Steve Alter

Greater Seattle Area, WA United States

Digital Transformation | Customer Experience | Marketing | Content Strategy | Customer Service | Community Engagement

Apparel / Fashion

Management consultant and practitioner passionate about making big brands more customer-centric through social business strategy and disruptive digital technology. Proven success leveraging customer engagement, digital content and technology to transform marketing, customer experience, support and business operations. Expertise: strategic planning, customer experience, social customer care, content strategy, digital marketing technology, research & insights, workshop facilitation, online communities, influencer & advocacy programs, thought leadership.