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Web Portal and Application Development Capability Document
Buildinge-Businessesfor theFast Lane.WEB PORTAL AND APPLICATION DEVELOPMENT CAPABILITY DOCUMENTOnline space is becoming more and morecompetitive by each passing minute. On the web isall about converting every click to a sale. Anonline presence that can engage and build trustwithin its users, will experience unsurpassedloyalty. But with limited real estate on the webthe true challenge lies in maximizing usability anduser acceptance - otherwise todays customerswont think twice before moving on to yourcompetitor. Evaluating and leveragingappropriate technology will help you build a highperforming web business that secures animmediate return on investment.For more than half a decade, SigmaInfosolutions has been helping more than 100companies across the globe to strategize,develop, and bring custom portals to life. Ourextensive insight into portal strategy andrelated technology development helps usdeliver cost-effective, innovative, and featurerich portals through use of web 2.0technologies, rich internet applications, mobileplatforms, content management, and socialmedia.Making Web Portals and Applications Work Harder for You.Weve been working withSigma Infosolutions sincelast couple of years on variousweb and software developmentprojects. Initially we started witha very small pilot project to reckonour team chemistry but now theyhave become an extension of ourdevelopment team which didntonly gave us an access to higherskilled workforce but by offloadingour development to them we areable to better concentrate onmarketing and our niche areas.They always have good grasp of ourand our clients’ requirements,their solutions are robust and theyare swiftly able to adopt ourprocesses.If you are looking for aknowledgeable, responsive,consistent and reliable technologypartner to outsource yourdevelopment work, "Sigma" is theanswer.- Dr. P N Misra, Senior VP, AbasysTechnologies Inc.www.sigmainfo.net
Global Delivery ModelDriving excellence from limited IT investment.Our Methodology - MULTIPLE BUILD APPROACHEnables us to build reliable and robust solutionswithin quick delivery timelines.DOMAIN EXPERTISESERVICE OFFERINGSFOCUS AREASWHYSIGMA?Our wide spread competencies, resources,methodology, and alliancesOur half decade of experience in creatingsolutions for specific industriesExpertise to exploit open-source technologiesto deliver cost effective yet high performingsolutionsOur repository of re-usable modules andframeworks that reduce development time andthus costSeveral success stories of on-time, high quality,and high performance solutionsAuctionsDistributionManufacturingBusiness ServicesTravelAgenciesClinical ResearchLitigationTelecomLife SciencesEducationInsurancePortal User InterfaceConsultingPortal Development,Customization andImplementationMaintenance and SupportIndependent TestingMobile EnablementWeb Analytics andPerformance EngineeringWeb Design & DevelopmentContent Management SystemsE-Commerce SolutionsSocial Networking SitesSearch Engine OptimizationI have had the pleasure ofinteracting andcollaborating with the SigmaInfoSolutions team on various web-based projects. I appreciate theirprofessionalism, timely delivery andabove all the effort spent inproviding the right technicalsolution to the end-customer. Ihighly recommend the Sigma teamfor your web development needs.- Meena Srinivasan, SCION IDEAS,Chief Brand Consultant/FounderRESOURCE POOLSigma Infosolutions has a dedicated team of qualified professionals who have extensive expertise in architecting anddeveloping web portals and applications.Classification of Web Portal Team based onyears of experienceClassification of Web Portal Team based onresponsibilitySME &Business AnalystWebDevelopersTestersUIDevelopers574308+ Years5+ Years3+ Years2+ Years1-2 Years
FREQUENTLY ASKED QUESTIONSQ. Do you have the ability to customize your environments to match the client? Please explain.A. Yes. We work with several clients as an extended development team. This requires us to use the development, testing,and build tools as used by the client. This is usually a one time effort and takes only a couple of days time to sync up ourenvironment with clients.Q. Please provide some details about the service you offer? Do you offer “Full” service which includes a projectmanager, architect, developers, and testers? If so, do you have the flexibility to offer these skills? On the contrary,do you have the flexibility to allow me to use only the skills I need if necessary?A. We provide services in the area of application development, application maintenance, database and applicationmigration, testing- functional and automated, portal development, and business intelligence.We are a team of 95+ full time employees and also engage contractors on a need basis. We have full time architects,designers, developers, projects managers, UI engineers, testing engineers, and business analysts who work on our projects.We can provide turnkey services as well as give our clients an option of using only the skills needed by them in a project.Many of our clients had initially started working with 1 or 2 developers and then moved onto utilizing our testing servicesand turnkey project delivery capabilities respectively.Q. Do you have the ability to conduct conference calls or online meetings if needed? How much advancednotice is necessary?A. Yes. We have the necessary infrastructure in place to conduct conference calls and online meetings. From aninfrastructure perspective, no advance notice is needed to have these meetings. For scheduling purposes, usually 2 days isgood to make sure that people have enough time to plan their calendars and can confirm in advance.Q. What are some of the services you use, web or otherwise, to conduct conference calls or online meetings?A. We use VOIP phone for our meetings. If requested by clients, our developers can share their Skype id. For online meetingsand desktop sharing we use GoToMeeting.Q. What are your standard operating hours relative to U.S.- Eastern Standard Time (New York)? Do you operate on U.S.time as well as your local time?A. Our US office in Irvine works from 9 AM PST (12 Noon EST) to 6 PM PST (9 PM EST). In our India office, people usually workfrom 9 AM IST to 7 PM IST (which is 5.30 PM EST to 9.30 AM EST). However, depending on the project needs and clients timezone, we adjust timings of the project team to provide necessary overlap to our clients. Our project coordinators can usuallyprovide an overlap till 2PM EST.Q. What project management tools do you use?A. Dot project and OpenProject for project management andActitime for time management.Sigma is a very professionally run organization that makes the processes of offshore development as easy andefficient as it can be. They have very high quality talent that are able to deliver quality meeting our tough standards.The relationship with sigma has enabled us to cost effectively expand our resource pool and bring our product to marketfaster and with a more complete user experience.- Erik Hogan, Director-Product Management, Attributor Corporation, Redwood City, USA
Q. What kind of lead time do you require for each project? Please provide a minimum lead time and a lead time thatyou would be most comfortable with.A. On an average 2 days lead time is good for small projects (less than 2 person month), 4 days is good for mid sized projects (2~ 6 person month) and 8 days for larger projects (6+ person month). Many a times our clients keep us posted on likely projectsto come and thus we create our plan based on this information.Q. For application development do you work on a time and materials basis, fixed bid basis, or both? Are thereany other ways in which you work?A. We work on T&M as well as Fixed Price basis. Many a times, the project starts with T&M and once the scope is frozen it getsconverted to a fixed price project. For websites, portals and e-commerce solutions, we have prices depending on thecomponents required by a client.Q. What development methodology does your company typically use?Are you flexible?A. One is Waterfall for projects with a clear scope definition and the other is Agile for startups, projects which evolve by theday.Q. What type of warranties do you provide with your services and for the quality of your work?A. 30 days free bug fixing support from the date of handing over the solution for beta testing.Q. What types of agreements do you work under with your clients? (I.e. confidentiality, non-compete, privacy, etc.)Are any of your clients US based?A. More than 70 % of our customers are US based (around 100 customers). To maintain confidentiality we sign a NonDisclosure Agreement with our customers. For each customer we have a Master Professional Services agreement whichcovers things like Ownership, Non Compete, Employee and Client Solicitation, etc. We also sign a SOW which containsproject scope, team working on it, delivery schedules, prices, and any specific terms of business for a project not covered inthe MPSA.I want to thank you and your staff for delivering our project under such stressful conditions. Sigma Infosolutionsundertook to learn our complex requirements, document them, engineer and code according to our requests. Thecompany delivered remarkable results given the aggressive time constraints we faced. They understood how to interpretour vague requirements and generate outstanding results. We are grateful to have found Sigma to work with as a trustedadvisor. I will not hesitate to leverage their outstanding design and coding skills as we move forward with our visualisationand Java requirements.- Mike Mc.Gonigal, Exsalgo Corp., USA
Sigma Group, an Indian conglomerate has more than 4 decades of experience in Mining, Chemicals Manufacturing & Export, HandicraftsManufacturing & Exports, and Software DevelopmentHeadquartered in US with presence in IndiaSigma Infosolutions is a TUV certified ISO 9001:2008 and 27001:2005 companySome of our esteemed customers include Airtel, Zyme Solutions, Intuit, Yodlee, Celerity Consulting, Resolution Economics, Birla Global AssetFinance, Fosroc Chemicals, Surgery Planet etc.Other Services span across Program Management, Project and Product,Application Management, ConsultingOur Mission: We work towards providing reliable, relevant and robust IT solutions at most competitive prices to our customers. We ensure 100%customer satisfaction at all timesAll company names, brand names, trademarks, and logos used in this document are the properties of their respective owners. Sigma Infosolutions Ltd. acknowledges the proprietary rights of the trademarksand product names of other companies mentioned in this document.Sigma Infosolutions - USA, California2082 Michelson Dr.Suite 100Irvine, CA 92612Phone: (714) 717-1826Fax: (866) 405-6750Toll Free No.: 1-888-861-7360About Sigma InfosolutionsOffice LocationsSigma Infosolutions - India, BangaloreSigma Towers#66/A, 13th Cross6th Main, JP Nagar3rd Phase, Bangalore- 560078Phone: +91-80-40865100Website: www.sigmainfo.netE-mail: firstname.lastname@example.orgToll Free: 1-888-861-7360