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Organizations are static.
The study of organizational behavior is:
Which of the following is a contingency rather than a structural dimension of an organization?
1. BUSI 610 Week 1 Quiz 1
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Organizations are static.
The study of organizational behavior is:
Which of the following is a contingency rather than a structural
dimension of an organization?
Which of the following integrates diverse organizational activities by
looking at various organizational stakeholders and what they want from
the organization?
_____ describes who reports to whom and the span of control for each
manager.
The degree to which organizational tasks are subdivided into separate
jobs is referred to as
2. The technical core refers to:
Contingency factors
Models for formulating organizational strategies include:
Indicators of effectiveness are quantitative but not qualitative in nature.
Successful organizations use a carefully balanced set of ____ goals.
The reactor strategy is a strategy because it responds to environmental
threats and opportunities in a strategic fashion.
Core competence refers to what sets the organization apart from others
and provides it with a distinctive edge for meeting customer or client
needs in the marketplace.
A plan for interacting with the competitive environment to achieve
organizational goals is referred to as:
3. Official goals provide ____, while operative goals and strategies provide
____.
The differentiation strategy:
A horizontal structure is characterized by coordination around
geographical areas.
What is likely to be the result if a domestic company that manufactures
four different types of products changes from a functional structure to a
divisional structure?
Which of the following is true concerning information in an
organization?
All of the following, except ____ are symptoms of structural deficiency.
A weakness of the functional structure is that it results in a slow
response time to environmental change.
In the horizontal structure, it is said that:
4. Centralized decision making means decision-making authority is pushed
down to lower organizational levels.
____ means decision making authority is pushed down to lower
organizational levels.
Which of the following is true of a functional structure?
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BUSI 610 Week 3 Quiz 2
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As part of the “green movement,” Nike began making shoes with
recycled materials and eco-friendly glues. The big oil company Valero is
using windmills to run its refineries more efficiently and produce
petroleum-based fuels more easily. These examples belong to which
sector of the general environment?
5. Which of the following is a proper dimension of the framework for
assessing environmental uncertainty?
Rather than establish buffer departments, a newer approach in many
organizations is to drop the buffers and expose the technical core to its
uncertain environment.
In addition to establishing favorable linkages to obtain resources,
organizations also may try to change the environment.
Competitive intelligence refers to the high-tech analysis of large
amounts of internal and external data to spot patterns and relationships
that might be significant.
With scenario planning, managers mentally rehearse different scenarios
based on anticipating various changes that could affect the organization.
When Johnson & Johnson had to cope with the unpredictable Tylenol
poisoning issue, their experience best exemplified the____ dimension of
the environment.
Every organization faces uncertainty globally but not domestically.
6. Coercive forces result in:
In resource-dependence theory, large, independent companies have
power over small suppliers.
____ is an organization's specific technology, structure, products, goals,
and personnel, which can be selected or rejected by the environment.
In the changing role of management, managers think about vertical
processes rather than horizontal structures.
An organizational niche:
Benchmarking is:
Which of the following is not one of the frameworks of
interorganizational relationships?
In population ecology theory, large dependent companies have power
over small suppliers.
A _____ strategy means that competition in each country is handled
independently of competition in other countries.
7. ____ is a popular approach to sharing development and production costs
and penetrating new markets.
The _____ structure divides the world into geographic reasons.
A ____ strategy would encourage production design, assembly, and
marketing tailored to the specific needs of each country.
Stage two is the global stage which means the company takes exports
seriously and begins to think multidomestically.
Service companies cannot use a divisional structure.
Which of the following is not true regarding approaches to coordination
and control?
The fourth and ultimate stage of international development is the
multinational stage.
The global matrix structure:
8. What are some forces that influence environmental uncertainty? Which
typically has the greatest impact on uncertainty--environmental
complexity or environmental change? Why?
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BUSI 610 Week 5 Quiz 3
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A baseball team is an example of pooled interdependence.
Direct interaction between customer and employee is generally very
high with services, while there is little direct interaction between
customers and employees in the technical core of a manufacturing firm.
Engineering technologies tend to be low in analyzability and high in
variety.
9. Research suggests that FMS can become a competitive burden, rather
than a competitive advantage, unless organizational structures and
management processes are redesigned to take advantage of the new
technology.
Products of different sizes, types, and customer requirements freely
intermingling on the assembly line is an advantage of lean
manufacturing.
Compared with traditional mass production technologies, FMS has a
narrow span of control, few hierarchical levels, adaptive tasks, low
specialization, and decentralization, and the overall environment is
characterized as organic and self-regulative.
_____ technologies have high task variety, and the conversion process is
not analyzable or well understood.
Job enrichment refers to the expansion of the number of different tasks
performed by an employee.
The systems that automate the organization's routine, day-to-day
business transactions such as data from sales or purchases from suppliers
are called:
Codified knowledge management includes:
10. What is the highest level of application of use of information
technology?
The components of the scorecard are designed in an integrative manner
so that they reinforce one another and link short-term actions with long-
term strategic goals.
Effective control systems involve the use of feedback to determine
whether organizational performance meets established standards to help
the organization attain its goals.
____ is typically based on software that can convert large amounts of
complex data into pertinent information and provide that information to
top managers in a timely fashion.
The use of huge databases that combine all of a company's data and
allow users to access the data directly, create reports, and obtain
responses to what-if questions is referred to as:
The purpose of data warehousing is to combine all of a company's data
and allows users to access the data directly, create reports, and obtain
responses to what-if questions.
11. Which of the following characterizes the formalization stage of the life
cycle?
Large organizations are characterized by all of these except:
During the ____ stage, the organization begins to develop clear goals
and direction.
Weber believed that a well-managed bureaucracy would ensure efficient
organizational functioning in both government and business settings.
What is the major goal of an organization during the entrepreneurial
stage of the life cycle?
Traditional authority refers to control coming from exemplary character
of an individual and the aura he or she creates.
The use of ____ control requires that outputs be sufficiently explicit for
a price to be assigned and that competition exist.
The life cycle phenomenon is a powerful concept used for understanding
problems facing organizations and how managers can respond in a
positive way to move an organization to the next stage.
12. Rules and standard procedures as developed by Weber were to:
How do digital factories and lean manufacturing differ from other
manufacturing technologies? Why are these new approaches needed in
today’s environment?
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BUSI 610 Week 7 Quiz 4
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What type of culture exists in a stable environment with an external
strategic focus?
When interpreting culture, one of the important observable aspects of the
culture would be rites and ceremonies such as the rite of passage.
13. The culture encouraging risk taking, change, and improvement is a value
of a learning organization with a strong adaptive culture.
Which of the following is an example of the rite of integration in
corporate culture?
____ are principles that guide the decisions and behaviors of managers
with regard to whether they are right or wrong in a moral sense.
The most important aspect for creating an innovative company is
requiring people to come up with new ideas.
____ means an organization creates an organic structure when such a
structure is needed for the initiation of new ideas.
Mike Hall, CEO of Borrego Solar Systems, holds internal “innovation
challenge’ contests on the company intranet to get his shy, introverted
engineers to speak up with their ideas for improving the business.
Employees vote on their favorites and the winner takes home a cash
prize. Borrego Solar Systems utilizes which of the following
approaches?
14. The adoption of an idea or behavior that is new to the organization's
industry, market, or general environment is referred to as:
O.D. uses knowledge and techniques from the behavioral sciences.
It has been found that new products will be more successful if:
Management science, although cumbersome, cannot produce failures in
decision making.
The incremental decision model is based on research showing that:
The prospect theory suggests that the threat of a loss has a greater impact
on a decision than the possibility of an equivalent gain.
Intuition is arbitrary and irrational.
A venture team is an alliance among several managers who agree about
organizational goals and problem priorities.
Which of the following is not an organizational constraint during
nonprogrammed decision making?
15. Two of the four tactics suggested in our text for increasing
management's power are: (1) Answer every challenge, and (2) Get those
who can help you indebted to you.
Network centrality means that managers have access to information and
people that are critical to the company's success, and thereby increase
their power base.
Which of the following is not a political tactic for using power?
Resources symbolize power and influence within an organization.
Strategic contingencies are succession plans that are made within the
corporation.
When goals are in alignment, there is little differentiation, departments
are characterized by pooled interdependence, and resources seem
abundant. Managers can use ____ of organization.
Absorption occurs when a department takes action after an event to
reduce its negative consequences.
16. Give an example from your personal experience of how differences in
tasks, personal background, and training lead to conflict among groups.
How might task interdependence have influenced that conflict?
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