charts • Data points • Design of Experiments • PDCA Cycle
• CTQ Tree • Flowcharts • Hypothesis Testing • Prioritization Matrix
• Data Collection • Histograms • Interrelationship Digraph • Six Sigma Storyboard
• Kano Model • MSA • Scatter Diagram • DMADV Methodology

7. Project Management
Project management is both a science and an art. We will
provide you with the scientific foundation of project
management, while experience will teach you the artistry of
it. Our courses are based on the globally recognized project
management methodology proposed by Project
Management Institute (PMI). By introducing a standardized
approach to project management in your organization, you
will insure that your project teams will deliver results while
being flexible and having a common language and project
management system.
Covered Topics
• Projects, Programs, • Projects and Products • Monitoring and Controlling • Quality Management
Portfolios Lifecycle Process Group • Human Resources
• Strategic Planning and • Organizational Structures • Closing Process Group Management
Projects • Project Management • Project Integration • Communications
• Project and Operations Processes Management Management
Management • Initiating Process Group • Scope Management • Risk Management
• The Project Manager • Planning Process Group • Time Management • Procurement Management
• Executing Process Group • Cost Management • Interpersonal Skills

8. Leadership
A true leader can inspire committed action that engages people in taking intelligent
steps, in a direction he has chosen, to achieve a goal that is valued by all parties
involved or affected by it. While some qualities necessary to lead such initiatives
may be native, a true leader in today’s complex world requires also constant
education and interaction with other leaders. We are looking forward to being your
companion on the leadership journey.
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• Personality Types Erf • CriticalDynamics
Decisions If your actions inspire others
• Communication • Group
• Leadership and Management Er • Conflict Management to dream more, learn more,
• Coaching and Mentoring • Sources of Power
ferdafadasfadsf do more and become more,
• Organizational Transformation • Employee Empowerment
• Change Management • Principled Negotiation
you are a leader.
• Influence and Persuasion • Ethics
• Motivation • Leadership Case Studies
John Quincy Adams

9. Our trainers are certified by and contributing members of worldwide recognized professional organizations. This guarantees that the
latest body of knowledge, methods and developments will be made accessible to you and your company.
World class education for world class employees!
SIMANDO
9, Republicii Blvd
Timisoara, 300159
Romania
Tel + 40 356 217 021
Fax + 40 356 217 017
info@simando.com
www.simando.com
All courses are offered in English, German and Romanian.